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Axis Q6032-E User Manual

Dome network camera
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USER'S MANUAL
AXIS Q6032-E Dome Network Camera

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Summary of Contents for Axis Q6032-E

  • Page 1 USER’S MANUAL AXIS Q6032-E Dome Network Camera...

  • Page 2: Notices

    • download user documentation and firmware updates • find answers to resolved problems in the FAQ database. Search by product, category, or phrases • report problems to Axis support by logging in to your private support area • visit Axis Support at www.axis.com/techsup AXIS Q6032-E Dome Network Camera User’s Manual...

  • Page 3: Table Of Contents

    AXIS Q6032-E - Table of contents Contents Notices ................... . . 2 Product Description .

  • Page 4: Product Description

    Arctic Temperature Control is a new and unique functionality from Axis that is introduced for the first time in AXIS Q6032-E. It allows the camera to not only function at -40 °C (-40 °F) but also power up at that temperature.

  • Page 5: Overview

    Status indicator LED Control button Network connector - RJ-45 Ethernet connector. Supports High Power over Ethernet (IEE 802.3at). Use Axis T8124 Midspan (included). Shielded cable shall be used to comply with EMC. Control button - The control button is used for •...

  • Page 6: Status Indicators

    AXIS Q6032-E - Product Description Power button - Press the button to temporarily power camera when dome cover is removed. The power button is also used Resetting to the Factory Default Settings, with the control button to restore the camera to factory default settings, see page 38.

  • Page 7: Accessing The Camera

    Technical Specifications, on page 44. Notes: • To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls and install AXIS Media Control (AMC) on your workstation. • QuickTime is also supported for viewing streaming H.264 video.

  • Page 8: Setting The Root Password

    • If prompted, click Yes to install AXIS Media Control, which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this. If using Windows 7 or Windows Vista, you must also...
  • Page 9 The Snapshot button saves a snapshot of the video image on display. Right-click on the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 10 AXIS Q6032-E - Accessing the Camera Pan/Tilt/Zoom Controls The Live View page also displays the Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls.

  • Page 11: Video Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. Axis Media Control negotiates with the camera to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    • QuickTime adds latency to the video stream (up to 3 seconds) • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this • <ip> = IP address...

  • Page 13: Setup Tools

    AXIS Q6032-E - Setup Tools Setup Tools AXIS Q6032-E can be configured by users with administrator or operator rights. To access the product’s Setup tools, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings.

  • Page 14: Video

    AXIS Q6032-E - Video Video Click to access the online help that explains the Setup tools. Video Stream Setup link The video stream settings appear under three different tabs: • Image • H.264 • MJPEG Image Image Appearance Use these settings to modify the image resolution and compression.
  • Page 15 AXIS Q6032-E - Video H.264 GOV Settings The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR).

  • Page 16: Camera Settings

    AXIS Q6032-E - Video Stream Profiles There are four pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page.

  • Page 17: Overlay Image

    AXIS Q6032-E - Video IR cut filter - Set the filter to Off to allow the camera to “see” infrared light; it increases the light sensitivity, for example at night. The image is shown in black & white when the IR cut filter is off. Set to Auto to automatically switch between On and Off according to the lighting conditions Max gain - Measured in decibels (dB).

  • Page 18: Live View Config

    AXIS Q6032-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the pre-programmed stream profiles as well as the ones created under Video > Stream Profiles. See...
  • Page 19 AXIS Q6032-E - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent the installation of unlicensed copies.

  • Page 20: Dome

    AXIS Q6032-E - Dome Dome Preset Positions A preset position is a pre-defined camera view that can be used to quickly steer the camera to a specific location. From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera view to the required position.

  • Page 21: Guard Tour

    AXIS Q6032-E - Dome Max Limits The pan and tilt limits restrict the area where auto tracking is allowed. This may prove useful, for example, to avoid tracking birds in the sky. Click Enable Tilt Limit and Enable Pan Limit to enable the pan and tilt limits, respectively.
  • Page 22 AXIS Q6032-E - Dome Enable proportional speed - When using a joystick (or emulating one with the mouse), this setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera moves at when the joystick is pushed all the way out in any pan/tilt direction.

  • Page 23: Events

    AXIS Q6032-E - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images.
  • Page 24 AXIS Q6032-E - Events Triggered Event A triggered event can be activated by: • A Manual trigger - using the manual trigger button on the Live View page or through the VAPIX® Application Programming Interface (API) • Movement in a motion detection window •...
  • Page 25 AXIS Q6032-E - Events Notes • Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails • The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate • If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and individual images may be missing.
  • Page 26 To delete an Include or Exclude window: a. Using AXIS Media Control (Internet Explorer): Select the window in the list of windows and click Del. b. Using the Java applet: Select the window and click on the cross in the upper right corner.
  • Page 27 AXIS Q6032-E - Events Please see the online help for descriptions of each available option. Object Size History Sensitivity High level Only very large objects An object that appears in the region Ordinary colored objects on ordinary trigger motion detection...

  • Page 28: Recording List

    Please refer to the Installation Guide supplied with the product for instructions on how to insert and remove the SD memory card. Notes: • The SD memory card is optional and not included in the product. • To play recordings in Windows Media Player download and install AXIS Matroska File Splitter from www.axis.com/techsup/software...

  • Page 29: System Options

    AXIS Q6032-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described...
  • Page 30 RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service. In Axis implementation, the network device and the authentication server authenticate themselves with the help of digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).

