Park, Pickup, Park & Pickup - Lucent Technologies Merlin Legend 10BS Operator's Manual

Often-Used Features
-Park-
Park puts a call on a special type of hold, so
that it can be picked up from any phone in the
system. Pick up a parked call by using the
Pickup feature.
To park a call at your own extension on the SA
or ICOM button that the call arrived on:
• Press the programmed Park button, OR
• Press the Transfer button, dial your
extension, and press Transfer again.
You can also park calls at park zones. Ask your
system manager if these park zones are
available.
To Park at a park zone:
Press the DSS button for the park zone, OR
Press the Transfer button and dial a park
zone (factory setting: 881–888).
-Pickup-
Pickup lets you pick up calls that are not ringing
at your phone. Using Pickup, you can answer a
parked call (see Park & Pickup, p. 21), a call
ringing at a specific extension, or a call ringing
on a specific line. If you are part of a Pickup
group, you can pick up a call ringing anywhere
in the group. Program a general Pickup button
that activates the feature or a specific Pickup
button to take calls for a group (example:
Pickup Sales) or a call at a specific line or
extension (example: Pickup Maria).
Ask your system manager if you are a member
of a Pickup group and get the Pickup group
number.
To program:
1. Label a button.
2. Slide the T/P switch to P.
3. Press the labeled button.
4. Dial 9; if the button is for a specific line or
extension, dial it, OR
For Group Pickup, dial 88.
5. Slide the T/P switch to center.
To use:
Press the programmed button or press the
programmed Feature button and dial 9. Dial
the extension or line number if necessary. For
Group Pickup, press the programmed Feature
button and dial 88.
-Park & Pickup-
To program:
See Programming Buttons & Settings, p. 23.
While a call is parked, use Paging to summon
the co-worker who should answer. The person
picks up the call using Pickup and dialing your
extension.
To use Park and Paging:
1. Park the call.
• Press the programmed Park button,
OR
• Press the Transfer button, dial your
extension, and press Transfer again,
OR
• Press the Transfer button and dial the
park zone.
2. Set up the page.
• For Speakerphone Paging:
a) Press the appropriate Group Page or
Page All button,
OR
Press any ICOM or SA button and dial
the Group Page or Page All extension.
b) Announce the call and give your
extension or park zone.
• For Loudspeaker Paging:
a) Press the programmed Loudspeaker
Paging button. If necessary, dial
the zone.
b) Announce the call and extension where
the call is parked.
3. Hang up.
To pick up a parked call:
1. Lift the handset.
2. Press the programmed Pickup button,
OR
Press the Feature button and dial 9.
3. Dial the extension where the call is parked or
use the DSS button.
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