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Kaleido-IP X320/X120 Installation & Service Manual Important Safeguards and Notices This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons.
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Notices The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives. The presence of this symbol in or on Grass Valley product means that it complies with safety of laser product applicable standards. Warnings A warning indicates a possible hazard to personnel, which may cause injury or death.
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Kaleido-IP X320/X120 Installation & Service Manual • When installing this equipment, do not attach the power cord to building surfaces. • Products that have no on/off switch, and use an external power supply must be installed in proximity to a main power outlet that is easily accessible. •...
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Notices Mesures de sécurité et avis importants La présente section fournit des consignes de sécurité importantes pour les opérateurs et le personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et assurez-vous de les respecter, en particulier celles qui sont destinées à...
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Kaleido-IP X320/X120 Installation & Service Manual La marque ETL Listed d’Intertek pour le marché Nord-Américain certifie que l’appareil visé a été testé par Intertek et reconnu conforme aux exigences applicables en matière de sécurité électrique en vigueur au Canada et aux États- Unis.
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Notices • Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité par le personnel technique qualifié. Mises en garde Les mises en garde signalent des conditions ou des pratiques susceptibles d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci- dessous : •...
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Kaleido-IP X320/X120 Installation & Service Manual • Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet antistatique. Elle doit se situer entre 1 et 10 mégohms. • Si vous devez mettre une carte de côté, assurez-vous de la ranger dans un sac protecteur antistatique.
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Notices • EN 55024 Class A Immunity • EN 61000-3-2 Limits for harmonic current emissions • EN 61000-3-3 Limitation of voltage fluctuations and flicker This equipment has also been tested and found to comply with the requirements of the EMC directive 2006/95/EC — Low Voltage: •...
Overview Welcome to the Kaleido family of multiviewers! This chapter provides an overview of the Kaleido-IP unit. Introduction This Installation & Service Manual is designed to help you get your Kaleido-IP X320, or Kaleido-IP X120 multiviewer up and running for the first time. The Kaleido-IP can monitor and display HD and SD television programs distributed over IP, across two HDTV displays.
Installation This chapter provides information about system requirements, items shipped with your Kaleido-IP unit and it will guide you through the installation of a Kaleido-IP X320, or Kaleido-IP X120 multiviewer. Getting Organized / Unpacking Required Materials Your Kaleido-IP system package includes the following •...
Installation Mechanical Installation • Cables (to connect your multiviewers to displays, and to the networks): Cable type Purpose CAT-5 For Ethernet connectivity (management network, data/video networks) Grass Valley Display cables Extension modules—for example ’s DXF-200 (part number DXF-200-C)—or standard DVI, HDMI, or DisplayPort cables. DisplayPort-to-DVI adapters, if needed.
Multiviewer Cabling This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Data Network Data Network Data Network Data Network DP 3 & 4 Head1 Head2 (Do Not Use) LAN3 LAN4 LAN6 LAN5 Power Supply Module Power Supply Module LAN1 LAN2...
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Multiviewer Cabling Signal Connections to the Multiviewer 2 Connect the other Ethernet ports you require (if any) to the appropriate data networks. Note: To disconnect a network cable at the optional LAN5 or LAN6 data ports, you may need to use the blade of a flat screwdriver to reach the cable’s locking mechanism.
Kaleido-IP X320/X120 Installation & Service Manual 5 Connect the power cords, and then turn the power on. The power switch is located on the front panel. IMPORTANT Should you want to add or replace a display or AV receiver at a later time, make sure the multiviewer is powered off, before making these changes.
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Multiviewer Cabling Changing the Output Resolution 5 Click OK. The output resolution is adjusted accordingly.
IP Network Setup This chapter shows how to implement IP network connectivity with the multiviewer. Networking Essentials The Kaleido-IP multiviewer must be configured with at least two IP addresses; one for the Management Network, and one for a Data Network, with the corresponding network mask and gateway settings, and a system name.
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IP Network Setup Networking Essentials The Kaleido-IP is shipped with the following default settings. Kaleido-IP default IP settings Kaleido-IP-6 Kaleido-IP-4 Management IP address (LAN1) 10.0.3.70 10.0.3.70 Network mask 255.255.0.0 255.255.0.0 Default gateway 10.0.0.1 10.0.0.1 Link mode Auto-negotiate Auto-negotiate Data port 1 IP address (LAN2) 172.30.3.70 172.30.3.70 Network mask...
