Belden Grass Valley KALEIDO-IP X310 Installation & Service Manual
  1. Manuals
  2. Brands
  3. Belden Manuals
  4. Monitor
  5. Grass Valley KALEIDO-IP X310
  6. Installation & service manual

Belden Grass Valley KALEIDO-IP X310 Installation & Service Manual

High quality ip video multiviewers
Hide thumbs Also See for Grass Valley KALEIDO-IP X310:
Table of Contents

Advertisement

Quick Links

Download this manual
KALEIDO-IP X310
KALEIDO-IP X110
HIGH QUALITY IP VIDEO MULTIVIEWERS
Installation & Service Manual
M926-9402-103
2020-05-03

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Grass Valley KALEIDO-IP X310 and is the answer not in the manual?

Questions and answers

Related Manuals for Belden Grass Valley KALEIDO-IP X310

Summary of Contents for Belden Grass Valley KALEIDO-IP X310

  • Page 1 KALEIDO-IP X310 KALEIDO-IP X110 HIGH QUALITY IP VIDEO MULTIVIEWERS Installation & Service Manual M926-9402-103 2020-05-03...
  • Page 2 Copyright & Trademark Notice Copyright © 2011–2020, Grass Valley Canada. All rights reserved. Belden, Belden Sending All The Right Signals, and the Belden logo are trademarks or registered trademarks of Belden Inc. or its affiliated companies in the United States and other jurisdictions.
  • Page 3 Kaleido-IP X310/X110 Installation & Service Manual Important Safety Information This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons.
  • Page 4 Notices The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives. The presence of this symbol in or on Grass Valley product means that it complies with safety of laser product applicable standards. Warnings A warning indicates a possible hazard to personnel, which may cause injury or death.
  • Page 5 Kaleido-IP X310/X110 Installation & Service Manual • When installing this equipment, do not attach the power cord to building surfaces. • Products that have no on/off switch, and use an external power supply must be installed in proximity to a main power outlet that is easily accessible. •...
  • Page 6 Notices Mesures de sécurité et avis importants La présente section fournit des consignes de sécurité importantes pour les opérateurs et le personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et assurez-vous de les respecter, en particulier celles qui sont destinées à...
  • Page 7 Kaleido-IP X310/X110 Installation & Service Manual La marque ETL Listed d’Intertek pour le marché Nord-Américain certifie que l’appareil visé a été testé par Intertek et reconnu conforme aux exigences applicables en matière de sécurité électrique en vigueur au Canada et aux États- Unis.
  • Page 8 Notices • Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité par le personnel technique qualifié. Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : •...
  • Page 9 Kaleido-IP X310/X110 Installation & Service Manual • Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet antistatique. Elle doit se situer entre 1 et 10 mégohms. • Si vous devez mettre une carte de côté, assurez-vous de la ranger dans un sac protecteur antistatique.
  • Page 10 Notices • EN 55024 Class A Immunity • EN 61000-3-2 Limits for harmonic current emissions • EN 61000-3-3 Limitation of voltage fluctuations and flicker This equipment has also been tested and found to comply with the requirements of the EMC directive 2006/95/EC — Low Voltage: •...

  • Page 11: Table Of Contents

    Table of Contents 1 Overview ............15 Related Documentation .
  • Page 12 Table of Contents Uninstalling Router Control ..............49 Opening XAdmin .
  • Page 13 Kaleido-IP X310/X110 Installation & Service Manual Codec Support by Streaming Mode ............104 Multiviewer Integration with other Systems and Equipment .
  • Page 14 Table of Contents...

  • Page 15: Overview

    O verview Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is designed to help you get your Kaleido-IP multiviewer up and running. The following chapters will guide you through the installation of a Kaleido-IP system in its default configuration.

  • Page 16: About The Multiviewer

    Overview About the Multiviewer About the Multiviewer The Kaleido-IP can monitor and display HD and SD television programs distributed over IP, across two HDTV displays or through one or two streaming outputs. It supports numerous compressed and uncompressed video and audio formats. See Decoding Capacity, on page 103 for more information the multiviewer’s performance.

