Belden GRASS VALLEY KALEIDO-MX 1RU Installation & Service Manual
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Belden GRASS VALLEY KALEIDO-MX 1RU Installation & Service Manual

High quality, pre-configured multiviewer
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KALEIDO-MX (1RU)
HIGH QUALITY, PRE-CONFIGURED MULTIVIEWER
Installation & Service Manual
M933-9902-113
2017-08-11

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  • Page 1 KALEIDO-MX (1RU) HIGH QUALITY, PRE-CONFIGURED MULTIVIEWER Installation & Service Manual M933-9902-113 2017-08-11...
  • Page 2 Belden Inc. or its affiliated companies in the United States and other jurisdictions. Grass Valley, Kaleido-MX, iControl, NVISION, and Densité are trademarks or registered trademarks of Grass Valley USA, LLC. Belden Inc., Grass Valley USA, LLC, and other parties may also have trademark rights in other terms used herein.
  • Page 3 Kaleido-MX (1RU) Installation & Service Manual Important Safety Information This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons.
  • Page 4 Notices The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives. The presence of this symbol in or on Grass Valley product means that it complies with safety of laser product applicable standards. Warnings A warning indicates a possible hazard to personnel, which may cause injury or death.
  • Page 5 Kaleido-MX (1RU) Installation & Service Manual • When installing this equipment, do not attach the power cord to building surfaces. • Products that have no on/off switch, and use an external power supply must be installed in proximity to a main power outlet that is easily accessible. •...
  • Page 6 Notices Mesures de sécurité et avis importants La présente section fournit des consignes de sécurité importantes pour les opérateurs et le personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et assurez-vous de les respecter, en particulier celles qui sont destinées à...
  • Page 7 Kaleido-MX (1RU) Installation & Service Manual La marque ETL Listed d’Intertek pour le marché Nord-Américain certifie que l’appareil visé a été testé par Intertek et reconnu conforme aux exigences applicables en matière de sécurité électrique en vigueur au Canada et aux États- Unis.
  • Page 8 Notices • Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité par le personnel technique qualifié. Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : •...
  • Page 9 Kaleido-MX (1RU) Installation & Service Manual • Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet antistatique. Elle doit se situer entre 1 et 10 mégohms. • Si vous devez mettre une carte de côté, assurez-vous de la ranger dans un sac protecteur antistatique.
  • Page 10 Notices Electromagnetic Compatibility This equipment has been tested for verification of compliance with FCC Part 15, Subpart B requirements for class A digital devices. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 11 Kaleido-MX (1RU) Installation & Service Manual X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572-2011 规定的限量要求。 X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this part is above the limit requirement in GB/T 26572-2011. 技术条款解释：此声明所依据之数据由 Grass Valley 环境管理部门向我们的部件供 应商获取。Grass Valley 公司相信此信息的正确性，但由于数据来源于公司外部，我...
  • Page 12 Notices...

  • Page 13: Table Of Contents

    Table of Contents 1 Overview ............17 Related Documentation .
  • Page 14 Table of Contents Saving Restore Points to the CPU-ETH2 for All Card ..........51 Changing the Mosaic Output Resolution .
  • Page 15 Kaleido-MX Installation & Service Manual Correlating Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 ..114 Configuring the Kaleido-RCP2 ..............115 Assigning a static IP address to the Kaleido-RCP2 .
  • Page 16 Table of Contents 7 Specifications ........... . 155 Kaleido-MX Inputs .

  • Page 17: Overview

    Overview Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is designed to help you get your Kaleido-MX multiviewer up and running. The following chapters will guide you through the installation of a Kaleido-MX system in its default configuration.

  • Page 18: Software And Firmware Updates

    Overview Software and Firmware Updates Software and Firmware Updates You can obtain the latest Kaleido Software, drivers, and sample databases from the Downloads section of the Grass Valley’s website (www.grassvalley.com/dl/multiviewers). Introduction The Kaleido-MX standalone multiviewer system is ideal for production control rooms, trucks and outside broadcast operations.

  • Page 19: Available Options

    Kaleido-MX (1RU) Installation & Service Manual Kaleido-MX features (continued) Multi-room, A single Kaleido-MX multiviewer can be used to share sources across multi-user multiple rooms or operator positions, with fully independent displays, audio oriented monitoring and control panels dedicated to each operator. Seamless Kaleido multiviewers can be mixed and matched to create a seamless control across...

  • Page 20: Overview Of The Kaleido-Mx System

    Overview Overview of the Kaleido-MX System Overview of the Kaleido-MX System The diagrams below show a Kaleido-MX system with its inputs and outputs. Examples of the various external devices that connect to the Kaleido-MX are also shown. A control panel would be located on the production desk, while the client PC could be anywhere with Internet access to the network.

  • Page 21: Functional Block Diagrams

    Kaleido-MX (1RU) Installation & Service Manual Functional Block Diagrams Kaleido-MX functional block diagram...
  • Page 22 Overview Functional Block Diagrams...

  • Page 23: Installation

    Installation This chapter provides information about system requirements, items shipped with your Kaleido-MX multiviewer and it will guide you through the installation of a Kaleido-MX multiviewer. Getting Organized / Unpacking Required Materials Make sure the following items have been shipped with your Kaleido-MX. If any of these are missing, contact your distributor or Grass Valley (see , on page 164).
  • Page 24 Installation Required Materials • Two cable retainers • Two WECO mating connectors for each output card (for the analog audio monitoring outputs), plus one for the CPU-ETH2 controller card’s GPI output: 1RU model WECO connectors 8 × 1 8 × 2 16 ×...

  • Page 25: Optional Ancillary Equipment

    Kaleido-MX (1RU) Installation & Service Manual • Cables (to connect your multiviewer to video sources, to displays, and to the network): Cable type Purpose CAT-5 For Ethernet connectivity Display cables To connect the multiviewer’s HDMI outputs to displays: • Standard HDMI cables •...

