Ford ESCAPE 2021 Owner's Manual
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Ford ESCAPE 2021 Owner's Manual

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Table of Contents

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2021 ESCAPE Owner's Manual
owner.ford.com
ford.ca
November 2020
First Printing
Litho in U.S.A.
MJ5J 19A321 AA

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Table of Contents

Troubleshooting

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Summary of Contents for Ford ESCAPE 2021

  • Page 1 2021 ESCAPE Owner’s Manual owner.ford.com ford.ca November 2020 First Printing Litho in U.S.A. MJ5J 19A321 AA...
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2020 All rights reserved. Part Number: 202011 20201105132237...

  • Page 4: Table Of Contents

    Table of Contents Checking the Seatbelts ......44 Contacting Us Seatbelt Extensions ........45 Contacting Us ..........15 Personal Safety System Introduction What Is the Personal Safety System About This Publication .........17 ................46 Using This Publication .........18 How Does the Personal Safety System Work ..............46 Symbols Glossary Personal Safety System Components...

  • Page 5: Replacing A Lost Key Or Remote Control

    Table of Contents Changing the Remote Control Battery - Locking and Unlocking the Doors Using Vehicles With: Push Button Start ..60 Keyless Entry ..........75 Changing the Remote Control Battery - Keyless Entry – Troubleshooting .....75 Vehicles With: Flip Key ......61 Replacing a Lost Key or Remote Control Easy Entry and Exit ................6 2...
  • Page 6 Table of Contents Switching the Rear Window Wiper On Manually Dimming the Interior Mirror and Off ............93 .................107 Reverse Wipe ..........93 Auto-Dimming Interior Mirror ....107 Checking the Wiper Blades .......94 Exterior Mirrors Replacing the Front Wiper Blades ..94 Adjusting the Exterior Mirrors ....108 Replacing the Rear Wiper Blades ...94 Folding the Exterior Mirrors .....108 Washers ............95...
  • Page 7 Table of Contents What Is the Power Gauge - Hybrid Customizing the Instrument Cluster Electric Vehicle (HEV)/Plug-In Hybrid Display - Vehicles With: 6.5 Inch Electric Vehicle (PHEV), Vehicles With: Instrument Cluster Display Screen/12.3 6.5 Inch Instrument Cluster Display Inch Instrument Cluster Display Screen Screen ............118 .................124 What Is the Power Gauge - Hybrid...
  • Page 8 Table of Contents Switching the Head Up Display On and Front Seats Off ..............131 Front Seat Precautions ......148 Head Up Display Settings ......131 Sitting in the Correct Position ....148 Head Up Display Indicators ......132 Manual Seats ..........149 Head Up Display – Troubleshooting Power Seats ............151 .................133 Heated Seats ..........153...
  • Page 9 Table of Contents Programming the Garage Door Opener Starting and Stopping the to Your Hand-Held Transmitter ..163 Engine Programming the Garage Door Opener Starting and Stopping the Engine – to Your Garage Door Opener Motor Precautions ..........172 .................163 Ignition Switch ..........172 Programming the Garage Door Opener Push Button Ignition Switch ....173 to Your Gate Opener Motor ....164...
  • Page 10 Table of Contents Locating the Fuel Filler Funnel ....190 Grade Assist - Hybrid Electric Vehicle (HEV) ............212 Running Out of Fuel ........190 Manual Park Release - Gasoline ....213 Refueling ............192 Automatic Transmission Audible Fuel Tank Capacity ........196 Warnings .............214 Fuel and Refueling – Troubleshooting Automatic Transmission –...
  • Page 11 Table of Contents Hill Start Assist Rear View Camera What Is Hill Start Assist ......227 What Is the Rear View Camera .....240 How Does Hill Start Assist Work ...227 Rear View Camera Precautions ....240 Hill Start Assist Precautions ....227 Locating the Rear View Camera ...240 Hill Start Assist –...
  • Page 12 Table of Contents Setting the Adaptive Cruise Control Blind Spot Information Speed ............252 System Setting the Adaptive Cruise Control Gap What Is Blind Spot Information System ................253 .................273 Canceling the Set Speed ......254 How Does Blind Spot Information Resuming the Set Speed ......254 System Work ..........273 Overriding the Set Speed ......254 Blind Spot Information System...
  • Page 13 Table of Contents Locating the Pre-Collision Assist Sensors What Is the Gross Combined Weight .................281 Rating ............293 Distance Indication ........281 Calculating Payload ........295 Distance Alert ..........283 Calculating the Load Limit ......295 Automatic Emergency Braking ....283 Roof Rack ............297 Evasive Steering Assist ......284 Luggage Compartment Pre-Collision Assist –...
  • Page 14 Table of Contents High Voltage Battery Vehicle Precautions Under Hood Overview - 2.5L, Hybrid - Hybrid Electric Vehicle (HEV) ..314 Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) ......337 Switching the Hazard Flashers On and Off ..............315 Engine Oil ............338 Jump Starting the Vehicle ......315 Checking the Coolant .......339 Post-Crash Alert System ......318 Changing the Engine Air Filter - 1.5L...
  • Page 15 Table of Contents Tire Replacement Requirements ..367 Capacities and Specifications Using Summer Tires ........369 Using Snow Chains ........369 Engine Specifications - 1.5L EcoBoost .................391 Tire Care Engine Specifications - 2.0L EcoBoost ................392 Checking the Tire Pressures ....372 Engine Specifications - 2.5L, Hybrid Inflating the Tires ........372 Electric Vehicle (HEV)/Plug-In Hybrid Inspecting the Tire for Wear ....373...
  • Page 16 Audio System Accessories ..........484 Audio System Precautions ......414 Switching the Audio Unit On and Off Ford Protect .................414 What Is Ford Protect .........485 Selecting the Audio Source .....414 Playing or Pausing the Audio Source Scheduled Maintenance .................414 General Maintenance Information ..487 Adjusting the Volume ........414...
  • Page 17 Table of Contents Reporting Safety Defects in the United States ............497 Reporting Safety Defects in Canada ................497 Radio Frequency Certification Labels ...............498 California Proposition 65 ......531 Perchlorate .............531 Replacement Parts Recommendation ................532 Mobile Communications Equipment ................532 Federal Highway Administration Regulation ..........533 End User License Agreement ....533 Emission Law ..........558 Appendices...

