Summary of Contents for Belden Grass Valley Kaleido-X 4RU
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KALEIDO-X (4RU) UNMATCHED PICTURE QUALITY AND LAYOUT FLEXIBILITY Installation & Service Manual M809-9900-124 2017-09-15...
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Belden Inc. or its affiliated companies in the United States and other jurisdictions. Grass Valley, Kaleido-X, iControl, and Densité are trademarks or registered trademarks of Grass Valley USA, LLC. Belden Inc., Grass Valley USA, LLC, and other parties may also have trademark rights in other terms used herein.
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Kaleido-X (4RU) Installation & Service Manual Important Safety Information This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons.
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Notices The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives. The presence of this symbol in or on Grass Valley product means that it complies with safety of laser product applicable standards. Warnings A warning indicates a possible hazard to personnel, which may cause injury or death.
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Kaleido-X (4RU) Installation & Service Manual • When installing this equipment, do not attach the power cord to building surfaces. • Products that have no on/off switch, and use an external power supply must be installed in proximity to a main power outlet that is easily accessible. •...
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Notices Mesures de sécurité et avis importants La présente section fournit des consignes de sécurité importantes pour les opérateurs et le personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et assurez-vous de les respecter, en particulier celles qui sont destinées à...
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Kaleido-X (4RU) Installation & Service Manual La marque ETL Listed d’Intertek pour le marché Nord-Américain certifie que l’appareil visé a été testé par Intertek et reconnu conforme aux exigences applicables en matière de sécurité électrique en vigueur au Canada et aux États- Unis.
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Notices • Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité par le personnel technique qualifié. Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : •...
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Kaleido-X (4RU) Installation & Service Manual • Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet antistatique. Elle doit se situer entre 1 et 10 mégohms. • Si vous devez mettre une carte de côté, assurez-vous de la ranger dans un sac protecteur antistatique.
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Notices This equipment has been tested and found to comply with the requirements of the EMC directive 2014/30/EU: • EN 55022 Class A Radiated and conducted emissions • EN 61000-3-2 Limits for harmonic current emissions • EN 61000-3-3 Limitation of voltage changes, voltage fluctuations and flicker •...
Overview Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is designed to help you get your Kaleido-X multiviewer up and running. The following chapters will guide you through the installation of a Kaleido-X system in its default configuration.
Overview Software and Firmware Updates Software and Firmware Updates You can obtain the latest Kaleido Software, drivers, and sample databases from the Downloads section of the Grass Valley’s website (www.grassvalley.com/dl/multiviewers). Introduction The Kaleido-X (4RU) can display 32 3Gbps, HD, SD or analog inputs any number of times, in any size, across four displays of any resolution and orientation.
Kaleido-X (4RU) Installation & Service Manual Multi-room Intuitive layout editor software allows rapid creation of multi-room layouts layouts, which can be recalled quickly from networked remote control panels. Highly robust Highly robust design, with multiple points of redundancy, and no single point of failure for reliable 24/7 operation.
Overview Functional Block Diagrams Functional Block Diagrams The diagram below shows the Kaleido-X multiviewer system and its inputs and outputs. Examples of the various external devices that connect to the multiviewer are also shown. Kaleido-X (4RU) system block diagram...
Installation This chapter provides information about system requirements, items shipped with your Kaleido-X multiviewer and it will guide you through the installation of a Kaleido-X multiviewer. Getting Organized / Unpacking Required Tools Use a field-supplied Phillips #2 screwdriver to remove and install rear panels. Required Materials Make sure the following items have been shipped with your Kaleido-X.
Installation Optional Ancillary Equipment In addition to the above, you will need the following (not supplied): • Up to 4 displays • A dedicated 100Base-T Ethernet switch with enough ports for the Kaleido-X, client PCs, Kaleido-RCP2, and Audio Bridge Terminals •...
Kaleido-X (4RU) Installation & Service Manual GPI/Genlock Card Overview The KXA-GPI-GEN card provides status monitoring, genlock and GPI I/O interfacing for the Kaleido-X. Note: This card is optional, and is not included in the basic package. You must purchase and install this card to enable the GPI/Genlock features of the Kaleido-X.
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Installation Kaleido-X Frame Interfaces • Ventilation IMPORTANT One KXO-Dual or KXO-Dual3 card must always be present in either OUTPUT slot A or OUTPUT slot B to ensure proper operation of the multiviewer system. Slot # Slot # PSU A PSU B Slot Color Coding by Card Type The front slots and rear panel connection points are color-coded according to the type of card that can be located in the slot.
Kaleido-X (4RU) Installation & Service Manual AC power sockets with ON/OFF switches Rear connector panels Power supply cooling fan Card Interfaces The following sections describe each card’s user interface such as the meaning of LED indicators and the use of push buttons. All other adjustment, alignment and configuration of these cards is made through external controllers (for example, a PC running XEdit software), and are documented in their respective manuals.
