Belden GRASS VALLEY KALEIDO Series Installation & Service Manual
  1. Manuals
  2. Brands
  3. Belden Manuals
  4. Monitor
  5. GRASS VALLEY KALEIDO Series
  6. Installation & service manual
Belden GRASS VALLEY KALEIDO Series Installation & Service Manual

Belden GRASS VALLEY KALEIDO Series Installation & Service Manual

High quality ip video multiviewers
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
KALEIDO-IP X320
KALEIDO-IP X120
HIGH QUALITY IP VIDEO MULTIVIEWERS
Installation & Service Manual
M926-8902-108
2020-05-03

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the GRASS VALLEY KALEIDO Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Belden GRASS VALLEY KALEIDO Series

Summary of Contents for Belden GRASS VALLEY KALEIDO Series

  • Page 1 KALEIDO-IP X320 KALEIDO-IP X120 HIGH QUALITY IP VIDEO MULTIVIEWERS Installation & Service Manual M926-8902-108 2020-05-03...
  • Page 2 Copyright & Trademark Notice Copyright © 2011–2020, Grass Valley Canada. All rights reserved. Belden, Belden Sending All The Right Signals, and the Belden logo are trademarks or registered trademarks of Belden Inc. or its affiliated companies in the United States and other jurisdictions.
  • Page 3 Kaleido-IP X320/X120 Installation & Service Manual Important Safety Information This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons.
  • Page 4 Notices The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives. The presence of this symbol in or on Grass Valley product means that it complies with safety of laser product applicable standards. Warnings A warning indicates a possible hazard to personnel, which may cause injury or death.
  • Page 5 Kaleido-IP X320/X120 Installation & Service Manual • When installing this equipment, do not attach the power cord to building surfaces. • Products that have no on/off switch, and use an external power supply must be installed in proximity to a main power outlet that is easily accessible. •...
  • Page 6 Notices Mesures de sécurité et avis importants La présente section fournit des consignes de sécurité importantes pour les opérateurs et le personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et assurez-vous de les respecter, en particulier celles qui sont destinées à...
  • Page 7 Kaleido-IP X320/X120 Installation & Service Manual La marque ETL Listed d’Intertek pour le marché Nord-Américain certifie que l’appareil visé a été testé par Intertek et reconnu conforme aux exigences applicables en matière de sécurité électrique en vigueur au Canada et aux États- Unis.
  • Page 8 Notices • Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité par le personnel technique qualifié. Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : •...
  • Page 9 Kaleido-IP X320/X120 Installation & Service Manual • Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet antistatique. Elle doit se situer entre 1 et 10 mégohms. • Si vous devez mettre une carte de côté, assurez-vous de la ranger dans un sac protecteur antistatique.
  • Page 10 Notices • EN 55024 Class A Immunity • EN 61000-3-2 Limits for harmonic current emissions • EN 61000-3-3 Limitation of voltage fluctuations and flicker This equipment has also been tested and found to comply with the requirements of the EMC directive 2006/95/EC — Low Voltage: •...

  • Page 11: Table Of Contents

    Table of Contents 1 Overview ............15 Introduction.
  • Page 12 Table of Contents Installing Kaleido Software Client Applications ........... . . 45 Installing XEdit from your Multiviewer’s Home Page .
  • Page 13 Kaleido-IP X320/X120 Installation & Service Manual Troubleshooting with the Kaleido-IP frame’s USB ports ........114 Troubleshooting Common Issues .
  • Page 14 Table of Contents...

  • Page 15: Overview

    O verview Introduction Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is designed to help you get your Kaleido-IP multiviewer up and running. The following chapters will guide you through the installation of a Kaleido-IP system in its default configuration.

  • Page 16: About The Multiviewer

    Overview About the Multiviewer About the Multiviewer The Kaleido-IP can monitor and display UHD, HD, and SD television programs distributed over IP, across two UHDTV displays or through one or two streaming outputs. It supports numerous compressed and uncompressed video and audio formats. See Decoding Capacity, on page 120 for more information about the supported number of video programs.

  • Page 17: Overview Of The Kaleido-Ip System

    Kaleido-IP X320/X120 Installation & Service Manual Overview of the Kaleido-IP System...
  • Page 18 Overview Overview of the Kaleido-IP System...

  • Page 19: Installation

    I nstallation Introduction This chapter provides information about system requirements, items shipped with your Kaleido-IP unit and it will guide you through the installation of a Kaleido-IP X320, or Kaleido-IP X120 multiviewer. Getting Organized / Unpacking Required Materials Your Kaleido-IP system package includes the following: •...