  • Page 18: Contacting Us Contacting Us

    Telephone: (313) 594-4857 Canada E-mail: expcac@ford.com Customer Relationship Center U.S. Virgin Islands and Puerto Rico Ford Motor Company of Canada Limited Ford Motor Company P.O. Box 2000 Ford Export Operations Oakville, Ontario L6J 5E4 Attention: Owner Relations 1-800-565-3673 (FORD) 1555 Fairlane Drive www.ford.ca...
  • Page 19 Telephone: +82-02-1600-6003 E-mail: infokr1@ford.com Ford Credit - US Only Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

  • Page 20: Introduction

    Note: To download the FordPass app, visit your device's app store. Note: To find the local Ford website, visit https://corporate.ford.com/operations/ locations/global-links.html. Note: Use and operate your vehicle in line with all applicable laws and regulations.

  • Page 21: Using This Publication

    Introduction USING THIS PUBLICATION To quickly locate information about your vehicle, use the word search within the Owner's Manual application. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 22: Symbols Glossary

    Symbols Glossary Child seat tether anchor SYMBOLS USED ON YOUR VEHICLE Cruise control These are some of the symbols you may see on your vehicle. E332905 Air conditioning system Do not open when hot E162384 Air conditioning system lubricant Electric Parking brake type E231157 Anti-lock braking system...
  • Page 23 Symbols Glossary Fuse compartment Passenger airbag deactivated E270850 Power steering fluid Hazard flashers Power windows front/rear Heated rear window Power window lockout Windshield defrosting system Requires registered technician Interior luggage compartment release E231159 Safety alert Jack See Owner's Manual Keep out of reach of children E161353 See Service Manual Lighting control...
  • Page 24 Symbols Glossary Windshield wash and wipe E132353 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 25: Data Privacy

    If you use our services, we collect and use recommend that you visit the local Ford data, for example account information, website for the latest information. vehicle location and driving characteristics, that could identify you.

  • Page 26: Service Data

    Data Privacy you, where permitted by law. For Canada SERVICE DATA only, for more information, please review the Ford of Canada privacy policy at Service data recorders in your vehicle are www.ford.ca, including our U.S. data capable of collecting and storing storage and use of service providers in diagnostic information about your vehicle.

  • Page 27: Settings Data

    The data is refer to your local Ford website. stored locally in the vehicle or on devices Note: The modem continues to send this that you connect to it, for example, a USB information unless you disable the modem drive or digital music player.

  • Page 28: Mobile Device Data

    United States. The data is encrypted and includes, for example, the vehicle For additional information about our identification number of your vehicle, the privacy policy, refer to the local Ford SYNC module serial number, odometer, website. enabled apps, usage statistics and Note: To find out if your vehicle has debugging information.

  • Page 29: At A Glance

    At a Glance INSTRUMENT PANEL E285284 Air vents. Direction indicators. See Overriding Automatic High Beam Control (page 102). Cruise controls. See What Is Cruise Control (page 247). Information Display. See Instrument Cluster Overview (page 111). Information display controls and audio controls. See Using the Instrument Cluster Display Controls (page 123).
  • Page 30 At a Glance Horn. Steering wheel adjustment. See Adjusting the Steering Wheel (page 91). Lighting control. See Exterior Lighting Control (page 97). Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 31: Child Safety

    Child Safety CHILD SAFETY PRECAUTIONS WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or WARNING: Always make sure your animals to these high temperatures for child is secured properly in a device that even a short time can cause death or is appropriate for their height, age and serious heat related injuries, including...

  • Page 32: Child Restraint Anchor Points

    Child Safety • Keep the buckle release button pointing up and away from the child WARNING: Do not allow a restraint, with the tongue between the passenger to hold a child on their lap child restraint and the release button, when your vehicle is moving.

  • Page 33: Child Restraints

    Child Safety Locating the Child Restraint Top CHILD RESTRAINTS Tether Anchor Points Child Restraint Position Information Install the child restraint tightly against the vehicle seat. It may be necessary to lift or remove the head restraint. E316413 Rear Facing Child Restraints Combined Weight of Child LATCH (Lower Anchors Seatbelt Only...

  • Page 34: Installing Child Restraints

    Child Safety Child Restraints Recommendation Child Size, Height, Weight, or Age Recommended Restraint Type Use a child restraint (sometimes Children weighing 40 lb (18 kg) or less (generally called an infant carrier, convertible age four or younger). seat, or toddler seat). Children who have outgrown or no longer properly fit in a child restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age...
  • Page 35 Child Safety Position the child restraint in a seat with a seatbelt. E142531 4. Insert the belt tongue into the proper buckle (the buckle closest to the E142529 direction the tongue is coming from) 2. After positioning the child restraint in for that seating position until you hear the proper seating position, pull down a snap and feel the latch engage.
  • Page 36 Child Safety Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor did not lock, unbuckle the belt and repeat Steps 5 and 6.
  • Page 37 Child Safety Installing a Child Restraint in a Center Seat WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, WARNING: The standardized you may block access to certain seatbelt spacing for LATCH lower anchors is 11 in buckle assemblies and LATCH lower (280 mm) center to center.
  • Page 38 Child Safety Combining the Seatbelt and Lower Route the child restraint tether strap Anchors for Attaching Child over the back of the seat. For the Restraints outermost seating positions, route the tether strap under the head restraint When used in combination, you may attach and between the head restraint posts.

