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TROUBLESHOOTING
Buzzer
Buzz once: Sit on seat condition, all the functions are available.
Buzz twice: Off the seat condition, parts of the functions are available.
Buzz three times or more: There are faults of the product.
Note: Buzzer only works when operate on remote controller or side button
or initialisation.
Issue
No power
No water comes out
while cleaning
Cleansing water in not
warm enough
Seat does not heat
Seat and cover are loose Fixed bolts are loose
No response when
pressing the key
Possible Cause
The electrical outlet is not
connected to power supply
or the plug is not insert to
the bottom
Low pressure of water supply Raise the water pressure
Water inlet filter blocked
Water temp setting is
incorrect
Seat temp setting is
incorrect or the product is in
power saving mode
Key fault
Troubleshooting
Check if the electrical outlet is
connected to the power
supply; press the reset key on
the plug
Remount and clean the filter
according to the instruction
Readjust temperature
Readjust temperature
Tighten the bolts
Reboot or contact Kogan.com
for assistance
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