Seeley Climate Wizard CW-H10 Installation & Operation Manual page 37

WARRANTY TERMS AND INFORMATION (AUSTRALIA ONLY)
8. The warranty granted in clause 1 covers the costs of parts and labour but you will be responsible for:
a. the cost of travel incurred for a Seeley International service agent to get to and from the location of the Goods if
the location of the Goods is either: (i) outside the metropolitan areas of the capital cities; or (ii) more than 35 kilometres from an
authorised Seeley International branch or service representative; and
b. any costs for additional labour or equipment associated with gaining acceptable and safe service access to the
Goods installed in restricted, high or unsafe locations, and or the removal and replacement of any barrier, walls, roofs, floors,
fences etc.; and
c. any costs incurred by the Seeley International service agent in gaining access to the Goods which is necessary to
comply with any safety or workplace safety requirements and/or any other relevant regulations. For the avoidance of doubt, the
reference to any costs incurred also includes the cost of any necessary site inductions.
9. We are not responsible in any way for any failure and/or inadequate performance of the Goods which arises from or is
connected to the use in the Goods of non-genuine spare parts. We strongly recommend that only spare parts supplied or
approved by us are used in the Goods.
10. We are not responsible for the installation of the Goods and expressly disclaim all liability resulting from incorrect installations or
installations that do not conform to local electrical codes, local plumbing codes, Occupational Health and Safety requirements,
and by laws which are legislated or in effect at the time of installation.
11. This warranty is only valid and enforceable in Australia.
Note: We and our service agents reserve the right to refuse service unless safety and accessibility to the unit can be guaranteed.
If a service call reveals no warranty fault found with the Goods, a charge will be made for the call.
Our liability under this warranty is limited to the extent permitted by law. That is, to the extent that it is fair and reasonable, if the
Goods are not of a kind ordinarily acquired for personal, domestic or household use or consumption, your remedies associated with
any failure or defect of the Product will be limited to:
a. the replacement of the Goods or the supply of equivalent goods;
b. the repair of the Goods;
c. the payment of the cost of replacing the Goods or of acquiring equivalent goods;
d. the payment of the cost of having the Goods repaired
and subject to the terms and conditions included in this warranty.
SERVICE DEPARTMENT
Seeley International Pty Ltd
112 O'Sullivan Beach Road
Lonsdale, South Australia 5160
Customer service centre 1300 650 644
Website: www.seeleyinternational.com
FOR SERVICE
Service call Booking
To book a Service on your Seeley International product Online visit www.seeleyinternational.com and selecting COMMERCIAL
section on the top right hand side of the screen. Then follow these steps:
Step 1 Select "SUPPORT" and "BOOK A SERVICE".
Step 2 On the "FIND A SERVICE AGENT" page, enter your POSTCODE and select a category ("COMMERCIAL - CLIMATE
WIZARD"), select the "SEARCH" button.
Step 3 On the "RESULTS" page, select the "BRAND" of your cooler.
Step 4 Choose "SELECT" for your preferred agent from the list provided.
Step 5 Select "BOOK A SERVICE" and complete the required steps and fields.
or Phone 1300 650 644 to be directed to your closest authorised Service Agent.
PRIVACY NOTICE
Seeley International Pty Ltd ABN 23 054 687 035 will use the personal information you provide us with to provide warranty support
for the product you have purchased and to inform you about other products and services. If you choose not to supply us with the
information requested, we may be unable to provide you with warranty support. We may also disclose your information to third
parties, such as related entities; retailers, distributors, service agents and contractors who are affiliated with us; or marketing
or market research companies. If you would prefer not to receive direct marketing communications from us, please follow the
instructions to "unsubscribe" which will be included in the direct marketing communications we send you, or contact our Privacy
Officer using the details set out below. While we do not currently transfer personal information to overseas recipients or store
personal information overseas, if we transfer your information to third parties who do so, we will take reasonable steps to ensure
that the overseas recipients do not breach the Australian Privacy Principles. By registering your warranty, you consent to having
your personal information used in this way. Please read our Privacy Policy on our website www.seeleyinternational.com for further
explanation of how we collect, use, hold and disclose personal information, and how you may access and seek correction of your
information. It also sets out how you may complain about a breach of the Australian Privacy Principles, and how we will deal with
your complaint. You may contact us at: Privacy Officer, Seeley International Pty Ltd, 112 O'Sullivan Beach Road, Lonsdale, South
Australia 5160.
SEELEY INTERNATIONAL - INSTALLATION MANUAL 859749-A |
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