  • Page 26: Physical Interface

    Installation Physical Interface Physical Interface Frame Interface Front of the Kaleido-MX (1RU) frame Opening the frame door reveals that the unit is visually divided into three sections: Left The controller card with its attached control panel is seen on the left. The card itself is installed in a horizontal slot near the top.
  • Page 27 Kaleido-MX (1RU) Installation & Service Manual The table below indicates how the cards included in your Kaleido-MX (1RU) are distributed in the housing frame: Slot Card Card model Applies to... KMX-3901-IN-16- Input A 16 × 4 KMX-3901-IN-16- 16 × 2, 16 × 1 KMX-3901-IN-8-D 8 ×...
  • Page 28 Installation Frame Interface Viewed from the back of the frame, the three sections are laid out as follows: Right This area contains inputs and outputs for the controller card: the fan speed control setting switch, a GPI port and two Ethernet ports. It also contains the power socket for the power supply located beneath the controller card, and one of the two frame fans.

  • Page 29: Card Interfaces

    Kaleido-MX (1RU) Installation & Service Manual single-head model), 2 HD-SDI monitoring outputs, 2 analog audio outputs, 1 ABT/MADI audio input, 1 LTC input, 1 reference input, 1 Ethernet connector, 1 RS-422 connector, 20 GPI inputs, and 8 configurable GPI input/output. Kaleido-MX-16x2 rear panel •...
  • Page 30 Installation Card Interfaces SDI LEDs 1–8 SDI LEDs 9–16 Boot status 1 Status LED Boot status 2 (not used) Select button Power LED ABT LED REF LED Input card (top) Input card (bottom) Summary view of the interface on the top, and on the bottom of a Kaleido-MX input card Input card Status LED The Status LED is located on the front edge of a Kaleido-MX card, immediately above the Select button, and is visible through the front access door of the Densité...
  • Page 31 Kaleido-MX (1RU) Installation & Service Manual Input card power LED Monitors the status of the 1.8V and 3.3V power supplies on board the Kaleido-MX card. Power LED Color Meaning Green Failure of the 1.8V or 3.3V on-board PSUs SDI LEDs This group of LEDs monitors the status of the 8 or 16 inputs (depending on card model) to the Kaleido-MX input cards.
  • Page 32 Installation Card Interfaces KMX-3901-OUT Front Card-edge Description Every output module also has one USB connector, into which you may connect a mouse, keyboard, or USB flash memory for a software upgrade or data backup. The diagram below shows the USB connector, between various LED indicators and the Select button, on the output cards’...
  • Page 33 Kaleido-MX (1RU) Installation & Service Manual If the Status LED is steady red (not flashing), use the Densité frame control panel to review card status information (see Local Control Panel Menu Structure, on page 49). If the card status menu reports that an update is in progress, then you know that you should not interrupt this process (by reseating the card, for example).
  • Page 34 Installation Card Interfaces CPU 1 LED Color Meaning Orange Transitory state during firmware initialization Initial state Output module FlexBridge input LEDs Kaleido-MX (1RU) have 2 or 4 LEDs (depending on model) monitoring the status of the FlexBridge inputs located on their rear connector panel. The FlexBridge inputs are reserved for future expansion.

  • Page 35: Mechanical Installation

    Kaleido-MX (1RU) Installation & Service Manual Mechanical Installation Mounting the Kaleido-MX in a Rack The Kaleido-MX (1RU) housing frame occupies 1RU, in a standard 19-inch rack. To mount the frame 1 Open the front door to expose the rack mounting flanges at the ends of the chassis (see Opening and Closing the Front Door, on page 131).
  • Page 36 Installation Commissioning the Frame Notes (continued) • The Kaleido-MX (1RU) supports one ABT device. The Kaleido-MX automatically detects the resolution of any connected display. If the required information is not available, then a fall-back resolution of 1920 × 1080 @ 60 Hz (HDTV) is used.
  • Page 37 Kaleido-MX (1RU) Installation & Service Manual 6 Connect a reference source (if available) to one or more reference inputs. Note: A reference is optional but, if minimal processing delay is required for your monitoring purposes, then you must reference your system. However, if you must monitor 50 Hz input signals on 60 Hz displays (or vice-versa), then do not reference your system.

  • Page 38: Ventilation

    Installation Ventilation Ventilation In a Kaleido-MX (1RU), ventilation is provided by two fans, one located at each end of the rear panel.The fans draw air through the frame and exhaust it to the rear. Ventilation slots in the front panel allow air to flow into the frame, and an air filter is mounted in the frame door.

  • Page 39: Multiviewer Cabling

    Multiviewer Cabling This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Cabling diagram, showing the rear view of a Kaleido-MX (1RU) 16 × 2 system...

  • Page 40: Signal Connections To The Multiviewer

    Multiviewer Cabling Signal Connections to the Multiviewer Signal Connections to the Multiviewer This section describes the connectors found on the Kaleido-MX (1RU) models’ rear panels. Output Modules Output module connectors on Kaleido-MX (1RU) 8 × 2, 8 × 1, 16 × 2, or 16 × 1 Output module connectors on Kaleido-MX (1RU) 24 ×...

  • Page 41: System Control

    Kaleido-MX (1RU) Installation & Service Manual Note: In the case of the Kaleido-MX (1RU) 16 × 4 model, the two pairs of connectors associated with output heads A and B are labelled as follows: MV OUT A1, MV OUT A2, MV OUT B1, MV OUT B2, etc., and this model does not have analog audio output connectors (see Kaleido-MX 16 ×...

  • Page 42: Input Modules

    Multiviewer Cabling Input Modules Input Modules Input module connectors on Kaleido-MX (1RU) 8 × 2, or 8 × 1 (same rear panel as 16 × 2 and 16 × 1, but without 3G/HD IN 9–16) Input module connectors on Kaleido-MX (1RU) 16 × 2, or 16 × 1 Input module connectors on Kaleido-MX (1RU) 16 ×...
  • Page 43 Kaleido-MX (1RU) Installation & Service Manual Note: In the case of the Kaleido-MX (1RU) 24 × 1, and 24 × 2 models, the sets of 3G/HD/SD IN connectors associated with INPUT A and INPUT B are labelled as follows: 3G/HD/SD IN A1 to 3G/HD/SD IN A8, and 3G/HD/SD IN B1 to 3G/HD/SD IN B16 (see Kaleido-MX 24 ×...

  • Page 44: Gpi I/O Module

    Multiviewer Cabling GPI I/O Module GPI I/O Module The GPI-1501 module supports 20 GPI inputs, and 8 configurable GPI input/output terminals. The pinout of the associated DB-44 connector, labelled GPI-I/O, is as follows: Signal Signal Signal Signal GPIO-1 + GPI-I 7 RS422-TX + GPIO-5 –...

