1. Verify the Contents Inside the
Package Box
The package should contain the following items plus VGW
series.
Model
VGW-120FS
VGW-220FS
VGW-420FS/420FO
VGW-820FS/820FO
VGW-824
VGW-1620FS/1620FO
VGW-1628
VGW-2420FS
VGW-3220FS
If any of the above items are damaged or missing,
please contact your dealer immediately.
Note
3. Basic System Configurations
The VGW series is easy to install by following the steps below.
Step 1: Connect a computer to a LAN port on the VGW
series. Your PC must be set to 192.168.0.X, the same
domain as that of the VGW series.
Step 2: Start a web browser. To use the user interface, you
need a PC with Internet Explorer (version 8 or
higher), Firefox, or Safari (for Mac).
Step 3: Enter the default IP address of the VGW series:
http://192.168.0.1 into the URL address box.
Step 4: Enter the default user name admin and the default
password admin and then click Login to enter Web-
based user interface.
Package Description
Quick Installation Guide x 1
Power Adapter x 1
RJ11 Cable x 1
RJ45 Cable x 1
Quick Installation Guide x 1
Power Cord x 1
RJ11 Cable x1
RJ45 Cable x 1
RJ45 to RS232 Cable x 1
Ground Wire x 1
Rack-mounting Brackets with
Attachment Screws x 1
– 1 –
– 3 –
2. Basic Operation
The VGW series supports basic operation through standard
analog phone set. With an analog phone set, the users can dial
the service codes to maintain their gateway. The service code
list is shown below:
Service Code
Operation Notice
*158#
Check LAN port IP address
*159#
Check WAN port IP address
*114#
Check port account
*115#
Check port group account
*160*1#
Enable Web access through WAN port
Restore to factory default values of Web
*165*000000#
login Username/Password and WAN/
LAN port IP addresses
*166*000000#
Restore to default factory settings
*111#
Restart device
Default WAN IP
Default Subnet Mask
Default Gateway
Default LAN IP
Default Subnet Mask
Default Login User Name
Default Login Password
– 2 –
172.16.0.1
255.255.0.0
172.16.0.254
192.168.0.1
255.255.255.0
admin
admin
– 4 –