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OPERATING ISSUE
Unit will not turn on.
Cannot zero the scale, or will
not zero when turned on.
Unable to calibrate.
Cannot display weight in
desired weighing unit.
Cannot change
menu settings.
Battery indicator is flashing.
Battery fails to charge fully.
Error 7.0
Error 8.1
Error 8.2
Error 8.3
Error 8.4
Err 9.0
Err 9.5
Err 53
CAL E
LOW.rEF
REF.WT Err
If the troubleshooting section does not resolve your problem, contact ULINE Customer Service at 1-800-295-5510.
NOTE: Before using the indicator for the first time, the internal rechargeable battery should be fully
charged for 12 hours. The indicator can be operated during the charging process. The battery is
protected against overcharging and the indicator can remain connected to the AC power line.
π
CHICAGO • ATLANTA • DALLAS • LOS ANGELES • MINNEAPOLIS • NYC/PHILA • SEATTLE • MEXICO • CANADA
PAGE 6 OF 6
TROUBLESHOOTING
CAUSES
Power cord not plugged in or properly connected.
Power outlet not supplying electricity.
Battery power used up.
Other failure.
Load on scale exceeds allowable limits.
Load on scale is not stable.
Load Cell damage.
Lock Calibration Menu set to On.
Lock switch is On.
LFT menu set to On.
Incorrect value for calibration mass.
Unit not set to On.
Menu has been locked.
Lock switch set On.
Battery discharged.
Battery is defective.
Unstable weight reading when defining reference
weight.
Weight reading exceeds Power On Zero limit.
Weight reading below Power On Zero limit.
Weight reading exceeds Overload limit.
Weight reading below Underload limit.
Internal fault.
Calibration data not present.
EEPROM data incorrect.
Calibration Error. Calibration value outside allowable
limits.
The average piece weight of the parts is small
(warning).
The average piece weight of the parts is too small.
1-800-295-5510
Check power cord connections. Make sure power
cord is properly plugged into the power outlet.
Check power source.
Reconnect AC power to charge the battery.
Service required.
Remove load on scale.
Wait for load to become stable.
Service required.
Set Lock Calibration Menu to Off.
Set the Lock switch to Off.
Set LFT menu to Off.
Use correct calibration mass.
Enable unit in the Units Menu.
Set selected menu to Off in the Lock Menu. Lock
Switch on circuit board may need to be set to Off
position.
Set the Lock switch to Off.
Connect indicator to power and charge battery.
Replace battery.
Check platform location.
Remove load from scale. Recalibrate scale.
Add load to scale. Recalibrate scale.
Reduce load on scale.
Add load to scale. Recalibrate scale.
Service required.
Calibrate scale.
Service required.
Repeat calibration using correct calibration weights.
Use parts with average piece weight greater than or
equal to 1 division.
Use parts with average piece weight greater than or
equal to 0.1 division.
uline.com
RECOMMENDATIONS
1014 IH-2587
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