  • Page 17: Overview Of The Kaleido-Ip System

    Kaleido-IP X310/X110 Installation & Service Manual Overview of the Kaleido-IP System...
  • Page 18 Overview Overview of the Kaleido-IP System...

  • Page 19: Installation

    I nstallation This chapter provides information about system requirements, items shipped with your Kaleido-IP unit and it will guide you through the installation of a Kaleido-IP X310, or Kaleido-IP X110 multiviewer. Getting Organized / Unpacking Required Materials Your Kaleido-IP system package includes the following: •...

  • Page 20: Frame Physical Interface

    Installation Frame Physical Interface • Cables (to connect your multiviewers to displays, and to the networks): Cable type Purpose CAT-5 For Ethernet connectivity (Management Network, Media Networks) Grass Valley ’s DXF-200 (part Display cables Extension modules—for example number DXF-200-C)—or standard DVI, HDMI, or DisplayPort cables. DisplayPort-to-DVI adapters, if needed.

  • Page 21: Multiviewer Cabling

    Multiviewer Cabling This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Cabling diagram for a Kaleido-IP X310 with two additional Media Ports. The Kaleido-IP X110 rear panel is identical, except for LAN5 and LAN6, which are not available for this model. Kaleido-IP Multiviewer Ethernet Port Usage On the Kaleido-IP multiviewer’s rear panel are Ethernet connections that are used as follows:...

  • Page 22: Commissioning The Multiviewer

    Multiviewer Cabling Commissioning the Multiviewer • Transmit SMPTE ST 2110-20 video streams. • These are licensed options. See Available Hardware and Software Options, on page 72 Commissioning the Multiviewer Connect the multiviewer as follows. 1 With the Kaleido-IP frame installed in its designated rack position, power up the frame. The multiviewer starts up.

  • Page 23: Changing The Output Resolution

    Kaleido-IP X310/X110 Installation & Service Manual Notes (continued) • If your displays are not collocated with your Kaleido-IP unit, you may choose to employ DXF-200 transmitter/receiver devices that allow you to install a display up to 1,000 meters (3,300 feet) from the signal source. In this case, use the provided DisplayPort-to-HDMI cable between the Kaleido-IP and the DXF-200-TX module.
  • Page 24 Multiviewer Cabling Changing the Output Resolution 3 Clear the Use detected monitor resolution check box. Note: In the case of a Kaleido-IP multiviewer, the value indicated for Detected monitor resolution in the Display Resolution window is always “unknown” since the Kaleido-IP does not support automatic resolution detection.

  • Page 25: Ip Network Setup

    IP Network Setup Introduction This chapter shows how to implement IP network connectivity with the multiviewer. Networking Essentials The following network prerequisites must be met: • The management port LAN1 is used for multiviewer management: that is, any PC that uses XEdit or XAdmin to configure this multiviewer and any Kaleido-RCP2 / RCP-200 must have IP connectivity to the LAN1 port.
  • Page 26 IP Network Setup Networking Essentials network adapters is identified as Kaleido-IP-4, and a Kaleido-IP X310 with six network adapters is identified as Kaleido-IP-6. A client PC must have IP connectivity with the Management Network, to communicate with the multiviewer (see System Requirements for a Client PC, on page 41) so it can be configured with XEdit and XAdmin.

  • Page 27: Unicast And Multicast Sources And Destinations

    Kaleido-IP X310/X110 Installation & Service Manual Note: If the Management Port IP address of your Kaleido-IP has been changed (i.e. it no longer corresponds to the as-shipped configuration), it is still possible to determine the current Management Port IP address setting. Verifying the Management Port IP Address and Application Version page 89.
  • Page 28 IP Network Setup Changing the Management Network IP Address from the Monitor Wall 4 Click the Ethernet tab. 5 If your network has a DHCP server, set DHCP to automatically obtain an IP address from the network. Otherwise, set a fixed IP address manually: type the required Frame IP address (for the Management Network), Network mask, and Gateway address in the appropriate boxes.

