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Kaleido-X16 Installation & Service Manual Important Safety Information This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons.
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Notices The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives. The presence of this symbol in or on Grass Valley product means that it complies with safety of laser product applicable standards. Warnings A warning indicates a possible hazard to personnel, which may cause injury or death.
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Kaleido-X16 Installation & Service Manual • When installing this equipment, do not attach the power cord to building surfaces. • Products that have no on/off switch, and use an external power supply must be installed in proximity to a main power outlet that is easily accessible. •...
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Notices Mesures de sécurité et avis importants La présente section fournit des consignes de sécurité importantes pour les opérateurs et le personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et assurez-vous de les respecter, en particulier celles qui sont destinées à...
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Kaleido-X16 Installation & Service Manual La marque ETL Listed d’Intertek pour le marché Nord-Américain certifie que l’appareil visé a été testé par Intertek et reconnu conforme aux exigences applicables en matière de sécurité électrique en vigueur au Canada et aux États- Unis.
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Notices • Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité par le personnel technique qualifié. Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : •...
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Kaleido-X16 Installation & Service Manual • Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet antistatique. Elle doit se situer entre 1 et 10 mégohms. • Si vous devez mettre une carte de côté, assurez-vous de la ranger dans un sac protecteur antistatique.
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Notices This equipment has been tested and found to comply with the requirements of the EMC directive 2004/108/EC: • EN 55022 Class A Radiated and conducted emissions • EN 61000-3-2 Limits for harmonic current emissions • EN 61000-3-3 Limitation of voltage fluctuations and flicker •...
Overview Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is designed to help you get your Kaleido-X16 multiviewer up and running. The following chapters will guide you through the installation of a Kaleido-X16 system in its default configuration.
Overview Introduction Introduction The Kaleido-X16 is a 1RU, multi-image display processor with high image quality and a rich feature set. The Kaleido-X16 system is a cost-effective multi-image processor. It can accommodate smaller systems or scale up to production systems, where smaller building blocks with fewer input counts per display are desirable.
Kaleido-X16 Installation & Service Manual Two-room layouts Intuitive layout editor software allows rapid creation of two-room layouts, which can be recalled quickly from networked remote control panels Highly robust Highly robust design, with multiple points of redundancy, and no single point of failure for reliable 24/7 operation Current Limitations The Kaleido-X16 multiviewer supports a subset of the features offered by other Kaleido...
Overview Overview of the Kaleido-X16 System Overview of the Kaleido-X16 System Kaleido-X16 system overview Available Models The Kaleido-X16 system is available in two model types: a single-head model (Kaleido-X16-S) and a dual-head model (Kaleido-X16-D). Throughout this manual, Kaleido-X16 refers to both models unless it is necessary to distinguish the single-head model from the dual-head model.
Kaleido-X16 Installation & Service Manual Kaleido-X16-D There are two heads (Head 1 and Head 2) on the dual-head Kaleido-X16 (Kaleido-X16-D). The Input and Output connections are as follows. Connector Number of connectors on Head 1 Number of connectors on Head 2 MV OUT SDI OUT DVI IN...
Installation Getting Organized / Unpacking This section provides information about system requirements, and items shipped with your Kaleido-X16. Required Materials Make sure the following items have been shipped with your Kaleido-X16. If any of these are missing, contact your distributor or Grass Valley. •...
Installation Physical Interface Note: In line with our commitment to environmental preservation, only the Kaleido Multiviewers Documentation Resource Guide, and some related documents (e.g., welcome letters, warranty cards) are distributed in printed form. You can obtain the latest version of the Kaleido-X User’s Manual and Installation &...
Kaleido-X16 Hardware Description & Installation Manual • Ventilation Rear of the Kaleido-X16 Input and output connectors are mounted on a connector panel on the rear of the frame. Signal Connections to the Multiviewer, on page 28 for more information. Front of the Kaleido-X16 The redundant power supply is installed in the front of the frame.
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Installation Ventilation Air flow through the Kaleido-X16 frame Frame Cooling Fans Air intake for the multiviewer is handled by six fans located near the front of the frame and two heat sinks near the rear of the frame. The fans draw air into the frame through a grille and filter in the front cover.
Kaleido-X16 Hardware Description & Installation Manual Monitoring the Temperature of the Kaleido-X16 For optimal performance, it is strongly recommended that you operate the Kaleido-X16 multiviewer in an environment with an ambient temperature between 0 °C and 40 °C. IMPORTANT When measuring the ambient room temperature, take your readings from directly in front of the Kaleido-X16 frame.
Multiviewer Cabling This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Kaleido-X16 cabling diagram Port Availability The Kaleido-X16 offers a wide variety of ports for incoming and outgoing signals. However, with a view towards future expansion, the following ports exist but that are not currently fully supported: •...
Multiviewer Cabling Signal Connections to the Multiviewer Signal Connections to the Multiviewer Signalling IMPORTANT The Kaleido-X16-D model supports two Heads while the Kaleido-X16-S supports one Head. For details about the difference in connector support on the two models, see Kaleido-X16-D, on page 19 and Kaleido-X16-S, on page 19.
