Before You Begin; Before You Begin; Tools And Equipment Required; Routine Troubleshooting - American Dynamics SpeedDome Ultra Installation And Service Manual

BEFORE YOU BEGIN

This chapter contains two troubleshooting proced-
ures:

Routine troubleshooting

Detailed troubleshooting.
Before you perform the detailed troubleshooting
procedure, perform the following steps first:
o Try the routine troubleshooting procedure
first!
Use this procedure to isolate the problem to the
dome or its base without disassembling the
housing and eyeball assembly (the base is field
repairable).
o If you cannot isolate the problem, ship both
the base and the dome back to the National
Repair Center.
If the routine troubleshooting procedure does
not isolate the problem, then the manufacturer
suggests that you ship the dome to the National
Repair Center for service. To obtain a repair
authorization number,
(CEs) or 1-800-442-2225 (Dealers).
o If you have no choice but to repair the
housing and eyeball assembly.
Follow the detailed troubleshooting procedure,
but use extreme care (see CAUTION below).
Fragile parts! Once disassembled, parts
of the dome housing and eyeball
assembly are "extremely fragile" and
may break. Proceed using extreme care!
call 1-800-543-9740
SPEEDDOME ULTRA

Tools and Equipment Required

To service the dome, you should have on hand the
following equipment:
Dome Software (latest version)
Phillips-head screwdriver
0.4 x 2.5mm slotted screwdriver (for wire connec-
tions)
Socket wrench with 5" extension and 5.5mm, 6mm,
8mm, and 10mm sockets
14-18 AWG and 20-22 AWG wire strippers
Install/Removal tool to attach and detach indoor
domes, skirts, and bubbles without a ladder.
ROUTINE
TROUBLESHOOTING
Use this procedure if:
The dome does not respond to commands
The dome does not produce video
The quality of the video is poor
The dome has no lens control.
Read CAUTIONS below.
DO NOT use this procedure if the dome
functions but does not pan or tilt.
Ship both the base and dome to the NRC
for service. If you can't perform routine
troubleshooting, we strongly recommend
you ship the dome to the National Repair
Center for service.
If you must perform detailed
troubleshooting, use extreme care when
disassembling parts!
Dust cover. Place this part over the spring
fingers on the I/O board when shipping the
base back to the manufacturer.
Connectors on the I/O board are very
delicate! DO NOT overtighten these
connectors. Use a 0.4 x 2.5mm slotted
screwdriver. Larger screwdrivers can
damage the connector.
CAUTION—ELECTROSTATIC SENSITIVE
DEVICE! Use a grounding strap when
handling the I/O board.
4-2
SERVICE