  • Page 29: Configuring A Multiviewer's Ip, Date, And Time Settings With Xadmin

    Kaleido-IP X310/X110 Installation & Service Manual Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin To change the Kaleido-IP’s management and Media IP addresses 1 Open a Web browser window and type your multiviewer’s Management IP address in the address bar. See Opening XAdmin, on page 51.
  • Page 30 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin 3 Under General, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
  • Page 31 Kaleido-IP X310/X110 Installation & Service Manual Parameter Description LAN2 or higher Set the network IP addresss to be used for the Media Network. This (media port) port must have IP connectivity to the associated streaming devices Kaleido-IP Multiviewer (e.g. encoders, multiplexers). See also Ethernet Port Usage , on page 21 To omit the network configuration for an unused Media Port, clear...
  • Page 32 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin b Type the appropriate suffixes for your primary domain, and search domain, and the IP addresses for the primary, and secondary DNS server. c Select Enable proxy, and then type the URL of the appropriate proxy auto-config (PAC) file, if required.
  • Page 33 Kaleido-IP X310/X110 Installation & Service Manual Parameter Description (continued) Use this option also when your network has a PTP grandmaster. PTP configuration Domain number (0-127): set the domain number for the PTP grandmaster to be used. The PTP grandmaster must be on the same domain as the Kaleido-IP.
  • Page 34 IP Network Setup Configuring a Multiviewer’s IP, Date, and Time Settings with XAdmin Parameter Description Nmos Registration Set the NMOS Registry Query API URL registration port number. For Port example, when used with the NMOS registry built into GV Orbit, the default port number is 4041.

  • Page 35: Network Considerations

    Kaleido-IP X310/X110 Installation & Service Manual Network Considerations It is possible to add and configure up to 6000 logical sources without exceeding the network’s bandwidth or the unit’s decoding resources. The Kaleido-IP multiviewer supports concurrent decoding of video programs from multi- program and single-program MPEG transport streams, over UDP or RTP Multicast/Unicast.
  • Page 36 IP Network Setup TCP/UDP Port Usage communicate from device A to device B must be open on the incoming (external) side of the firewall. Note: All necessary ports are open by default on the multiviewer. There is no mechanism provided for changing the default settings. From client to multiviewer The following ports must be open on the Client (i.e., the workstation running XEdit): Port...
  • Page 37 Kaleido-IP X310/X110 Installation & Service Manual Port Used for Transport Notes Secure Shell Login is required to login to a multiviewer for maintenance. 4160 Java Jini Responsible for discovery and communications between devices/services on a network. 8080 HTTP Internal communication 8082 Internal communication 8083...
  • Page 38 IP Network Setup TCP/UDP Port Usage Between multiviewer and remote control panel The following ports, used for communications to/from RCP-200 and Kaleido-RCP2 control panels, are open by default on all Kaleido Software systems: Port Used for Transport Notes 5120 RCP2 Used to listen for Kaleido Software discovery packets 10000 For RCP2 protocol...
  • Page 39 Kaleido-IP X310/X110 Installation & Service Manual Port Transport Notes 7600 Used to control a Kaleido-IP multiviewer via a REST API 14000 Used to control a multiviewer's internal router via the SAM (Snell/Pro- Bel) SW-P-08 protocol Router drivers also use default ports: Port Driver Transport...

  • Page 40: Network Considerations For A Multiviewer Cluster

    IP Network Setup Network Considerations for a Multiviewer Cluster Network Considerations for a Multiviewer Cluster IMPORTANT Before changing the system name or IP address of a multiviewer associated with a cluster, review the following. • If you change the system name or IP address of a cluster member while another cluster member is offline or otherwise unavailable, the cluster’s integrity will be broken.

  • Page 41: System Configuration

    System Configuration This chapter shows how to configure the multiviewer. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access the XAdmin Web client, and the other Kaleido Software client applications. Operating system Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7.