  • Page 20: Frame Physical Interface

    Installation Frame Physical Interface • Up to five more dedicated 1000Base-T (or 100Base-T) Ethernet switches for your Kaleido-IP X320 units equipped with six network adapters to connect to high- bitrate data streams • Client PC (see System Requirements for a Client PC, on page 45) •...

  • Page 21: Mechanical Installation

    Kaleido-IP X320/X120 Installation & Service Manual Mechanical Installation Setting up the Kaleido-IP Hardware To set up the Kaleido-IP hardware • Refer to the Supermicro SuperServer User’s Manual (see , on Related Documentation page 15) shipped with your Kaleido-IP unit, mount the unit in a standard 19-inch rack. Make sure that the unit has adequate ventilation.
  • Page 22 Installation Setting up the Kaleido-IP Hardware...

  • Page 23: Multiviewer Cabling

    Multiviewer Cabling Introduction This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Media Network Media Network Media Network Media Network DP 3 & 4 Head1 Head2 (Do Not Use) LAN3 LAN4 LAN5 LAN6  Power Supply Module  Power Supply Module LAN1 LAN2 USB  IPMI Serial Port A Video LAN6 LAN5 Ports Media Network NMOS Registry Management ...
  • Page 24 Multiviewer Cabling Kaleido-IP Multiviewer Ethernet Port Usage must have IP connectivity to the LAN1 port. The management port LAN1 port can be used for media streams also. • The media ports LAN2 and higher are to be used for media streams only. •...

  • Page 25: Commissioning The Multiviewer

    Kaleido-IP X320/X120 Installation & Service Manual Commissioning the Multiviewer Connect the multiviewer as follows. 1 With the Kaleido-IP frame installed in its designated rack position, power up the frame. The multiviewer starts up. The startup sequence takes approximately four minutes. 2 Connect your Kaleido-IP multiviewer’s Ethernet ports to two or more Ethernet switches (one Management Network and one or more Media Networks) according to Kaleido-IP...

  • Page 26: Changing The Output Resolution

    Multiviewer Cabling Changing the Output Resolution Notes (continued) • If your displays are not collocated with your Kaleido-IP unit, use long-range active cables when more than a short cable length is required. Contact Technical Support to purchase long-range active cables that have been tested to work with this multiviewer.
  • Page 27 Kaleido-IP X320/X120 Installation & Service Manual The Display Resolution window appears. 3 Clear the Use detected monitor resolution check box. Note: The value indicated for Detected monitor resolution in the Display Resolution window is always “unknown” since the Kaleido-IP does not support automatic resolution detection.
  • Page 28 Multiviewer Cabling Changing the Output Resolution...

  • Page 29: Ip Network Setup

    IP Network Setup Introduction This chapter shows how to implement IP network connectivity with the multiviewer. Networking Essentials The following network prerequisites must be met: • The type of network traffic to be found on the Kaleido-IP multiviewer’s Ethernet ports must be segregated according to Kaleido-IP Multiviewer Ethernet Port Usage, on...
  • Page 30 IP Network Setup Networking Essentials A client PC must have IP connectivity with the Management Network, to communicate with the multiviewer (see System Requirements for a Client PC, on page 45) so it can be configured with XEdit and XAdmin. You must also configure any Kaleido-RCP2 units you may have ordered (see Using a Kaleido-RCP2 with Default Settings, on page 73).

  • Page 31: Unicast And Multicast Sources And Destinations

    Kaleido-IP X320/X120 Installation & Service Manual Unicast and Multicast Sources and Destinations Video sources and the multiviewer’s streamed mosaic outputs support both unicast and multicast operation. The IP address used determines the operating mode (unicast / multicast). IP Packet Transmission Method Description IP Address Range Unicast One source sends a stream to a specific destination...
  • Page 32 IP Network Setup Changing the Management Network IP Address from the Monitor Wall Note: When the DHCP server’s lease time for IP addresses expires, DHCP- enabled devices on the network renew their IP configuration data. When the multiviewer is assigned a new IP address from the DHCP server, you must reboot the multiviewer so it can apply the new IP address to its configuration.