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Installation Card Interfaces KXO-Dual Ouput Card Front-Edge Description The following diagram shows the various indicators, connectors and buttons that appear on the output cards’ front edge: Status LEDs Card DVI 1 DVI 2 LTC 1 LTC 2 LTC 3 USB connectors Buttons Bypass CPU ON/OFF (Reset)
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Kaleido-X (4RU) Installation & Service Manual Status LEDs The following LED status indicators are visible on the output cards’ front edge: LED label LED color Interpretation Card status Green Orange Warning Configuration failed Flashing red Firmware upgrade in progress CPU status Card is powered off Orange OS is booting up...
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Installation Card Interfaces GPI/Genlock Front Card Front-Edge Description The following diagram shows the indicators and button that appear at the front end of the GPI/Genlock card: Status LEDs Card Reference IN Button Reset LED Indicators The following LED status indicators are visible on the front edge of the GPI/Genlock card: LED label LED color Interpretation...
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Kaleido-X (4RU) Installation & Service Manual KXI-16 Input Card Front-Edge Layout The following diagram shows the various indicators, connectors and buttons that appear at the front end of the KXI-16 input cards: Status LEDs Card SDTI IN 1 IN 2 IN 3 IN 4 IN 5...
Installation Mechanical Installation ICAT Connector An ICAT connector is located on the front card edge at the bottom below the RESET button. This connector is reserved for factory use, and has no user functionality. Mechanical Installation Rack-Mount Installation A Kaleido-X multiviewer can be installed in a standard 19-inch rack, using the appropriate screws and washers (not included).
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Kaleido-X (4RU) Installation & Service Manual To install a dual channel HD-SDI monitoring mezzanine on a KXO-Dual or KXO-Dual3 module, refer to , on page 15 KXO-HDM Installation Instructions. See Related Documentation Every output card is connected to the other cards in the Kaleido-X frame through the frame’s internal midplane.
Installation Ventilation Ventilation The Kaleido-X frame is cooled by ventilation fans. Fans are located in key positions within the frame. Frame Cooling Fans Primary ventilation for the cards installed in the frame is handled by eight fans located in a module on the left-hand side of the frame.
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Kaleido-X (4RU) Installation & Service Manual Card Cooling Fans Some of the cards in the Kaleido-X system are equipped with on-board fans to ensure proper cooling of key components. These fans focus the air flow provided by the frame cooling fans. Card On-board fans Output (KXO) card...
Multiviewer Cabling This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram The following diagram shows a basic Kaleido-X (4RU) system configuration, with a single Kaleido-X (4RU) feeding 4 monitor wall displays. The Kaleido-RCP2 (if available) would be located on the production desk, while the Client PC could be anywhere with internet access to the network.
Multiviewer Cabling Signal Connections to the Multiviewer Signal Connections to the Multiviewer KXO-Dual Output Rear Panel Connections HD-SDI Monitoring Output Option The output cards provide support for HD-SDI monitoring output in 720p, 1080i or 1080p (available with the optional KXO-HDM mezzanine). •...
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Kaleido-X (4RU) Installation & Service Manual The following table lists the function of each connector associated with the output heads. Connector label Connector Head 1 Head 2 type Function HD/SD SDI OUT 1 HD/SD SDI OUT 2 BNC Serial digital HD output signal for monitoring purposes DVI IN 1 DVI IN 2...
Multiviewer Cabling GPI/Genlock Rear Panel Connections Control The connectors located in the middle of the rear panel are control connectors. The following table lists the purpose of each connector associated with card control. Connector label Connector type Function LTC IN 1 Time code input #1 LTC IN 2 WECO...
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Kaleido-X (4RU) Installation & Service Manual Connector label Connector type Function GPI C 1-24 DB-50 (female) GPI C input/output (bidirectional) connections REF INPUT Reference signal to genlock the multiviewer to the local plant. Supported Reference formats: • SMPTE ST 170, SMPTE ST 318 •...
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Multiviewer Cabling GPI/Genlock Rear Panel Connections GPI / Genlock Card GPI / Genlock Card 24.9kΩ Microprocessor GPI #P Input 200Ω GPI #P 1.5kΩ Buffer GPI #N Microprocessor Output GPI configured as INPUT GPI configured as OUTPUT In the following example, the goal is to trigger a relay and light up a light. CAUTION In the example below, make sure your P and N connections are in the proper polarity otherwise the GPI output will always be ON.
Kaleido-X (4RU) Installation & Service Manual P = Positive, N = Negative, GND = Ground KXI-16 Input Rear Panel Connections The connectors located on the KXI-16-R rear panel are shown in the diagram and described in the table below. Bottom of panel Top of panel Connector label Connector type...
Multiviewer Cabling Commissioning the Multiviewer Commissioning the Multiviewer To interconnect the multiviewer with its related equipment 1 Connect the multiviewer’s outputs to your displays. See Cabling Diagram, on page 33. The Kaleido-X has been configured to automatically detect the resolution of any connected display.
Kaleido-X (4RU) Installation & Service Manual Operation Separate AC connectors are provided for the two power supplies, and are located at the bottom left of the rear of the frame as seen from the rear. Connect both power supplies to an appropriate power source using the supplied power cords.
