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Upgrade the Camera Firmware on Cisco Accessory Hub
If your current firmware is up to date, the Download firmware button is inactive.
You can also download the firmware from
Step 4
On the Basic tab, click Select file under Firmware upgrade.
Step 5
Choose the firmware file on your local drive.
If you upload a wrong firmware file, click Remove to remove it and then upload the right file.
Step 6
Click Upgrade to start the upgrade.
Note
Step 7
When the upgrade completes, wait a minute for your camera to reboot.
Related Topics
Upgrade the Camera Firmware on Cisco Accessory Hub
The Cisco Accessory Hub enables you to upgrade the camera firmware through your Google Chrome web
browser. The tool automatically checks your camera model and current firmware version, and gives you the
option to upgrade your camera if there is a newer version available. You can also upgrade your camera with
a local firmware file using Cisco Accessory Hub.
Note
You can only use Cisco Accessory Hub with Google Chrome version 68 and later.
Before you begin
Close any apps that may use your camera.
Procedure
Step 1
Connect your camera to your computer.
Step 2
Go to
Step 3
Click Connect.
Cisco Webex Desk Camera User Guide
24
Keep your camera connected to your computer during the upgrade.
Install the Cisco Webex Desk Camera
Upgrade the Camera Firmware on Cisco Accessory
View Camera
Information, on page 27
Cisco Accessory Hub
in your web browser.
Cisco Software
Download. Login is required for downloading.
App, on page 9
Hub, on page 24
Maintain Your Camera
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