  • Page 33: Configuring A Multiviewer's Ip, Date, And Time Settings With Xadmin

    Kaleido-IP X320/X120 Installation & Service Manual Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin To change the Kaleido-IP’s management and Media IP addresses 1 Open a Web browser window and type your multiviewer’s Management IP address in the address bar. See Opening XAdmin, on page 55.
  • Page 34 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin 3 Under General, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
  • Page 35 Kaleido-IP X320/X120 Installation & Service Manual Parameter Description DHCP Enable this option to allow the network’s DHCP server set the port’s IP configuration. If you are using an NMOS registry with the Kaleido-IP, then the LAN1 (management network) must be set to use DHCP. Note: When the DHCP server’s lease time for IP addresses expires, DHCP-enabled devices on the network renew their IP configuration...
  • Page 36 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin Parameter Description Gateway If LAN1, LAN2, or higher are configured within different subnets, and this multiviewer is meant to monitor HLS, RTSP, or RTMP sources, then add the required gateway addresses by clicking Add, and then typing the appropriate gateway address, for each LAN section.
  • Page 37 Kaleido-IP X320/X120 Installation & Service Manual 6 Configure the Date and Time, set the time reference for the multiviewer. Parameter Description Date and time Shows the current date and time’s source: PTP / NTP / Local source in use Current date and Shows the Kaleido-IP ’s current date and time.
  • Page 38 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin Parameter Description (continued) NTP configuration If this Kaleido-IP is meant to monitor HLS sources, enable this option, and then type the NTP server’s IP address. Kaleido-IP must have network connectivity to the NTP server. Local configuration Use the Kaleido-IP server’s internal time base and set the current date and time.
  • Page 39 Kaleido-IP X320/X120 Installation & Service Manual 15 If this system requires new fonts to support subtitles, then see Adding Fonts to a Kaleido-IP, on page 97 to add the required fonts.

  • Page 40: Network Considerations

    IP Network Setup Network Considerations Network Considerations It is possible to add and configure up to 6000 logical sources without exceeding the network’s bandwidth or the unit’s decoding resources. The Kaleido-IP supports concurrent decoding of up to 512 elementary streams within a program.
  • Page 41 Kaleido-IP X320/X120 Installation & Service Manual Port Used for Transport Notes 7600 Used for troubleshooting the REST API (remote control) 13000 Online connection 13100 Used for calibration data from XEdit 5120 RCP2 Used to listen for Kaleido Software discovery packets 10000 For RCP2 protocol 10001...
  • Page 42 IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive” (heartbeat) From iControl to multiviewer Port Used for Transport Notes 4160 Java Jini Responsible for discovery and communications between devices/services on a network.
  • Page 43 Kaleido-IP X320/X120 Installation & Service Manual From multiviewer to peripheral devices Port Used for Transport Notes SMTP Simple Mail Transfer Protocol, for e-mail alerts. 5100 GPI-1501 Used to obtain information from GPI-1501 General Purpose Interface I/O modules. 5353 mDNS Used for mDNS discovery on multicast 224.0.0.251 discovery 8851 Alpermann+...

  • Page 44: Network Considerations For A Multiviewer Cluster

    IP Network Setup Network Considerations for a Multiviewer Cluster Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port to use for communications between the multiviewer and an external router. Between multiviewer and SNMP managers Port Used for Transport Notes SNMP Used for SNMP (Simple Network Management Protocol)

  • Page 45: System Configuration

    System Configuration Introduction This chapter shows how to configure the multiviewer. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access the XAdmin Web client, and the other Kaleido Software client applications. Operating system Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7.

  • Page 46: Installing Xedit From Your Multiviewer's Home Page

    System Configuration Installing XEdit from your Multiviewer’s Home Page • The Router Control Software Single Bus and Matrix View applications (also part of the iRouter Router Control Software packaged with iControl Application Servers) can be used to control your multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router, or to control other logical routers configured within your multiviewer system.
  • Page 47 Kaleido-IP X320/X120 Installation & Service Manual 3 Unless your browser let you run the file (and you chose to do so), navigate to the location were you saved the installer file and open it. More security warnings or prompts may appear, which you may safely dismiss or accept.
  • Page 48 System Configuration Installing XEdit from your Multiviewer’s Home Page Once the installation has completed, the XEdit startup screen appears. Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
  • Page 49 Kaleido-IP X320/X120 Installation & Service Manual 4 When prompted to specify a database, choose one from the Path list, or click Browse to navigate to the database you wish to use as your local workspace, and then click OK. Once the database has completed loading, XEdit’s main application window appears. Note: Once it has been installed from the multiviewer, XEdit remains on your PC, and can be launched from the...

  • Page 50: Uninstalling Xedit

    System Configuration Uninstalling XEdit Uninstalling XEdit With recent versions of XEdit, an uninstall program is available from the Windows Start menu. See Uninstalling XEdit (Dynamic Version 7.20 or Later), on page 50. If you have been using XEdit versions earlier than 7.20 you may want to uninstall them, by clearing the Java cache, on your PC.

  • Page 51: Installing Router Control

    Kaleido-IP X320/X120 Installation & Service Manual 4 In Temporary Files Settings, click Delete Files. 5 In Delete Files and Applications select all the check boxes, and then click OK. 6 Close Temporary Files Settings, and then Java Control Panel, by clicking their OK button.
  • Page 52 System Configuration Installing Router Control • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8). Once the installation has completed, the Router Control main application window appears.