  • Page 45: Commissioning The Multiviewer

    Kaleido-MX (1RU) Installation & Service Manual Commissioning the Multiviewer To make the multiviewer operational 1 With the Kaleido-MX frame (enclosure) installed in its designated rack position, and before powering up the unit, verify that each card is securely seated in its slot, and leave the frame door open so that you can monitor all the card’s LEDs.
  • Page 46 Multiviewer Cabling Commissioning the Multiviewer 8 Connect the output cards’ ETH ports to your Ethernet switch. IMPORTANT Make sure to connect your Densité controller and output cards to the same subnet, and that your Ethernet switch remains isolated from the rest of your network (consult your network administrator if necessary) until all required networking setup is complete.

  • Page 47: Frame Control Panel Operation And Ip Network Setup

    Frame Control Panel Operation and IP Network Setup Introduction This chapter shows the multiviewer interfaces, explains the local operations that can be performed, and it explains how to implement IP network connectivity with the multiviewer. The Kaleido-MX can be controlled in the following ways: •...

  • Page 48: Using The Densité Frame Control Panel

    Frame Control Panel Operation and IP Network Setup Using the Densité Frame Control Panel Using the Densité Frame Control Panel All of the cards installed in a Densité frame are connected to the frame’s controller card, which handles all interaction between the cards and the outside world. There are no operating controls located on the cards themselves.

  • Page 49: Local Control Panel Menu Structure

    Kaleido-MX (1RU) Installation & Service Manual Local Control Panel Menu Structure Where applicable, default values are underlined. Kaleido-MX output card local menu STATUS {CARD STATUS}** {CARD VERSION}** RESOLUTION HEAD1 {List of resolutions;* = current}** HEAD2 {List of resolutions;* = current}** {LINK STATE}** FANS {CPU FAN STATUS}**...

  • Page 50: Enabling The Cpu-Eth2 Automatic Restore Feature

    Frame Control Panel Operation and IP Network Setup Enabling the CPU-ETH2 Automatic Restore Feature Kaleido-MX input card local menu STATUS CARD STATUS {CARD STATUS}** INPUT STATUS 1 {FORMAT}** 2 {FORMAT}** 3 {FORMAT}** 16 {FORMAT}** CONFIG*** 4K UHD PRESCALER ENABLE DISABLE SFP CONFIG SFP OUT 1 SFP OUT 2...

  • Page 51: Disabling The Cpu-Eth2 Automatic Restore Feature

    Kaleido-MX (1RU) Installation & Service Manual Disabling the CPU-ETH2 Automatic Restore Feature To disable the CPU-ETH2 automatic restore feature 1 On the Densité frame’s local control panel, press the CONTROLLER button. See Using the Densité Frame Control Panel, on page 48. 2 Press the [–] button repeatedly until RESTORE POINTS appears on the display, and then press the SEL button.

  • Page 52: Changing The Mosaic Output Resolution

    Frame Control Panel Operation and IP Network Setup Changing the Mosaic Output Resolution Changing the Mosaic Output Resolution IMPORTANT Within a Kaleido-MX system, all output heads must be configured with the same refresh rate. If your system is referenced, then the heads’ refresh rate must also match the reference signal's refresh rate.

  • Page 53: Enabling Edid Auto-Detection From The Monitor Wall

    Kaleido-MX (1RU) Installation & Service Manual Notes (continued) • If you changed a parameter from the card’s control menu, but have not applied your change (you did not press the SEL button on the local control panel), once the 30-second timeout has occurred, the parameters will be confirmed as if you had pressed the SEL button.

  • Page 54: Networking Essentials

    Frame Control Panel Operation and IP Network Setup Networking Essentials Networking Essentials The following network prerequisites must be met: • Any multiviewer you wish to configure or access by using XEdit or XAdmin must be connected to an Ethernet switch. •...
  • Page 55 Kaleido-MX (1RU) Installation & Service Manual Kaleido-MX default IP settings (continued) Dual Quad Output A IP address 192.168.3.31 192.168.3.31 Output B IP address 0.0.0.0 192.168.3.32 Note: The default gateway address is either 0.0.0.0, or the default system IP address. Both settings result in the same system behavior. Kaleido-MX housing frames are shipped with their CPU-ETH2 controller configured with the following default settings: Densité...
  • Page 56 Frame Control Panel Operation and IP Network Setup Setting the Multiviewer’s IP addresses 5 Complete your Kaleido-MX system configuration by changing the system name, if desired. See Setting the System Name on page 108. Note: If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).

  • Page 57: Setting A Densité Cpu-Eth2 Controller's Ip Address

    Kaleido-MX (1RU) Installation & Service Manual Setting a Densité CPU-ETH2 Controller’s IP Address To set the Densité controller’s IP address 1 On the Kaleido-MX frame’s local control panel, press the CONTROLLER button. , on page 48 Using the Densité Frame Control Panel 2 Press the [–] button repeatedly until ETH1 OPTIONS appears on the display, and then press the SEL button.

  • Page 58: Configuring The Network Settings For A Single- Or Dual-Head Kaleido-Mx

    Frame Control Panel Operation and IP Network Setup Configuring the Network Settings for a Single- or Dual-Head Kaleido-MX Configuring the Network Settings for a Single- or Dual-Head Kaleido-MX To configure the network settings for a Kaleido-MX with one output card 1 Press the Select button on the front edge of the output card.
  • Page 59 Kaleido-MX (1RU) Installation & Service Manual The selected link mode is applied. 12 Press ESC to return to the previous level in the local control menu. LINK MODE EDIT appears again on the display. 13 Press the [–] button. OUTPUT A IP EDIT appears on the display. 14 Repeat step 4 step 5...

  • Page 60: Configuring The Network Settings For A Quad-Head Kaleido-Mx

    Frame Control Panel Operation and IP Network Setup Configuring the Network Settings for a Quad-Head Kaleido-MX Configuring the Network Settings for a Quad-Head Kaleido-MX To configure the network settings for a Kaleido-MX with two output cards 1 Press the Select button on the front edge of one of your system’s output cards. See KMX-3901-OUT Front Card-edge Description, on page 32.
  • Page 61 Kaleido-MX (1RU) Installation & Service Manual The selected link mode is applied. 13 Press ESC to return to the previous level in the local control menu. LINK MODE EDIT appears again on the LCD display. 14 Press the [–] button. OUTPUT A IP EDIT appears on the control panel’s display.

