Maintain Your Camera; Firmware Upgrade; Upgrade The Camera Firmware With The Camera App - Cisco Webex Desk User Manual

Maintain Your Camera

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Firmware Upgrade

You can upgrade the camera firmware from:
• Cisco Accessory Hub
• Cisco Webex Desk Camera App

Upgrade the Camera Firmware with the Camera App

The Cisco Webex Desk Camera app allows you to download the latest firmware and upgrade the camera with
the downloaded firmware file on your local drive. Keep the camera firmware up to date to get the latest
features.
Before you begin
Close any apps that may use your camera.
Procedure
Step 1
Open the Cisco Webex Desk Camera app.
Step 2 Click Cisco Webex Desk Camera > Camera information from the menu bar.
Step 3
Click Download firmware to download and save the latest firmware to your local drive.
Firmware Upgrade, on page 23
Reset the Camera Settings, on page 25
Update the Camera App, on page 26
View Camera Information, on page 27
Camera Logs, on page 27
Troubleshoot Your Camera, on page 29
Upgrade the camera either online or with a local firmware file.
Upgrade the camera with a local firmware file.
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Cisco Webex Desk Camera User Guide
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