Kaleido-X16 Hardware Description & Installation Manual Connector label Connector type Function Connect a mouse, keyboard, or USB flash memory for software upgrade or data backup. Note: There are three USB ports, one on the front of the frame (behind the front cover) and two on the rear connector panel.
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Multiviewer Cabling Mosaic Outputs definition connection for the multiviewer output, which carries audio and video, and supports resolutions up to 1920 × 1200. MV OUT 1/DVI OUT 1 MV OUT 2/DVI OUT 2 The following table lists some (but not all) output formats supported on the HDMI connection.
Kaleido-X16 Hardware Description & Installation Manual External Reference The external reference (REF) input signal allows the Kaleido-X16 to genlock to the local plant. BNC connector for External Reference Router Outputs The Kaleido-X16 can be configured as a router. In this configuration, up to two Kaleido-X16 channels are considered as sources, and the destinations are the two RT OUT ports on the rear connector panel: BNC connectors...
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Multiviewer Cabling Audio I/O Audio I/O Terminal Block Adapter Audio I/O Terminal Block Adapter installed in rear connector panel The pinout of the Audio I/O terminal block adapter (TBA) depends on whether you have a single-head or dual-head Kaleido-X16 model. Audio I/O TBA Pinout on the Kaleido-X16-D The Audio I/O TBA pinout on the Kaleido-X16-D is as follows: Bottom row...
Kaleido-X16 Hardware Description & Installation Manual Audio I/O TBA Pinout on the Kaleido-X16-S The Audio I/O TBA pinout on the Kaleido-X16-S is as follows: Bottom row Center row Top row 19 GND 10 AES 1 (+) AES 1 (-) 20 GND 11 NC 21 GND 12 GND...
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Multiviewer Cabling Control GPI I/O The Kaleido-X16 supports status monitoring, genlock and GPI interfacing. The rear connector panel houses all input and output connectors associated with GPI I/O. The Kaleido-X16 supports 32 GPI inputs and 4 GPI outputs. The GPI connector type is a DB-44 (female on the connector panel;...
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Kaleido-X16 Hardware Description & Installation Manual GPI Circuits The individual GPI contacts are reconfigurable as either inputs or outputs. For interfacing purposes, the input and output circuit configurations are as shown in the following diagrams: GPI / Genlock Card GPI / Genlock Card 24.9kΩ...
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Multiviewer Cabling Control GPI Terminal Block Adapter GPI Terminal Block Adapter installed in rear connector panel Kaleido-X16 GPI Terminal Block Adapter pinout For more information about: • GPI specifications, see GPI INPUT (up to 32) GPI OUTPUT (up to 4), on page 145. •...
Kaleido-X16 Hardware Description & Installation Manual The Kaleido-X16 has three USB 1.0 connectors (see USB, on page 146 for specification details). Connect a mouse, keyboard, or USB flash memory for a software upgrade or data backup. Two connectors are on the rear connector panel, and one is on the front of the frame behind the front cover.
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Multiviewer Cabling Powering up the Kaleido-X16 Power socket for PSU B Power socket for PSU A IMPORTANT • A Kaleido-X16 multiviewer can draw 4.0 amps of current. Ensure that the circuit to which the frame is connected can handle that load, and that of any other connected devices.
Kaleido-X16 Hardware Description & Installation Manual Interconnect the Multiviewer with its Associated Equipment To make the multiviewer operational 1 Make the required network and other connections to your Kaleido-X16 (see Cabling Diagram, on page 27). Connect a client PC, the Kaleido-RCP2 (if available), and an Audio Bridge Terminal (if available) to a dedicated 100Base-T Ethernet switch.
Multiviewer Cabling Changing the Output Resolution 5 Configure the network connectivity of all multiviewer devices (see Networking Essentials, on page 44). Changing the Output Resolution To change a display’s resolution from the monitor wall 1 Connect a mouse to one of the USB connectors of the Kaleido-X16. 2 Right-click anywhere on the monitor wall, point to Monitor wall (if you clicked a monitor), and then click Display resolution: The Display Resolution window appears:...
Kaleido-X16 Hardware Description & Installation Manual Enabling EDID Auto-Detection from the Monitor Wall Notes • The monitor EDID auto-detection feature is enabled by default in order to facilitate the initial setup of a Kaleido Software system. Setting an output head to a specific resolution, from the monitor wall disables the EDID auto- detection for this head.
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Multiviewer Cabling Enabling EDID Auto-Detection from the Monitor Wall...
Frame Operation and IP Network Setup Introduction This chapter shows the multiviewer interfaces, explains the local operations that can be performed, and it explains how to implement IP network connectivity with the multiviewer. A Kaleido-X16 multiviewer system can be controlled in the following ways: •...
Frame Operation and IP Network Setup Networking Essentials The LEDs on the front of the frame (behind the cover) indicate the following conditions depending on their color and whether they are blinking or not: LED Status Blinking Blinking Green green Blinking red Yellow yellow Normal...