  • Page 42: Installing Xedit From Your Multiviewer's Home Page

    System Configuration Installing XEdit from your Multiviewer’s Home Page • The Router Control Software Single Bus and Matrix View applications (also part of the iRouter Router Control Software packaged with iControl Application Servers) can be used to control your multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router, or to control other logical routers configured within your multiviewer system.
  • Page 43 Kaleido-IP X310/X110 Installation & Service Manual 3 Unless your browser let you run the file (and you chose to do so), navigate to the location were you saved the installer file and open it. More security warnings or prompts may appear, which you may safely dismiss or accept.
  • Page 44 System Configuration Installing XEdit from your Multiviewer’s Home Page Once the installation has completed, the XEdit startup screen appears. Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
  • Page 45 Kaleido-IP X310/X110 Installation & Service Manual 4 When prompted to specify a database, choose one from the Path list, or click Browse to navigate to the database you wish to use as your local workspace, and then click OK. Once the database has completed loading, XEdit’s main application window appears. Note: Once it has been installed from the multiviewer, XEdit remains on your PC, and can be launched from the...

  • Page 46: Uninstalling Xedit

    System Configuration Uninstalling XEdit Uninstalling XEdit With recent versions of XEdit, an uninstall program is available from the Windows Start menu. See Uninstalling XEdit (Dynamic Version 7.20 or Later), on page 46. If you have been using XEdit versions earlier than 7.20 you may want to uninstall them, by clearing the Java cache, on your PC.

  • Page 47: Installing Router Control

    Kaleido-IP X310/X110 Installation & Service Manual 4 In Temporary Files Settings, click Delete Files. 5 In Delete Files and Applications select all the check boxes, and then click OK. 6 Close Temporary Files Settings, and then Java Control Panel, by clicking their OK button.
  • Page 48 System Configuration Installing Router Control • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8). Once the installation has completed, the Router Control main application window appears.

  • Page 49: Uninstalling Router Control

    Kaleido-IP X310/X110 Installation & Service Manual • Click Allow access to unblock the application. The Matrix View application window opens. On the Help menu, click Help to access the online documentation, or refer to the iControl Router User Guide, see , on page 15.
  • Page 50 System Configuration Uninstalling Router Control 2 Locate the Uninstall Router Control shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. •...

  • Page 51: Opening Xadmin

    Kaleido-IP X310/X110 Installation & Service Manual Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer must be same as explained below.

  • Page 52: Ways To Access Xadmin

    System Configuration Ways to Access XAdmin Ways to Access XAdmin Access the XAdmin Web client as follows: • from a Web browser (see Opening XAdmin from a Browser on page 52), • from XEdit (see Opening XAdmin from XEdit on page 53), The first time you access XAdmin for a multiviewer (and every time the multiviewer’s IP address has changed), you may see a security warning or a certificate error message.

  • Page 53: Opening Xadmin From Xedit

    Kaleido-IP X310/X110 Installation & Service Manual Opening XAdmin from XEdit To open XAdmin from XEdit 1 On the Configure menu, click Use XAdmin. XEdit prompts you for the IP address of the multiviewer you want to access. 2 Type the IP address, and then click OK. Your default Web browser opens.
  • Page 54 System Configuration Registering your Multiviewer's Security Credentials with your Browser Suppressing untrusted connection warning in Firefox The first time you try to access XAdmin in Firefox, the browser may display the following page instead, prompting you to confirm the multiviewer’s security credentials. To register your multiviewer’s security credentials with Firefox 1 Click I understand the Risks, at the bottom of the page.
  • Page 55 Kaleido-IP X310/X110 Installation & Service Manual 3 In Add Security Exception, click Confirm Security Exception. Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
  • Page 56 System Configuration Registering your Multiviewer's Security Credentials with your Browser Suppressing certificate error in Internet Explorer or Chrome The first time you try to access XAdmin in Internet Explorer or Chrome, the browser may prompt you to confirm the multiviewer’s security credentials. Internet Explorer’s security warning...
  • Page 57 Kaleido-IP X310/X110 Installation & Service Manual Chrome’s security warning Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
  • Page 58 System Configuration Registering your Multiviewer's Security Credentials with your Browser Special notes for Internet Explorer users (continued) • You must have administrator status to accept the certificate error. If your user account does not have administrator status, then close your browser and, before you open it again, right-click the Internet Explorer icon, and then click Run as administrator: 2 Click Certificate error.
  • Page 59 Kaleido-IP X310/X110 Installation & Service Manual 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
  • Page 60 System Configuration Registering your Multiviewer's Security Credentials with your Browser 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
  • Page 61 Kaleido-IP X310/X110 Installation & Service Manual 9 Click Finish. A security warning appears. 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window.
  • Page 62 System Configuration Registering your Multiviewer's Security Credentials with your Browser 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again. You should now be able to access XAdmin, from your multiviewer home page without ever seeing the security warning again, unless the multiviewer’s IP address is changed, in which case you will want to repeat this procedure.