Kaleido-IP X320/X120 Installation & Service Manual Changing the Management IP Address from the Monitor Wall The management IP address, system name, and other parameters can be set via a control panel on the monitor wall, however this will also change the IP address of data interfaces. To change the management IP address of the Kaleido-IP from the monitor wall 1 Connect a mouse to one of the USB connectors of the Kaleido-IP.
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7 Internet Explorer users: If a blank page appears, then refer to Enabling the Compatibility View in Internet Explorer, in the Kaleido-X User’s Manual. The XAdmin Status and Options page appears. 8 Click System configuration, in the navigation area on the left of the page. The System Configuration page appears, showing the current system name, management and data IP addresses, network masks, default gateway, connection- speed and duplex-mode settings, as well as the date and time settings.
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Kaleido-IP X320/X120 Installation & Service Manual 9 Under General, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
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IP Network Setup Changing the Management IP Address from the Monitor Wall Default gateway If your Management Network is not configured with a gateway, clear the default gateway IP address, by clicking Remove. Gateway If data ports and the Management Network are configured within different subnets, and this Kaleido-IP is meant to monitor HLS, RTSP, or RTMP sources, add the required gateway addresses, by clicking...
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Kaleido-IP X320/X120 Installation & Service Manual 16 Click Apply settings. The multiviewer must be restarted for changes to the network configuration to take effect. A message appears prompting you to reboot the system immediately. 17 Click OK. Note: Settings cannot be applied to a multiviewer system while an upgrade is in progress.
IP Network Setup Network Considerations 19 If this system must monitor sources from a VLAN environment, then refer to Configuring Virtual Network Adapters on a Kaleido-IP, in the Kaleido-X User’s Manual, to add the required virtual network adapters. Network Considerations It is possible to add and configure up to 6000 logical sources without exceeding the network’s bandwidth or the unit’s decoding resources.
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Kaleido-IP X320/X120 Installation & Service Manual Port Used for Transport Notes Used by XEdit and XAdmin 5122 Used by XEdit for keepalive (heartbeat) 5432 Used by XEdit for export operations 7600 Used for troubleshooting the REST API (remote control) 13000 Online connection 13100 Used for calibration data from XEdit...
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IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 32769 filenet-rpc 5120 On multicast 230.8.8.9 for RCP2 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive” (heartbeat) 5100 Densité Internal communication within a Kaleido-MX, Kaleido-MX 4K, or Kaleido-Modular-X multiviewer system;...
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Kaleido-IP X320/X120 Installation & Service Manual From multiviewer to peripheral devices Port Used for Transport Notes SMTP Simple Mail Transfer Protocol, for e-mail alerts. 8851 Alpermann+Velte TCP Used to obtain information from Plura (Alpermann+Velte) Studio Production Timer (SPT) systems. 5100 GPI-1501 Used to obtain information from GPI-1501 General Purpose Interface I/O modules.
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IP Network Setup TCP/UDP Port Usage Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port to use for communications between the multiviewer and an external router. Between multiviewer and SNMP managers Port Used for Transport Notes SNMP Used for SNMP (Simple Network Management Protocol) communications between external SNMP managers and a...
System Configuration This chapter shows how to configure the multiviewer. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access Kaleido-X client applications. Operating system Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7 Processor As required by the operating system or better.
System Configuration Installing XEdit from your Multiviewer’s Home Page • Signal Path Viewer opens as a standalone panel, updated in real time, showing assignment information between router sources and multiviewer inputs. Signal Path Viewer is not used with Kaleido-IP. See Installing Signal Path Viewer on page 45.
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Kaleido-IP X320/X120 Installation & Service Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, XEdit will appear on your desktop, in the Apps view with all the other applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
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Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC or laptop, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
Kaleido-IP X320/X120 Installation & Service Manual Note: Once it has been installed from the multiviewer, XEdit remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, or Start screen (see page 35), or from the Start menu.
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System Configuration Installing a Specific Version of XEdit A progress indicator window appears while XEdit is installed. At the end of the installation process, • if you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs);...
