Online Resources; Helpful Tools And Tips; My Account And Bill Pay; Policies - Polycom RealPresence Trio 8500 Quick Start Manual

Helpful Tools and Tips

Your experience with Midco matters to us. We want to help you get the most out
of your services. We offer many helpful tools and resources for you at
Midco.com/Business. Check it out today!
Midco.com/Business/Support
Visit our online library of helpful tools and information for you, including the
most commonly requested resources. Get help with your equipment, online
CommPortal, the Softphone app (if your business uses it), troubleshooting and
more.

My Account and Bill Pay

Midco.com/Business/MyAccount
• View and pay your current and past bills online. Set up auto pay or make a
one-time payment. Don't forget to go green by enrolling in e-statements.
• Sign up to receive email and texts about service maintenance and your
account.

Policies

Midco provides hosted VoIP service to our customers subject to policies
established for the protection of our users, our company and our
communities. Visit Midco.com/Legal, which include these and others:
• Acceptable Use Policy
• Phone Service Terms and Conditions
• Cable, Internet and Phone Subscriber Privacy Notice
• Online Privacy Policy

24/7 Support

Have a question? Let us know! Reach out to us around-the-clock at
1.800.888.1300. We also offer customer service by email, live online chat and
social media, and at our local Customer Experience Centers during regular
business hours. Just visit Midco.com/Business/Contact.
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