  • Page 63: Enabling The Compatibility View In Internet Explorer

    Kaleido-IP X310/X110 Installation & Service Manual Enabling the Compatibility View in Internet Explorer When you try to access XAdmin, from your multiviewer’s home page, in Internet Explorer 8, 9, or 10, you may see a blank page instead of XAdmin’s Status and Options page. To enable the compatibility view for your multiviewer’s XAdmin Web client •...

  • Page 64: Xadmin Access Control

    System Configuration XAdmin Access Control XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin. See Opening XAdmin, on page 51. 2 Click Access control, in the navigation area on the left side of the page.
  • Page 65 Kaleido-IP X310/X110 Installation & Service Manual 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.

  • Page 66: Changing The Xadmin Password

    System Configuration Changing the XAdmin Password Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin, on page 51. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.

  • Page 67: Disabling Xadmin Access Control

    Kaleido-IP X310/X110 Installation & Service Manual 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for the password change to take effect. A progress indicator appears momentarily, followed by a confirmation message. 7 Click OK. The Log in to XAdmin page appears. Other XAdmin sessions open against the same multiviewer are also redirected to the login page.
  • Page 68 System Configuration Disabling XAdmin Access Control 4 Click OK to close the message window, and then click Apply settings. A progress indicator appears momentarily, followed by a confirmation message. 5 Click OK. Unrestricted access to XAdmin is restored, for this multiviewer.

  • Page 69: Closing A Password-Protected Xadmin Session

    Kaleido-IP X310/X110 Installation & Service Manual Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are ready to close you session. A confirmation message appears.

  • Page 70: Viewing A Multiviewer's Status Information

    System Configuration Viewing a Multiviewer’s Status Information Viewing a Multiviewer’s Status Information To view the status information for a multiviewer 1 Open XAdmin. See Opening XAdmin, on page 51. XAdmin’s Status and Options page appears, showing the multiviewer model, and a list of licenses under MULTIVIEWER STATUS AND LICENSES.

  • Page 71: Using A Kaleido-Rcp2 With Default Settings

    Kaleido-IP X310/X110 Installation & Service Manual Using a Kaleido-RCP2 with Default Settings By default, the Kaleido-RCP2 is configured with DHCP enabled, so it will automatically be assigned an IP address by a DHCP server. If no DHCP server can be found, the Kaleido-RCP2 will fall back to its default static IP address, subnet mask, and gateway settings: Default IP address 10.0.3.191...

  • Page 72: Customizing Layouts, Logical Sources, And Other Kaleido-Ip Elements

    System Configuration Customizing Layouts, Logical Sources, and other Kaleido-IP Elements 8 Press any of the LAYOUT PRESETS buttons to load a predefined layout on the monitor wall. If your system was configured prior to shipment, then a layout will appear on all displays.
  • Page 73 Kaleido-IP X310/X110 Installation & Service Manual Kaleido-IP X310/X110 software options (continued) Kaleido-IP Part Number Option X110 X310 Feature   KIP-OPT-DEC-DD- AC3 stereo and 5.1 Decode license for up to 32 AC3 stereo decode or 5.1 programs.   KIP-OPT-DEC-DD- AC3 2.0 decode Decode license for up to 32 AC3 stereo programs.

  • Page 74: Enabling Options

    System Configuration Enabling Options Enabling Options Certain licenses require further specific configuration procedures. License Option(s) To implement For further information, see also KIP-OPT-UCIP-OUT: SMPTE ST Configuring Head Streaming, on page 76 Uncompressed IP ST 2110 2110-20 output output To enable options on a multiviewer 1 Obtain a license key from Grass Valley.