Multiviewer Cabling Changing the Mosaic Output Resolution Changing the Mosaic Output Resolution To set a display’s output resolution from the monitor wall 1 Connect a mouse to an output card’s USB connector. See Troubleshooting with the card's front edge USB connector, on page 128.
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Kaleido-X (4RU) Installation & Service Manual To enable EDID auto-detect for a display 1 Right-click the monitor wall background, and then click Display Resolution on the menu. 2 Select the Use detected monitor resolution check box. 3 Click OK.
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Multiviewer Cabling Enabling EDID Auto-Detection from the Monitor Wall...
IP Network Setup This chapter explains how to implement IP network connectivity with the multiviewer. Networking Essentials The following network prerequisites must be met: • Any multiviewer you wish to configure or access by using XEdit or XAdmin must be connected to an Ethernet switch.
IP Network Setup Changing the IP Address of a Kaleido-X from the Monitor Wall The Kaleido-X is shipped with the following default settings: Frame IP address 10.0.3.70 Network mask 255.255.0.0 Gateway 10.0.0.1 Output A 10.0.3.69 Output B 10.0.3.68 Note: If the IP address of the Kaleido-X has been changed (i.e. it no longer corresponds to the as-shipped configuration), it is still possible to determine the IP address.
Kaleido-X (4RU) Installation & Service Manual Network Considerations This multiviewer generates a low to moderate amount of client-to-server data traffic, and therefore has a minimal bandwidth impact on a network. TCP/UDP Port Usage The various Kaleido-X communication protocols require access to specific ports. In networks where a firewall is present between device A and device B, the ports used to communicate from device A to device B must be open on the incoming (external) side of the firewall.
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IP Network Setup TCP/UDP Port Usage From multiviewer to multiviewer The following ports, used for inter-frame communications, are open by default on all Kaleido Multiviewer systems: Port Used for Transport Notes Secure Shell Login is required to login to a multiviewer for maintenance.
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Kaleido-X (4RU) Installation & Service Manual Port Used for Transport Notes 5120 RCP2 Used to listen for Kaleido Software discovery packets 10000 For RCP2 protocol 10001 For RCP2 protocol 5120 On multicast 230.8.8.9 for RCP2 protocol 5121 For RCP2 protocol HTTP Used by the RCP-200 to obtain information from the multiviewer’s system database...
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IP Network Setup TCP/UDP Port Usage Driver Port Transport Notes 4000 GVG 7000 Native 12345 NVEP NV9000 (NP0017) 9193 VikinX Modular 4381 Quintech 9100 Sony HKSPC 12345 GVGNP Emulator Utah RCP-3 5001 SC-4 Ethernet SAM (Snell/Pro-Bel) SW-P-02 2000 SAM (Snell/Pro-Bel) SW-P-08 14000 Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port...
Kaleido-X (4RU) Installation & Service Manual Network Considerations for a Multiviewer Cluster IMPORTANT Before changing the system name or IP address of a multiviewer associated with a cluster, review the following. • If you change the system name or IP address of a cluster member while another cluster member is offline or otherwise unavailable, the cluster’s integrity will be broken.
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IP Network Setup Network Considerations for a Multiviewer Cluster...
System Configuration This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access the XAdmin Web client, and the other Kaleido Software client applications.
System Configuration Installing XEdit from your Multiviewer’s Home Page used to control your multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router, or to control other logical routers configured within your multiviewer system. See Installing Router Control on page 59.
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Kaleido-X (4RU) Installation & Service Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, XEdit will appear on your desktop, in the Apps view with all the other applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
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System Configuration Installing XEdit from your Multiviewer’s Home Page Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC or laptop, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
Kaleido-X (4RU) Installation & Service Manual Note: Once it has been installed from the multiviewer, XEdit remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, or Start screen (see page 55), or from the Start menu.
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System Configuration Uninstalling XEdit Uninstalling XEdit (Dynamic Version 7.20 or Later) To uninstall XEdit (dynamic version 7.20 or later) 1 Close all XEdit windows you may have open. 2 Locate the Uninstall XEdit shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley (or Miranda Technologies ) folder, and then expand the Kaleido folder.
Kaleido-X (4RU) Installation & Service Manual Installing Router Control To install Router Control from your multiviewer’s home page 1 From a workstation on the same subnet as the multiviewer, open a Web browser window and type the multiviewer’s IP address in the address bar. The multiviewer’s home page appears.
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System Configuration Installing Router Control Once the installation has completed, the Router Control main application window appears. The application automatically connects to your multiviewer. The main window lists all logical routers configured within your multiviewer system, in addition to the KX Router logical router. 4 In Router Control, click the router you want to control, and then click Open.
Kaleido-X (4RU) Installation & Service Manual Notes • Once it has been installed from the multiviewer, Router Control remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see page 59), or from the Start menu.
System Configuration Installing Signal Path Viewer 4 Click Uninstall. This removes Router Control, including all shortcuts, and other elements that were installed with it, from your system. Installing Signal Path Viewer To install Signal Path Viewer from your multiviewer’s home page 1 From a workstation on the same subnet as the multiviewer, open a Web browser window and type the multiviewer’s IP address in the address bar.