  • Page 53: Uninstalling Router Control

    Kaleido-IP X320/X120 Installation & Service Manual • Click Allow access to unblock the application. The Matrix View application window opens. On the Help menu, click Help to access the online documentation, or refer to the iControl Router User Guide, see , on page 15.
  • Page 54 System Configuration Uninstalling Router Control 2 Locate the Uninstall Router Control shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. •...

  • Page 55: Opening Xadmin

    Kaleido-IP X320/X120 Installation & Service Manual Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.

  • Page 56: Ways To Access Xadmin

    System Configuration Ways to Access XAdmin Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 56), • from XEdit (see Opening XAdmin from XEdit on page 57), The first time you access XAdmin for a multiviewer (and every time the multiviewer’s IP address has changed), you may see a security warning or a certificate error message.

  • Page 57: Opening Xadmin From Xedit

    Kaleido-IP X320/X120 Installation & Service Manual Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the Management IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK. Your default Web browser opens.
  • Page 58 System Configuration Registering your Multiviewer's Security Credentials with your Browser Suppressing untrusted connection warning in Firefox The first time you try to access XAdmin in Firefox, the browser may display the following page instead, prompting you to confirm the multiviewer’s security credentials. To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page.
  • Page 59 Kaleido-IP X320/X120 Installation & Service Manual 3 In Add Security Exception, click Confirm Security Exception. Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
  • Page 60 System Configuration Registering your Multiviewer's Security Credentials with your Browser Suppressing certificate error in Internet Explorer or Chrome The first time you try to access XAdmin in Internet Explorer or Chrome, the browser may prompt you to confirm the multiviewer’s security credentials. Internet Explorer’s security warning...
  • Page 61 Kaleido-IP X320/X120 Installation & Service Manual Chrome’s security warning Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
  • Page 62 System Configuration Registering your Multiviewer's Security Credentials with your Browser Special notes for Internet Explorer users (continued) • You must have administrator status to accept the certificate error. If your user account does not have administrator status, then close your browser and, before you open it again, right-click the Internet Explorer icon, and then click Run as administrator: 2 Click Certificate error.
  • Page 63 Kaleido-IP X320/X120 Installation & Service Manual 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
  • Page 64 System Configuration Registering your Multiviewer's Security Credentials with your Browser 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
  • Page 65 Kaleido-IP X320/X120 Installation & Service Manual 9 Click Finish. A security warning appears. 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window.

  • Page 66: Enabling The Compatibility View In Internet Explorer

    System Configuration Enabling the Compatibility View in Internet Explorer 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again. You should now be able to access XAdmin, from your multiviewer home page without ever seeing the security warning again, unless the multiviewer’s IP address is changed, in which case you will want to repeat this procedure.

  • Page 67: Xadmin Access Control

    Kaleido-IP X320/X120 Installation & Service Manual XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin, on page 55.
  • Page 68 System Configuration Enabling XAdmin Access Control 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.

  • Page 69: Changing The Xadmin Password

    Kaleido-IP X320/X120 Installation & Service Manual Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin, on page 55. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.

  • Page 70: Disabling Xadmin Access Control

    System Configuration Disabling XAdmin Access Control 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for the password change to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.

  • Page 71: Closing A Password-Protected Xadmin Session

    Kaleido-IP X320/X120 Installation & Service Manual 4 Click OK to close the message window, and then click Apply settings. A progress indicator appears momentarily, followed by a confirmation message. 5 Click OK. Unrestricted access to XAdmin is restored, for this multiviewer. Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are...

  • Page 72: Viewing A Multiviewer's Status Information

    System Configuration Viewing a Multiviewer’s Status Information Viewing a Multiviewer’s Status Information To view the status information for a multiviewer 1 Open XAdmin. See Opening XAdmin, on page 55. XAdmin’s Status and Options page appears, showing the multiviewer model, and a list of licenses under MULTIVIEWER STATUS AND LICENSES XAdmin Status and Options page 2 Click the arrow button...

  • Page 73: Using A Kaleido-Rcp2 With Default Settings

    Kaleido-IP X320/X120 Installation & Service Manual Using a Kaleido-RCP2 with Default Settings By default, the Kaleido-RCP2 is configured with DHCP enabled, so it will automatically be assigned an IP address by a DHCP server. If no DHCP server can be found, the Kaleido-RCP2 will fall back to its default static IP address, subnet mask, and gateway settings: Default IP address 10.0.3.191...

  • Page 74: Customizing Layouts, Logical Sources, And Other Kaleido-Ip Elements

    System Configuration Customizing Layouts, Logical Sources, and other Kaleido-IP Elements 8 Press any of the LAYOUT PRESETS buttons to load a predefined layout on the monitor wall. If your system was configured prior to shipment, then a layout will appear on all displays.