  • Page 75: Testing The Monitor Wall's Operation

    Kaleido-IP X310/X110 Installation & Service Manual Testing the Monitor Wall’s Operation The Kaleido-IP software must be activated through a license before a layout can be shown on the monitor wall. When the monitor wall shows the message The Kaleido-IP software license is not activated.

  • Page 76: Configuring Head Streaming

    System Configuration Configuring Head Streaming Configuring Head Streaming Notes • The maximum streaming output resolution is HD (1920 × 1080p). • For a multiviewer that has streaming for two heads, both heads must be configured with the same resolution. PREREQUISITES: •...
  • Page 77 Kaleido-IP X310/X110 Installation & Service Manual 4 Expand the streaming options section for the head you want to configure. 5 Under Compressed Output, set Enable and configure the appropriate parameters for your purposes: a Select the streaming output resolution , encoding format, encoding mode, audio pass-through, streaming mode.
  • Page 78 System Configuration Configuring Head Streaming Notes (continued) • In CBR mode, the minimum bit rate is: • 3500 kbps for MPEG-2 • 1500 kbps for H.264 XAdmin does not prevent you from specifying a lower bit rate but the Kaleido Software will ignore lower values and enforce the appropriate minimum listed above.

  • Page 79: Restarting And Shutting Down A Kaleido-Ip Multiviewer

    Kaleido-IP X310/X110 Installation & Service Manual Restarting and Shutting Down a Kaleido-IP Multiviewer Restarting the Monitor Wall Software To restart the monitor wall software 1 Open XAdmin. See Opening XAdmin, on page 51. The XAdmin Status and Options page appears. 2 Click Restart / Shut down in the navigation area on the left side of the page.

  • Page 80: Restarting A Kaleido-Ip Multiviewer

    System Configuration Restarting a Kaleido-IP Multiviewer 4 Click Yes to proceed. Your multiviewer’s operating system will shut down, and then start again. This may take a while. Once the monitor wall software has restarted, the system notifies you. 5 Click OK. The XAdmin Status and Options page appears.

  • Page 81: Shutting Down A Kaleido-Ip Multiviewer

    Kaleido-IP X310/X110 Installation & Service Manual 3 Click Restart unit. The system prompts you to confirm. 4 Click Yes to proceed. Your multiviewer will shut down, and then start again, during which time you can observe messages associated with the Linux shutdown and boot sequences on the monitor wall display connected to Head 1.
  • Page 82 System Configuration Shutting Down a Kaleido-IP Multiviewer To shut down a Kaleido-IP multiviewer 1 Open XAdmin. See Opening XAdmin, on page 51. The XAdmin Status and Options page appears. 2 Click Restart / Shut down in the navigation area on the left side of the page. The Restart / Shut down page appears.

  • Page 83: Configuring Virtual Lan Adapters On A Kaleido-Ip

    Kaleido-IP X310/X110 Installation & Service Manual Configuring Virtual LAN Adapters on a Kaleido-IP To add Virtual LAN adapters on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 51. 2 Click System configuration, in the navigation area on the left side of the page. The System Configuration page appears.
  • Page 84 System Configuration Configuring Virtual LAN Adapters on a Kaleido-IP 3 Click Configure, under Virtual LAN configuration. The “Virtual LAN adapters configuration” page appears. 4 Edit the VLAN configuration file as required. Refer to the Help pane for guidelines, if needed. 5 Click Apply configuration.

  • Page 85: Adding Fonts To A Kaleido-Ip

    Kaleido-IP X310/X110 Installation & Service Manual Adding Fonts to a Kaleido-IP Certain subtitles use a specific font in order to work. Fonts can be added to the Kaleido-IP to support such subtitles. To add fonts on a Kaleido-IP 1 Open XAdmin. See Opening XAdmin, on page 51.
  • Page 86 System Configuration Adding Fonts to a Kaleido-IP 3 Click Configure, under Font configuration. The “Font configuration” page appears. 4 Click Choose a font to upload. A file chooser window appears. 5 Navigate to the font file you want to upload, select it, and then click Open. Note: The Kaleido Software supports true type fonts (TTF) only.