  • Page 39: Booster Seats

    Child Safety If your child restraint system has a tether • Is the shoulder belt centered on the strap, and the child restraint manufacturer shoulder and chest? recommends its use, we also recommend • Can the child stay seated like this for its use.
  • Page 40 Child Safety If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high-back booster seat would be a better choice. Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest...

  • Page 41: Child Safety Locks

    Child Safety If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not use any item thicker than this under the booster seat.

  • Page 42: Seatbelts

    Seatbelts SEATBELT PRECAUTIONS WARNING: Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and WARNING: Always drive and ride one tongue designed to be used as a pair. with your seatback upright and the lap Use the shoulder belt on the outside belt snug and low across the hips.

  • Page 43: Fastening The Seatbelts

    Seatbelts • Seatbelt pretensioners at the front outermost and second row outermost seating positions. • Belt tension sensor at the front outermost passenger seating position. A seatbelt warning light and chime. E71880 Crash sensors and monitoring system with readiness indicator. E67017 E142588 The seatbelt pretensioners are designed...

  • Page 44: Automatic Locking Mode

    Seatbelts How Does Sensitive Locking Mode 2. Grasp the shoulder portion and pull Work downward until you pull the entire belt out. If the driver suddenly brakes, turns a corner 3. Allow the belt to retract. As the belt sharply, or the vehicle receives an impact retracts, you will hear a clicking sound.

  • Page 45: Adjusting The Seatbelts During Pregnancy

    Seatbelts 4. The seatbelt should then unlock. ADJUSTING THE SEATBELT 5. If the seatbelt does not unlock, repeat HEIGHT steps 1-3. ADJUSTING THE SEATBELTS WARNING: Position the seatbelt height adjuster so that the seatbelt rests DURING PREGNANCY across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and WARNING: Always ride and drive...
  • Page 46 Seatbelts Seatbelt Reminder Indicators Seatbelt Status To view the seatbelt status, use the This lamp illuminates if you do information display controls on the not fasten your seatbelt when steering wheel. you switch the ignition on. The E71880 lamp switches off when you fasten your seatbelt or about one minute has elapsed.

  • Page 47: Checking The Seatbelts

    Seatbelts When the initial warning expires for the 2. Wait about one minute until the driver, more warnings are provided for the seatbelt warning light switches off. driver and front passenger. This warning After Step 2, wait an additional five tone sounds if you or your front passenger seconds before proceeding with Step do not fasten the seatbelt buckle and the...

  • Page 48: Seatbelt Extensions

    Seatbelts Read the child restraint manufacturer's If, because of body size or driving position, instructions for additional inspection and it is not possible to properly fasten the maintenance information specific to the seatbelt over your lap and shoulder, an child restraint. extension that is compatible with the seatbelts is available free of charge from We recommend that all seatbelt...

  • Page 49: Personal Safety System

    Personal Safety System • Restraint system warning light and WHAT IS THE PERSONAL tone. SAFETY SYSTEM • The electrical wiring for the airbags, crash sensors, seatbelt pretensioners, An advanced safety system that protects front seatbelt usage sensors, front occupants in frontal crashes. passenger sensing system and indicator lights.

  • Page 50: Airbags

    Airbags compounds (for example, baking soda) HOW DO THE FRONT AIRBAGS that result from the combustion process WORK that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.

  • Page 51: How Do The Knee Airbags Work

    Airbags HOW DO THE KNEE AIRBAGS WARNING: Do not lean your head WORK on the door. The side airbag could injure you as it deploys from the side of the The driver knee airbag is under or within seatback. the instrument panel. During a crash, the restraints control module may activate the The side airbags are on the outermost side knee airbag based on crash severity and...

  • Page 52: Airbag Precautions

    Airbags The Safety Canopy deploys during Properly restrain children 12 years old and significant side crashes or when a certain under in the rear seats. The Safety Canopy likelihood of a rollover event is detected will not interfere with children restrained by the rollover sensor.

  • Page 53: Properly Adjusting The Driver And Front Passenger Seats

    Airbags PROPERLY ADJUSTING THE WARNING: Keep the areas in front DRIVER AND FRONT of the airbags free from obstruction. Do PASSENGER SEATS not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment. Failure to follow this instruction could result in WARNING: National Highway personal injury or death.

  • Page 54: Front Passenger Sensing System

    Airbags E181984 The indicator lamps are in the center stack of the instrument panel. The front passenger sensing system is designed to disable the front passenger frontal airbag under these conditions: E142846 • The front passenger seat is unoccupied. Children must always be properly restrained.
  • Page 55 Airbags • When the front passenger sensing • Objects stowed in the seat backrest system enables the front passenger map pocket. frontal airbag, the passenger airbag • Objects placed on the occupant's lap. status indicator illuminates the on • Cargo interference with the seat lamp.
  • Page 56 Airbags If it is necessary to modify an advanced front airbag system to accommodate a WARNING: Any alteration or person with disabilities, contact your modification to the front passenger seat Customer Relationship Center. may affect the performance of the front passenger sensing system.

  • Page 57: Crash Sensors And Airbag Indicator

    Airbags • The readiness light either flashes or CRASH SENSORS AND stays on. AIRBAG INDICATOR • You hear a series of five beeps. The tone pattern repeats periodically until the problem, the light or both are WARNING: Modifying or adding repaired.

  • Page 58: Disposing Of Airbags

    Airbags • The design of the side airbags is to inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation. • The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events.

  • Page 59: Pedestrian Alert System

    Pedestrian Alert System (If Equipped) WHAT IS THE PEDESTRIAN ALERT SYSTEM Due to the quiet operation of hybrid and electric vehicles at low speeds, the system creates a subtle sound to alert pedestrians. The system is on when your vehicle is running and not in park (P).

