Advertisement
Rice smells bad after
cooking.
The control panel does not
light up.
Leakage happens during
cooking.
No response after
selecting option.
The appliance does not
switch to keep warm mode
automatically.
E1, E2, E4, E5-Sensor open
circuit.
E3, E6, E7, E8-Boil dry
protection.
• After cooking, make sure the steam valve, inner lid and
inner pot are cleaned thoroughly. Clean the inner pot with
some washing detergent and warm water.
• There is a connection problem. Check if the power cord is
connected to the cooker properly and if the plug is
inserted firmly into the power outlet.
• Check if the steam valve and inner lid are properly
assembled. If the steam valve or inner lid is not
assembled, not properly assembled, leakage will happen
during cooking and lead to a poor cooking result.
• Check if the power supply is working. Check if the power
cord, power plug and power socket are well connected.
• Make sure to follow the instructions in the user manual.
• If you cannot resolve the problem, do not disassemble the
appliance. Contact kogan.com for further assistance.
• You did not choose the correct cooking menu. For
instance, you might be boiling water but have chosen a
rice cooking menu.
• For some of the menus, the appliance enters standby
mode after the cooking is finished.
• The temperature control system has malfunctioned.
Contact kogan.com for further assistance.
• The temperature control system has malfunctioned.
Contact kogan.com for further assistance.
• Check if there is no water or very little water in the inner
pot.
• Check if the inner pot is overheated.
• During the cooking process, if the appliance boils dry, the
boil-dry protection will be activated. This is normal. Switch
off the appliance when the error code displays, unplug
the appliance and take out the inner pot. When the inner
pot and appliance cool down, they will resume working.
• If you cannot resolve the problem, do not disassemble the
appliance. Contact
Advertisement
