Information Codes - Samsung NV75N5671BS User & Installation Manual

Troubleshooting

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions
C-20
C-21 Sensor malfunctions
C-22
Only occurs during EEPROM Read/
C-F1
Write
If there is no communication
C-F0
between the main PCB and sub PCB
Occurs when a communication
C-F2 problem is maintained between the
Touch IC <-> Main or Sub micom
Button problem
Occurs when a button is pressed and
C-d0
held for a period of time.
48 English
NV75N5671RS_EU_DG68-01055C-01_EN+DE.indb 48
Action
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect. If the problem is not
fixed, please contact a service
centre.
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect. If the problem is not
fixed, please contact a service
centre.
Clean the buttons and make
sure there is no water on/
around them. Turn off the oven
and try again. If the problem
continues, contact a local
Samsung service centre.
Code Meaning
If the divider is removed during
cooking in Dual cook mode.
-dC-
If the divider is inserted during
cooking in Single cook mode.
Safety shutoff
Oven has continued operating at
a set temperature for an extended
S-01 time.
• Under 105 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
The divider must not be
removed during cooking in Dual
cook mode.
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect.
If the problem is not fixed,
please contact a service centre.
This is not system failure. Turn
off the oven and remove food.
Thenm try again normally.
2018-02-14 6:17:25