  • Page 60: 911 Assist

    • A connected Bluetooth-enabled phone For more information, visit must have adequate network coverage, www.owner.ford.com battery power and signal strength. • The vehicle must have battery power EMERGENCY CALL and be located in the U.S., Canada or...

  • Page 61: Keys And Remote Controls

    Keys and Remote Controls Unlock REMOTE CONTROL LIMITATIONS Press the button to unlock all doors. See Unlocking and Locking the Doors Using the E138629 Remote Control (page 69). WARNING: Changes or modifications not expressively approved Lock by the party responsible for compliance could void the user's authority to operate Press the button to lock all the equipment.

  • Page 62: Removing The Key Blade

    Keys and Remote Controls REMOVING THE KEY BLADE E191532 Note: Inspect the key blade for debris. Periodically clean with a brush. Closing Your Flip Key Press and hold the round button on the remote control to fold the key blade when not in use.

  • Page 63: Changing The Remote Control Battery - Vehicles With: Push Button Start

    Keys and Remote Controls Push the release button and pull the CHANGING THE REMOTE key blade out. CONTROL BATTERY - VEHICLES WITH: PUSH BUTTON START WARNING: Keep batteries away from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death.

  • Page 64: Changing The Remote Control Battery - Vehicles With: Flip Key

    Keys and Remote Controls CHANGING THE REMOTE CONTROL BATTERY - VEHICLES WITH: FLIP KEY WARNING: Keep batteries away from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death. If ingested, immediately seek medical attention.

  • Page 65: Programming The Remote Control

    Keys and Remote Controls 5. Remove the battery. 6. Install a new battery with the + facing Replace the battery cover. Dispose of old batteries in an environmentally friendly way. Seek advice from your local E107998 authority about recycling old batteries. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.

  • Page 66: Keys And Remote Controls - Troubleshooting

    Keys and Remote Controls KEYS AND REMOTE CONTROLS – TROUBLESHOOTING Keys and Remote Controls – Information Messages Message Action Key Battery Low Replace Replace remote control battery. Soon Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 67: Mykey

    MyKey Note: MyKey drivers may be able to switch WHAT IS MYKEY the lane departure warning feature off, but this feature turns back on automatically MyKey allows you to program keys with with every new key cycle. restricted driving modes to promote good driving habits.

  • Page 68: Creating A Mykey - Vehicles With: Push Button Start

    MyKey Emergency Assistance 5. Using your touchscreen, press Menu. 6. Press Settings. If you set emergency assistance to always on, you cannot switch it off with a MyKey. Press Vehicle. 8. Press MyKey. Do Not Disturb 9. Press Create MyKey. If you set do not disturb to always on, you Press Yes if you want to create the cannot switch it off with a MyKey.

  • Page 69: Clearing All Mykeys

    MyKey 5. Select a setting and press the OK CHECKING MYKEY SYSTEM button. STATUS 6. Configure the setting You can find information about the distance traveled using a MyKey, and the CLEARING ALL MYKEYS number of admin keys and MyKeys created for your vehicle.
  • Page 70 MyKey MyKey – Information Messages - Vehicles With: Flip Key Message Description Key is Already a MyKey Displays when trying to create a MyKey with a key already designated as a MyKey. This Key restricted at Displays to confirm that the key is restricted after you switch Next Key Cycle.
  • Page 71 MyKey MyKey – Frequently Asked Why am I not able to start the engine Questions - Vehicles With: Push with a MyKey? Button Start An admin key and a MyKey are inside your vehicle. The system recognizes What is an admin key? only the admin key when both are An admin key is a key that you have present.

  • Page 72: Doors And Locks

    Doors and Locks Individually Unlocking and Locking OPERATING THE DOORS the Doors Using the Key Blade FROM OUTSIDE YOUR VEHICLE If there is a power door lock fault you can use the key blade to lock and unlock the doors. Unlocking and Locking the Doors Using the Remote Control You can only use the remote control when...

  • Page 73: Autounlock

    Doors and Locks Individually Unlocking and Locking Switching Autounlock On and Off the Doors Using the Locking Press Settings on the touchscreen. Button 2. Press Vehicle Settings. The power door lock control is on the driver 3. Switch Autounlock on or off. and front passenger door panels.

  • Page 74: Doors And Locks Audible Warnings

    Doors and Locks If you switch mislock off, the horn does not DOORS AND LOCKS – sound if you press the lock button on the TROUBLESHOOTING remote control when a door is open. Doors and Locks – Warning Lamps Switching Mislock On and Off Door Ajar Warning Lamp Press Settings on the touchscreen.
  • Page 75 Doors and Locks Doors and Locks – Frequently Asked Questions Can accessories such as steps or handles be used with the latch assembly? Do not use the door latch assembly to attach any accessory, such as handles or steps, as this can cause damage to your vehicle.

  • Page 76: Keyless Entry

    Keyless Entry (If Equipped) • There is interference causing issues LOCATING THE KEYLESS with the remote control frequencies. ENTRY KEYPAD • The remote control is too close to metal objects or electronic devices, for The keypad is near the driver window and example keys or a cell phone.

  • Page 77: Keyless Entry Settings

    Keyless Entry (If Equipped) Creating Personal Access Codes 5. Within 10 seconds, place a second programmed intelligent access key in To create your own personal access code: the backup slot and press the push button ignition switch. Enter the factory-set code. The factory-set code appears in the 2.

