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Repair Instruction; Troubleshooting - Philips SmartPro FC8794/01 Service Manual

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Repair instruction

Troubleshooting:

Problem
1. The robot doesnot start
cleaning when I press the
start/stop button.
2. The robot does not respond
when I press the buttons.
3. The robot beeped and
stopped.
4. The robot does not clean
properly.
5. The rechargeable battery can
no longer be charged or runs
empty very fast.
6. The robot is moving in circles.
Possible cause
a. The rechargeable battery is
empty.
a. The robot could not fi nd the
docking station and the battery
ran out.
a. One or both wheels are stuck.
b. One or both side brushes are
stuck.
c. The robot was lifted while it
was cleaning.
a. The bristles of one or both side
brushes are crooked or bent.
b. The fi lter in the dust container
is dirty.
c. The suction opening in the
bottom of the dust container is
clogged.
d. The front wheel is jammed with
hair or other dirt.
e. The robot is cleaning a very
dark or shiny surface, which
triggers the drop-off sensors.
This causes the robot to move
in an unusual pattern.
a. The rechargeable battery has
reached the end of its life.
a. The robot is in spot-cleaning
mode.
FC8794/01 /31 /82
Solution
• Charge the rechargeable battery (see
"Preparing for use" in the Direction for Use).
• Place the robot on the plugged-in docking
station. After a few seconds, the robot beeps
and the green light fl ashes on the docking
station and the blue light on the robot is
fl ashing.
• Press the start/stop button. Remove the
fl uff , hair, thread or wire that is caught around
the wheel suspension. Otherwise return the
appliance to a repair center.
• Clean the side brushes (see "Cleaning the
robot" in the Direction for use).
• Press the start/stop button. Place the robot on
the fl oor. Then press the start/stop button to
make the robot resume cleaning.
• Soak the brush or brushes in warm water for
a while. If this does not restore the bristles to
their proper shape, replace the side brushes
(see :"Replacing the sicde brushes" in Direction
for use).
• Disassemble the fi lter unit Clean the dust fi lter
and the EPA fi lter with the small brush. You can
also rinse the dust fi lter under a tap but let it
completely dry before placing back.
If cleaning the EPA fi lter does not help anymore,
replace the fi lter with a new one. We advise you
to replace the EPA fi lter at least once a year.
The fi lter is available as FC8007/01 in Europe
and FC8007/81 in China.
• Clean the suction opening (see "Cleaning the
robot" in Direction for use).
• Clean the front wheel (see "Cleaning the robot"
in Direction for use).
• Press the start/stop button and then move the
robot to a lighter coloured piece of the fl oor.
If the problem continues to occur on lighter
colored fl oors, please to to www.philips.com/
support or contact the Consumer Care Center
in your country. Or Clean the drop-off sensors
with the small brush.
• Have the rechargeable battery replaced by a
Philips service center.
• It is part of the auto cleaningt mode. After
approx. one minute the robot resumes its
normal cleaning pattern. You can also stop the
spot-cleaning mode by selecting a diff erent
cleaning mode on the remote control.
17-20

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This manual is also suitable for:

Smartpro fc8794/31Smartpro fc8794/82