Kaleido-X16 Hardware Description & Installation Manual Assigning an IP Address to Each Device in your System Multiviewers and most peripheral devices that are part of a Kaleido-X16 system communicate through a TCP/IP network. Configuring your system’s network parameters includes the following: •...
Frame Operation and IP Network Setup Network Considerations The System Configuration window appears. 4 Click the Ethernet tab. 5 Type the required frame IP address, network mask, and gateway address in the appropriate boxes. 6 Click OK. 7 When prompted to restart the system to apply your changes, click Yes. Network Considerations This multiviewer generates a low to moderate amount of client-to-server data traffic, and therefore has a minimal bandwidth impact on a network.
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Kaleido-X16 Hardware Description & Installation Manual From client to multiviewer The following ports must be open on the Client (i.e., the workstation running XEdit): Port Used for Transport Notes HTTPS Used by XAdmin for secure access HTTP Used by XEdit for ping probing Used by XEdit and XAdmin 5122 Used by XEdit for keepalive (heartbeat)
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Frame Operation and IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 8085 Internal communication 8086 Internal communication 8087 Used for debugging purposes 8090 Web service 32769 filenet-rpc 5120 On multicast 230.8.8.9 for RCP2 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive”...
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Kaleido-X16 Hardware Description & Installation Manual From multiviewer to peripheral devices Port Used for Transport Notes SMTP Simple Mail Transfer Protocol, for e-mail alerts. 8851 Alpermann+Velte TCP Used to obtain information from Plura (Alpermann+Velte) Studio Production Timer (SPT) systems. 5100 GPI-1501 Used to obtain information from GPI-1501 General Purpose Interface I/O modules.
Frame Operation and IP Network Setup Network Considerations for a Multiviewer Cluster Between multiviewer and SNMP managers Port Used for Transport Notes SNMP Used for SNMP (Simple Network Management Protocol) communications between external SNMP managers and a multiviewer (e.g., sending get, get-next, and set messages to a multiviewer’s SNMP agent, and receiving the response).
System Configuration This chapter shows how to configure the multiviewer. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access the XAdmin Web client, and the other Kaleido Software client applications. Operating system Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7.
System Configuration Installing XEdit from your Multiviewer’s Home Page the KX Router logical router, or to control other logical routers configured within your multiviewer system. See Installing Router Control on page 57. • Signal Path Viewer opens as a standalone panel, updated in real time, showing assignment information between router sources and multiviewer inputs.
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Kaleido-X16 Hardware Description & Installation Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, XEdit will appear on your desktop, in the Apps view with all the other applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
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System Configuration Installing XEdit from your Multiviewer’s Home Page Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC or laptop, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
Kaleido-X16 Hardware Description & Installation Manual Note: Once it has been installed from the multiviewer, XEdit remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, or Start screen (see page 53), or from the Start menu.
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System Configuration Uninstalling XEdit Uninstalling XEdit (Dynamic Version 7.20 or Later) To uninstall XEdit (dynamic version 7.20 or later) 1 Close all XEdit windows you may have open. 2 Locate the Uninstall XEdit shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley (or Miranda Technologies ) folder, and then expand the Kaleido folder.
Kaleido-X16 Hardware Description & Installation Manual Installing Router Control To install Router Control from your multiviewer’s home page 1 From a workstation on the same subnet as the multiviewer, open a Web browser window and type the multiviewer’s IP address in the address bar. The multiviewer’s home page appears.
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System Configuration Installing Router Control Once the installation has completed, the Router Control main application window appears. The application automatically connects to your multiviewer. The main window lists all logical routers configured within your multiviewer system, in addition to the KX Router logical router. 4 In Router Control, click the router you want to control, and then click Open.
Kaleido-X16 Hardware Description & Installation Manual Notes • Once it has been installed from the multiviewer, Router Control remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see page 57), or from the Start menu.
System Configuration Installing Signal Path Viewer 4 Click Uninstall. This removes Router Control, including all shortcuts, and other elements that were installed with it, from your system. Installing Signal Path Viewer To install Signal Path Viewer from your multiviewer’s home page 1 From a workstation on the same subnet as the multiviewer, open a Web browser window and type the multiviewer’s IP address in the address bar.
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Kaleido-X16 Hardware Description & Installation Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, Signal Path Viewer will appear on your desktop, in the Apps view with all the other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
System Configuration Uninstalling Signal Path Viewer Notes • Once it has been installed from the multiviewer, Signal Path Viewer remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see page 61), or from the Start menu.
Kaleido-X16 Hardware Description & Installation Manual This removes Signal Path Viewer, including all shortcuts, and other elements that were installed with it, from your system. Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.
System Configuration Ways to Access XAdmin the best solution to avoid this is to upgrade all of your multiviewer systems to the same Kaleido Software version. Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 64), •...