  • Page 87: Importing A Database

    Kaleido-IP X310/X110 Installation & Service Manual IMPORTANT Upgrading or reinstalling the Kaleido Software removes all additional fonts you may have uploaded to the multiviewer. In such case, you will need to repeat this procedure. Importing a Database XEdit must be offline from the multiviewer to import a database. To import a database 1 On the Configure menu, point to Database, and then click Import.
  • Page 88 System Configuration Importing a Database...

  • Page 89: Maintenance & Troubleshooting

    Maintenance & Troubleshooting This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Verifying the Management Port IP Address and Application Version To find the Management Port IP address and application version 1 Connect a mouse to one of the Kaleido-IP frame’s USB ports.

  • Page 90: Maintenance

    Maintenance & Troubleshooting Maintenance Maintenance Generating a System Snapshot A system snapshot creates a compressed file that contains information that can be used by Technical Support for troubleshooting purposes. To generate a system snapshot 1 Open XAdmin. See Opening XAdmin, on page 51. The XAdmin Status and Options page appears.

  • Page 91: Upgrading The Multiviewer

    Kaleido-IP X310/X110 Installation & Service Manual Upgrading the Multiviewer Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version number to take advantage of the latest bug fixes and stability enhancements. See the Kaleido Software Release Notes for more information about a Kaleido Software release. When a Kaleido-IP X310 or X110 multiviewer is currently using Kaleido Software version 10.xx or lower, and you want to upgrade it to a Kaleido Software version 11.00 or higher, a special migration procedure must be followed.

  • Page 92: Pre-Upgrade Checklist

    Maintenance & Troubleshooting Pre-upgrade Checklist Highest Target Upgrade Kaleido Software Version  Software 11.0.0 11.0.1 11.1.0 11.1.1 11.2.0 12.0.0 Version  11.4.0 Not supported Not supported Downgrade Upgrade Kaleido supported supported (minor version (minor version Kaleido Software Software difference is >2) difference is >2) ...

  • Page 93: Upgrading The Kaleido-Ip Multiviewer

    Kaleido-IP X310/X110 Installation & Service Manual Upgrading the Kaleido-IP Multiviewer To upgrade your Kaleido-IP multiviewer 1 From a workstation on the same subnet, open a Web browser window, and type the IP address of the multiviewer, in the address bar. Management Port The Kaleido-IP home page appears.
  • Page 94 Maintenance & Troubleshooting Upgrading the Kaleido-IP Multiviewer 3 Click Upgrade, in the navigation area on the left of the page. The Upgrade page appears. 4 Click Choose a package to upload. A file chooser window appears. 5 Navigate to the RUN package you wish to install, select it, and then click Open. The selected file is uploaded to the Kaleido-IP.
  • Page 95 Kaleido-IP X310/X110 Installation & Service Manual 6 Once the upload has completed, click Apply update. While the upgrade is taking place you can monitor its progress if you wish, or wait until the system prompts you to restart the Kaleido-IP unit. 7 Once the upgrade has completed, if you wish to keep a copy of the log messages, scroll down to the bottom of the page, right-click Download the Upgrade log, and save the log to your hard drive as a text file.

  • Page 96: Downgrading The Multiviewer System

    Maintenance & Troubleshooting Downgrading the Multiviewer System 9 Click Yes to proceed. Your multiviewer will shut down, and then start again, during which time you can observe messages associated with the operating system shutdown and boot sequences on the monitor wall display connected to Head 2. This may take a while. Once the multiviewer has restarted, the system notifies you.

  • Page 97: Displaying The Dashboard

    Kaleido-IP X310/X110 Installation & Service Manual Displaying the Dashboard The multiviewer supports the following types of dashboards: • Status dashboard - displays IP address, software version, currently loaded layout, Frame name/Room, associated Output head • Update dashboard - displays status of System upgrade. To display the dashboard 1 Right-click anywhere on the monitor wall.