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Kaleido-IP X320/X120 Installation & Service Manual Notes (continued) • If the installer cannot find all of the fonts it needs already on your PC or laptop, it adds them automatically to the install folder, in which case a message will appear to confirm the font update, and instruct you to restart the application.
System Configuration Uninstalling XEdit Note: Once it has been installed from the multiviewer, XEdit remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen, or from the Start menu. If you have installed multiple versions of XEdit, the shortcut on your desktop opens the last version you installed.
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Kaleido-IP X320/X120 Installation & Service Manual 4 Click Uninstall. This removes XEdit, including all shortcuts, launchers, and other elements that were installed with it, from your system. Uninstalling XEdit (Static Version 7.20 or Later) To uninstall XEdit (static version 7.20 or later) 1 Close all XEdit windows you may have open.
System Configuration Installing Router Control 4 Click Uninstall. This removes the selected version XEdit, including all shortcuts, launchers, and other elements that were installed with it, from your system. Uninstalling XEdit (Version 7.11 or Earlier) To uninstall XEdit (version 7.11 or earlier) 1 Close all Java applications you may have open.
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Kaleido-IP X320/X120 Installation & Service Manual More security warnings or prompts may appear, which you may safely dismiss or accept. A window appears, showing the download and installation progress. At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs).
System Configuration Uninstalling Router Control On the Help menu, click Help to access the online documentation, or refer to the iControl Router User Guide, available from the Documentation Library section of Grass Valley’s website. Notes • Once it has been installed from the multiviewer, Router Control remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see...
Kaleido-IP X320/X120 Installation & Service Manual 2 Locate the Uninstall Router Control shortcut. • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. •...
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System Configuration Installing Signal Path Viewer 3 Unless your browser let you run the file (and you chose to do so), navigate to the location were you saved the installer file and open it. More security warnings or prompts may appear, which you may safely dismiss or accept.
Kaleido-IP X320/X120 Installation & Service Manual Notes • Signal Path Viewer is not used with Kaleido-IP. • Once it has been installed from the multiviewer, Signal Path Viewer remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see page...
System Configuration Opening XAdmin • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen. 3 Click Uninstall Signal Path Viewer. An uninstall screen appears. 4 Click Uninstall. This removes Signal Path Viewer, including all shortcuts, and other elements that were installed with it, from your system.
Kaleido-IP X320/X120 Installation & Service Manual 2 Click the XAdmin button. 3 If you see a security warning, or a certificate error message, then refer to Registering your Multiviewer's Security Credentials with your Browser, on page 50. 4 If the “Log in to XAdmin” page appears, type the password, and then click Log in. 5 Internet Explorer users: If a blank page appears, then refer to Enabling the Compatibility View in Internet...
System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 Internet Explorer users: If a blank page appears, then refer to Enabling the Compatibility View in Internet Explorer, on page 58. The XAdmin Status and Options page appears. You can access all XAdmin features, by clicking the links, in the navigation area on the left side of the page.
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Kaleido-IP X320/X120 Installation & Service Manual 2 Click Add Exception. 3 In Add Security Exception, click Confirm Security Exception. Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser Internet Explorer’s security warning Chrome’s security warning...
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Kaleido-IP X320/X120 Installation & Service Manual Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
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Kaleido-IP X320/X120 Installation & Service Manual 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
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System Configuration Registering your Multiviewer's Security Credentials with your Browser 9 Click Finish. A security warning appears.
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Kaleido-IP X320/X120 Installation & Service Manual 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window. 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again.
System Configuration Enabling the Compatibility View in Internet Explorer Special note for users of Chrome (continued) Enabling the Compatibility View in Internet Explorer When you try to access XAdmin, from your multiviewer’s home page, in Internet Explorer 8, 9, or 10, you may see a blank page instead of XAdmin’s Status and Options page.
Kaleido-IP X320/X120 Installation & Service Manual The Compatibility View mode will remain enabled for this multiviewer as long as its IP address does not change. XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin.
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System Configuration Enabling XAdmin Access Control 5 Click OK to close the message window. The Apply settings button becomes available. 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message.
Kaleido-IP X320/X120 Installation & Service Manual Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin on page 48. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.
System Configuration Disabling XAdmin Access Control Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 48. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.
