Axis Q6032-E PTZ User Manual
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Axis Q6032-E PTZ User Manual

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USER MANUAL
AXIS Q6032-E PTZ Dome Network Camera

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Summary of Contents for Axis Q6032-E PTZ

  • Page 1 USER MANUAL AXIS Q6032-E PTZ Dome Network Camera...
  • Page 2 Later versions of this document will be posted to the Axis website, communications. However, there is no guarantee that interference as required. See also the product’s online help, available via the will not occur in a particular installation.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 4: Hardware Overview

    AXIS Q6032-E PTZ Dome Network Camera Hardware Overview Hardware Overview Network connector (High PoE) Part number (P/N) & Serial number (S/N) Heater Power button SD card slot (SDHC) Status LED indicator Control button Connectors page 52 For technical specifications, see Network connector - RJ-45 Ethernet connector.

  • Page 5: Led Indicators

    Control button - The control button is used for: page 39 • Connecting to an AXIS Video Hosting System service. See . To connect, press and hold the button for about 1 second until the Status LED flashes green. page 40 •...

  • Page 6: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 7: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 8: The Live View Page

    Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.

  • Page 9: Ptz Controls

    The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel.
  • Page 10 AXIS Q6032-E PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

  • Page 11: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    AXIS Q6032-E PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 13 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 14: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 15: Video

    AXIS Q6032-E PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: page 15 • Video stream. See • Stream profiles. See page 16 page 17 • Camera settings. See page 18 •...

  • Page 16: Stream Profiles

    AXIS Q6032-E PTZ Dome Network Camera Video The following settings are available: Resolution. Select the default resolution. • Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the • compression, the higher the image quality with higher bandwidth requirements and larger file sizes.

  • Page 17: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 18: Overlay

    To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video > Overlay Image.

  • Page 19: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 20: Live View Config

    AXIS Q6032-E PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. page 16 •...
  • Page 21 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video • image in your browser.
  • Page 22 AXIS Q6032-E PTZ Dome Network Camera Live View Config Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

  • Page 23: Ptz (Pan Tilt Zoom)

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with...
  • Page 24 AXIS Q6032-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) the most movement will be followed. Autotracking continues until the moving object stops or disappears from the monitored area. Movement in areas blocked by privacy masks and in exclude areas does not trigger autotracking.

  • Page 25: Gatekeeper

    The enabled guard tour will keep running after the user has logged off or closed the browser. Tour Recording, on page 26 The guard tour function in this Axis product also includes tour recording, see To add a guard tour: 1.

  • Page 26: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 27: Control Queue

    1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 31 The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 28: Detectors

    Motion Detection Parameters, on page 29 Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Setting Up an Action Rule, on page 32 Possible actions include uploading images and start recording. For more information, see Note Using the motion detection feature may decrease the product’s overall performance.

  • Page 29: Motion Detection Parameters

    AXIS Q6032-E PTZ Dome Network Camera Detectors To delete an include or exclude window, select the window in the list of windows and click Del. Motion Detection Parameters The parameters controlling motion detection are described in the table below: Parameter...

  • Page 30: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 31: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 32: Convert Event Types To Action Rules

    Event Types to Action Rules. The If the Axis product is upgraded to firmware version legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.

  • Page 33: Recipients

    AXIS Q6032-E PTZ Dome Network Camera Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

  • Page 34: Recurrences

    AXIS Q6032-E PTZ Dome Network Camera Events To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

  • Page 35: Recording List

    (that is, not the date the recordings were made). Note To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software For detailed recording and video information, select a recording and click Properties.
  • Page 36 AXIS Q6032-E PTZ Dome Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...

  • Page 37: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 38: Date & Time

    RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service. In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an Certification Authority (CA).

  • Page 39: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 40 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 41 System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
  • Page 42 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 43: Storage

    . To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 46 UPnP The Axis product includes support for UPnP .

  • Page 44: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 45: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 46: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 47: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 48: Symptoms, Possible Causes And Remedial Actions

    5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 49 Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.

  • Page 50: Performance Considerations

    Also, make sure that AXIS Media Control is installed on your computer. only Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go ActiveX component to Setup > Live View Config and select Java applet under Default viewer.
  • Page 51 AXIS Q6032-E PTZ Dome Network Camera Troubleshooting Problems uploading files Limited space There is only limited space available for the upload of your own files. Delete existing files to free up space. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly.

  • Page 52: Technical Specifications

    AXIS Q6032-E PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Models Camera AXIS Q6032-E 60 Hz AXIS Q6032-E 50 Hz Image sensor 1/4” ExView HAD Progressive scan CCD Lens f 3.3 – 119 mm F1.4 – 4.2...
  • Page 53 256 MB RAM, 128 MB Flash Battery backed-up real-time clock Power High Power over Ethernet (High PoE) IEEE 802.3at, max 60 W AXIS T8124 High PoE Midspan 1-port: 100 – 240 V AC, max 74 W Connectors RJ-45 10BASE-T/100BASE-TX PoE IP66-rated RJ-45 connector kit included...

  • Page 54: Performance Considerations

    Installation Guide, Installation and Management Software CD, Windows decoder 1-user license Video AXIS Camera Companion (software included on CD) — Basic surveillance for small management businesses, where video is recorded to edge storage software AXIS Camera Station (sold separately) — Fully featured surveillance for medium-sized...
  • Page 55 User Manual Ver. M1.9 AXIS Q6032-E PTZ Dome Network Camera Date: June 2012 Part No. 46628 © Axis Communications AB, 2009 - 2012...

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