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Kaleido-X (4RU) Installation & Service Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, Signal Path Viewer will appear on your desktop, in the Apps view with all the other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
System Configuration Uninstalling Signal Path Viewer Notes • Once it has been installed from the multiviewer, Signal Path Viewer remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see page 63), or from the Start menu.
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Kaleido-X (4RU) Installation & Service Manual 4 Click Uninstall. This removes Signal Path Viewer, including all shortcuts, and other elements that were installed with it, from your system.
System Configuration Opening XAdmin Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.
Kaleido-X (4RU) Installation & Service Manual Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 67), • from XEdit (see Opening XAdmin from XEdit on page 68), The first time you access XAdmin for a multiviewer (and every time the multiviewer’s IP address has changed), you may see a security warning or a certificate error message.
System Configuration Opening XAdmin from XEdit Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK. Your default Web browser opens.
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Kaleido-X (4RU) Installation & Service Manual To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page. The message expands. 2 Click Add Exception. 3 In Add Security Exception, click Confirm Security Exception.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
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Kaleido-X (4RU) Installation & Service Manual Internet Explorer’s security warning Chrome’s security warning...
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System Configuration Registering your Multiviewer's Security Credentials with your Browser Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
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Kaleido-X (4RU) Installation & Service Manual 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
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Kaleido-X (4RU) Installation & Service Manual 9 Click Finish. A security warning appears.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window. 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again.
Kaleido-X (4RU) Installation & Service Manual Special note for Chrome Web browser users (continued) Enabling the Compatibility View in Internet Explorer When you try to access XAdmin, from your multiviewer’s home page, in Internet Explorer 8, 9, or 10, you may see a blank page instead of XAdmin’s Status and Options page.
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System Configuration Enabling the Compatibility View in Internet Explorer The Compatibility View mode will remain enabled for this multiviewer as long as its IP address does not change.
Kaleido-X (4RU) Installation & Service Manual XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 66.
System Configuration Changing the XAdmin Password 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page. 8 Type the password, and then click Log in. The XAdmin Status and Options page appears.
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Kaleido-X (4RU) Installation & Service Manual 3 Type the new password you want to enforce in both the New password and the Confirm boxes. The password must contain between 6 and 20 alphanumeric characters or symbols. 4 Click Save. A confirmation message appears. 5 Click OK to close the message window.
System Configuration Disabling XAdmin Access Control Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 66. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.
Kaleido-X (4RU) Installation & Service Manual Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are ready to close you session. A confirmation message appears.
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System Configuration Viewing a Multiviewer’s Status Information Status and Options page for a Kaleido-X (4RU) • In the case of a Kaleido-X (7RU) or Kaleido-X (14RU), cards are presented in the order they appear, from left to right when looking at the front of the chassis. •...
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Kaleido-X (4RU) Installation & Service Manual Note: The Kaleido Software does not distinguish neither between 1080PsF25 and 1080i50, nor between 1080PsF29.97 and 1080i59.94. Both 1080PsF25 and 1080i50 are reported as 1080i50, and both 1080PsF29.97 and 1080i59.94 are reported as 1080i59.94, on the monitor wall and in XAdmin’s Status and Options page.
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System Configuration Viewing a Multiviewer’s Status Information Temperature Fan statuses PSU statuses System status and option information Notes • The KXA-GPI-GEN card, with support for GPI, is standard on the Kaleido-X (7RU), and optional for the Kaleido-X (4RU). • In the case of a Kaleido-X (4RU), PSU statuses are not available, and the fan statuses are listed with the master output card’s information.
Kaleido-X (4RU) Installation & Service Manual Viewing Version Information To view your multiviewer’s system and Kaleido Software version information 1 Open XAdmin. See Opening XAdmin on page 66. The XAdmin Status and Options page appears. • The Kaleido Software version appears on the Web browser’s title bar or tab label. •...
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System Configuration Viewing Version Information 3 Optionally, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
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Kaleido-X (4RU) Installation & Service Manual Note: As required by the IEEE-802.3 standard, section 28D.5, 1000 Mbps full-duplex communication is only supported via auto-negotiation. 8 Click Save. The new settings are saved locally. 9 Click OK. The Apply settings button becomes available. 10 Click Apply settings.
System Configuration Configuring the RCP-200 Configuring the RCP-200 The RCP-200 is shipped with an IP address of 10.0.3.200. On installation, you should consult your system administrator and replace this address with an appropriate address for your local network configuration (see Configuring the RCP-200’s IP settings on page 90).
Kaleido-X (4RU) Installation & Service Manual To specify a lookup server for the RCP-200 1 Press the CONFIG button, located between the two screens on the front of the RCP-200. 2 Touch the COMM category on the right-hand screen. 3 Touch the DISCOVERY tab on the right-hand screen. 4 Use the four control knobs in the ADD TO LIST area to dial in the IP address of the multiviewer you want to operate.
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System Configuration Logging on to the RCP-200 • Does your system configuration include actions that were configured only on one or some specific members of the cluster? • Do you need to control a timer from the monitor wall in a cascade room? If any of the above elements is available only from one or some specific members, then make sure you select the room name prefixed with the appropriate multiviewer name.
