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7
Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to
IP560 installations.
General Troubleshooting Information
The information in this section relates to non-routing problems. For
information about how to troubleshoot routing problems, see
"Troubleshooting Routing Problems"
Unable to Log in to the Console Port—No Error Message
Two laptop computers (using terminal emulation programs) or terminals
should be able to communicate back to back in the same way that the terminal
communicates with the IP560. If this is not possible using your laptop
computer or terminal, the problem is with the terminal or cable and not the
appliance.
Problem You do not have a console connection to the IP560.
Solution For information about how to create a console connection,
see
IP560 Security Platform Installation Guide
"Using a Console Connection"
on page 103.
on page 46.
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Table of Contents
Troubleshooting
