AT&T Merlin Legend MLX-20L Operation Manual page 97

Communications system queued call console
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To Send Messages (Consoles with a DSS)
1. Press Message Status button on the DSS.
The green light next to the Message Status button goes on.
2. Check the light next to the DSS button for the person's extension.
If necessary, use Page buttons to locate the extension.
3. If the red light is on:
• Press the Message Status button to return to call handling.
If you use Send/Remove Message, you will turn off the co-worker's
message light and cancel operator-sent messages on the display.
If the red light is off:
• Press the Send/Remove Message button.
• Press the DSS button.
The red light next to the DSS button for the co-worker's extension
goes on, and the co-worker's message light goes on.
• Press the Message Status button to return to call handling.
Note: If you use Send/Remove Message while on a call, an
inside caller will hear touch tones but an outside caller will not.
To Turn Off Message Lights (Consoles with a DSS)
1. Press Message Status button on the DSS.
The green light next to the Message Status button goes on.
2. Check the light next to the DSS button for the person's extension.
If necessary, use Page buttons to locate the extension.
3. If the red light is on:
• Press Send/Remove Message button.
• Press DSS button.
The red light next to the DSS button for the co-worker's extension
goes off, and the co-worker's message light goes off.
If the red light is off:
• Do nothing (message light is already off).
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