  • Page 78: Locking And Unlocking The Doors Using Keyless Entry

    Keyless Entry (If Equipped) Locking the Doors - Vehicles With: LOCKING AND UNLOCKING Keyless Entry and Push Button THE DOORS USING KEYLESS Start ENTRY Unlocking the Doors - Vehicles With: Keyless Entry and Push Button Start E248554 With your intelligent access key within 3 ft (1 m) of your vehicle, touch the outer door handle lock sensor for approximately one second to lock, being careful to not touch...
  • Page 79 Keyless Entry (If Equipped) Why does the passive key not work? The system deactivates passive keys left inside your vehicle when you lock it. You cannot switch the ignition on using a deactivated passive key. Press the unlock button on the remote control to reactivate a passive key.

  • Page 80: Easy Entry And Exit

    Easy Entry and Exit HOW DOES EASY ENTRY AND EXIT WORK This feature moves the driver seat rearward up to 2 in (5 cm) when you switch the ignition off. The driver seat returns to its previous position when you switch the ignition on.

  • Page 81: Liftgate - Vehicles With: Manual Liftgate

    Liftgate - Vehicles With: Manual Liftgate Note: Do not hang anything, for example a OPENING THE LIFTGATE bike rack, from the glass or liftgate. This could damage the liftgate and its Opening the Liftgate From Outside components. Your Vehicle Note: Do not leave the liftgate open while driving.
  • Page 82 Liftgate - Vehicles With: Manual Liftgate E291353 A handle is located inside the liftgate to help with closing. Note: Make sure that you fully close the liftgate to prevent cargo from falling out. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 83: Liftgate - Vehicles With: Power Liftgate

    Liftgate - Vehicles With: Power Liftgate Note: Do not hang anything, for example LIFTGATE PRECAUTIONS a bike rack, from the glass or liftgate. This could damage the liftgate and its components. WARNING: It is extremely Note: Do not leave the liftgate open while dangerous to ride in a cargo area, inside driving.
  • Page 84 Liftgate - Vehicles With: Power Liftgate Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components. Switching the Power Liftgate On or Off You can switch the power liftgate on or off through the vehicle settings on your touchscreen.

  • Page 85: Closing The Liftgate

    Liftgate - Vehicles With: Power Liftgate Vehicles With a Trailer Hitch Note: You can only use the liftgate control button to program the height. Note: You cannot program the height if the liftgate position is too low. 4. The power liftgate now opens at the programmed height.
  • Page 86 Liftgate - Vehicles With: Power Liftgate Closing the Liftgate From Outside Press the button twice within Your Vehicle three seconds. E267940 Note: Make sure that you close the liftgate before operating or moving your vehicle, WARNING: Make sure all persons especially in an enclosure, like a garage or are clear of the power liftgate area a parking structure.

  • Page 87: Stopping The Liftgate Movement

    Liftgate - Vehicles With: Power Liftgate • Making physical contact with the Note: Allow the power system to close the bumper. liftgate. Manually pushing the liftgate may activate the system s obstacle detection • Holding your foot under the bumper. feature and stop the power operation or •...

  • Page 88: Liftgate - Troubleshooting

    Liftgate - Vehicles With: Power Liftgate Opening the Liftgate LIFTGATE – TROUBLESHOOTING The system stops when it detects an obstacle and a tone sounds. Once you remove the obstacle, you can continue to Liftgate – Warning Lamps operate the liftgate. Illuminates when the liftgate is not completely closed.
  • Page 89 Liftgate - Vehicles With: Power Liftgate Liftgate – Frequently Asked Questions Why won't my power liftgate function? Make sure the transmission is in park (P), ensure nothing is obstructing the liftgate path and there is not excessive weight on the liftgate. If there are continued issues, the battery voltage may be low or other system issues.

  • Page 90: Security

    The interior sensors are designed to detect Note: The system is not compatible with any movement inside your vehicle. non-Ford aftermarket remote start systems. The interior sensors are in the overhead Note: Do not leave a duplicate coded key console.

  • Page 91: Anti-Theft Alarm System Settings

    Security Perimeter Sensing Lock your vehicle with your remote control to arm the alarm. In perimeter sensing, the interior sensors are off when you arm the alarm. Disarming the Anti-Theft Alarm All the other equipped sensors activate System when you arm the alarm in this mode. Disarm the alarm by performing any of the following actions: Setting the Alarm Security Level...

  • Page 92: Security - Troubleshooting

    Security SECURITY – TROUBLESHOOTING Security – Information Messages Message Action No Key Detected The system has not detected a correctly coded key. Starting System Fault The system has malfunctioned. Have your vehicle checked as soon as possible. Vehicle Alarm To Stop Displays when the alarm has been triggered due to unauthor- Alarm, Start Vehicle.
  • Page 93 Security Security – Frequently Asked Questions What should I do if there is any potential alarm problem with my vehicle? Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. What should I do if the vehicle is unable to start with a correctly coded key? Have your vehicle checked as soon as possible.

  • Page 94: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING HORN WHEEL Press on the center of the steering wheel near the horn icon E270945 to activate the horn. WARNING: Do not adjust the steering wheel when your vehicle is moving. SWITCHING THE HEATED STEERING WHEEL ON AND OFF Note: Make sure that you are sitting in the correct position.

  • Page 95: Wipers And Washers

    Wipers and Washers WIPERS AUTOWIPERS (If Equipped) Wiper Precautions What Are Autowipers Do not operate the wipers on a dry Autowipers turns on and controls the windshield. This could scratch the glass or speed and frequency of the windshield damage the wiper blades. Use the wipers.

  • Page 96: Switching The Rear Window Wiper On And Off

    Wipers and Washers Adjusting the Sensitivity of the SWITCHING THE REAR Rain Sensor WINDOW WIPER ON AND OFF E242324 Intermittent wipe. Continuous wipe. Rear window wiper off. E308824 REVERSE WIPE High sensitivity. Low sensitivity. What Is Reverse Wipe Use the rotary control to set the sensitivity Reverse wipe turns on the rear window of the rain sensor.