Kaleido-X16 Hardware Description & Installation Manual Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK. Your default Web browser opens.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page. The message expands. 2 Click Add Exception. 3 In Add Security Exception, click Confirm Security Exception.
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Kaleido-X16 Hardware Description & Installation Manual Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser Internet Explorer’s security warning Chrome’s security warning...
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Kaleido-X16 Hardware Description & Installation Manual Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
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Kaleido-X16 Hardware Description & Installation Manual 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser 9 Click Finish. A security warning appears.
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Kaleido-X16 Hardware Description & Installation Manual 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window. 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again.
System Configuration Enabling the Compatibility View in Internet Explorer Special note for Chrome Web browser users (continued) Enabling the Compatibility View in Internet Explorer When you try to access XAdmin, from your multiviewer’s home page, in Internet Explorer 8, 9, or 10, you may see a blank page instead of XAdmin’s Status and Options page.
Kaleido-X16 Hardware Description & Installation Manual The Compatibility View mode will remain enabled for this multiviewer as long as its IP address does not change. XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin.
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System Configuration Enabling XAdmin Access Control 5 Click OK to close the message window. The Apply settings button becomes available. 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message.
Kaleido-X16 Hardware Description & Installation Manual Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin on page 63. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.
System Configuration Disabling XAdmin Access Control Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 63. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.
Kaleido-X16 Hardware Description & Installation Manual Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are ready to close your session. A confirmation message appears.
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System Configuration Viewing a Multiviewer’s Status Information • Some heading rows may show a card type, serial number, firmware and safe mode versions, a module status indicator, and input signal status indicators. • You can identify which output card currently assumes the software master role (and is thus assigned the multiviewer’s IP address) by looking for the word “master”...
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Kaleido-X16 Hardware Description & Installation Manual 4 Review the enabled options for each module, and make sure that no error is reported. Status and option information for a Kaleido Multiviewer’s input and output cards (partial view) For more information about software options, see Available Hardware and Software Options, on page 94.
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System Configuration Viewing a Multiviewer’s Status Information If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200). Notes Only lower-ASCII characters are allowed in the system name.
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Kaleido-X16 Hardware Description & Installation Manual 10 Click Apply settings. The Kaleido Multiviewer system must be restarted for changes to the network configuration to take effect. A message appears prompting you to reboot the system immediately. 11 Click OK. Note: Settings cannot be applied to a multiviewer system while an upgrade is in progress.
System Configuration Configuring the RCP-200 Configuring the RCP-200 The RCP-200 is shipped with an IP address of 10.0.3.200. On installation, you should consult your system administrator and replace this address with an appropriate address for your local network configuration (see Configuring the RCP-200’s IP settings on page 84).
Kaleido-X16 Hardware Description & Installation Manual Specifying lookup servers for the RCP-200 The RCP-200 needs to connect to a lookup server in order to control devices, including a multiviewer’s KX router logical router. To specify a lookup server for the RCP-200 1 Press the CONFIG button, located between the two screens on the front of the RCP-200.
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System Configuration Logging on to the RCP-200 • Do you need to control a timer from the monitor wall in a cascade room? If any of the above elements is available only from one or some specific members, then make sure you select the room name prefixed with the appropriate multiviewer name. In the case of a cascade room, unless you remember which multiviewer you were connected to when you added the timer you need to control, you will have to proceed by trial and error.
Kaleido-X16 Hardware Description & Installation Manual Notes • The RCP-200 will remember your user credentials until you log out explicitly (by touching LOG OUT at the upper-right corner of the control panel). • The pointer may flicker when two RCP users access displays fed by the same multiviewer output.
System Configuration Configuring the Kaleido-RCP2 Configuring the Kaleido-RCP2 Note: The Kaleido-RCP2 unit is optional and is not included in the standard Kaleido-X16 package. The Kaleido-RCP2 is a multi-function remote control panel designed for use with Kaleido multiviewers. Ethernet connectivity allows multiple RCP users to access multiple Kaleido Multiviewer systems, allowing convenient access to the real-time operating features.
Kaleido-X16 Hardware Description & Installation Manual 3 Press the ENTER key to display the ETHERNET OPTIONS menu. 4 Select the IP ADDRESS menu using the 2 key (to move up in the list) or the 8 key (to move down the list), and then press ENTER. 5 Using the numeric keypad, type the chosen IP address, and then press ENTER.
System Configuration Logging on to the Kaleido-RCP2 The Enable IP x parameter instructs the Kaleido-RCP2 to query the selected IP address for a list of rooms. 5 Select Host IP ADDR, and then press ENTER. 6 Using the numeric keypad, type the IP address of a Kaleido Multiviewer on a remote subnet, and then press ENTER.
Kaleido-X16 Hardware Description & Installation Manual Configuring an Audio Bridge Terminal The optional Audio Bridge Terminal (ABT) is an external audio multiplexer/serializer for the Kaleido-X16. The Kaleido-X16 supports audio channel inputs from the ABT-64 or ABT-128 series of Audio Bridge Terminal panels through the ABT/MADI inputs. The ABT-64 supports 64 channels and the ABT-128 supports 128 channels.