  • Page 98: Troubleshooting

    Maintenance & Troubleshooting Troubleshooting Troubleshooting Troubleshooting with the Kaleido-IP frame’s USB ports A USB mouse can be directly connected to the multiviewer for troubleshooting purposes (as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following conditions. •...
  • Page 99 Kaleido-IP X310/X110 Installation & Service Manual IMPORTANT Be careful not to short-circuit the batteries by adhering to the appropriate safe handling practices. Do not dispose of batteries in a fire as they may explode. Batteries may explode if damaged or overheated. Do not dispose of batteries as household waste.
  • Page 100 Maintenance & Troubleshooting Disposal and Recycling Information...

  • Page 101: Specifications

    Specifications Kaleido-IP Inputs IP Inputs Kaleido-IP X310 physical 4 Gigabit Ethernet with RJ-45 connector (Management Port and Media Ports) 2 additional data Gigabit Ethernet with RJ-45 connector (optional Media Ports) or two additional SFP28 or QSF28 connectors Kaleido-IP X110 physical 4 Gigabit Ethernet with RJ-45 connector (Management Port and Media Ports) Transport MPEG transport streams over UDP or RTP Multicast/Unicast...
  • Page 102 Specifications The following table lists some (but not all) output formats supported at the DisplayPort connections. Kaleido-IP HDMI output formats Resolution Format name Refresh rates (Hz) 1280 × 1024 SXGA 50, 59.94 1280 × 1024 BARCO 59.94 1360 × 768 50, 59.94 1480 ×...

  • Page 103: Decoding Capacity

    Kaleido-IP X310/X110 Installation & Service Manual Decoding Capacity Numbers represent the maximum video decoding capacity when only this format is used and head streaming is disabled. Actual performance may vary according to the content’s complexity. This table and accompanying notes should only be used as general guidelines. The absolute maximum video decoding capacity is 128 streams under all conditions.

  • Page 104: Codec Support By Streaming Mode

    Specifications Codec Support by Streaming Mode Transport Uncom- KIP decoding mode  RTMP Stream RTSP RTSP-ES RTP-ES pressed (HTTP) RTSP Elementary SMPTE ST Protocols  RTMP MPEG-TS stream 2022-6 H.265 (HEVC) Optional Optional Optional       H.264 (AVC) Video codec...
  • Page 105 Kaleido-IP X310/X110 Installation & Service Manual Kaleido-IP X310 Frame Height 43 mm (1.7 in) 1 RU Width 437 mm (17.2 in) Depth 710 mm (28 in) Weight 12.7 kg (28 lbs) Power supply 750 W (1+1) hot-swappable, redundant power supply, 10-4 amp Nominal power 550 W 100-240 V, 60-50 Hz...

  • Page 106: Multiviewer Integration With Other Systems And Equipment

    Specifications Display Output Extender via Fiber Optic Device DXF-200 (optional) Distance 1 km (3280 ft) Fiber optic cable Multi-mode 50 or 62.5/125 SC Connector Remote Output via IP Streaming Video formats MPEG transport stream over Unicast or Multicast RTSP Audio format MPEG-1 Layer 2 stereo Multiviewer Integration with other Systems and Equipment A number of configurable services are available to establish communications between the...

  • Page 107: Drivers For Controlling Tally Interface Devices From The Multiviewer

    Kaleido-IP X310/X110 Installation & Service Manual Text database Company Protocol download Routers/Controllers Grass Valley GVG-NP Emulation Jupiter CM-4000 and CM- 4400 system controllers GVG 7000 Native Protocol Concerto-series routers, Encore-series control panels Grass Valley Jupiter ASCII Venus-series and Trinix-series (Thomson/Philips) communications protocol routers Imagine...

  • Page 108: Drivers For Timers

    Specifications Production Switchers Company Device/System Grass Valley (Thomson) Kayenne K-Frame, Karrera K-Frame, Zodiak, XtenDD HD/SD series UMD controllers Company Protocol Device/System TSL UMD protocol V5.0 UMD Controller (TCP/IP or UDP/IP) IP Limitation: only one screen index can be received per unicast port. Image Video TSI-1000 Tally System Interface (requires option from Image Video)
  • Page 109 Kaleido-IP X310/X110 Installation & Service Manual...

  • Page 110: Contact Us

    Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1-530-478-4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com). An online form for e-mail contact is also available from the website.

This manual is also suitable for:

Grass valley kaleido-ip x110

Table of Contents