Kaleido-IP X320/X120 Installation & Service Manual A confirmation message appears. 2 Click OK. The login page appears. Only authorized users have access to XAdmin for this multiviewer. Opening Signal Path Viewer To open Signal Path Viewer • Double-click the Signal Path Viewer shortcut on your desktop.
System Configuration System Setup Status and Options page • The name used in Kaleido-X to represent a multiviewer model is shown below. Multiviewer model Represents Kaleido-IP-4 A Kaleido-IP X120 or X320, frame with four network adapters Kaleido-IP-6 A Kaleido-IP X320 frame with six network adapters 2 Click the arrow button at the end of a module’s heading row to see more details the item.
Kaleido-IP X320/X120 Installation & Service Manual Opening XEdit in Online Mode To open XEdit in online mode 1 Select XEdit from the Start Menu. 2 When prompted to specify a database, choose one from the Path list, or click Browse to specify another location, and then click OK to continue.
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System Configuration Configuring Transport Streams Note: Under the network adapter elements, transport streams are listed in alphabetical order. The settings for the selected multicast stream appear in the Properties pane. 3 Replace the default stream name if desired, select the appropriate protocol (RTP, UDP), and enter the multicast group IP address, and port number associated with the actual transport stream you want to monitor.
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Kaleido-IP X320/X120 Installation & Service Manual The Kaleido-IP establishes a connection with the selected stream. All programs that are part of the stream, and the elementary streams included in these programs, automatically appear under the transport stream element in the System list. 6 Repeat this until you have completed the required configuration changes to match the set of transport streams you want to monitor.
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System Configuration Configuring Transport Streams • importing transport stream configuration information, from a spreadsheet • adding source-specific or source-filtered multicast (SSM or SFM) transport streams • adding HLS playlists • adding RTSP transport streams • adding RTMP transport streams • adding NMOS devices Adding a Multicast Transport Stream To add a multicast transport stream 1 In the main window, click the System tab, and then click Description/Calibrations on...
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Kaleido-IP X320/X120 Installation & Service Manual 4 If the stream you want to add is constrained to a virtual LAN, select Virtual LAN tagging, and then type the appropriate VLAN identifier. Note: VLAN adapter settings must have been previously configured in XAdmin.
System Configuration Defining Logical Sources Adding a Unicast Transport Stream To add a unicast transport stream 1 In the main window, click the System tab, and then click Description/Calibrations on the second level tab bar. 2 Expand the System hierarchical list, right-click the appropriate network adapter for the source you want to add, and then click insert Unicast.
Kaleido-IP X320/X120 Installation & Service Manual 2 In the Tools pane, expand the multiviewer, and navigate to the transport stream for which you want to define logical sources. 3 Right-click the transport stream, and then click Create logical sources on the menu. Logical sources are automatically created for every program signal found in the selected transport stream.
System Configuration Testing the Monitor Wall Operation To access Kaleido-X rooms located in other subnets, the Kaleido-RCP2 must be configured with the appropriate unicast IP addresses (see the “Configuring Unicast IP Addresses” section in the Kaleido-RCP2 Guide to Installation and Operation, available from the Documentation Library section of Grass Valley’s website).
Kaleido-IP X320/X120 Installation & Service Manual To load a layout on the monitor wall • If you have configured a Kaleido-RCP2 (see System Setup, on page 64), press any of the LAYOUT PRESETS buttons to load a predefined layout on the monitor wall. Note: To access other layouts, press the LOAD button.
System Configuration Enabling Options Enabling Options To enable options on a multiviewer 1 Open XAdmin. The XAdmin Status and Options page appears. 2 Click the arrow button at the end of the heading row that corresponds to the module for which you want to enable an option. 3 Locate the entry for the option you want to enable.
Kaleido-IP X320/X120 Installation & Service Manual 5 Enter the key for the specific option in the box, and then click OK. Once the option is enabled, the key is displayed, and a Disable button replaces the Enable button. Notes • The Kaleido-IP currently supports extraction of CC/subtitling and XDS data (1 license/program), and display rotation.
System Configuration Restarting a Kaleido-IP Multiviewer The Restart / Shut down page appears. 3 Click Restart software. The system prompts you to confirm. 4 Click Yes to proceed. Your multiviewer’s operating system will shut down, and then start again. This may take a while.