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System Configuration Configuring an Audio Bridge Terminal Property Setting DHCP Static IP address 10.0.3.190 Subnet mask 255.255.0.0 Default gateway 10.0.0.1 5 Using a Web browser on the PC, connect to the ABT using the following address: 10.0.3.190. The home page of the ABT’s built-in Web server is displayed. 6 Click Network Configuration (in the navigation pane).
Kaleido-X16 Hardware Description & Installation Manual Configuring a Client PC to Configure the ABT’s Network Settings The PC that you will use to communicate with the Audio Bridge Terminal must be configured with an IP addresses that is within the same factory-default subnet used by the Audio Bridge Terminal.
System Configuration Available Hardware and Software Options 6 Type an IP address in the same range as the current ABT’s IP address. For example, if the ABT’s IP address is 10.0.3.190, then the IP address of your client PC could be 10.0.3.1. If you are unsure, contact your network administrator. 7 Type a subnet mask in the same range as that of the ABT such as 255.255.0.0.
Kaleido-X16 Hardware Description & Installation Manual Kaleido-X16 output options Option Part No. Feature Display 90- KXS-X16-ROTATOR-S Rotation license for Kaleido-X16-S Degree KXS-X16-ROTATOR-D Rotation license for Kaleido-X16-D Rotation Dual router KXS-X16-RTR16X2 Dual router output option (1/frame) output KXS-X16-HDM-S SDI monitoring output for Kaleido-X16-S Monitoring KXS-X16-HDM-D SDI monitoring output for Kaleido-X16-D...
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System Configuration Enabling Options 3 Locate the entry for the option you want to enable. For example, to activate the Extraction of CC, Subtitling and XDS metadata option (CC/XDS Option) for a Kaleido Multiviewer input card, you would need to locate the appropriate card in XAdmin’s Status and Options page, expand it, and then locate the KXI-16-CC/XDS option line.
Maintenance & Troubleshooting This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Finding a Multiviewer’s System IP Address and Application Version To find the system IP address, system name and application version 1 Connect a mouse to a USB connector: either the USB at the front of the frame or one of the two USB connectors on the rear connector panel.
Maintenance & Troubleshooting Loading a Layout window appears, revealing the frame IP address and the system version. Take note of these values—they will be used later in the configuration process. Display from output (partial view) showing dashboard at the bottom right Frame IP address Application version System name...
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Kaleido-X16 Hardware Description & Installation Manual 2 Right-click anywhere on the monitor wall, point to Monitor wall (if you clicked a monitor), and then click Load layout on the shortcut menu. Monitor wall shortcut menu A layout browser appears on the displays associated with the current room. 3 Select the layout you wish to load from the list of available layouts for this room, and then click OK.
Maintenance & Troubleshooting Maintenance Maintenance Field Replaceable Units The Power Supply Module is a field replaceable unit. The repair procedure is to swap in a new (known good) component to restore system operation. Replacing a Power Supply Module The Kaleido-X16 frame is powered by dual redundant, current-sharing power supply units (PSUs).
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Kaleido-X16 Hardware Description & Installation Manual PSU A removed from Slot A Slot A Slot B PSU slot locations Two PSUs installed in a frame; front cover removed Removing a Power Supply To remove a power supply 1 Open the front cover of the frame and locate the power supply (PSU) you would like to remove (either the left or the right side).
Maintenance & Troubleshooting Cleaning the Air Filter Cleaning the Air Filter Occasionally, the air filter has to be cleaned in order to maintain proper ventilation. The air filter is located in the front cover of the Kaleido-X16 frame. The filter may be cleaned without removing it from the cover.
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Kaleido-X16 Hardware Description & Installation Manual The Technical Support page appears. Click here ... or here 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive. 4 Browse to the location where you want to save the ZIP file, and then click Save.
Maintenance & Troubleshooting Upgrading the Multiviewer Upgrading the Multiviewer Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version number to take advantage of the latest bug fixes and stability enhancements. See the Kaleido Software Release Notes for more information about a Kaleido Software release. Pre-upgrade Checklist IMPORTANT Back up your system database...
Kaleido-X16 Hardware Description & Installation Manual IMPORTANT (continued) Virtual alarms used in iControl Web pages The internal representation of virtual alarms has changed as of version 6.30 of the Kaleido Software. If you are upgrading the multiviewer from a version prior to 6.30, then, once the upgrade is completed, it will be necessary to reassign any virtual alarms that were created on the multiviewer before the change, and used in iControl Web pages.
Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key Upgrading the Multiviewer Using a USB Key IMPORTANT Before upgrading the multiviewer system, review the following. Upgrading from a version prior to 6.60 Version 6.60 of the Kaleido Software introduced a change in the alarm debouncing calibrations, which could result in alarms being raised earlier and more frequently, after upgrading.