  • Page 97: Checking The Wiper Blades

    Wipers and Washers Note: Make sure that the wiper blade locks CHECKING THE WIPER into place. BLADES REPLACING THE REAR WIPER BLADES E142463 Run the tip of your fingers over the edge of the blade to check for roughness. REPLACING THE FRONT WIPER BLADES E271380 Lift the wiper arm.

  • Page 98: Washers

    Wipers and Washers Pull the lever toward you to WASHERS operate the windshield washer. E270967 Washer Precautions Note: A courtesy wipe occurs a short time after the wipers stop to clear any remaining washer fluid when switched on. See Switching the Courtesy Wipe On and Off WARNING: If you operate your (page 95).

  • Page 99: Wipers And Washers - Troubleshooting

    Wipers and Washers Adding Washer Fluid E334429 Washer Fluid Specification See Washer Fluid Specification (page 406). WIPERS AND WASHERS – TROUBLESHOOTING Wipers and Washers – Warning Lamps Illuminates when the windshield washer fluid is low. E132353 Wipers and Washers – Frequently Asked Questions Why are there streaks and smears on the windshield?

  • Page 100: Exterior Lighting

    Exterior Lighting Slightly pull the lever toward you and EXTERIOR LIGHTING release it to flash the headlamps. CONTROL Switching Headlamp Exit Delay On and Off To switch headlamp exit delay on, pull the turn signal lever toward you after switching your vehicle off.

  • Page 101: Headlamps - Troubleshooting

    Exterior Lighting Why do my headlamps turn off when I HEADLAMPS – have them switched on when I switch TROUBLESHOOTING my vehicle off? The battery saver turns the headlamps Headlamps – Frequently Asked off after a short period of time after Questions you switch your vehicle off.

  • Page 102: Exterior Lamps

    Exterior Lighting Switching the Daytime Running EXTERIOR LAMPS Lamps On and Off - Vehicles With: Configurable Daytime Running Switching the Turn Signal Lamps Lamps On and Off WARNING: The daytime running lamps system does not activate the rear lamps and may not provide adequate lighting during low visibility driving conditions.

  • Page 103: Automatic High Beam Control

    Exterior Lighting Note: Only switch the front fog lamps on A camera sensor, centrally mounted during reduced visibility. behind the windshield of your vehicle, continuously monitors conditions to turn Note: The brightness of the daytime running the high beams on and off. lamps may decrease when the front fog lamps are switched on.
  • Page 104 Exterior Lighting Automatic High Beam Control Automatic High Beam Control Precautions Limitations The system turns the high beams off if any of the following occur: WARNING: The system does not • You switch the system off. relieve you of your responsibility to drive with due care and attention.

  • Page 105: Automatic High Beam Control - Troubleshooting

    Exterior Lighting Overriding Automatic High Beam Push the lever away from you to switch Control the high beams on. Push the lever away from you again to switch the high beams off. Push the lever away from you for a third time to switch automatic high beam control back on.

  • Page 106: Interior Lighting

    Interior Lighting Switching the Interior Lamp SWITCHING ALL OF THE Function On and Off INTERIOR LAMPS ON AND OFF The lamps turn on under the following conditions: • You open any door. • You press a button on the remote control.

  • Page 107: Interior Lighting - Troubleshooting

    Interior Lighting INTERIOR LIGHTING – TROUBLESHOOTING Interior Lighting – Frequently Asked Questions Why do my courtesy lamps or interior lamps turn off when I have them switched on when I switch my vehicle off? The battery saver turns the courtesy lamps and interior lamps off after a short period of time after you switch your vehicle off.

  • Page 108: Windows

    Windows 3. Press and hold the window control OPENING AND CLOSING THE switch until you fully open the door WINDOWS window. 4. Release the window control switch. 5. Lift and hold the window control switch WARNING: Do not leave children until you fully close the window.

  • Page 109: Locking The Rear Window Controls

    Windows Pull up the window switch and hold within a few seconds of the window reaching the bounce-back position. The window travels up with no bounce-back protection. The window stops if you release the switch before the window fully closes. LOCKING THE REAR WINDOW CONTROLS Press the control to lock or...

  • Page 110: Interior Mirror

    Interior Mirror INTERIOR MIRROR PRECAUTIONS WARNING: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death. Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products.

  • Page 111: Exterior Mirrors

    Exterior Mirrors Select the mirror you want to adjust. ADJUSTING THE EXTERIOR The control light turns on. MIRRORS 2. Use the adjustment control to adjust the position of the mirror. 3. Press the mirror control again. The WARNING: Do not adjust the control light turns off.

  • Page 112: Moonroof

    Moonroof (If Equipped) OPENING AND CLOSING THE SUN SHADE WARNING: When closing the moonroof, verify that it is free of obstruction and make sure that children and pets are not in the proximity of the WARNING: Do not leave children roof opening.

  • Page 113: Moonroof Bounce-Back

    Moonroof (If Equipped) With the moonroof in the closed position, press and release the E312252 switch to vent the moonroof. To close the moonroof from the vent position, press and release the switch again. MOONROOF BOUNCE-BACK What Is Moonroof Bounce-Back The moonroof stops and reverses some distance if it detects an obstacle when closing.