Kaleido-X (4RU) Installation & Service Manual Notes • The RCP-200 will remember your user credentials until you log out explicitly (by touching LOG OUT at the upper-right corner of the control panel). • The pointer may flicker when two RCP users access displays fed by the same multiviewer output.
System Configuration Configuring the Kaleido-RCP2 Configuring the Kaleido-RCP2 Note: The Kaleido-RCP2 unit is optional and is not included in the standard Kaleido-X package. The Kaleido-RCP2 is a multi-function remote control panel designed for use with Kaleido multiviewers. Ethernet connectivity allows multiple RCP users to access multiple Kaleido Multiviewer systems, allowing convenient access to the real-time operating features.
Kaleido-X (4RU) Installation & Service Manual 3 Press the ENTER key to display the ETHERNET OPTIONS menu. 4 Select the IP ADDRESS menu using the 2 key (to move up in the list) or the 8 key (to move down the list), and then press ENTER. 5 Using the numeric keypad, type the chosen IP address, and then press ENTER.
System Configuration Logging on to the Kaleido-RCP2 The Enable IP x parameter instructs the Kaleido-RCP2 to query the selected IP address for a list of rooms. 5 Select Host IP ADDR, and then press ENTER. 6 Using the numeric keypad, type the IP address of a Kaleido Multiviewer on a remote subnet, and then press ENTER.
Kaleido-X (4RU) Installation & Service Manual Configuring an Audio Bridge Terminal The optional Audio Bridge Terminal (ABT) is an external audio multiplexer/serializer for Kaleido multiviewers. The Kaleido-X supports audio channel inputs from the ABT-64 or ABT- 128 series of Audio Bridge Terminal panels through up to two SDTI inputs. The ABT-64 supports 64 channels and the ABT-128 supports 128 channels.
System Configuration Configuring a Client PC to Configure an ABT’s Network Settings 4 Press the RESET button (located on the right-hand side of the ABT rear panel beside the ETHERNET/POWER RJ-45 connector) for at least 1 second. The Audio Bridge Terminal will reboot with the following static network configuration: Property Setting DHCP...
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Kaleido-X (4RU) Installation & Service Manual 3 In Network Connections, right-click the network adapter you wish to configure (e.g., Local Area Connection, or Ethernet), and then click Properties. If the system prompts you for an administrator password or confirmation, type the password or provide confirmation.
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System Configuration Configuring a Client PC to Configure an ABT’s Network Settings For example, if the ABT’s IP address is 10.0.3.190, then the IP address of your client PC could be 10.0.3.1. If you are unsure, contact your network administrator. 7 Type a subnet mask in the same range as that of the ABT such as 255.255.0.0.
Kaleido-X (4RU) Installation & Service Manual Available Hardware and Software Options You can purchase various Kaleido Software and hardware options to expand your multiviewer’s capabilities that are not part of the basic offer. Kaleido Software options are enabled by entering a software key that has been sent to you once you have purchased the option.
System Configuration Enabling Options Enabling Options To enable options on a multiviewer 1 Obtain a license key from Grass Valley. 2 Open XAdmin. The XAdmin Status and Options page appears. 3 Click the arrow button at the end of the heading row that corresponds to the module for which you want to enable an option.
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Kaleido-X (4RU) Installation & Service Manual 6 Enter the key for the specific option in the box, and then click OK. Once the option is enabled, the key is displayed, and a Disable button replaces the Enable button.
Maintenance & Troubleshooting This chapter shows how to configure the multiviewer. System Verification Verifying the Kaleido-X Multiviewer Status To verify the status of your Kaleido-X multiviewer 1 Configure your client PC with an IP address in the same range as the IP address of the multiviewer, if needed (see Configuring a Client PC to Configure an ABT’s Network Settings, on page 98).
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Maintenance & Troubleshooting Verifying the Kaleido-X Multiviewer Status The XAdmin Status and Options page appears, displaying a list of all cards and their statuses. The card heading shows the card type, serial number, firmware and safemode versions, and a summary view of the input signals for each input card.
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Kaleido-X (4RU) Installation & Service Manual 7 Move the pointer to an input signal status icon to view the associated signal format. Status indicator Card type Serial number Version information Input signal status Input signal format Status indicator Card type Serial number Version information Input signal status Input signal format...
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Maintenance & Troubleshooting Verifying the Kaleido-X Multiviewer Status Note: Available Hardware and Software Options, on page 101, for more information on the available options. In the case of a Kaleido-X (4RU), fan status information for the frame is listed with the master output card’s information.
Kaleido-X (4RU) Installation & Service Manual 10 Expand the GPI/genlock module (KXA-GPI-GEN) and check Make sure there are no errors or alerts related to temperature, fan operation, or card fault conditions. Temperature Door status Fan statuses PSU statuses Verifying the Kaleido-RCP2 To verify that the Kaleido-RCP2 is functioning normally •...
Maintenance & Troubleshooting Loading a Layout Loading a Layout If your system was configured prior to shipment, a layout already appears on all displays. Otherwise, a gray screen will appear with the following message in the middle: No layout has been assigned to this room. Please load a layout. To load a layout on the monitor wall •...