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Kaleido-IP X320/X120 Installation & Service Manual 2 Click Restart / Shut down in the navigation area on the left side of the page. The Restart / Shut down page appears. 3 Click Restart unit. The system prompts you to confirm. 4 Click Yes to proceed.
System Configuration Shutting Down a Kaleido-IP Multiviewer Note: Clicking the “Reset multiviewer” button on the Status and Options page for a Kaleido-IP is equivalent to the above procedure except that there is no feedback from XAdmin. Shutting Down a Kaleido-IP Multiviewer Note: The Kaleido-X software does not support activating a soft shutdown from the Kaleido-IP frame’s power button.
Kaleido-IP X320/X120 Installation & Service Manual Your multiviewer will perform a clean shut down, during which time you can observe messages associated with the Linux shutdown sequence on the monitor wall display connected to Head 1. 5 Click OK to continue. Configuring Head Streaming on a Kaleido-IP Notes •...
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System Configuration Configuring Head Streaming on a Kaleido-IP 4 Select Enable streaming and configure the appropriate parameters for your purposes: a Select the desired output resolution, encoding format, encoding mode, streaming mode. b Type the appropriate bit rate. Notes • If the streaming output is meant to feed a Kaleido-IP multiviewer, the following output resolution / bit rate combinations should ensure good video quality on the monitor wall: •...
Kaleido-IP X320/X120 Installation & Service Manual 5 Click Apply configuration. A message appears confirming that the configuration has been applied. 6 Click OK to continue. Configuring Virtual Network Adapters on a Kaleido-IP To add virtual network adapters on a Kaleido-IP 1 Open XAdmin (see Opening XAdmin on page 48).
System Configuration Adding Fonts to a Kaleido-IP 4 Edit the VLAN configuration file as required. Refer to the Help pane for guidelines, if needed. 5 Click Apply configuration. A message appears prompting you to restart the software. 6 Click Yes. A message appears confirming that the software has restarted.
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Kaleido-IP X320/X120 Installation & Service Manual 3 Click Configure, under Font configuration. The “Font configuration” page appears. 4 Click Choose a font to upload. A file chooser window appears. 5 Navigate to the font file you want to upload, select it, and then click Open. Note: The Kaleido-X software supports true type fonts (TTF) only.
System Configuration Importing a Database 7 Click Yes to proceed. Your multiviewer will shut down, and then start again. This may take a while. Once the multiviewer has restarted, the system notifies you. 8 Click OK. The XAdmin Status and Options page appears. 9 Make sure the same font is available on the client PC or laptop where you use XEdit.
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Kaleido-IP X320/X120 Installation & Service Manual 3 Click Yes. A progress window appears, followed by a message stating whether the import succeeded or not. 4 Click OK. The imported data has replaced the former content in your local workspace. The originating system’s multiviewer model and IP address now appear in the System list.
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System Configuration Importing a Database...
Maintenance & Troubleshooting This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Verifying the Management IP Address and Application Version To find the management IP address and application version 1 Connect a mouse to one of the Kaleido-IP frame’s USB ports.
Maintenance & Troubleshooting Configuration 4 Copy the installer file for Super Doctor onto your Kaleido-IP: a Run WinSCP. b Connect to the Kaleido-IP’s management network IP address. See Verifying the Management IP Address and Application Version, on page 87. Use the following credentials to connect to the Kaleido-IP frame.
Kaleido-IP X320/X120 Installation & Service Manual 2 Click the Help & support link in the navigation pane. The Technical Support page appears. Click here ... or here 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive.
Maintenance & Troubleshooting Troubleshooting Troubleshooting Troubleshooting with the Kaleido-IP frame’s USB ports A USB mouse can be directly connected to the multiviewer for troubleshooting purposes (as opposed to connecting the mouse to a Kaleido-RCP2, for instance) with the following conditions. •...
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Kaleido-IP X320/X120 Installation & Service Manual 4 Dispose of the battery and equipment according to your local environmental laws and guidelines. IMPORTANT Be careful not to short-circuit the batteries by adhering to the appropriate safe handling practices. Do not dispose of batteries in a fire as they may explode.
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Maintenance & Troubleshooting Disposal and Recycling Information...
Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1 530 478 4148. To obtain a local phone number for the support center nearest you, please consult the Contact Us section of Grass Valley’s website (www.grassvalley.com). An online form for e-mail contact is also available from the website.
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