  • Page 62: Network Considerations

    Frame Control Panel Operation and IP Network Setup Network Considerations Network Considerations This multiviewer generates a low to moderate amount of client-to-server data traffic, and therefore has a minimal bandwidth impact on a network. TCP/UDP Port Usage The various Kaleido-MX communication protocols require access to specific ports. In networks where a firewall is present between device A and device B, the ports used to communicate from device A to device B must be open on the incoming (external) side of the firewall.
  • Page 63 Kaleido-MX (1RU) Installation & Service Manual From multiviewer to multiviewer The following ports, used for inter-frame communications, are open by default on all Kaleido Software systems: Port Used for Transport Notes Secure Shell Login is required to login to a multiviewer for maintenance.
  • Page 64 Frame Control Panel Operation and IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 5120 RCP2 Used to listen for Kaleido Software discovery packets 10000 For RCP2 protocol 10001 For RCP2 protocol 5120 On multicast 230.8.8.9 for RCP2 protocol 5121 For RCP2 protocol HTTP...
  • Page 65 Kaleido-MX (1RU) Installation & Service Manual Driver Port Transport Notes 4000 GVG 7000 Native 12345 NVEP NV9000 (NP0017) 9193 VikinX Modular 4381 Quintech 9100 Sony HKSPC 12345 GVGNP Emulator Utah RCP-3 5001 SC-4 Ethernet SAM (Snell/Pro-Bel) SW-P-02 2000 SAM (Snell/Pro-Bel) SW-P-08 14000 Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port...

  • Page 66: Network Considerations For A Multiviewer Cluster

    Frame Control Panel Operation and IP Network Setup Network Considerations for a Multiviewer Cluster Network Considerations for a Multiviewer Cluster IMPORTANT Before changing the system name or IP address of a multiviewer associated with a cluster, review the following. • If you change the system name or IP address of a cluster member while another cluster member is offline or otherwise unavailable, the cluster’s integrity will be broken.

  • Page 67: System Configuration

    System Configuration This chapter shows how to configure the multiviewer. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access the XAdmin Web client, and the other Kaleido Software client applications. Operating system Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7.

  • Page 68: Installing Xedit From Your Multiviewer's Home Page

    System Configuration Installing XEdit from your Multiviewer’s Home Page multiviewer system. See Installing Router Control on page 73. • Signal Path Viewer opens as a standalone panel, updated in real time, showing assignment information between router sources and multiviewer inputs. See Installing Signal Path Viewer on page 76.
  • Page 69 Kaleido-MX (1RU) Installation & Service Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, XEdit will appear on your desktop, in the Apps view with all the other applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
  • Page 70 System Configuration Installing XEdit from your Multiviewer’s Home Page Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC or laptop, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
  • Page 71 Kaleido-MX (1RU) Installation & Service Manual Note: Once it has been installed from the multiviewer, XEdit remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, or Start screen (see page 69), or from the Start menu.

  • Page 72: Uninstalling Xedit

    System Configuration Uninstalling XEdit Uninstalling XEdit With recent versions of XEdit, an uninstall program is available from the Windows Start menu. See Uninstalling XEdit (Dynamic Version 7.20 or Later), on page 72. If you have been using XEdit versions earlier than 7.20 you may want to uninstall them, by clearing the Java cache, on your PC or laptop.

  • Page 73: Installing Router Control

    Kaleido-MX (1RU) Installation & Service Manual 2 On the Start menu, click Control Panels, and then click Java (32-bit). Java Control Panel opens. 3 In the General tab, click Settings. 4 In Temporary Files Settings, click Delete Files. 5 In Delete Files and Applications select all the check boxes, and then click OK. 6 Close Temporary Files Settings, and then Java Control Panel, by clicking their OK button.
  • Page 74 System Configuration Installing Router Control • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8). Once the installation has completed, the Router Control main application window appears.

  • Page 75: Uninstalling Router Control

    Kaleido-MX (1RU) Installation & Service Manual On the Help menu, click Help to access the online documentation, or refer to the iControl Router User Guide; see Related Documentation, on page 17. Notes • Once it has been installed from the multiviewer, Router Control remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see...

  • Page 76: Installing Signal Path Viewer

    System Configuration Installing Signal Path Viewer 4 Click Uninstall. This removes Router Control, including all shortcuts, and other elements that were installed with it, from your system. Installing Signal Path Viewer To install Signal Path Viewer from your multiviewer’s home page 1 From a workstation on the same subnet as the multiviewer, open a Web browser window and type the multiviewer’s IP address in the address bar.
  • Page 77 Kaleido-MX (1RU) Installation & Service Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, Signal Path Viewer will appear on your desktop, in the Apps view with all the other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8).

  • Page 78: Uninstalling Signal Path Viewer

    System Configuration Uninstalling Signal Path Viewer Notes • Once it has been installed from the multiviewer, Signal Path Viewer remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see page 77), or from the Start menu.

  • Page 79: Opening Xadmin

    Kaleido-MX (1RU) Installation & Service Manual This removes Signal Path Viewer, including all shortcuts, and other elements that were installed with it, from your system. Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.

  • Page 80: Ways To Access Xadmin

    System Configuration Ways to Access XAdmin the best solution to avoid this is to upgrade all of your multiviewer systems to the same Kaleido Software version. Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 80), •...

  • Page 81: Opening Xadmin From Xedit

    Kaleido-MX (1RU) Installation & Service Manual Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK. Your default Web browser opens.
  • Page 82 System Configuration Registering your Multiviewer's Security Credentials with your Browser To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page. The message expands. 2 Click Add Exception. 3 In Add Security Exception, click Confirm Security Exception.
  • Page 83 Kaleido-MX (1RU) Installation & Service Manual Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
  • Page 84 System Configuration Registering your Multiviewer's Security Credentials with your Browser Internet Explorer’s security warning Chrome’s security warning...
  • Page 85 Kaleido-MX (1RU) Installation & Service Manual Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
  • Page 86 System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
  • Page 87 Kaleido-MX (1RU) Installation & Service Manual 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
  • Page 88 System Configuration Registering your Multiviewer's Security Credentials with your Browser 9 Click Finish. A security warning appears.
  • Page 89 Kaleido-MX (1RU) Installation & Service Manual 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window. 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again.