  • Page 114: Instrument Cluster

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - GASOLINE, VEHICLES WITH: 4.2 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E282227 Tachometer. Instrument cluster display. Speedometer. Fuel gauge. Engine coolant temperature gauge. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 115: Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - GASOLINE, VEHICLES WITH: 6.5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E282067 Tachometer. Information bar. Speedometer. Fuel gauge. Instrument cluster display. Engine coolant temperature gauge. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 116: Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - GASOLINE, VEHICLES WITH: 12.3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E320077 Engine coolant temperature gauge. Speedometer. Information bar. Instrument cluster display. Tachometer. Fuel gauge. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 117: Instrument Cluster Overview - Hybrid Electric Vehicle (Hev), Vehicles With

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - HYBRID ELECTRIC VEHICLE (HEV), VEHICLES WITH: 6.5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E307890 Power gauge. Information bar. Speedometer. Fuel gauge. Vehicle driving range. Instrument cluster display. Engine coolant temperature gauge. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 118: Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - HYBRID ELECTRIC VEHICLE (HEV), VEHICLES WITH: 12.3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E340894 Coolant temperature gauge. Speedometer. Information bar. Instrument cluster display. Vehicle driving range. Power gauge. Fuel gauge. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 119: Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (Phev), Vehicles With: 6.5 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV), VEHICLES WITH: 6.5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E307890 Power gauge. Information bar. Speedometer. Fuel gauge. Battery gauge and vehicle driving range. Instrument cluster display. Engine coolant temperature gauge. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 120: Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV), VEHICLES WITH: 12.3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E320093 Coolant temperature gauge. Speedometer. Information bar. Instrument cluster display. Battery gauge and vehicle driving range. Power gauge. Fuel gauge. WHAT IS THE TACHOMETER - EXCLUDING: HYBRID ELECTRIC VEHICLE (HEV)/ PLUG-IN HYBRID ELECTRIC...

  • Page 121: Inch Instrument Cluster Display Screen

    Instrument Cluster WHAT IS THE POWER GAUGE FUEL GAUGE - HYBRID ELECTRIC VEHICLE What Is the Fuel Gauge (HEV)/PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV), Indicates approximately how much fuel is VEHICLES WITH: 6.5 INCH in the fuel tank. INSTRUMENT CLUSTER Fuel Gauge Limitations DISPLAY SCREEN (IF EQUIPPED) The fuel gauge may not provide an...

  • Page 122: What Is The Vehicle Range Display - Plug-In Hybrid Electric Vehicle (Phev)

    Instrument Cluster WHAT IS THE VEHICLE RANGE WHAT IS THE HIGH VOLTAGE DISPLAY - PLUG-IN HYBRID BATTERY GAUGE - PLUG-IN ELECTRIC VEHICLE (PHEV) HYBRID ELECTRIC VEHICLE (PHEV) The high voltage battery gauge displays the total amount of charge associated with your available electric only driving range.

  • Page 123: Instrument Cluster Warning Lamps

    Instrument Cluster Electric Park Brake INSTRUMENT CLUSTER WARNING LAMPS It illuminates or flashes when the electric parking brake requires E146190 Anti-Lock Braking System service. Have your vehicle checked as soon as possible. If it illuminates when you are driving, this indicates your vehicle requires service.

  • Page 124: What Are The Instrument Cluster Indicators

    Instrument Cluster Liftgate Ajar Oil Pressure It illuminates when the ignition It illuminates when the engine is on and the liftgate is not oil pressure is low. completely closed. E162453 Powertrain Fault Low Beam Warning Illuminates when the powertrain It illuminates when the low requires service.
  • Page 125 Instrument Cluster Auto Hold Front Airbag See Auto Hold (page 228). See Airbags (page 47). E322410 E67017 Front Fog Lamps E197933 See Switching the Front Fog Lamps On and Off (page 99). E322411 High Beam E197934 See Using the High Beam Headlamps (page 97).

  • Page 126: Instrument Cluster Display Using The Instrument Cluster Display Controls

    Instrument Cluster Display Toggle Buttons USING THE INSTRUMENT CLUSTER DISPLAY CONTROLS Press the toggle up or down button to scroll through menu items. Status Indicator WARNING: Driving while distracted can result in loss of vehicle control, crash Menu items with a check box and injury.

  • Page 127: Instrument Cluster Display Main Menu

    Instrument Cluster Display INSTRUMENT CLUSTER Menu Item DISPLAY MAIN MENU - Audio VEHICLES WITH: 4.2 INCH Settings INSTRUMENT CLUSTER Display Setup DISPLAY SCREEN Menu Item CUSTOMIZING THE INSTRUMENT CLUSTER Trip 1 DISPLAY - VEHICLES WITH: 4.2 MyView INCH INSTRUMENT CLUSTER Driver Assist.

  • Page 128: Personalized Settings

    Instrument Cluster Display PERSONALIZED SETTINGS Select Screens Changing the Instrument Cluster Calm Screen Display Language - Vehicles With: Fuel Economy 4.2 Inch Instrument Cluster Display Screen Trip 1 You can change the language using the Trip 2 instrument cluster display. This Trip Select Settings and press the menu button.

  • Page 129: Fuel Economy Display - Gasoline

    Instrument Cluster Display Changing the Measure Unit - 2. Select Display. Vehicles With: 6.5 Inch Instrument 3. Select Tire Pressure. Cluster Display Screen/12.3 Inch 4. Select a tire pressure unit. Instrument Cluster Display Screen You can change the measurement unit Changing the Tire Pressure Unit - using the touchscreen.

  • Page 130: Fuel Economy Display - Plug-In Hybrid

    Instrument Cluster Display • When the power level is within the box, FUEL ECONOMY DISPLAY - the color of the bar is blue. This means PLUG-IN HYBRID ELECTRIC you are in electric operation and the VEHICLE (PHEV) engine is off. •...

  • Page 131: What Is Brake Coach - Hybrid Electric

    Instrument Cluster Display Distance per full charge is also shown. This The information shown is the same as the is an estimate of the electric range you This Trip screen. See Trip Data (page 130). would have if you plugged in and fully charged your vehicle right now.

  • Page 132: Trip Computer

    Trip Computer 3. Press and hold the OK button until the ACCESSING THE TRIP system reset confirmation appears. COMPUTER - VEHICLES WITH: Note: This trip resets every time you start 4.2 INCH INSTRUMENT your vehicle. CLUSTER DISPLAY SCREEN RESETTING THE INDIVIDUAL Use the instrument cluster display TRIP VALUES - VEHICLES controls to navigate the home screen.