Kaleido-X (4RU) Installation & Service Manual ACTIVITY Indicator on Rear Panel Power-Supply LEDs on Front Panel Color Status Color Status Orange Activity Orange Warning Hardware fault Flashing orange Warning, rebooting Flashing red Upgrading firmware Hardware fault Flashing red Upgrading firmware For more information, refer to the Audio Bridge Terminal Guide to Installation and Operation.
Maintenance & Troubleshooting Maintenance Maintenance Card Installation and Replacement This section describes the installation of rear connector panels and cards in the Kaleido-X frame. Installing a Rear Connector Panel To install a rear connector panel 1 Remove the blank rear panel or the rear panel from the previously-installed card, using a screwdriver to loosen the two captive screws.
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Kaleido-X (4RU) Installation & Service Manual The Kaleido-X is powered by dual redundant power supplies. These are installed in the lower right-hand corner of the frame. The supplies are installed and removed from the front of the frame and are hot-swappable, so that a defective supply may be replaced without removing the Kaleido-X from service.
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Maintenance & Troubleshooting Replacing Power Supply Modules 3 Push firmly but gently on the power supply faceplate until the power supply's connectors have mated with the frame's sockets, and the power supply will go in no further. 4 Use the captive screw in the rotating handle to secure the power supply in position.
Kaleido-X (4RU) Installation & Service Manual Replacing Frame Ventilation Fans The primary cooling fans for the Kaleido-X frame are located in a module on the left-hand side of the frame. Eight fans are mounted in a removable assembly. IMPORTANT The Kaleido-X requires a constant flow of cooling air during operation. DO NOT OPERATE THE UNIT IF THE FAN ASSEMBLY IS DISABLED OR REMOVED.
Maintenance & Troubleshooting Cleaning the Air Filter Once the defective fan has been replaced, reinstall the fan assembly 1 Position the assembly in the opening with the handle on the lower left, as shown below. 2 Slide the assembly into the opening and push on the handle to seat the connectors. Note: In some cases there may be incidental contact between the screws holding the fans in place on the fan module and the edge of the card slot...
Kaleido-X (4RU) Installation & Service Manual Generating a System Snapshot A system snapshot creates a compressed file that contains information that can be used by Technical Support for troubleshooting purposes. To generate a system snapshot 1 Open XAdmin. See Opening XAdmin on page 66.
Maintenance & Troubleshooting Upgrading the Multiviewer Upgrading the Multiviewer IMPORTANT Back up your system database Before upgrading the multiviewer system, make sure you have a backup of the current system database. Refer to Creating a Backup in the Kaleido Related Documentation Software User’s Manual, for details.
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Kaleido-X (4RU) Installation & Service Manual IMPORTANT (continued) Kaleido-X may require new CompactFlash storage cards As of version 8 of the Kaleido Software, every KXO-Dual3 output card in a Kaleido-X multiviewer must have a 4 GB CompactFlash storage card on board.
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Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key IMPORTANT (continued) Internal router control In the case of a multiviewer system whose internal router is controlled from an external router control device or application, and was configured before version 5.20 of the Kaleido Software, after upgrading your system to version 5.20 or later, you may need to: •...
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Kaleido-X (4RU) Installation & Service Manual 3 Locate and open the Kaleido Software Upgrade Manager application (XUpdate). 4 On the startup screen, click the appropriate update option for your multiviewer model: Kaleido-X 5 When prompted to select a type of update, click Smart update (recommended). Note: If you click Total update (no prompt), then the update process, once initiated, cannot be halted.
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Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key 7 When prompted to select an update file, locate and open the following Kaleido Software operating system file: kxos-8.70_build_xxxx.os file will be copied to the USB key. This may take a few minutes. When the copying process has finished, a message appears.
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Kaleido-X (4RU) Installation & Service Manual To upgrade the Kaleido system software and firmware 1 Insert the USB key into any USB port on the multiviewer. After a while, a message appears at the bottom left corner of the monitor wall, reporting that the Upgrade Manager is verifying software, firmware, and safe mode versions.
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Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key 4 Once the Kaleido Software upgrade is complete, the firmware upgrade begins. Note: Should the upgrade dashboard report that some cards’ software upgrade could not be completed, then proceed with Troubleshooting an Incomplete Upgrade, on page 124.
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Kaleido-X (4RU) Installation & Service Manual To bring a partially failed upgrade to completion • If your system includes only one output card, and it failed to be upgraded, remove the USB key, and then repeat the upgrade procedure (see Upgrading the Multiviewer Using a USB Key, on page 118).
Maintenance & Troubleshooting Downgrading the Multiviewer System After a brief delay, the dashboard appears at the bottom-right corner of the monitor, and the command Hide dashboard replaces Show dashboard on the menu. Dashboard on the monitor wall Displaying the System’s Version Number for a Kaleido-Modular Multiviewer To display the system’s version number on the Densité...
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Kaleido-X (4RU) Installation & Service Manual • Grass Valley does not recommend downgrading a Kaleido Software system to a version earlier than 2.10. To downgrade your multiviewer to an earlier version of Kaleido Software • Follow the upgrade instructions in the Release Notes that were published for the Kaleido Software version you want to downgrade to.