  • Page 90: Enabling The Compatibility View In Internet Explorer

    System Configuration Enabling the Compatibility View in Internet Explorer Enabling the Compatibility View in Internet Explorer When you try to access XAdmin, from your multiviewer’s home page, in Internet Explorer 8, 9, or 10, you may see a blank page instead of XAdmin’s Status and Options page. To enable the compatibility view for your multiviewer’s XAdmin Web client •...

  • Page 91: Xadmin Access Control

    Kaleido-MX (1RU) Installation & Service Manual XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 79.

  • Page 92: Changing The Xadmin Password

    System Configuration Changing the XAdmin Password 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page. 8 Type the password, and then click Log in. The XAdmin Status and Options page appears.
  • Page 93 Kaleido-MX (1RU) Installation & Service Manual 3 Type the new password you want to enforce in both the New password and the Confirm boxes. The password must contain between 6 and 20 alphanumeric characters or symbols. 4 Click Save. A confirmation message appears. 5 Click OK to close the message window.

  • Page 94: Disabling Xadmin Access Control

    System Configuration Disabling XAdmin Access Control Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 79. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.

  • Page 95: Opening Signal Path Viewer

    Kaleido-MX (1RU) Installation & Service Manual 2 Click OK. The login page appears. Only authorized users have access to XAdmin for this multiviewer. Opening Signal Path Viewer To open Signal Path Viewer • Double-click the Signal Path Viewer shortcut on your desktop. The application automatically connects to your multiviewer, and the Signal Path Viewer panel appears.
  • Page 96 System Configuration Viewing a Multiviewer’s Status Information • You can identify which output card currently assumes the software master role (and is thus assigned the multiviewer’s IP address) by looking for the word “master” next to the card’s identifier, for example: “OUTPUT A (master)”. •...
  • Page 97 Kaleido-MX (1RU) Installation & Service Manual Status and option information for a Kaleido Multiviewer’s input and output cards (partial view) For more information about Kaleido Software options, see Available Hardware and Software Options, on page 122. 5 If your system supports a GPI interface, check the main system statuses of the multiviewer, to make sure that there are no errors or alerts related to system temperature, power supply status, fan operation, or other card fault conditions.
  • Page 98 System Configuration Viewing a Multiviewer’s Status Information Temperature Fan statuses PSU statuses System status and option information Configuring a Multiviewer’s IP Settings with XAdmin To change your system’s IP address and other parameters 1 Open XAdmin. See Opening XAdmin on page 79. 2 Click System configuration, in the navigation area on the left side of the page.
  • Page 99 Kaleido-MX (1RU) Installation & Service Manual 3 Optionally, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
  • Page 100 System Configuration Viewing a Multiviewer’s Status Information Note: As required by the IEEE-802.3 standard, section 28D.5, 1000 Mbps full-duplex communication is only supported via auto-negotiation. 7 Click Save. The new settings are saved locally. 8 Click OK. The Apply settings button becomes available. 9 Click Apply settings.

  • Page 101: Remote Control Using Icontrol

    Kaleido-MX (1RU) Installation & Service Manual Remote Control Using iControl The Kaleido-MX may be controlled by using Grass Valley’s iControl version 4.43 or later. This section describes the two control panels associated with the Kaleido-MX’s input and output cards and their use. Refer to the iControl User’s Guide for information about setting up and operating iControl.
  • Page 102 System Configuration Kaleido-MX Service Control Panels in iControl In the KMX-OUT control panel window, there are three main areas: the status icon area, the navigation area, and the operating control area. Status icon area Operating Click to hide control or show the area navigation area...

  • Page 103: Output Settings Panel

    Kaleido-MX (1RU) Installation & Service Manual Output Settings Panel Set the resolution of the multiviewer output heads to an appropriate value based on the displays in use. If a display uses EDID (Extended Display Identification Data) to communicate its characteristics to the Kaleido-MX multiviewer via the HDMI connector, the matching can be done automatically, in which case the detected resolution appears in the Detected resolution box.
  • Page 104 System Configuration Output Settings Panel The following table lists some (but not all) output formats supported at the HDMI connections. You can customize your own timing rates for resolutions ranging from 1024 × 768 pixels up to 1920 × 1200 pixels (all progressive scan), by using XEdit. Kaleido-MX HDMI output resolutions Resolution Format name...

  • Page 105: Network Settings Panel

    Kaleido-MX (1RU) Installation & Service Manual Network Settings Panel Kaleido-MX output cards are shipped with default network settings, which you must replace with values suitable for your network environment. You may need to consult your network administrator to get the correct values. Enter the appropriate IP address, mask and gateway information to configure a Kaleido-MX output card within your Ethernet network.

  • Page 106: Info Panel

    System Configuration Info Panel Info Panel When a Kaleido-MX input or output card is included in an iControl environment, certain information about the card may be made available to the iControl system. In the boxes with a white background, you can type labels and comments that will make this card easier to identify in a complex setup.
  • Page 107 Kaleido-MX (1RU) Installation & Service Manual Three buttons give access to additional information and controls: Details Reports the firmware version, service version, and panel version for this card. Output card Details window Advanced Shows the Long ID for this Kaleido-MX card. The Long ID is the address of this card in the iControl network.

  • Page 108: Setting The System Name

    System Configuration Setting the System Name Setting the System Name Once you have configured the output cards from the local control panel, use XAdmin to complete your system’s network setup. To set your Kaleido-MX system name 1 Configure your client PC or laptop with an IP address in the same range as the multiviewer’s current IP addresses if needed (see Configuring a PC to Configure an ABT’s Network...
  • Page 109 Kaleido-MX (1RU) Installation & Service Manual 8 Click System configuration, in the navigation area on the left of the page. The System Configuration page appears, showing the current system name, IP addresses, network mask, default gateway, connection-speed and duplex-mode settings, information about your housing frame, the input cards and the output card you are currently connected to, as well as date and time settings.
  • Page 110 System Configuration Setting the System Name Only lower-ASCII characters are allowed in the system name. Braces and tilde are not allowed. Note: Under Ethernet, you may review the IP addresses, network mask, gateway settings, and the detected connection speeds and duplex modes. Should you wish to make any further changes to the network settings, you may find it more convenient to use XAdmin’s System configuration page, from now on.

