Trouble Shooting - Strong SRT 5437 User Manual

6. Trouble Shooting

Before contacting your local service centre, please read the tips
below carefully. If the problem persists after completing the
following procedure, please contact your local product distributor
or service centre for further instructions.
6.1 No message displayed on the front display. (The product will
not switch on.)
• Check the main power cable and make sure it is plugged into a
suitable power outlet.
• Check that the mains supply is switched on.
• Connect the power cable to a different power outlet.
• Check that the power switch is on at the rear of the product.
(where applicable)
6.2 No picture
• Make sure that the product is powered on and in operation mode.
(Press the STANDBY button).
• Make sure that the AV (RCA) or HDMI cable is firmly connected to
the TV.
• Make sure that the antenna cable is properly connected to the
product.
• Be sure to activate channel search.
• Check the brightness level of the TV.
• Check if the channel is currently on air. Contact the broadcaster to
ensure that the channel is running.
6.3 Poor picture/sound quality
• Make sure there is no mobile phone or microwave oven near the
product.
• Adjust the antenna direction to get a better picture.
• Set the antenna power in menu to On, if you use the active
antenna to improve the reception (where applicable).
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