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TROUBLESHOOTING
Problem
The rice is too soft, too
hard, not well cooked.
The rice is scorched.
Water spills out of the
appliance during cooking.
The cake result is too hard
Cannot get to the desired
cooking function
• If the appliance is positioned on an uneven or tilted
surface, the texture of the cooked rice may be too hard or
too soft as the amount of water becomes inconsistent.
• The texture of rice varies depending on the brand of rice,
where it was harvested and how long it was stored (new
crop or old crop).
• The texture of rice varies depending on the room and
water temperatures.
• Using the automatic program may result in softer rice.
This is normal.
• Check if the inner pot is deformed.
• There is not enough water. Add water according to the
scale on the inside of the inner pot.
• Make sure that there is no foreign residue on the inside of
the appliance and the outside of the inner pot before
switching the appliance on.
• Check if there is food residue on the inside of the
appliance or outside of the inner pot. Remove the food
residue.
• You have not to rinse the rice properly. Rinse the rice until
the water runs clear.
• Check if the inner pot is deformed.
• Make sure that you add water to the level indicated on
the scale inside the inner pot that corresponds to the
number of cups of rice used.
• Make sure the water does not exceed the maximum level
on the scale, as this may cause the appliance to overflow
during cooking.
• Use cake mixture and follow the instructions provided in
the user manual.
• Press "+" and "–" button to select the program you need.
• Check if the power cord is connected to the cooker
properly and if the plug is inserted firmly into the power
outlet.
Solution
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