  • Page 111: Configuring The Rcp-200

    Kaleido-MX (1RU) Installation & Service Manual Configuring the RCP-200 The RCP-200 is shipped with an IP address of 10.0.3.200. On installation, you should consult your system administrator and replace this address with an appropriate address for your local network configuration (see Configuring the RCP-200’s IP settings on page 111).

  • Page 112: Logging On To The Rcp-200

    System Configuration Logging on to the RCP-200 To specify a lookup server for the RCP-200 1 Press the CONFIG button, located between the two screens on the front of the RCP-200. 2 Touch the COMM category on the right-hand screen. 3 Touch the DISCOVERY tab on the right-hand screen.
  • Page 113 Kaleido-MX (1RU) Installation & Service Manual Note: By default, the user “Admin” has no password. The following message appears on the right-hand screen: PLEASE SELECT A ROUTER FROM THE LEFT-HAND SCREEN, prefixed with the name of the multiviewer that appeared before the room name you selected in step 4 In the list on the left-hand screen, touch the KX Router logical router associated with the same multiviewer (you can see the multiviewer name, its IP address, and the size of that...

  • Page 114: Correlating Monitor Wall Destinations And Kx Router Logical Routers For The Rcp-200

    System Configuration Correlating Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 Correlating Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 To operate the monitor wall from the RCP-200’s category/index router view, your system must have been configured to be controlled as a router. In a layout, the RCP-200 can only control monitors that have been assigned a monitor wall destination.

  • Page 115: Configuring The Kaleido-Rcp2

    Kaleido-MX (1RU) Installation & Service Manual Configuring the Kaleido-RCP2 Note: The Kaleido-RCP2 unit is optional and is not included in the standard Kaleido-MX package. The Kaleido-RCP2 is a multi-function remote control panel designed for use with Kaleido multiviewers. Ethernet connectivity allows multiple RCP users to access multiple Kaleido Multiviewer systems, allowing convenient access to the real-time operating features.

  • Page 116: Selecting A Room For The Kaleido-Rcp2

    System Configuration Selecting a room for the Kaleido-RCP2 3 Press the ENTER key to display the ETHERNET OPTIONS menu. 4 Select the IP ADDRESS menu using the 2 key (to move up in the list) or the 8 key (to move down the list), and then press ENTER.

  • Page 117: Logging On To The Kaleido-Rcp2

    Kaleido-MX (1RU) Installation & Service Manual The Enable IP x parameter instructs the Kaleido-RCP2 to query the selected IP address for a list of rooms. 5 Select Host IP ADDR, and then press ENTER. 6 Using the numeric keypad, type the IP address of a Kaleido Multiviewer on a remote subnet, and then press ENTER.

  • Page 118: Configuring An Audio Bridge Terminal

    System Configuration Configuring an Audio Bridge Terminal Configuring an Audio Bridge Terminal The optional Audio Bridge Terminal (ABT) is an external audio multiplexer/serializer for the Kaleido-MX. The Kaleido-MX supports audio channel inputs from the ABT-64 or ABT-128 series of Audio Bridge Terminal panels through SDTI inputs. The ABT-64 supports 64 channels and the ABT-128 supports 128 channels.

  • Page 119: Configuring A Pc To Configure An Abt's Network Settings

    Kaleido-MX (1RU) Installation & Service Manual • If not, PoE mid-span (inserter) equipment must be placed between the switch and the Audio Bridge Terminal. 4 Press the RESET button (located on the right-hand side of the ABT rear panel beside the ETHERNET/POWER RJ-45 connector) for at least 1 second.
  • Page 120 System Configuration Configuring a PC to Configure an ABT’s Network Settings To change the IP address of the client PC 1 Press the Windows key on your keyboard, type “control panel” and then press Enter. 2 In the search box, type “adapter”, and then, under Network and Sharing Center, click View network connections.
  • Page 121 Kaleido-MX (1RU) Installation & Service Manual 6 Type an IP address in the same range as the current ABT’s IP address. For example, if the ABT’s IP address is 10.0.3.190, then the IP address of your client PC could be 10.0.3.1. If you are unsure, contact your network administrator. 7 Type a subnet mask in the same range as that of the ABT such as 255.255.0.0.

  • Page 122: Available Hardware And Software Options

    System Configuration Available Hardware and Software Options Available Hardware and Software Options You can purchase various Kaleido Software and hardware options to expand your multiviewer’s capabilities that are not part of the basic offer. Kaleido Software options are enabled by entering a software key that has been sent to you once you have purchased the option.

  • Page 123: Enabling Options

    Kaleido-MX (1RU) Installation & Service Manual Enabling Options To enable options on a multiviewer 1 Obtain a license key from Grass Valley. 2 Open XAdmin. The XAdmin Status and Options page appears. 3 Click the arrow button at the end of the heading row that corresponds to the module for which you want to enable an option.
  • Page 124 System Configuration Enabling Options 6 Enter the key for the specific option in the box, and then click OK. Once the option is enabled, the key is displayed, and a Disable button replaces the Enable button.

  • Page 125: Maintenance & Troubleshooting

    Maintenance & Troubleshooting This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Verifying the Kaleido-MX Multiviewer Status You can check internal system statuses via the Web-based XAdmin application. To verify the status of your Kaleido-MX multiviewer 1 Open a Web browser window and enter your multiviewer’s system IP address (the IP address you configured for Output A, in the case of a single- or dual-head system...
  • Page 126 Maintenance & Troubleshooting Verifying the Kaleido-MX Multiviewer Status 7 Review the information on this page, to make sure your input and output cards are all properly interconnected. Information in red indicates the location where a problem was detected. 8 Click Status and options, in the navigation area on the left of the page, to go back to the Status and Options page.

  • Page 127: Verifying The Kaleido-Rcp2

    Kaleido-MX (1RU) Installation & Service Manual Card type Serial number Input signal status Input signal format 10 Click the arrow button ( ) at the end of a module’s heading row to view detailed information. Reset card Expand details Refresh 11 Review the enabled input and output options, and the main system statuses of the Kaleido-MX frame, to make sure that there are no status errors, and no alerts related to system temperature, fan operation, FlexBridge connectivity, or card fault conditions.