  • Page 75: Available Hardware And Software Options

    Kaleido-IP X320/X120 Installation & Service Manual Available Hardware and Software Options You can purchase various Kaleido Software and hardware options to expand your multiviewer’s capabilities that are not part of the basic offer. Kaleido Software options are enabled by entering a software key that has been sent to you once you have purchased the option.
  • Page 76 System Configuration Available Hardware and Software Options Kaleido-IP X320/X120 software options (continued) Kaleido-IP Part Number Option X120 X320 Feature   KIP-OPT- Compressed IP License for H.264/MPEG2 compressed STREAMING-OUT outputs video remote streaming of the H.264/MPEG2 multiviewer outputs over IP. Note: Even when the multiviewer’s display output is set to 4K output...
  • Page 77 Kaleido-IP X320/X120 Installation & Service Manual Kaleido-IP X320/X120 PCI network interface add-on card options (choose one) To be Installed in Server PCI Expansion Part Number Option Slot Number Feature KIP-OPT-ETH-2B Extra 2 × GigE RJ45 Dual NIC card (1Gb/s) ports KIP-OPT-ETH-2S Extra 2 ×...
  • Page 78 System Configuration Available Hardware and Software Options Kaleido-IP X320/X120 SFP hardware options (continued) Minimum supported Kaleido Part Number Option Feature Software version QSFP-40G-ESR4 40 G pluggable optical 40GBASE-SR4, 4 lanes, 850 9.20 QSFP transceiver nm MMF, 1x12 MPO receptacle, extended range QSFP-CBL-1MM 40 G integrated active...

  • Page 79: Network Interface Card Installation Location In The Server

    Kaleido-IP X320/X120 Installation & Service Manual Network Interface Card Installation Location in the Server Certain PCI add-on cards must be installed in a specific server PCI expansion slot according to the table Kaleido-IP X320/X120 PCI network interface add-on card options (choose one), on page 77.

  • Page 80: Enabling Options

    System Configuration Enabling Options Enabling Options Certain licenses require further specific configuration procedures. License Option(s) To implement For further information, see also KIP-OPT-UCIP: SMPTE ST Configuring Uncompressed IP SMPTE ST 2022-6 / Uncompressed IP ST 2022-6 / 2110 2110 Inputs, on page 83 2022-6 / 2110 inputs inputs Rivermax license...
  • Page 81 Kaleido-IP X320/X120 Installation & Service Manual 5 Click the Enable button. A window appears prompting you for the license key. 6 Enter the license key for the specific option in the box, and then click OK. Once the option is enabled, the license key is displayed, the status indicator turns green, and a Disable button replaces the Enable button.

  • Page 82: Testing The Monitor Wall's Operation

    System Configuration Testing the Monitor Wall’s Operation Testing the Monitor Wall’s Operation The Kaleido-IP software must be activated through a license before a layout can be shown on the monitor wall. When the monitor wall shows the message The Kaleido-IP software license is not activated.

  • Page 83: Configuring Uncompressed Ip Smpte St 2022-6 / 2110 Inputs

    Kaleido-IP X320/X120 Installation & Service Manual Configuring Uncompressed IP SMPTE ST 2022-6 / 2110 Inputs When the multiviewer has been configured to use NMOS, an NMOS controller is able to remotely control the SMPTE ST 2022-6 / 2110-20 inputs through IS-05. To enable NMOS, see Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS, on page 92.

  • Page 84: Configuring Head Streaming

    System Configuration Configuring Head Streaming Configuring Head Streaming Notes • Even when the multiviewer’s display output is set to 4K output resolution, the maximum streaming output resolution is HD (1920 × 1080p). • For a multiviewer that has streaming for two heads, both heads must be configured with the same resolution.
  • Page 85 Kaleido-IP X320/X120 Installation & Service Manual 3 Click Head streaming, in the navigation area on the left side of the page. The Head Streaming Configuration page appears. 4 Expand the streaming options section for the head you want to configure. 5 Under Compressed Output, set Enable and configure the appropriate parameters for your purposes:...
  • Page 86 System Configuration Configuring Head Streaming a Select the streaming output resolution , encoding format, encoding mode, audio pass-through, streaming mode. b Set the appropriate bit rate. Notes • If the streaming output is meant to feed a Kaleido-IP multiviewer, the following output resolution / bit rate combinations should ensure good video quality on the monitor wall: •...
  • Page 87 Kaleido-IP X320/X120 Installation & Service Manual Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy, on page 88. For this, obtain and install the uncompressed IP ST 2110 output license key (KIP-OPT-UCIP-OUT and Rivermax license) from Grass Valley. See Available Hardware and Software Options, on page 75 and...

