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Digit strings include the extension-identifying information required for the FaxPress Enterprise Redundant
user mailbox IDs, but can also include non-essential or "garbage" information that must be discarded.
The Enterprise's digit filter can be configured to strip non-essential information and retain the digit
information required to identify the users' Enterprise mailbox IDs. The FaxPress Enterprise Redundant
supports up to 7 digits for the mailbox ID, although mailbox IDs are more commonly 3 or 4 digits.
As an example, if the dialed number is 408-852-7081, the call may be sent as 1188 408 852708199 while
routing through the central office or PBX system. If four digits are required for the FaxPress Enterprise
Redundant mailbox ID, the FaxPress Enterprise Redundant will strip unnecessary digits off the number, e.g.,
xxxxxx7081xx.
See
Determining the Number of Mailbox ID Digits
Guide for more information on FaxPress Enterprise Redundant mailbox IDs.
Network Security/Installing Antivirus Software
The FaxPress Enterprise Redundant requires the same kind of standard antivirus protection and security
measures used with the other servers on your network. Castelle strongly recommends that all data files be
scanned for possible viruses before being sent to FaxPress Enterprise Redundant for file conversion and fax
transmission.
Manage the FaxPress Enterprise Redundant the same way you manage the other servers in your environment.
The company policy for hot fixes should also apply to the FaxPress Enterprise Redundant. Be aware,
however, that some hot fixes may be incompatible with normal FaxPress Enterprise Redundant on a case by
case basis. For example, some security hot fixes may disable network ports needed by the FaxPress Enterprise
Redundant, or change the system Print spooler to a setting other than autostart. These specific changes are
examples of the kinds of security fixes incompatible with normal FaxPress Enterprise Redundant operation.
Antivirus Configuration Recommendations
Installing antivirus software on the FaxPress Enterprise Redundant server with full file scan enabled will
degrade performance and is not recommended. When configuring antivirus software on the FaxPress
Enterprise Redundant, be sure to exclude the following directories from On Access or Real Time scanning:
•
Exclude the
c:\Castelle
scanning. Schedule these directories for a
•
Exclude the
C:\pagefile.sys
a "hidden," "protected operating system" file.
Any antivirus software used should also be configured not to disable network ports. The FaxPress Enterprise
Redundant uses DCOM, for example, in load balancing configurations. DCOM listens on dynamic ports. The
FaxPress Enterprise Redundant listens on the following static ports, which should not be disabled:
•
25 - SMTP (e-mail gateway)
•
139 - NetBIOS Session Service (Print Spooler, Drop directory)
directory (and sub-directories) on the Enterprise from
Periodic
paging file from
On Access
About the FaxPress Enterprise Redundant Server Setup
in the FaxPress Enterprise Redundant Administrator
scan to be run during off-peak hours.
or
Real Time
or
On Access
Real Time
scanning. This files is typically
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