  • Page 128: Loading A Layout

    Maintenance & Troubleshooting Loading a Layout Loading a Layout To load a layout on the monitor wall 1 Connect a mouse to the Kaleido-RCP2 (if available) and log on to the appropriate room, if you have not already done so (see Configuring the Kaleido-RCP2, on page 115).

  • Page 129: Verifying The Multiviewer's Ip Addresses And Application Version

    Kaleido-MX (1RU) Installation & Service Manual ACTIVITY Indicator on Rear Panel Power-Supply LEDs on Front Panel Color Status Color Status Flashing red Upgrading firmware Hardware fault Flashing red Upgrading firmware For more information, refer to the Audio Bridge Terminal Guide to Installation and Operation; Related Documentation, on page 17.
  • Page 130 Maintenance & Troubleshooting Verifying the Multiviewer’s IP Addresses and Application Version 5 If the card is identified as KMX-OUTA on the display, then press the [–] button repeatedly until OUTPUT A IP EDIT appears. If the card is identified as KMX-OUTB, then press the [–] button until OUTPUT B IP EDIT appears.

  • Page 131: Maintenance

    Kaleido-MX (1RU) Installation & Service Manual Maintenance Required Tools Use a field-supplied Phillips #2 screwdriver to remove and install rear panels. Field Replaceable Units The following components are field replaceable units. The repair procedure is to swap in a new (known good) component to restore system operation. •...

  • Page 132: Replacing Cards

    Maintenance & Troubleshooting Replacing Cards Removing the front door To remove the door • Slip the ends of the guides off the posts on the door assembly. Note: You must tilt the door on an angle so the guides can move freely. There are no electrical connections to the door.

  • Page 133: Replacing The Cpu-Eth2 Controller Card

    Kaleido-MX (1RU) Installation & Service Manual Replacing the CPU-ETH2 Controller Card To replace the CPU-ETH2 controller card 1 Open the front door of the frame (see Opening the front door, on page 131). In a Kaleido-MX (1RU), the controller card is located on the upper left-hand side of the frame, above the left-hand power supply.
  • Page 134 Maintenance & Troubleshooting Replacing Power Supply Modules To install or change a power supply module in a Kaleido-MX (1RU) 1 Open the front door of the frame (see Opening the front door, on page 131). 2 If you are removing the left-hand side power supply, you must first remove the controller card.

  • Page 135: Cooling Fan Replacement

    Kaleido-MX (1RU) Installation & Service Manual Cooling Fan Replacement A cooling fan has moving parts that, over time, can wear out. In the final stages of fan wear out, the fan may make a distinctive sound and it rotates at a slower speed, thereby reducing airflow which undermines its ability to remove heat from electronic circuitry.

  • Page 136: Fan Noise

    Maintenance & Troubleshooting Fan Noise 3 When the previous corrective actions do not eliminate a critical temperature alarm, verify that the Kaleido-MX’s onboard fan is working correctly. See Fan Noise below. Fan Noise Over time, a fan’s performance (operating speed) can degrade which may raise critical temperature and fan alarms.
  • Page 137 Kaleido-MX (1RU) Installation & Service Manual fail alarm. When there is a fan fail alarm for a fan in some modules, the entire fan assembly must be replaced. Fans are located on certain cards and within the multiviewer’s frame. To replace a fan: •...

  • Page 138: Replacing Kmx-3911 Card Fans

    Maintenance & Troubleshooting Replacing KMX-3911 Card Fans Replacing KMX-3911 Card Fans Note: Fans must be connected to their intended power connector shown in the tables below for XEdit to be able to correctly identify the specific fan that has failed. The location of the fans on the KMX-3901-IN card are shown below.

  • Page 139: Fan Replacement Kit

    Kaleido-MX (1RU) Installation & Service Manual The location of the fan on the KMX-3901-OUT card is shown below. Power Connectors Right Side Assembly Number Serial Number Left Side XEdit Fan Fail Alarm Uses Power Connector FPGA Fan Failure Fan Replacement Kit The fan replacement kit is available by contacting Customer Support.

  • Page 140: To Replace A Fan

    Maintenance & Troubleshooting To replace a fan • #2 screwdriver to remove and install the fan cover assembly. • Curved tweezers to disconnect the fan’s power connector from the KMX-3901 card. • Anti-static bag or anti-static work surface to reduce the possibility of electrostatic discharge damage to the card.
  • Page 141 Kaleido-MX (1RU) Installation & Service Manual 5 Flip the fan cover over, and remove the last screw holding the fan with the #1 Phillips screwdriver. 6 Remove any accumulated dust from the card with compressed air. 7 Replace the fan with the new one, and replace all screws, in the reverse order. 8 Route the fan’s power wires through the wire holders, and make the connection to the card’s fan power connector.

  • Page 142: Replacing Frame Ventilation Fans

    Maintenance & Troubleshooting Replacing Frame Ventilation Fans Put the multiviewer into operation and confirm that the critical temperature and fan alarms remain inactive. Replacing Frame Ventilation Fans The main cooling fans on the rear of Kaleido-MX (1RU) frames may be replaced in case of failure.

  • Page 143: Replacing The Air Filter

    Kaleido-MX (1RU) Installation & Service Manual Replacing the Air Filter You may remove the air filter for cleaning or replacement. To remove the air filter 1 Open the front panel of the frame (see Opening the front door, on page 131). 2 Grasp the top of the filter installed on the rear of the door, and pull it gently out of its mounting slot.

  • Page 144: Upgrading The Multiviewer

    Maintenance & Troubleshooting Upgrading the Multiviewer 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive. 4 Browse to the location where you want to save the ZIP file, and then click Save. Upgrading the Multiviewer IMPORTANT Back up your system database...

