Mircom MiEntry TX3 Series Manual
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Mircom MiEntry TX3 Series Manual

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TX3 Series
MiEntry Manual
TX3 MiEntry Manual
Version 2.3
LT-6638
Copyright May 2018
1

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Summary of Contents for Mircom MiEntry TX3 Series

  • Page 1 TX3 Series MiEntry Manual TX3 MiEntry Manual Version 2.3 LT-6638 Copyright May 2018...
  • Page 2 Copyright May 2018 Mircom Inc. All rights reserved. TX3 MiEntry Manual Version 2.3 Microsoft, MS-DOS, Windows, and Windows 2000/NT/XP/Vista/7/8/10 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mircom 25 Interchange Way Vaughan, Ontario L4K 5W3 905.660.4655...

  • Page 3: Table Of Contents

    Contents Introduction MiEntry System Requirements Additional Documentation Terms Configuring MiEntry Allow Notifications on iOS Change the Password Configure MiEntry Using MiEntry Answer a Call Make a Call During a Call Call History Log Out Appendix: Settings User Settings Video and Advanced Settings Warranty and Warning Information TX3 MiEntry Manual Copyright 2018...

  • Page 4: Introduction

    This manual provides information about configuring and using the MiEntry mobile app. MiEntry Mircom’s TX3 MiEntry is an app for Android and iOS that provides SIP voice and video calling with TX3 voice entry products. System Requirements The following mobile devices are recommended: •...

  • Page 5: Additional Documentation

    Introduction Additional Documentation For additional documentation, see the following Mircom literature: • LT-6637 TX3 Nano Installation Manual • LT-1194 TX3 Nano Configuration Manual • LT-600213 IP Telephony Guide Terms Local Area Network (LAN): An IP network in a limited area, such as a building, that all the devices are connected to.

  • Page 6: Configuring Mientry

    Configuring MiEntry Allow Notifications on iOS The first time that you open MiEntry on iOS, the following screen appears. Figure 1. “MiEntry” Would Like to Send You Notifications Tap Allow. This allows MiEntry to notify you about calls when it is in the background or closed.

  • Page 7: Change The Password

    Configuring MiEntry Change the Password When the administrator creates an OnSIP account for you, you receive an email from OnSIP. Figure 2. Sample Email from OnSIP Click the Activate link in the email. TX3 MiEntry Manual Copyright 2018...
  • Page 8 Configuring MiEntry The OnSIP Password Page opens. SIP Username jsmith@mircom.onsip.com SIP Password Figure 3. OnSIP Password Page Enter a new password in the fields, then click SET. Record the SIP Username and SIP Password (see Figure 3). You will need them in the next section.

  • Page 9: Configure Mientry

    Third field. The last part of the SIP username (after the @) For example, if your SIP username is jsmith@mircom.onsip.com, then enter jsmith in the first field and mircom.onsip.com in the third field. Transport. Leave as is (UDP on iOS and TCP on Android).
  • Page 10 Configuring MiEntry First part of SIP Username SIP Password Last part of SIP Username Figure 6. MiEntry Registration on Android Tap Register. TX3 MiEntry Manual Copyright 2018...
  • Page 11 Configuring MiEntry When the Android app is registered successfully, the dialpad appears. When the iOS app is registered successfully, the dialpad appears and the word Registered appears at the top. Android Figure 7. MiEntry Dialpad TX3 MiEntry Manual Copyright 2018...

  • Page 12: Using Mientry

    Using MiEntry Note: The first time that you make or receive a call, your mobile device will ask you to give MiEntry permission to access the camera and microphone. You must give MiEntry permission to use the camera and microphone in order to make and receive video calls. Answer a Call Answer a call When you receive a call, the screen shows the display name of the caller (as...

  • Page 13: Make A Call

    Using MiEntry Make a Call Make a call to a SIP username Tap the field that says Tap here to enter an address. Android Figure 9. MiEntry Dialpad Type the SIP username of the person you want to call. Tap the phone icon. Make a regular phone call Dial the phone number on the dialpad.

  • Page 14: During A Call

    Using MiEntry During a Call The screen shows a video feed from the caller, if the caller’s application supports video and if your MiEntry app is set to accept video calls. Figure 10. Call in progress Unlock the door • Tap the Door icon at the bottom of the screen.

  • Page 15: Call History

    Using MiEntry Mute the speaker • Tap the Speaker icon at the bottom of the screen to mute the speaker. • To unmute the speaker, tap the Speaker icon again. Stop the video • Tap the Video icon at the bottom of the screen. Start the video •...

  • Page 16: Appendix: Settings

    Appendix: Settings MiEntry is configured by default to work with TX3 products, so you should not need to change the settings. User Settings Tap Settings. You cannot change your account information here. If you want to log in with a different username, then tap Logout and configure MiEntry again as described in section 2.3.

  • Page 17: Video And Advanced Settings

    Appendix: Settings Android Figure 11. Settings Video and Advanced Settings Turn on Enable video. This must be On in order for MiEntry to send and receive video. Tap Video to access the video settings. • Initiate video calls. If this setting is On, MiEntry will send a request for video automatically when it starts a call.
  • Page 18 Appendix: Settings • Preferred video size. This is the size of the video that MiEntry sends. The default is qvga in order to conserve bandwidth. Note: Higher video resolutions use more bandwidth. Android Figure 12. Video Settings Tap Advanced to see the advanced settings. •...
  • Page 19 Appendix: Settings • Debug (iOS only). If this setting is On, MiEntry records information that can be used by Mircom technical support to solve problems. • Send Logs (iOS only). Tap to open an email message to techsupport@mircomgroup.com containing the debug logs.

  • Page 20: Warranty And Warning Information

    Mircom System and shall be read in conjunction with: the product manual for the specific Mircom System that applies in given circumstances; legal documents that apply to the purchase and sale of a Mircom System, which may include the company’s standard terms and conditions and warranty statements;...
  • Page 21 Best practices and local authority having jurisdiction determine the frequency and type of testing that is required at a minimum. Mircom System may not function properly, and the occurrence of other system failures identified below may not be minimized, if the periodic testing and maintenance of Mircom Systems is not completed with diligence and as required.
  • Page 22 Moreover, some Mircom Systems do not have a battery monitor that would alert the user in the event that the battery is nearing its end of life. Regular testing and replacements are vital for ensuring that the batteries function as expected, whether or not a device has a low-battery monitor.
  • Page 23 Component Failure. Although every effort has been made to make this Mircom System as reliable as possible, the system may fail to function as intended due to the failure of a component. Integrated Products. Mircom System might not function as intended if it is connected to a non-Mircom product or to a Mircom product that is deemed non-compatible with a particular Mircom System.
  • Page 24 Warranty and Warning Information Warranty Purchase of all Mircom products is governed by: https://www.mircom.com/product-warranty https://www.mircom.com/purchase-terms-and-conditions https://www.mircom.com/software-license-terms-and-conditions TX3 MiEntry Manual Copyright 2018...

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