Cisco Webex Desk User Manual page 4

Contents
C H A P T E R 5
Maintain Your Camera
C H A P T E R 6 Product Safety and Security
Cisco Webex Desk Camera User Guide
iv
Adjust the Microphone Volume
Specify the Media File Directory
23
Firmware Upgrade
23
Upgrade the Camera Firmware with the Camera App
Upgrade the Camera Firmware on Cisco Accessory Hub
Reset the Camera Settings
Update the Camera App
26
View Camera Information
Camera Logs 27
Collect Logs with the Camera App
Collect Camera Logs with Cisco Accessory Hub
Collect Camera Logs with Webex
Collect Camera Logs with Webex Meetings
Troubleshoot Your Camera
My Computer Doesn't Recognize the Camera
I Can't See My Preview on Webex or Webex Meetings
Webex or Webex Meetings Can't Connect to the Camera
Video Quality is Poor
32
Accessory Hub Can't Detect the Camera
35
Safety and Performance Information
External Devices 35
UL Warning
35
Product Label
36
Compliance Statements 36
Compliance Statements for the European Union
CE Marking
36
Compliance Information for Japan
FCC Compliance Statements
FCC Part 15.19 Statement
FCC Part 15.21 Statement
20
21
25
27
27
28
28
29
29
30
32
35
36
36
36
36
36
23
24
31
31