  • Page 88: Cabling And Configuring The Head Streaming To Support Smpte St 2022-7 Redundancy

    System Configuration Cabling and Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy Cabling and Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy To make streaming more reliable over an IP network, the implementation of SMPTE ST 2022-7 seamless protection switching depends on stream redundancy. This protection scheme transmits two identical SMPTE ST 2110-20 packet streams over physically separate network routes (shown as Red LAN / A Network and Blue LAN / B Network in the figure below), so that if packets on one network are lost or delayed, the...
  • Page 89 Kaleido-IP X320/X120 Installation & Service Manual • Multiviewer network ports LAN5 and LAN6 are only available on certain multiviewer models. See Kaleido-IP Multiviewer Ethernet Port Usage, on page 23. The Kaleido-IP must have one of the following network interface cards installed: KIP-OPT-ETH-2S, KIP-OPT-ETH-2Q, KIP-OPT-ETH-2C.
  • Page 90 System Configuration Cabling and Configuring the Head Streaming to support SMPTE ST 2022-7 Redundancy Parameter Description Network mask The appropriate network mask for this subnet. Use the same setting as configured in the switch for each Kaleido-IP device’s network ports. Gateway The IP address for the switch’s port interface to which the Kaleido-IP’s media port is connected.
  • Page 91 Kaleido-IP X320/X120 Installation & Service Manual Note: Output resolution shows the current SMPTE ST 2110-20 stream’s output resolution. Only 1920 × 1080p 50/60Hz output resolution is supported. You must ensure that you set the resolution for the mosaic output on the monitor wall to 1920 × 1080p. See Changing the Output Resolution, on page 26.

  • Page 92: Configuring The Kaleido-Ip To Use Smpte St 2022-6 / 2110 Inputs And St 2110 Outputs With Nmos

    System Configuration Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS Kaleido-IP supports Networked Media Open Specifications (NMOS) AMWA IS-04 for device discovery and registration and IS-05 for connection management.
  • Page 93 Kaleido-IP X320/X120 Installation & Service Manual • To support uncompressed IP SMPTE ST 2022-6 / 2110 inputs for NMOS, this input type must have been configured. See Configuring Uncompressed IP SMPTE ST 2022-6 / 2110 Inputs, on page 83. This also includes respecting all prerequisites for uncompressed IP SMPTE ST 2022-6 / 2110 inputs.
  • Page 94 System Configuration Configuring the Kaleido-IP to use SMPTE ST 2022-6 / 2110 Inputs and ST 2110 Outputs with NMOS The new settings are saved locally. 5 Click OK. 6 Once a setting change has been saved, the Apply settings button becomes available. 7 Click Apply settings.

  • Page 95: Configuring Virtual Lan Adapters On A Kaleido-Ip

    Kaleido-IP X320/X120 Installation & Service Manual Configuring Virtual LAN Adapters on a Kaleido-IP To add Virtual LAN adapters on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 55. 2 Click System configuration, in the navigation area on the left side of the page. The System Configuration page appears.
  • Page 96 System Configuration Configuring Virtual LAN Adapters on a Kaleido-IP 3 Click Configure, under Virtual LAN configuration. The “Virtual LAN adapters configuration” page appears. 4 Edit the VLAN configuration file as required. Refer to the Help pane for guidelines, if needed. 5 Click Apply configuration.

  • Page 97: Adding Fonts To A Kaleido-Ip

    Kaleido-IP X320/X120 Installation & Service Manual Adding Fonts to a Kaleido-IP Certain subtitles use a specific font in order to work. Fonts can be added to the Kaleido-IP to support such subtitles. To add fonts on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 55.
  • Page 98 System Configuration Adding Fonts to a Kaleido-IP 3 Click Configure, under Font configuration. The “Font configuration” page appears. 4 Click Choose a font to upload. A file chooser window appears. 5 Navigate to the font file you want to upload, select it, and then click Open. Note: The Kaleido Software supports true type fonts (TTF) only.
  • Page 99 Kaleido-IP X320/X120 Installation & Service Manual IMPORTANT Upgrading or reinstalling the Kaleido Software removes all additional fonts you may have uploaded to the multiviewer. In such case, you will need to repeat this procedure.

  • Page 100: Importing A Database

    System Configuration Importing a Database Importing a Database XEdit must be offline from the multiviewer to import a database. To import a database 1 On the Configure menu, point to Database, and then click Import. The Import from Multiviewer window appears, prompting you for the IP address of the multiviewer whose database you want to import.

