Huawei OceanStor S2600 Routine Maintenance

Huawei OceanStor S2600 Routine Maintenance

Hide thumbs Also See for OceanStor S2600:
Table of Contents

Advertisement

Quick Links

OceanStor S2600 Storage System
V100R002
Routine Maintenance
Issue
01
Date
2009-09-27
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.

Advertisement

Table of Contents
loading

Summary of Contents for Huawei OceanStor S2600

  • Page 1 OceanStor S2600 Storage System V100R002 Routine Maintenance Issue Date 2009-09-27 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 2 Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. For any assistance, please contact our local office or company headquarters. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://www.huawei.com...
  • Page 3: Table Of Contents

    4.6 Checking the Status of the iSCSI Host Port....................4-10 4.7 Checking the Status of the FC Host Port.......................4-11 4.8 Checking the Status of the SAS Host Port....................4-12 Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 4 4.9 Browsing Current Alarms..........................4-13 4.10 Browsing History Alarms..........................4-15 4.11 Querying User Information.........................4-16 4.12 Querying the Information About the RAID Group..................4-17 A Maintenance Recording Form ....................A-1 B Acronyms and Abbreviations ....................B-1 Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 5 Figures Figure 2-1 Export Configuration Data dialog box....................2-3 Figure 2-2 Export Running Data dialog box.....................2-4 Figure 2-3 Alarm Export dialog box........................2-5 Figure 2-4 Log Export dialog box........................2-6 Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 7 Table 4-6 Parameter Description........................4-10 Table 4-7 Parameter Description........................4-12 Table 4-8 Parameter Description........................4-13 Table 4-9 Parameter Description........................4-14 Table 4-10 Parameter Description........................4-16 Table 4-11 Parameter Description........................4-17 Table 4-12 Parameter Description........................4-18 Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 9: About This Document

    Routine Maintenance About This Document About This Document Purpose This document describes the routine maintenance items of the OceanStor S2600 storage system (hereinafter referred to as the S2600) including the maintenance purpose, maintenance periods, maintenance standard, and maintenance steps. Related Versions The following table lists the product versions related to this document.
  • Page 10 Provides additional information to emphasize or supplement NOTE important points of the main text. General Conventions The general conventions that may be found in this document are defined as follows. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 11 For example, click OK. > Multi-level menus are in boldface and separated by the ">" signs. For example, choose File > Create > Folder. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 12 Update History Updates between document issues are cumulative. Therefore, the latest document issue contains all updates made in previous issues. Updates in Issue 01 (2009-09-27) Initial commercial release. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 13: Overview Of Routine Maintenance

    This section describes the maintenance items and maintenance periods according to different maintenance owners and maintenance sites. 1.4 Tools Required for Routine Maintenance This section describes tools required for routine maintenance. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 14: Safety Operation Guide

    Symbol Description ESD Protection Symbol Indicates a caution that you need to wear an ESD wrist strap or glove to avoid damage caused by electrostatic to boards. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 15: Using Fibers With Safety

    Use filter caps to cap the connectors of the fibers that are not used temporarily. 1.1.3 ESD When installing and maintaining the equipment, follow the safety precautions of ESD prevention to ensure the safety of the human body and the equipment. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 16: Laser

    When removing the cable that connects to the optical interface on the equipment, cover the optical interface on the equipment and the cable with protective caps. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 17: Short Circuit

    DANGER Do not touch the connectors of power cables and communication cables. Otherwise, human bodies might get an electrical shock if there is current in the cables. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 18: Precautions For Using The Ism

    This section describes the purpose of routine maintenance. Check the current status of the equipment to determine the working condition of the equipment and to locate a fault in time. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 19: Routine Maintenance Items And Periods

    Querying the information about the RAID group 1.4 Tools Required for Routine Maintenance This section describes tools required for routine maintenance. Table 1-3 lists the tools required for the maintenance. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 20: Table 1-3 Tools Required For The Routine Maintenance

    Tool Name Description Used for routine maintenance of the equipment, import and export operation, and data configuration. Fiber cleaning Used for cleaning fibers without bringing any damage. tools Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 21: Preparations For Routine Maintenance

    This section describes the steps for exporting operating data. 2.3 Exporting Alarms This section describes the steps for exporting alarms. 2.4 Exporting Logs This section describes the steps for exporting logs. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 22: Exporting Configuration Data

    On the menu bar, choose Configuration > Export > Configuration Data. Right-click the mouse. On the displayed shortcut menu, choose Export > Configuration Data. The Export Configuration Data dialog box is displayed, as shown in Figure 2-1 Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 23: Exporting Operating Data

