Error Codes - Canon imageCLASS MF5750 Facsimile Manual

Error Codes

Errors in reports are recorded as error code numbers because there is not enough
space to print a detailed description of the error in the report. When errors are
recorded in reports, note the error code number, and check it against the table
below to learn more about what caused the error and how to remedy it.
#0001
Cause
Remedy
#0003
Cause 1
Remedy
Cause 2
7
Remedy
Cause 3
Remedy
#0005
Cause 1
Remedy
Cause 2
Remedy
7-4
Error Codes
There may be a document jam.
Clear the jam.
A document longer than one foot is being sent from the feeder.
Divide the document into pages and resend from the platen glass.
Data is too large and taking too long to send a document.
Reduce the scan resolution and resend.
It's taking too long to receive a page.
Contact the other party and have them reduce the scan resolution or split the
document into segments and resend.
The other fax machine did not respond within 35 seconds.
Send the document again. Contact the other party and have them check their
fax machine. If you are making an overseas call, add a pause to the number.
The other party may not be using a G3 fax machine.
Check with the other party and send the document to a G3 fax machine. If the
other party does not have a G3 fax machine, try sending your document using a
transmission mode the other party's fax machine supports.