  • Page 101: Restarting Or Shutting Down The Multiviewer

    Kaleido-IP X320/X120 Installation & Service Manual Restarting or Shutting Down the Multiviewer The following options are available to restart or shutdown the multiviewer. • Restarting the Monitor Wall Software • Restarting a Kaleido-IP Multiviewer • Shutting Down a Kaleido-IP Multiviewer Note: The Kaleido Software does not support activating a soft shutdown from the Kaleido-IP frame’s power button.
  • Page 102 System Configuration Restarting or Shutting Down the Multiviewer 4 Click Yes to proceed. Then Restart software Your multiviewer’s operating system will shut down, and then start again. This may take a while. Once the monitor wall software has restarted, the system notifies you. Click OK.

  • Page 103: Maintenance & Troubleshooting

    Maintenance & Troubleshooting Introduction This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Verifying the Management Port IP Address and Application Version To find the Management Port IP address and application version 1 Connect a mouse to one of the Kaleido-IP frame’s USB ports.

  • Page 104: Maintenance

    Maintenance & Troubleshooting Maintenance Maintenance Field-Replaceable Units The following components are field replaceable units (FRUs). The repair procedure is to swap in a new (known good) component to restore system operation. • Power supply (#1 or #2) • Other FRUs may be available: contact Customer Support. There are no user-serviceable parts within FRU components.
  • Page 105 Kaleido-IP X320/X120 Installation & Service Manual 2 Click the Help & support link in the navigation pane. The Technical Support page appears. Click here ... or here 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive.

  • Page 106: Upgrading The Multiviewer

    Maintenance & Troubleshooting Upgrading the Multiviewer Upgrading the Multiviewer Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version number to take advantage of the latest bug fixes and stability enhancements. See the Release Notes for more information about a Kaleido Software release. Kaleido Software When a Kaleido-IP X320 or X120 multiviewer is currently using Kaleido Software version 10.xx or lower, and you want to upgrade it to a Kaleido Software version 11.00 or higher, a...

  • Page 107: Pre-Upgrade Checklist

    Kaleido-IP X320/X120 Installation & Service Manual Target Upgrade Kaleido Software Version Highest  Software 11.0.0 11.0.1 11.1.0 11.1.1 11.2.0 12.0.0  Version 11.4.0 Not supported Not supported Downgrade Upgrade Kaleido supported supported (minor version (minor version Kaleido Software Software difference is >2) difference is >2) ...

  • Page 108: Upgrading The Kaleido-Ip Multiviewer

    Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer Upgrading the Kaleido-IP Multiviewer To upgrade your Kaleido-IP multiviewer 1 From a workstation on the same subnet, open a Web browser window, and type the IP address of the multiviewer, in the address bar. Management Port The Kaleido-IP home page appears.
  • Page 109 Kaleido-IP X320/X120 Installation & Service Manual 3 Click Upgrade, in the navigation area on the left of the page. The Upgrade page appears. 4 Click Choose a package to upload. A file chooser window appears. 5 Navigate to the RUN package to install, select it, and then click Open. The upgrade file should have the following format: kaleido-ip-os- 9.10_build_xxxx.run...
  • Page 110 Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer 6 Once the upload has completed, click Apply update. While the upgrade is taking place you can monitor its progress if you wish, or wait until the system prompts you to restart the Kaleido-IP unit. Note: If nothing happens, very that you are using the correct Kaleido Software RUN package, with the following format:...
  • Page 111 Kaleido-IP X320/X120 Installation & Service Manual 9 Click Yes to proceed. Your multiviewer will shut down, and then start again, during which time you can observe messages associated with the operating system shutdown and boot sequences on the monitor wall display connected to Head 2. This may take a while. Once the multiviewer has restarted, the system notifies you.

  • Page 112: Downgrading The Multiviewer System

    Maintenance & Troubleshooting Downgrading the Multiviewer System Downgrading the Multiviewer System IMPORTANT The Kaleido-IP X320 and X120 multiviewers cannot be downgraded to a version earlier than 8.60. To downgrade your multiviewer to an earlier version of Kaleido Software • When the multiviewer is running Kaleido Software version 10.XX or lower, follow the upgrade instructions in the Release Notes that were published for the Kaleido Software version you want to downgrade to.

  • Page 113: Displaying The Dashboard

    Kaleido-IP X320/X120 Installation & Service Manual Displaying the Dashboard The multiviewer supports the following types of dashboards: • Status dashboard - displays IP address, Kaleido Software version, currently loaded layout, Frame name/Room, associated Output head • Update dashboard - displays status of System upgrade. To display the dashboard 1 Right-click anywhere on the monitor wall.