    Context The operating data reflects the real-time running status of the system. It is used to locate a fault. Procedure Step 1 Log in to the ISM. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 24: Figure 2-2 Export Running Data Dialog Box

    Step 5 In File Name, enter the file name. The file name contains a maximum of 200 characters. Step 6 Click Save. After that, the Info dialog box is displayed, saying “Operation succeeded.”. Step 7 Click OK. ----End Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 25: Exporting Alarms

    Step 5 In File Name, enter the file name. The file name contains a maximum of 200 characters. Step 6 Click Save. After that, the Info dialog box is displayed, saying “Operation succeeded.”. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 26: Exporting Logs

    Step 4 Select a path to save the file. Step 5 In File Name, enter the file name. The file name contains a maximum of 200 characters. Step 6 Click Save. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 27 OceanStor S2600 Storage System Routine Maintenance 2 Preparations for Routine Maintenance After that, the Info dialog box is displayed, saying “Operation succeeded.”. Step 7 Click OK. ----End Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 29: On-Site Routine Maintenance Guide

    This section describes the different status of the S2600 controller enclosure indicators. 3.4 Checking the Status of the D120S Disk Enclosure Indicators This section describes the different status of the D120S disk enclosure indicators. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 30: Checking The Environment Of The Equipment Room

    Lay out two independent power supply lines and equip a transformer with sufficient capacity. 3.2 Checking the Internal Environment of the Rack This section describes the internal environment standard of the rack. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 31: Table 3-2 Internal Environment Standard Of The Rack

    Check that the force electricity cables and weak electricity cables are respectively laid from the two sides of the cabinet. That means the separation of the service cables and power cables. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 32: Checking The Status Of The S2600 Controller Enclosure Indicators

    NOTE If the indicator is red for a long time, the system encounters an emergent fault. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 33 The SATA is located. No alarm is generated on the SATA disk. The indicators on the rear panel of the S2600 controller enclosure are shown in Table 3-4. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 34: Table 3-4 Description Of The Indicators On The Rear Panel

    The controller is starting. and then turns off five seconds later; turns on again, and then turns off after the controller enclosure normally started. The system is normal. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 35 If the disk running indicator is off, reinsert the disk. If the running indicator is still off, change the disk. If the fault still exists, contact the technical support engineers. If the disk alarm/location indicator is red, see the Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 36: Checking The Status Of The D120S Disk Enclosure Indicators

    If link indicator of the mini SAS expander port is off, see the “0x20030178F Expander port link down” in the OceanStor S2600 Storage System Event Reference. If the link indicator of the FC host port is off, please see the “0x200301791 FC host port link...
  • Page 37: Table 3-5 Description Of The Indicators On The Front Panel

    An alarm is generated on the disk. indicator Blinking The disk is located. The indicators on the rear panel of the D120S disk enclosure are shown in Table 3-6. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 38: Table 3-6 Descriptions Of The Indicators On The Rear Panel

    If the disk running indicator is off, reinsert the disk. If the running indicator is still off, change the disk. If the fault still exists, contact the technical support engineers. 3-10 Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 39 If the alarm indicator of the expander module is red, contact the technical support engineers. If the link indicator of the mini SAS expander port is off, see the “0x20030178F Expander port link down” in the OceanStor S2600 Storage System Event Reference. ----End...
  • Page 41: Routine Maintenance Guide Of The Ism

    This section describes how to check the SAS host port through the ISM. 4.9 Browsing Current Alarms This section describes how to browse current alarms through the ISM. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 42 This section describes how to query user information through the ISM. 4.12 Querying the Information About the RAID Group This section describes how to query the information about the RAID group through the ISM. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 43: Checking The Status Of The S2600 Controller Enclosure

    The parameter indicates the temperature of the controller enclosure, the unit is ℃. Serial The parameter indicates the unique world wide name of the controller Number enclosure. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 44: Checking The Status Of The D120S Disk Enclosure

    Table 4-2 Parameter Description Parameter Description Enclosure ID The parameter indicates the ID of the disk enclosure. Physical The parameter indicates the physical type of the disk enclosure: SAS. Type Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 45: Checking The Status Of The Bbu

    Step 3 In the Physical tab, expand the nodes and click Controller Enclosure xx (xx indicates the controller enclosure ID). Step 4 In the operation area, click the Device Figure tab. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 46: Checking The Status Of The Ups