  • Page 145: Upgrading The Multiviewer Using A Usb Key

    Kaleido-MX (1RU) Installation & Service Manual Upgrading the Multiviewer Using a USB Key IMPORTANT Before upgrading the multiviewer system, review the following. The first time you upgrade the multiviewer from version 7.80 R5 (or earlier) to version 7.82 (or later), expect an additional delay, after the multiviewer has restarted at the end of the installation process.
  • Page 146 Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key IMPORTANT (continued) Upgrading from a version prior to 6.60 Version 6.60 of the Kaleido Software introduced a change in the alarm debouncing calibrations, which could result in alarms being raised earlier and more frequently, after upgrading.
  • Page 147 Kaleido-MX (1RU) Installation & Service Manual 5 When prompted to select a type of update, click Smart update (recommended). Note: If you click Total update (no prompt), then the update process, once initiated, cannot be halted. This option should only be used to recover from a failed upgrade.
  • Page 148 Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key 8 Click OK. 9 Click EXIT on the startup screen. 10 Click the Safely Remove Hardware icon in your desktop’s notification area, and then click the USB key on the menu. When a message informs you that it is safe to remove the key, do so.
  • Page 149 Kaleido-MX (1RU) Installation & Service Manual The firmware verification process may take a minute or so. 2 Once the verification process is complete, you will be advised what upgrade action, if any, needs to be performed. IMPORTANT To cancel the upgrade process, you must click to ABORT within 30 seconds.
  • Page 150 Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key 5 Click any of the Upgrade complete buttons to restart the system. Note: When the firmware upgrade (or downgrade) process involves several cards (for example, a fully populated expansion system), the dashboard may still be displaying firmware upgrade progress messages while the Upgrade complete button has already appeared.
  • Page 151 Kaleido-MX (1RU) Installation & Service Manual Verifying the Version Number You can verify the new version number by displaying the dashboard on the monitor wall. Displaying the Dashboard To display the dashboard 1 Right-click anywhere on the monitor wall. On the menu, point to Monitor wall, and then click Show dashboard to display the dashboard associated with the current head.

  • Page 152: Downgrading The Multiviewer System

    Maintenance & Troubleshooting Downgrading the Multiviewer System Downgrading the Multiviewer System IMPORTANT Before downgrading your Kaleido Software system, review the following. • Alarm debouncing may need to be recalibrated: before downgrading from version 6.60 (or later) to version 6.50 (or earlier) of the Kaleido Software, make sure to review your system’s alarm debouncing calibrations, some of which you may have to modify if you wish to maintain the same behavior.

  • Page 153: Troubleshooting

    Kaleido-MX (1RU) Installation & Service Manual Troubleshooting Troubleshooting with the card's front edge USB connector A USB mouse can be directly connected to the multiviewer card for troubleshooting purposes (as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following conditions.
  • Page 154 Maintenance & Troubleshooting Dashboard Messages...

  • Page 155: Specifications

    SMPTE ST 274 Return loss > 15 dB up to 270 MHz Alignment jitter (100 kHz) < 0.2 UI Timing jitter (10 Hz) < 1 UI Cable length 250 m (820 ft) (Belden 1694A) 150 m (492 ft) (Belden 1855A)
  • Page 156 Timing jitter (10 Hz) < 1 UI Cable length 100 m (328 ft) (Belden 1694A) 45 m (148 ft) (Belden 1855A) a. The Kaleido Software does not distinguish between 1080PsF25 and 1080i50, between 1080PsF29.97 and 1080i59.94, between 720p29.97 and 720p30, and between 1080p29.97 and 1080p30. On the monitor wall and in XAdmin’s Status and Options page, 1080PsF25 is reported as 1080i50,...

  • Page 157: Discrete Audio Inputs

    48 kHz nominal, 64 channels, synchronous with video reference signal Return loss ≥ 15 dB 100 kHz to 125 MHz Cable length 100 m (325 ft) (Belden 8281 or Belden 1694A) Connector Coaxial via DIN 1.0/2.3, 75 Ω ABT audio inputs Signal...

  • Page 158: Kaleido-Mx Outputs

    > 15 dB up to 1.5 GHz Alignment jitter (100 kHz) < 0.2 UI Timing jitter (10 Hz) < 2.5 UI Cable length 100 m (328 ft) (Belden 1694A) 45 m (148 ft) (Belden 1855A) Connectors DIN 1.0/2.3 Quantization 8 bits...
  • Page 159 > 10 dB up to 3 GHz Alignment jitter (100 kHz) < 0.3 UI Timing jitter (10 Hz) < 2 UI Cable length 100 m (328 ft) (Belden 1694A) 45 m (148 ft) (Belden 1855A) Connectors DIN 1.0/2.3 Quantization 8 bits The Kaleido-MX (1RU) supports one, or two analog audio outputs.

  • Page 160: Kaleido-Mx Control

    Specifications Kaleido-MX Control Kaleido-MX Control Reference Inputs The Kaleido-MX (1RU) models support one external reference input for system genlock. Reference Input Supported formats SMPTE ST 170 SMPTE ST 318 ITU 624-4 BT 470-6 SMPTE ST 274 SMPTE ST 296 Connector DIN 1.0/2.3 LTC Inputs The Kaleido-MX (1RU) models support one unbalanced LTC input for clock synchronization.

  • Page 161: Gpi-1501 Gpi I/O Module

    Kaleido-MX (1RU) Installation & Service Manual USB (1, or 2) Standard USB version 2.0 Peripherals supported Mouse, keyboard, memory stick Connector USB type A GPI-1501 GPI I/O module A GPI-1501 card supports 20 GPI inputs, and 8 configurable GPI inputs/outputs. GPI INPUT (up to 40) Description Contact closure to GND...

  • Page 162: Kaleido-Mx (1Ru) Frame

    Specifications Kaleido-MX (1RU) Frame Kaleido-MX (1RU) Frame Power supply Hot-swappable redundant power supply Input voltage 100-240 V Frequency 50/60 Hz Power 150 W max Dimensions 1RU × 485 mm (19 in) × 286 mm (11.25 in) Weight 3.7 kg (8.2 lb) for 16 × 2 Full spec.
  • Page 163 Kaleido-MX (1RU) Installation & Service Manual RJ45 DE-9 male DE-9 female Pinout of an RS-422 Pinout of crossover adapter (Grass Pinout of RS-422 port’s RJ45 connector Valley part no. 1792-3700-100) connector on SMPTE on the multiviewer master device Standard wiring between multiviewer and devices wired to SMPTE “master” specification (e.g. Philips Jupiter router control system, Grass Valley Presmaster PCS) Note: The two RS-422 ports on the multiviewer side have no ground pin.

  • Page 164: Contact Us

    Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1 530 478 4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com).

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