PAX A920 User Manual & Setup Manual
By paymentcloud
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Also See for A920:
- Quick start manual ,
- Reference manual (64 pages) ,
- Quick setup manual (47 pages)
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Summary of Contents for PAX A920
- Page 1 PAX A920 User Manual & Setup Guide PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com...
- Page 2 Setup and more efficient. Whether at a pop-up shop, food truck, or on the Accept Payments go, the PAX A920 ensures you never miss a sale. With its intuitive card reader and reliable performance, this credit card machine is Settings designed to handle all your payment needs effortlessly.
- Page 3 Rights Reserved How To Turn On/Off To turn your PAX A920 on, press and hold down the power button on the right side of your device for approximately two to three seconds. To turn the device off, press the same button until you...
- Page 4 PCI-compliant security measures. It also has an Ethernet RJ45 port. To access 4G connectivity, install a SIM card into the back of your A920 device. Before setting up your PAX A920 with a functional SIM card, make sure that your terminal is safely powered off.
- Page 5 4. At this point, the cardholder will swipe or insert their card. When prompted, they will be directed to enter their PIN details on the A920’s touchscreen. Confirm to verify the debit transaction. 5. The transaction will either be approved or denied. A copy of the receipt will be displayed on the screen.
- Page 6 Spec Sheet 3. The cardholder will swipe, tap, or insert the card used in the original transaction. Shop PAX A920 4. The refund will be approved or denied. A copy of the receipt will be displayed on the screen. 5. To print the receipt, select PRINT.
- Page 7 Spec Sheet 3. Enter a TRANSACTION #. Locate this on a print receipt under ‘record number.’ Shop PAX A920 4. The merchant or cardholder will be prompted to tap, swipe, or insert the card used in the original transaction. Cardholders will not be required to sign a receipt.
- Page 8 Settings Troubleshooting Note: If receipt paper is stored incorrectly in the PAX A920, the & Tips user will receive an ERROR message on their device. Rights Reserved How To Print Reports 1.
- Page 9 Settings than 2020. Troubleshooting & Tips How To Change the Batch Number on the PAX A920 Rights Reserved 1. Go to the main menu and select FUNC. 2. Select SETTINGS. 3. Enter the OPERATOR PASSWORD, the day’s date entered in the MMDDYYYY format.
- Page 10 For faster processing time and a more expansive display, we Additional Information recommend the PAX A920 Pro, an upgraded version of the PAX A920 (also powered by Android). In addition to a built-in camera Spec Sheet and efficient thermal printer, the PAX A920 Pro comes equipped with an optional infrared barcode scanner.
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Page 11: Troubleshooting And Tips
3. Check that your power source is stable and functional. Setup Accept Payments What To Do if Your PAX A920 Reads “PED TAMPERED” If your device suddenly displays text reading PED TAMPERED Settings on-screen, do not select any on-screen options or attempt to Troubleshooting fix the problem yourself. -
Page 12: Factory Reset
Be sure to back up any valuable data before proceeding with a factory reset. In this case, factory resetting the PAX A920 will not impact the preloaded Device Key. Password reset option for PAX A920 users: 1. - Page 13 PAX A920 Common Error Messages Below is a list of other common messages you may receive on Additional Information your PAX A920 screen, alerting you of an error that must be addressed. These usually appear along with their corresponding Spec Sheet error codes: •...
- Page 14 Rights Reserved PAX and the PAX logo are trademarks or registered trademarks of PAX. Other trademarks or trade names are the property of their respective companies. Additional Information © 2025 PaymentCloud LLC. All rights reserved. Subject to changes and errors excepted.
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