    4.4 Checking the Status of the UPS This section describes how to check the UPS through the ISM. Reference Standard No new alarms related to the UPS are displayed on the alarm interface. Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 47: Table 4-4 Parameter Description

    Remaining service life = 1150 - number of used days Version The parameter indicates the version of the UPS. Protocol The parameter indicates the protocol version of the UPS. Version Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 48: Checking The Status Of The Disk

    “0x2003017D3 UPS is offline”in the OceanStor S2600 Storage System Event Reference. If the running status of the UPS is Faulty, power on the UPS and check the status again. If the health status of the UPS is Degraded, see the relevant alarm and remove the fault according to the troubleshooting suggestions under the alarm.
  • Page 49 If the health status of the disk enclosure is Unknown, remove and insert the disk and check the status again. If the health status of the disk enclosure is Fault, see the “0x200190384 Disk fault”in the OceanStor S2600 Storage System Event Reference. Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 50: Checking The Status Of The Iscsi Host Port

    Normal: It indicates that the functions of the iSCSI port are properly and all the parameters are set correctly. Unknown: It indicates that the system cannot report the health status of the iSCSI host port. 4-10 Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 51: Checking The Status Of The Fc Host Port

    Right-click the mouse. On the displayed shortcut menu, choose FC Host Port Management. Step 4 The parameters of viewing the information about an iSCSI host port are described, as shown in Table 4-7. Issue 01 (2009-09-27) Huawei Proprietary and Confidential 4-11 Copyright © Huawei Technologies Co., Ltd.
  • Page 52: Checking The Status Of The Sas Host Port

    Step 3 In the Physical tab, expand the nodes and click Controller Enclosure xx or Disk Enclosure xx (xx indicates the controller enclosure ID or disk enclosure ID). 4-12 Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 53: Browsing Current Alarms

    By creating the Trap IP on the alarm management module of the ISM, the S2600 storage system can send the Trap alarms to the network management system. These alarms can be permanently stored even at the time of power failure. Issue 01 (2009-09-27) Huawei Proprietary and Confidential 4-13 Copyright © Huawei Technologies Co., Ltd.
  • Page 54: Table 4-9 Parameter Description

    OceanStor S2600 Storage System 4 Routine Maintenance Guide of the ISM Routine Maintenance NOTE On the methods of setting the Trap IP, please see the OceanStor S2600 Storage System Initial Configuration Guide. Procedure Step 1 Log in to the ISM.
  • Page 55: Browsing History Alarms

    Step 4 Click the history Alarm tab, and browse history alarms on the alarm list. The parameters of history alarms are described, as shown in Table 4-10. Issue 01 (2009-09-27) Huawei Proprietary and Confidential 4-15 Copyright © Huawei Technologies Co., Ltd.
  • Page 56: Querying User Information

    Step 1 Log in to the ISM. Step 2 In the navigation tree, click the storage array or the storage array component whose user information is to be viewed. 4-16 Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 57: Querying The Information About The Raid Group

    Step 4 In the operation area, click the Device Information tab. Step 5 The parameters of viewing RAID group information are described, as shown in Table 4-12. Issue 01 (2009-09-27) Huawei Proprietary and Confidential 4-17 Copyright © Huawei Technologies Co., Ltd.
  • Page 58: Table 4-12 Parameter Description

    OceanStor S2600 Storage System Event Reference. If the health status of the RAID group is Degrade, see the “0x200190388 RAID group degraded” in the OceanStor S2600 Storage System Event Reference or see the “Degraded RAID Group” in the OceanStor S2600 Storage System Troubleshooting.
  • Page 59: A Maintenance Recording Form

    Checking the status of the □Normal □Abnormal FC host port Checking the status of the □Normal □Abnormal SAS host port Browsing current alarms □Normal □Abnormal Browsing history alarms □Normal □Abnormal Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 60 Querying the information □Normal □Abnormal about the RAID group Backing up the □Normal □Abnormal configuration data Found issues and issue solution: Descriptions of the remaining issues: Verification: Date: Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.
  • Page 61: B Acronyms And Abbreviations

    Internet Small Computer Systems Interface Integrated Storage Management Logical Unit Number OTDR Optical Time Domain Reflectometer RAID Redundant Array of Independent Disks Serial Attached SCSI SATA Serial ATA Issue 01 (2009-09-27) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 62 OceanStor S2600 Storage System B Acronyms and Abbreviations Routine Maintenance Uninterrupted Power Supply Huawei Proprietary and Confidential Issue 01 (2009-09-27) Copyright © Huawei Technologies Co., Ltd.

Table of Contents