Maintenance & Troubleshooting Troubleshooting Troubleshooting Troubleshooting with the card's front edge USB connector A USB mouse can be directly connected to the multiviewer card for troubleshooting purposes (as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following conditions.
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Kaleido-X (4RU) Installation & Service Manual Status dashboard messages (continued) Message Description Board temperature high This warning means that a card is warmer than normal and that you should verify cooling and ventilation (e.g., check for anything obstructing the ventilation openings). Board temperature critical This alarm means that a card is overheating, which might result in decreased system performance (e.g., green dots, flickering, card not...
Maintenance & Troubleshooting Troubleshooting Common Issues Troubleshooting Common Issues Troubleshooting consists of using fault-isolation techniques to narrow down the probable cause to a specific multiviewer component. Schedule these maintenance operations during off hours when the system is not in use if possible as troubleshooting can cause outage. Use the following troubleshooting table to diagnose common issues and take corrective actions to restore operation.
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Kaleido-X (4RU) Installation & Service Manual Symptom Probable cause Test Corrective action After restarting The Ethernet cable If the cable is connected In order to work properly, an output the whole system connected to the rear to the card rear module, card must be connected to a or after inserting module of the card is not...
Maintenance & Troubleshooting Output Card Memory Module Upgrade Procedure Output Card Memory Module Upgrade Procedure When an output card that has 1 GB RAM is used with Kaleido Software version 5.00 or higher, subject to the following limitation: an alarm that is not published (that is, most alarms) it is is only visible in iControl’s GSM alarm browser if the alarm is already monitored on the monitor wall, or by a background action, or otherwise (e.g., in iControl or XEdit).
Kaleido-X (4RU) Installation & Service Manual snapshot of your system. See Verifying the Amount of RAM Installed on Kaleido-X Output Cards below. Verifying the Amount of RAM Installed on Kaleido-X Output Cards To verify whether a KXO-Dual output card has 1 GB or 2 GB of RAM 1 Open XAdmin’s Technical Support page, to download a system snapshot (see “Generating a System Snapshot”...
Maintenance & Troubleshooting Replacing / Upgrading the Memory Module on KXO-Dual Output Cards -OR- 5 15:07:59 localhost kernel: Memory: 1004248k/1015616k available (1354k kernel code, 10876k reserved, 468k data, 108k init, 98112k highmem) 7 There may be more than one occurrence. Notice the date and time indicated at the beginning of the line, and keep searching until you have found the such most recent...
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Kaleido-X (4RU) Installation & Service Manual 2 Locate the memory module near the front edge of the card in the corner that is enclosed by two fans: Memory module Wire clamp 3 If there is a plastic clamp holding fan wires glued on top of the memory module, carefully release the wires from the clamp.
Maintenance & Troubleshooting Disposal and Recycling Information Disposal and Recycling Information Your Grass Valley equipment comes with at least one lithium button battery (Li-MnO located on the main printed circuit board. The batteries are used for backup and should not need to be replaced during the lifetime of the equipment.
Kaleido-IP/Kaleido-X Cascade Step-by- Step Configuration This chapter explains how to connect two multiviewers — a Kaleido-IP and a Kaleido-X in cascade mode, and how to configure and operate them as a single system. Both multiviewers must use the same Kaleido Software version of 6.40 or higher. Introduction Depending on your purposes, you may wish to monitor both baseband and IP sources at once, on the same monitor wall display.
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Kaleido-IP/Kaleido-X Cascade Step-by-Step Configuration Physical Installation To interconnect a Kaleido-IP and a Kaleido-X into a cascade 1 Connect one of the Kaleido-IP’s DisplayPort outputs to a DVI input on the Kaleido-X output card that will be connected to the monitor wall. 2 In the case of a cascade room with two output heads, connect the second DisplayPort output on the Kaleido-IP to the second DVI input on the Kaleido-X.
Kaleido-X Hardware Description & Installation Manual Cascade Configuration in XEdit Adding Multiviewers to a Cascade The Kaleido Software’s support for cascade systems is based on the cluster feature. Therefore, like a cluster, a cascade system must meet the following requirements: •...
Kaleido-IP/Kaleido-X Cascade Step-by-Step Configuration Configuring Cascade Rooms 3 If your PC and the multiviewer you wish to add are on the same subnet, then you can select the multiviewer’s IP address from the list. Otherwise type the appropriate IP address in the box. 4 Click OK.
Kaleido-X Hardware Description & Installation Manual 2 Click a first head. In the Properties pane, its name appears in the Output head box. 3 Select the appropriate Kaleido-IP head from the Layer 2 head (for cascade configuration) list. Since the Kaleido-IP/Kaleido-X cascade does not support a third layer, leave Layer 3 head (for cascade configuration) unassigned.
Kaleido-IP/Kaleido-X Cascade Step-by-Step Configuration Repairing a Cascade Configuration Repairing a Cascade Configuration While connected in XEdit to a multiviewer that is part of a cascade, if you change the system name or IP address of this multiviewer while another cascade member is offline or otherwise unavailable, the underlying cluster’s integrity will be broken.
