Troubleshooting - Pentair FLECK 5810 Service Manual

TROUBLESHOOTING

Problem
Valve constantly Error in programming has caused
regenerates a regeneration loop condition in the
Error Alerts
NOTE: An Error Alert appears on the Home screen if an error
condition is detected. Press the Error Alert button
to view the error message.
NOTE: Most error alerts are cleared at regeneration. If the
error persists following a regeneration attempt the
appropriate reset and recovery procedure below or
contact technical support.
Error Screen
Display
Motor Stall No state changes in the optical
sensor are detected for six
No changes
detected in the
optical sensor for 6
seconds
Motor Run-On An undesired optical sensor state
Undesired change
detected in the
optical sensor
Plumbing Leak The flow meter has reported
continuous flow for more than 24
Valve Position Valve has failed to find position in
Valve took over a
minute to find cycle
step
Reset Error The valve has reset at least five
times in a short amount of time.
Probable
Mechanical Failure
Cause
Disconnect the motor from the control circuit board (see "WIRING DIAGRAM" on
page 30 for location on circuit board). A Motor Stall error will occur, allowing
control. access to Master Settings. Navigate to the Valve screen and check Regen Type
settings. Ensure that the value for Capacity is larger than the value for Hardness,
and save settings.
If the error continues to occur, unplug the unit, put it into bypass and contact
technical support.
Cause
Unplug the unit and plug back in. Allow the control to attempt to find position again.
Verify the optical sensor is in place with the wires connected to the circuit board.
seconds.
Verify the motor and drive train components are in good condition and assembled
properly. Check the valve and verify that the piston travels freely. Replace/
reassemble the various components as necessary.
Plug the unit back in and observe its behavior. If the error reoccurs, unplug the unit,
put it into bypass and contact technical support.
Non-critical error. Extra optical sensor pulse detected. Press the Regeneration
change occurred. button to advance motor to clear error.
Error will clear when flow to meter drops below 0.5 GPM or 1 LPM. If continuous
flow is expected, turn plumbing leak detection off in Master Settings.
hours.
Unplug the unit and plug it back in. If error continues, call technical support. Check
one minute. the valve and verify that the piston travels freely. Replace/reassemble the various
components as necessary.
Attempt to perform a manual regeneration. If error continues, call technical
support.
Correction
Reset and Recovery
FLECK 5810 & 5812 XTR2 Service Manual • 17