Message Indication Repetition; Message Priority; Call Priority - ASCOM i63 User Manual

Messaging
5.1.2

Message Indication Repetition

The handset can be configured to repeat the audio signal (alert) notifying the user about the received
message. Message indication is repeated every seven seconds until the user reads the message or turns
the sound off. For the appropriate message settings, please refer to the Configuration Manual, Ascom i63
VoWiFi Handset, TD 93300EN
Certain system-defined properties can be assigned to a message to give it a high priority, for example, an
alarm priority message. Alert repetitions start automatically when a high-priority message is received. Such
messages do not need to be explicitly configured to trigger alert repeats. A high-priority alert is repeated
every 10 seconds for a maximum of 5 minutes and then the alert stops.
Alerts continue to be repeated until the end key, the mute button, or a soft key is pressed to access the
message.
5.1.3

Message Priority

This section includes a general description about message queuing and prioritizing. For the details on
configuration as well as on the examples of message handling, please refer to the Configuration Manual,
Ascom i63 VoWiFi Handset, TD 93300EN.
All incoming messages are placed in a message queue and first sorted according to the message priority
and then according to the arrival time
their priority status (Time to prioritize) and if the message needs to be closed manually or automatically to
move to the next one placed in the message queue (Time to Read).
Time to prioritize (TTP) starts when a message is displayed and continues to run when the message is
placed in the messaging queue. Each message in the message queue is automatically displayed for the
next 20 seconds, but you can extend the display time by pressing any button. If you receive a message that
has higher priority than the currently displayed message, the message with lower priority is placed in queue
and its TTP is paused.
Messages can be closed manually or automatically when the Time to Read (TTR) expires. Regardless of
how a message is closed, it is removed from the message queue and stored in the Inbox. The closed
message is indicated by the Read message icon
The message that has not been closed is put last in the message queue and remains there until it has been
read or closed. Such message is marked with the New message icon
5.1.4

Call Priority

During incoming calls, the call information dialog is normally shown over the message. This default behavior
can be changed so that messages with a certain priority are displayed without being interrupted by the calls.
For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.
By setting a call priority, the handset compares the call priority with the message priority to determine which
information shall be displayed. If messages and calls have equal priorities, the priority will be given to the
message as of higher importance.
14. The sorting order for the message queue depends on the system configuration.
22
14 . The handset can be configured to define how long messages keep
in the Inbox.
USER MANUAL
Ascom i63 VoWiFi Handset
in Inbox.
TD 93289EN / 09 April 2020 / Ver. C