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Kaleido-X16 Hardware Description & Installation Manual 2 Upgrade your multiviewer’s Kaleido Software and firmware from the USB key (see Upgrading the Kaleido Software and Firmware, on page 109). 3 Verify the version number to confirm that the upgrade was successful (see Verifying the Version Number, on page 111).
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Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key 5 When prompted to select a type of update, click Smart update (recommended). Note: If you click Total update (no prompt), then the update process, once initiated, cannot be halted. This option should only be used to recover from a failed upgrade.
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Kaleido-X16 Hardware Description & Installation Manual Upgrading the Kaleido Software and Firmware At this point, you are ready to upgrade the Kaleido system software and firmware. The multiviewer should be powered up, with an active monitor wall display. You will need access to the monitor wall to observe the progress of the upgrade, and you will use a mouse to trigger a system restart from the monitor wall, once the upgrade has completed: •...
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Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key 2 Once the verification process is complete, you will be advised what upgrade action, if any, needs to be performed. IMPORTANT To cancel the upgrade process, you must click to ABORT within 30 seconds.
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Kaleido-X16 Hardware Description & Installation Manual Verifying the Version Number You can verify the new version number by displaying the dashboard on the monitor wall or, by using the control panel on the Densité housing frame (see Displaying the System’s Version Number for a Kaleido-Modular Multiviewer, below).
Maintenance & Troubleshooting Downgrading the Multiviewer System 2 On the local control panel, press the [–] button. The version of the Kaleido Software that is running on the card (for example, “9.1.0- build.21”) appears on the display. 3 Press the Select button on the front edge of the Kaleido-Modular card to exit the control menu.
Kaleido-X16 Hardware Description & Installation Manual Troubleshooting Troubleshooting with the Multiviewer’s USB connector A USB mouse can be directly connected to the multiviewer for troubleshooting purposes (as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following conditions.
Maintenance & Troubleshooting Troubleshooting Common Issues Troubleshooting Common Issues Troubleshooting consists of using fault-isolation techniques to narrow down the probable cause to a specific multiviewer component. Schedule these maintenance operations during off hours when the system is not in use if possible as troubleshooting can cause outage. Use the following troubleshooting table to diagnose common issues and take corrective actions to restore operation.
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Kaleido-X16 Hardware Description & Installation Manual Swapping around a Card in a Multiviewer Schedule this maintenance operation during off hours when the system is not in use if possible as this procedure can cause multiviewer outage. In an attempt to restore multiviewer operation and to perform fault isolation procedures, you can swap the position of cards around in the multiviewer’s frame to see if the problem...
Maintenance & Troubleshooting Disposal and Recycling Information Disposal and Recycling Information Your Grass Valley equipment comes with at least one lithium button battery (Li-MnO located on the main printed circuit board. The batteries are used for backup and should not need to be replaced during the lifetime of the equipment.
Configuring a Kaleido-X16 Cascade This document explains how to connect up to three Kaleido-X16 multiviewers in cascade mode, and how to configure and operate them as a single system. Introduction The number of sources that can be monitored concurrently on a single monitor wall display is limited by the number of inputs supported by your specific multiviewer model.
Configuring a Kaleido-X16 Cascade Connecting the Displays To interconnect two Kaleido-X16 into a cascade: 1 Connect one HDMI output on the first multiviewer to a DVI input on the second multiviewer. 2 In the case of a cascade room with two output heads, connect the second HDMI output of the first multiviewer (if available) to the second DVI input on the second multiviewer.
Cascade Step-by-Step Configuration DVI keying to both heads, then connect the second PC’s DVI output to the remaining DVI input on the multiviewer. Cascade Configuration in XEdit Adding Multiviewers to a Cascade Notes The Kaleido Software’s support for cascade systems is based on the cluster feature.
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Configuring a Kaleido-X16 Cascade Adding Multiviewers to a Cascade The Add Multiviewer to Cluster window appears. 3 If your PC and the multiviewer you wish to add are on the same subnet, then you can select the multiviewer’s IP address from the list. Otherwise type the appropriate IP address in the box.
Cascade Step-by-Step Configuration Note: Each member of a cluster has its own database where both common information about the cluster and information local to the individual cluster member are stored. Room and layout definitions are automatically replicated to all cluster members, whereas the configuration for devices connected to a specific system is only stored in this system’s database.
Configuring a Kaleido-X16 Cascade Configuring Layouts for a Cascade Room and then select the next multiviewer from the Layer 2 head (for cascade configuration) list: • In the case of a cascade with two multiviewers, select the other multiviewer (i.e. the one farthest from the monitor wall) from the Layer 2 head (for cascade configuration) list.
Cascade Step-by-Step Configuration Repairing a Cascade Configuration While connected in XEdit to a multiviewer that is part of a cascade, if you change the system name or IP address of this multiviewer while another cascade member is offline or otherwise unavailable, the underlying cluster’s integrity will be broken. If you attempt to make such a change, XEdit will alert you of the situation, prompting you to cancel the operation and try again later, when all cascade members are available.
