Troubleshooting - Microlife WatchBP Office Instruction Manual

Troubleshooting

Problem
No power(No LCD display) Power supply is not
Cuff does not inflate
properly
Hide, pressure, or pause
interval can not be set
Unable to take
measurement
No result displayed
between measurements
Cannot access device via
computer (option)
Possible cause
properly plugged
Battery is fully discharged Recharge the rechargeable battery by plugging in
Loose connection of the
tube
Leakage of the tube /
bladder
Wireless option is ON
Device is in
«AUSCULTATION» mode
or the Hide function is
activated
Bluetooth software not
installed
How to make correction
Plug power supply into wall socket.
the power supply.
Make sure the tube of the cuff is securely
connected to the device.
Check for cracks on the tube or the bladder. Please
contact Microlife customer service for this issue.
The device can not be operated by the Start/Stop
and M Button when the Bluetooth switch is in the
ON position. Please switch off the Bluetooth or use
the included software to control the device.
Disable "Hide" function, or use «1st VISIT» /
«FOLLOW-UP» mode to measure the blood
pressure.
Make sure the Bluetooth software provided with
the device is installed on the computer.
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