Product Overview & Features
4 - Firmware Updates Area
If a firmware update becomes available for your UC1 unit, then an Update Firmware button will appear below the unit. Click on
the button to start the firmware update process, being sure to not disconnect the power or USB cable(s) whilst it is in progress.
5 - Sleep Settings
Clicking this will open a pop-up window, that allows you to determine the length of time before your connected 360° control
surfaces go into Sleep mode. Simply click your mouse in the green digit area and type a number between 1 and 99. To force a
control surface out of sleep mode, press any button or move any control on the surface itself. You can untick the box to disable
Sleep mode.
6 - SSL Socials
The bar at the bottom has quick links to the SSL website, Support section and SSL Socials.
7 - About
Opens a pop-up window containing information relating to software licensing.
8 - Export Report
Should you encounter any issues with your SSL 360° software or control surfaces, you may be asked by a support agent to use
the EXPORT REPORT feature. This feature generates a text file containing essential information about your computer system and
UF8(s)/UC1, alongside technical log files relating to SSL 360° activity, which may help to diagnose any issues. When you click
EXPORT REPORT, you'll be asked to choose a destination on your computer to export the generated .zip file to, which you can
then forward on to the support agent.
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SSL UC1 User Guide
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