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Configuring a Kaleido-X16 Cascade Cascade Upgrade 3 Insert the USB key into any of the USB ports on the first multiviewer. After a while, a message appears at the bottom left corner of the monitor wall, reporting that the Upgrade Manager is verifying software, firmware, and safe mode versions.
Cascade Step-by-Step Configuration Limitations In the current version of the Kaleido Software, cascade systems are subject to the following limitations: • Full screen layouts are not supported. • Changing a display resolution from the monitor wall menu is not supported and will break the underlying cluster’s integrity.
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Configuring a Kaleido-X16 Cascade Limitations...
Kaleido-IP/Kaleido-X16 Cascade Step-by- Step Configuration This chapter explains how to connect two multiviewers — a Kaleido-IP and a Kaleido-X16 in cascade mode, and how to configure and operate them as a single system. Both multiviewers must use the same Kaleido Software version of 6.40 or higher. Introduction The number of sources that can be monitored concurrently on a single monitor wall display is limited by the number of inputs supported by your specific multiviewer model.
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Kaleido-IP/Kaleido-X16 Cascade Step-by-Step Configuration Physical Installation To interconnect a Kaleido-IP and a Kaleido-X16 into a cascade 1 Connect one of the Kaleido-IP’s DisplayPort outputs to a DVI input on the Kaleido-X16. 2 In the case of a cascade room with two output heads, connect the second DisplayPort output on the Kaleido-IP to the second DVI input on the Kaleido-X16.
Kaleido-X16 Hardware Description & Installation Manual Cascade Configuration in XEdit Adding Multiviewers to a Cascade The Kaleido Software’s support for cascade systems is based on the cluster feature. Therefore, like a cluster, a cascade system must meet the following requirements: •...
Kaleido-IP/Kaleido-X16 Cascade Step-by-Step Configuration Configuring Cascade Rooms 3 If your PC and the multiviewer you wish to add are on the same subnet, then you can select the multiviewer’s IP address from the list. Otherwise type the appropriate IP address in the box. 4 Click OK.
Kaleido-X16 Hardware Description & Installation Manual 2 Click a first head. In the Properties pane, its name appears in the Output head box. 3 Select the appropriate Kaleido-IP head from the Layer 2 head (for cascade configuration) list. Since the Kaleido-IP/Kaleido-X16 cascade does not support a third layer, leave Layer 3 head (for cascade configuration) unassigned.
Kaleido-IP/Kaleido-X16 Cascade Step-by-Step Configuration Repairing a Cascade Configuration Repairing a Cascade Configuration While connected in XEdit to a multiviewer that is part of a cascade, if you change the system name or IP address of this multiviewer while another cascade member is offline or otherwise unavailable, the underlying cluster’s integrity will be broken.
Kaleido-X16 Hardware Description & Installation Manual Cascade Upgrade Update the multiviewers that are part of a Kaleido-IP/Kaleido-X16 cascade in sequence, starting with the multiviewer farthest from the monitor wall (i.e. the Kaleido-IP), and finishing with the one connected to the monitor wall displays (i.e. the Kaleido-X16). When you restart one multiviewer at the end of its update process, you can start updating the other without waiting for the restart to be completed.
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Kaleido-IP/Kaleido-X16 Cascade Step-by-Step Configuration Cascade Upgrade Internet Explorer users: • If the page remains blank, then see Enabling the Compatibility View in Internet Explorer on page 74. • If you see a certificate error message instead of the Status and Options page, then see Registering your Multiviewer's Security Credentials with your Browser...
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Kaleido-X16 Hardware Description & Installation Manual 7 Once the upload has completed, click Apply update. While the upgrade is taking place you can monitor its progress if you wish, or wait until the system prompts you to restart the Kaleido-IP unit. 8 Once the upgrade has completed, if you wish to keep a copy of the log messages, scroll down to the bottom of the page, right-click Download the Upgrade log, and save the log to your hard drive as a text file.ƒ...
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Kaleido-IP/Kaleido-X16 Cascade Step-by-Step Configuration Cascade Upgrade The system prompts you to confirm. 10 Click Yes to proceed. Your multiviewer will shut down, and then start again. This may take a while. Once the multiviewer has restarted, the system notifies you. 11 Click OK.
Kaleido-X16 Hardware Description & Installation Manual The multiviewer now restarts. This may take up to 30 seconds. 16 Remove the USB key from the USB port. You have now completed the upgrade, for both multiviewers in this cascade. Limitations In the current version of the Kaleido Software, cascade systems are subject to the following limitations: •...
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Kaleido-IP/Kaleido-X16 Cascade Step-by-Step Configuration Limitations • Working against the same cascade system in concurrent XEdit sessions is not supported. • EDID auto-detection is not supported. When configuring a cascade room, make sure the Use detected monitor resolution check box is not selected for any of its displays. Refer to “Enabling EDID Auto-Detection from the Monitor Wall“, or “Enabling EDID Auto-Detection in XEdit“, in the Kaleido Software User’s Manual, for details.