  • Page 114: Troubleshooting

    Maintenance & Troubleshooting Troubleshooting Troubleshooting Troubleshooting with the Kaleido-IP frame’s USB ports A USB mouse can be directly connected to the multiviewer for troubleshooting purposes (as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following conditions. •...
  • Page 115 Kaleido-IP X320/X120 Installation & Service Manual Symptom Probable cause Test Corrective action Display of an HDMI HDMI cable is too low- Use a short (<6ft (1.8m)), Use a shorter HDMI cable, use an mosaic output is quality or is too long high-quality cable with HDMI cable constructed with pixilated, blocked,...

  • Page 116: Disposal And Recycling Information

    Maintenance & Troubleshooting Disposal and Recycling Information Disposal and Recycling Information Your Grass Valley equipment comes with at least one lithium button battery (Li-MnO located on the main printed circuit board. Before disposing of your Grass Valley equipment, remove the battery as follows: 1 Make sure the equipment’s AC adapters are unplugged from the power outlet.
  • Page 117 Kaleido-IP X320/X120 Installation & Service Manual For more information about recycling, contact Grass Valley.
  • Page 118 Maintenance & Troubleshooting Disposal and Recycling Information...

  • Page 119: Specifications

    Specifications Kaleido-IP Inputs IP Inputs Kaleido-IP physical 1 × Gigabit Ethernet with RJ-45 connector (Management Port) 3 × Gigabit Ethernet with RJ-45 connector (Media Ports) One of the following: • 2 × Gigabit Ethernet with RJ-45 connectors or • 2 × Gigabit Ethernet with SFP28 connectors or •...

  • Page 120: Decoding Capacity

    Specifications The following table lists some (but not all) output formats supported at the DisplayPort connections. Kaleido-IP HDMI output formats Resolution Format name Refresh rates (Hz) 1600 × 1200 UXGA 50 / 59.94 1920 × 1080 HDTV 50 / 59.94 1920 ×...

  • Page 121: Codec Support By Streaming Mode

    Kaleido-IP X320/X120 Installation & Service Manual SMPTE ST 2022-6 SMPTE ST 2110-20 Format  Model  1080i 50/59.94 1080p 50/59.94 1080i 50/59.94 1080p 50/59.94 X120 X320 Codec Support by Streaming Mode MPEG- Transport Streaming mode  RTMP DASH Stream RTSP RTSP/ES RTP/ES DASH...
  • Page 122 Specifications Streaming mode  Uncompressed Protocols  SMPTE ST 2022-6 SMPTE ST 2110 2022-6 audio & video Optional 2110-20 (RFC 4175 video) Optional Narrow, Narrow Linear, & Wide 2110-30 (PCM audio) Optional Levels A & B 2110-40 (Ancillary data) Optional Ancillary Timecode (ATC) EIA-608 EIA-708...

  • Page 123: Multiviewer Integration With Other Systems And Equipment

    Kaleido-IP X320/X120 Installation & Service Manual Max. storage humidity 90% RH non-condensing Max. functional humidity 65% RH non-condensing Operation and Configuration On-screen control Kaleido-RCP2 (optional) Source and layout XEdit configuration Alarms management iControl (optional) Display Output Extender via Fiber Optic Contact Technical Support to purchase long-range active HDMI cables that have been tested to work with this multiviewer.
  • Page 124 Specifications Text database Company Protocol download Routers/Controllers Grass Valley Densité HRS-1801 (Miranda) HCO-1821, HCO-1822 Grass Valley NVEP NV9000 – Deprecated NV9000 system controllers (Miranda/NVISION) (NP0017) NVEP NV9000 – Port Takes (NP0017) NVEP NV9000 – Device Takes (NP0017) NVEP Router (NP0016) Compact router series Grass Valley GVG-NP Emulation...

  • Page 125: Drivers For Controlling Tally Interface Devices From The Multiviewer

    Kaleido-IP X320/X120 Installation & Service Manual d.For Thomson / Grass Valley Series 7000 devices, our current implementation of the Series 7000 Native Protocol supports some Encore system controller models, which are supported by Ethernet connection. For other Series 7000 devices you wish to control by Ethernet connection, use the Sony HKSPC (GVGNP Emulator).
  • Page 126 Specifications The supported communications protocols are listed in the following table. Only TCP/IP connection type is supported and the dedicated port number on the multiviewer, for TCP/IP connections. Company Protocol TCP/IP (port) Grass Valley (Miranda) Kaleido Remote Control Protocol Yes (13000) Grass Valley (Miranda/NVISION) NVEP Router (NP0016) Yes (5194)
  • Page 127 Kaleido-IP X320/X120 Installation & Service Manual...

  • Page 128: Contact Us

    Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1-530-478-4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com). An online form for e-mail contact is also available from the website.

This manual is also suitable for:

Grass valley kaleido-ip x320Grass valley kaleido-ip x120

Table of Contents