Troubleshooting; Touch Panel Stops Responding - PEAKnx Controlmini User Manual
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Also See for Controlmini:
- User manual (32 pages) ,
- Getting started (28 pages) ,
- Short manual (21 pages)
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User manual, Controlmini
Avoid damage to the glass cover and display!
Do not use harsh detergents, scouring agent, acids or organic solvents. Do not use
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any sharp objects for cleaning.
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Do not let any moisture get into the unit. Do not spray cleaning agents directly onto
the surface of the touchscreen.
Removing the glass cover
Use both hands to take the glass cover on both sides.
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Carefully pull the glass cover away from the panel towards yourself.
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Switching on the cleaning mode
If you are using the supplied YOUVI visualization, switch on the cleaning mode for cleaning.
Therefore, proceed as follows:
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In the YOUVI visualization, switch to the settings.
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Tap on "Activate cleaning mode" in the upper left corner.
Now, active elements are deactivated for 20 seconds to prevent you from accidentally chan-
ging device values during cleaning.
Cleaning the touchscreen and the glass cover
Clean the touchscreen with glass cleaner or one of the supplied cleaning cloths. More clea-
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ning cloths are available in the PEAKnx Shop.
Attaching the glass cover
Place the glass cover with the magnetic mounts over the four intakes provided and lower the
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glass until it lies flat on all four corners of the touchscreen.
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Ensure that the hole for the camera is positioned on the upper screen.
9. Troubleshooting
If you have problems with the Controlmini, please do not carry out repairs yourself, but contact
your distributor. Opening the unit invalidates the warranty.
9.1 Touch panel stops responding
If the Controlmini no longer reacts to input on the touchscreen (which may occur in rare cases
following Windows updates), try to reboot the panel, see chapter 9.1.1 Turning the panel off and
back on. If the problem persists, disconnect the panel from the power supply, as shown in 9.1.2
Disconnecting the panel from the power supply, and restart it. IIf this does not solve the prob-
lem, please contact our technical support, see 9.3 Technical support.
Caution
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