Signal 4:2:2 SMPTE ST 259-C (270 Mbps) Formats 525 and 625 Audio SMPTE ST 274:1994 Cable length 225 m (738 ft) (Belden 1694A) Return loss >15 dB up to 270 MHz Jitter < 0.2 UI HD-SDI Inputs Signal 4:2:2 SMPTE ST 292-C (1.5 Gbps)
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Options page. Audio SMPTE ST 299-1 Return loss >15 dB up to 1.485 GHz Jitter < 0.2 UI Cable length 100 m (328 ft) (Belden 1694A) 3Gbps Inputs Signal 4:2:2 SMPTE ST 424:2006 (2.97/1.001 Gbps) Formats 1080p50 1080p59.94 Audio SMPTE ST 299-1 Return loss >...
Kaleido-X16 Hardware Description & Installation Manual DVI Graphic Inputs The Kaleido-X16 supports two DVI inputs, one for each of two output heads. Signal DVI-D (single link) Resolution From 1024 × 768 to 1920 × 1200 NI H frequency 37 kHz to 96 kHz Refresh rate 50/59.94 Hz Cable length...
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1080p29.97 Audio SMPTE ST 299-1 (limited to one pair, embedded on group 1, pair 1) Cable length 100 m (328 ft) (Belden 1694A) Alignment jitter(100 KHz) < 0.2 UI p-p Connectors 3G-SDI Monitoring Outputs Signal 4:2:2 SMPTE ST 424:2006 (2.97 Gbps / 2.97/1.001 Gbps)
SD-SDI Router Outputs Signal 4:2:2 SMPTE ST 259-C (270 Mbps), SMPTE ST 272:1994 Formats 525 and 625 Cable length 225 m (738 ft) (Belden 1694A) Return loss >15 dB up to 270 MHz Additive jitter < 0.2 UI p-p (wideband) Connector type...
SDTI Audio Input Signal SMPTE ST 305 (up to 128 channels/64 AES) Cable length 250 m (820 ft) (Belden 1694A) Connector The Kaleido-X16 supports audio monitoring through its HD-26 connector. The supported formats are the AES3 digital audio, and analog audio.
Kaleido-X16 Hardware Description & Installation Manual Control The Kaleido-X16 frame supports two LTC unbalanced inputs for clock synchronization. Time Code Inputs (LTC) Signal SMPTE ST 309:1999, SMPTE ST 12:1995(EBU-3259-E) Electrical level 0.3 to 5 V p-p Impedance High Impedance (>10k Ω) Connector The Kaleido-X16 supports 32 GPI inputs and 4 GPI outputs, on a DB-44 female connector.
Specifications Frame Signal USB Version 1.0 Connector Frame Power supply Hot-swappable redundant power supply Input voltage 100-240 V Frequency 47.63 Hz Power 300 W @ 75% of PSU Max current Max power 300 W Dimensions H: 45 mm (1.75 in) (1 RU) W: 451 mm (18 in) + mounting flange for standard 19-inch rack D (with cover and connectors): 641 mm (25.25 in) D (without cover and connectors): 591 mm (23.25 in)
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Kaleido-X16 Hardware Description & Installation Manual Text database Company Protocol download Routers/Controllers Grass Valley Densité HRS-1801 (Miranda) HCO-1821, HCO-1822 Grass Valley NVEP NV9000 – Deprecated NV9000 system controllers (Miranda/NVISION) (NP0017) NVEP NV9000 – Port Takes (NP0017) NVEP NV9000 – Device Takes (NP0017) NVEP Router (NP0016) Compact router series...
Specifications Optional Drivers for Controlling Tally Interface Devices from the Multiviewer Text database Company Protocol download Routers/Controllers Utah Scientific PL-160/PL-320 AVS-1B RCP-1 SC-1, SC-2, SC-3 series RCP-3 SC-4 series (Ethernet only) 1.Deprecated. To be used with legacy configurations only. 2.To be used in most cases. Supports native locks, and aliases from router (provided system controller has NV9000 router control system version 6.0.6 or later) 3.To be used in very specific scenarios involving physical router interconnects with tie lines, or with hybrid router configurations.
Kaleido-X16 Hardware Description & Installation Manual Optional Drivers for Timers Timer systems Company Device/System Plura (Alpermann+Velte) Studio Production Timer (SPT) Built-in Communications Protocols The multiviewer itself can be controlled by external devices (e.g. Kaleido-RCP2, router control panels) or applications (e.g. router control software application, Remote Control Gateway) via built-in communications protocols.
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Specifications RS-422 Connection Diagram RJ45 DE-9 male DE-9 female Pinout of an RS-422 Pinout of straight adapter (Grass Pinout of RS-422 port’s RJ45 connector Valley part no. 1737-3000-102) connector on SMPTE on the multiviewer slave device Standard wiring between multiviewer and devices wired to SMPTE “slave” specification (e.g. most routers, Ross Synergy switchers, Nevion ETH-CON) RJ45 DE-9 male DE-9 female...
Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1-530-478-4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com). An online form for e-mail contact is also available from the website.
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