Kaleido-X Hardware Description & Installation Manual Cascade Upgrade Update the multiviewers that are part of a Kaleido-IP/Kaleido-X cascade in sequence, starting with the multiviewer farthest from the monitor wall (i.e. the Kaleido-IP), and finishing with the one connected to the monitor wall displays (i.e. the Kaleido-X). When you restart one multiviewer at the end of its update process, you can start updating the other without waiting for the restart to be completed.
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Kaleido-IP/Kaleido-X Cascade Step-by-Step Configuration Cascade Upgrade Internet Explorer users: • If the page remains blank, then see Enabling the Compatibility View in Internet Explorer on page 77. • If you see a certificate error message instead of the Status and Options page, then see Registering your Multiviewer's Security Credentials with your Browser...
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Kaleido-X Hardware Description & Installation Manual While the upgrade is taking place you can monitor its progress if you wish, or wait until the system prompts you to restart the Kaleido-IP unit. 8 Once the upgrade has completed, if you wish to keep a copy of the log messages, scroll down to the bottom of the page, right-click Download the Upgrade log, and save the log to your hard drive as a text file.ƒ...
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Kaleido-IP/Kaleido-X Cascade Step-by-Step Configuration Cascade Upgrade 10 Click Yes to proceed. Your multiviewer will shut down, and then start again. This may take a while. Once the multiviewer has restarted, the system notifies you. 11 Click OK. The XAdmin Status and Options page appears. 12 Verify that the expected version number appears in the page title (check the tab label, or the browser’s title bar).
Kaleido-X Hardware Description & Installation Manual When the entire upgrade process has successfully completed, a red button appears at the bottom of the upgrade dashboard, prompting you to restart the multiviewer. 15 Click the Upgrade complete button to restart the system. The multiviewer now restarts.
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Kaleido-IP/Kaleido-X Cascade Step-by-Step Configuration Limitations • RCP operation: In the case of a cascade system, monitor wall functions performed via the associated buttons on a Kaleido-RCP2 or RCP-200 (ASPECT RATIO, UNDERSCAN, FULL SCREEN, etc.) only work in parts of the layout associated with the multiviewer that is directly connected to the displays.
SD-SDI Inputs (KXI-16HSV3, KXI-16HSV, KXI-16HS3, KXI-16HS, KXI-16SV) Signal 4:2:2 SMPTE ST 259-C (270 Mbps) Formats 525 and 625 Audio SMPTE ST 274:1994 Return loss > 15 dB up to 270 MHz Jitter < 0.2 UI Cable length 250 m (820 ft) (Belden 1694A)
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Return loss > 12 dB up to 1.485 GHz Jitter < 0.2 UI Cable length 100 m (328 ft) (Belden 1694A) 3G-SDI Inputs (KXI-16HSV3, KXI-16HS3) Signal 4:2:2 SMPTE ST 424:2006 (2.97, 2.97/1.001 Gbps) Formats SMPTE ST 425:2008 level A and level B (single stream) 1080p50 1080p59.94...
These cards support one SDTI audio input. SDTI Audio Inputs Signal SMPTE ST 305:2005 (up to 128 channels/64 AES) Cable length 250 m (820 ft) (Belden 1694A) Connector KXA-GPI-GEN Card This card supports a reference input for system genlock. Reference Inputs...
Specifications Kaleido-X Outputs These cards support two LTC balanced inputs for clock synchronization: LTC Balanced Inputs Signal SMPTE ST 309:1999, SMPTE ST 12:1995 (EBU-3259-E) Level 500 mVp-p to 10 Vp-p Impedance >10 kΩ Connector WECO ( www.weco.ca ) Plug-in Screw Connector System for Printed Circuit Boards Type 930-HFL (-DS), 930 / 931-HSL Kaleido-X Outputs...
Specifications Kaleido-X Control Kaleido-X Control KXA-GPI-GEN This card supports a bidirectional GPI interface (72 GPI, software-configured). There are three DB-50 female connectors: GPI A, GPI B, and GPI C. GPI bidirectional (up to 72) Description Contact closure to GND Signal Open collector 5 to 12 VDC Input mode Pull-up voltage...
Kaleido-X (4RU) Installation & Service Manual Frequency 47-63 Hz Max current Max Power out 1200 W @ 230 Vac Dimensions H: 175 mm (7 in) (4 RU) W: 448 mm (17.64 in) + mounting flange for standard 19 in rack D: 527 mm (20.75 in) Full spec.
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Specifications RS-422 Connection Diagram RJ45 DE-9 male DE-9 female Pinout of an RS-422 Pinout of straight adapter (Grass Pinout of RS-422 port’s RJ45 connector Valley part no. 1737-3000-102) connector on SMPTE on the multiviewer slave device Standard wiring between multiviewer and devices wired to SMPTE “slave” specification (e.g. most routers, Ross Synergy switchers, Nevion ETH-CON) RJ45 DE-9 male DE-9 female...
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Kaleido-X (4RU) Installation & Service Manual...
Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1 530 478 4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com).
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