  • Page 31: Network

    Basic TCP/IP Settings AXIS Q6032-E supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually.
  • Page 32 Pinging the unit is still possible when this service is disabled. AXIS Internet Dynamic DNS Service - Enable this option to use AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera (requires access to the Internet).
  • Page 33 AXIS Q6032-E - System Options Link-Local IPv4 Address This is enabled by default and assigns the network cameras an additional IP address for use with UPnP™. The camera can have both a Link-Local IP and a static/DHCP-supplied IP address at the same time - these will not affect each other.
  • Page 34 The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic.

  • Page 35: Storage

    AXIS Q6032-E - System Options Traps for SNMP v1/v2 Traps are used by the camera to send messages to a management system for important events or status changes. If Enable traps is selected, enter the email address where the trap message is to be sent as well as the Trap community that should receive the message.

  • Page 36: Maintenance

    (including the IP address). Dome Status - Click the test button to check the pan, tilt, zoom mechanics and camera for errors. If you receive an error message, contact Axis Customer Services at www.axis.com/techsup Upgrade Server Upgrading the Firmware , on page 39.

  • Page 37: Advanced

    A backup file may be of use to return the unit to its latest configuration. Axis strongly recommends that you do not use this function unless you understand the consequences. Note that Axis support does not provide assistance for problems with customized scripts.

  • Page 38: About

    AXIS Q6032-E - About Plain Config Plain Config is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages. About Here you can find basic information about your network camera. You can also view third party software licenses.

  • Page 39: Troubleshooting

    Upgrading the Firmware When you upgrade your camera with the latest firmware from the Axis web site, your camera receives the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

  • Page 40: Axis Support

    AXIS Q6032-E - Troubleshooting AXIS Support If you contact Axis Customer Services, please help us to resolve your problems expediently by providing a Server Report and a brief description of the problem. The Server Report contains important information about the server and its software, as well as a list of the current parameters.

  • Page 41: Symptoms, Possible Causes And Remedial Actions

    You may need to manually type http or https in the browser’s address field. The IP address has been changed by If the camera and client are on the same network. Run AXIS IP Utility to locate the camera. Iden- DHCP tify the camera using its model or serial number.
  • Page 42 Check that the SD Card is not write protected (i.e., Read only). If the SD Card cannot be mounted, reformat it and then click Mount. SD Card cannot be mounted For further assistance, please contact your reseller or check the support pages on the Axis web site at www.axis.com/techsup...

  • Page 43: Led Indicator Flash Routine

    AXIS Q6032-E - Troubleshooting LED Indicator flash routine Case Color Description Normal boot sequence Unlit Power on RFL check* Amber Kernel booting System initiating Green Shows steady green for 10 sec. for normal operation after restart. Unlit Steady connection/normal operation...

  • Page 44: Technical Specifications

    AXIS Q6032-E - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS Q6032-E 60 Hz AXIS Q6032-E 50 Hz Image sensor 1/4” ExView HAD Progressive Scan CCD Lens • f 3.4 mm — 119 mm • F1.4 — 4.2 •...
  • Page 45 • AXIS Camera Management tool on CD and web-based configuration management and • Configuration of backup and restore maintenance • Firmware upgrades over HTTP or FTP, firmware available at www.axis.com General Casing IP66-rated and NEMA 4X-rated metal casing (aluminum) Acrylic (PMMA) clear dome cover...

  • Page 46: General Performance Considerations

    Item Specification Included accessories AXIS T8124 High PoE Midspan 1-port, IP66-rated RJ-45 connector kit, IP66-rated RJ45 connector kit, clear and smoked dome cover, sunshield, Installation Guide, CD with User’s Manual, recording software, installation and management tools, Windows decoder 1-user license Video management AXIS Camera Station —...

  • Page 47: Glossary Of Terms

    CMOS (Complementary Metal Oxide Semiconductor) - A CMOS is a widely used type of semiconductor that uses both ARTPEC (Axis Real Time Picture Encoder) - This chip is used negative and positive circuits. Since only one of the circuit for image compression.
  • Page 48 GOV (Group Of VOPs) - A group of VOPs is the basic unit of an H.264 video stream. The GOV contains different types and ETRAX (Ethernet Token Ring AXIS) - Axis' own numbers of VOPs (I-VOPs, P-VOPs) as determined by the GOV microprocessor.
  • Page 49 AXIS Q6032-E - Glossary of Terms Interlacing was developed many years ago for the analog TV storage, an SD card can be inserted into the SD card slot to world and is still used widely today. It provides good results locally record and store a video stream.
  • Page 50 AXIS Q6032-E - Glossary of Terms check the status of a network host or device. Ping can be used from another server over the Internet. When the requested to see if a particular network address (IP address or host name)
  • Page 51 AXIS Q6032-E - Glossary of Terms SMTP (Simple Mail Transfer Protocol) - SMTP is used for another network device, e.g. a computer. The HTTP protocol and sending and receiving e-mail. However, as it is ‘simple,’ it is the FTP protocols allow you to request specific files from...
  • Page 52 AXIS Q6032-E - Glossary of Terms designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to that usually expected of a wired LAN. Security is at two different levels; 40-bit and 128-bit encryption. The higher the bit number, the more secure the encryption.

  • Page 53: Index

    Alarm 26 HTTP Server 23 AMC 7 HTTPS 8, 29, 33 ARP/Ping 32 Auto Tracking 24 AXIS Media Control viewer toolbar 9 IEEE 802.1X 30 Image freeze on PTZ 17 IP Address Filtering 29 Backlight compensation 16 IPv4 31, 33...
  • Page 54 AXIS Q6032-E - Index QoS 34 QuickTime 11, 18 Recording List 28 Recovery 39 Referrals 29 Restore 36 RTSP 34 Scheduled Event 25 Security 29 Self-signed certificate 8 Server Report 37 Server Time 31 Sharpness 16 SMTP 34 Snapshot button 9...

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