  • Page 133: Trip Data

    Trip Computer TRIP DATA Trip 1 and 2 Provides trip timer, trip average fuel economy and total trip distance traveled. For hybrid vehicles, the trip also shows the distance traveled on electric power only. Note: Trip 1 and 2 are selectable screens. See Accessing the Trip Computer (page 129).

  • Page 134: Head Up Display

    Head Up Display (If Equipped) Note: The head up display menu appears WHAT IS THE HEAD UP in the information display. DISPLAY Menu Item Action The system displays information on a display screen in your field of vision, Head-Up Display Press the OK allowing you to keep your eyes on the road.

  • Page 135: Head Up Display Indicators

    Head Up Display (If Equipped) Selecting Which Information the Note: For your safety, some features are System Displays speed-dependent. The system limits their use to when your vehicle is not moving. Start the engine and switch the system on. Use the instrument cluster display controls Note: Press the head up display button if on the steering wheel to select which you do not see the head up display menu in...

  • Page 136: Head Up Display - Troubleshooting

    Head Up Display (If Equipped) HEAD UP DISPLAY – TROUBLESHOOTING Head Up Display – Information Messages Message Action Head Up Display System Fault See Manual The system is malfunctioning or something is obstructing the display. Make sure that the head up display is free from obstruction. If the message continues to appear, have your vehicle checked as soon as possible.

  • Page 137: Remote Start

    Remote Start (If Equipped) Note: To remote start with FordPass, make WHAT IS REMOTE START sure that the modem is enabled. See Connected Vehicle Requirements (page The system allows you to remotely start 409). your vehicle and to adjust the interior temperature according to the settings that you chose.

  • Page 138: Remote Start Remote Control Indicators

    Remote Start (If Equipped) Press the button on the remote 2. Press Remote Start Setup. control. 3. Press Climate Control. E138623 4. Select Vehicle. Within three seconds, press the button on the remote control. 5. Switch Auto on or off. E138625 Note: If you switch the auto mode on, the Within three seconds, press the...
  • Page 139 Remote Start (If Equipped) 5. Switch Auto on or off. Note: If you switch the heated steering wheel settings on, the heated steering wheel turns on during cold weather. Setting the Remote Start Duration Press Settings on the touchscreen. 2. Press Vehicle Settings. 3.

  • Page 140: Climate Control

    Climate Control Setting the Blower Motor Speed MANUAL CLIMATE CONTROL E290056 Note: Depending on your vehicle option package, the controls may look different from what you see here. Directing the Airflow E265389 Press and release the button to Turn the control to adjust the volume of direct airflow to the windshield air circulated in the vehicle.

  • Page 141: Automatic Climate Control - Vehicles With: Dual Automatic Temperature Control (Datc)

    Climate Control Switching Recirculated Air On and Use air conditioning with recirculated air to improve cooling performance and efficiency. Press and release the button to Note: In certain conditions, for example, switch between outside air and maximum defrost, the air conditioning recirculated air.
  • Page 142 Climate Control Directing the Airflow Turn the control on the left-hand side of the climate control to set the left-hand Press and release the button to temperature. direct airflow to the windshield Note: This control also sets the right-hand air vents and de-mister. side temperature when you switch off dual zone mode.
  • Page 143 Climate Control Auto Mode Indicator Status Auto Mode Indicator Description Status One indicator illumin- • The blower motor speed is reduced. ated. • Use this setting to minimize the amount of noise from the blower motor. • This setting increases the time taken to cool the interior.

  • Page 144: Automatic Climate Control - Vehicles With: Electronic Automatic Temperature Control (Eatc)

    Climate Control Switching Maximum Defrost On AUTOMATIC CLIMATE and Off CONTROL - VEHICLES WITH: Press and release the button to ELECTRONIC AUTOMATIC switch on maximum defrost. TEMPERATURE CONTROL (EATC) The system sets the left-hand and right-hand settings to HI, air flows through the windshield air vents, and the blower motor adjusts to the highest speed.
  • Page 145 Climate Control Setting the Blower Motor Speed Turn the control to set the temperature. Switching Auto Mode On and Off Press and release the button to switch on automatic operation. Repeatedly press the button to adjust auto mode. The system adjusts the blower motor speed, air distribution, air conditioning operation, and outside or recirculated air to reach and maintain the temperature you...
  • Page 146 Climate Control Auto Mode Indicator Status Auto Mode Indicator Description Status One indicator illumin- • The blower motor speed is reduced. ated. • Use this setting to minimize the amount of noise from the blower motor. • This setting increases the time taken to cool the interior.

  • Page 147: Hints On Controlling The Interior Climate - Vehicles With: Automatic Temperature Control

    Climate Control Note: To prevent window fogging, you Note: Remove any snow, ice or leaves from cannot select recirculated air when the air intake area at the base of the maximum defrost is on. windshield. Note: The heated rear window also turns Note: To improve the time to reach a on when you select maximum defrost.

  • Page 148: Hints On Controlling The Interior Climate - Vehicles With: Manual Temperature Control

    Climate Control Quickly Cooling the Interior Note: To improve the time to reach a comfortable temperature in hot weather, Press and release MAX A/C. drive with the windows open until you feel cold air through the air vents. Recommended Settings for Cooling Quickly Heating the Interior Press and release AUTO.

  • Page 149: Heated Windshield

    Climate Control 4. Adjust the blower motor speed to the HEATED EXTERIOR MIRRORS lowest speed setting. (IF EQUIPPED) Defogging the Side Windows in Cold Weather When you switch the heated rear window on, the heated exterior mirrors turn on. Direct air to the instrument panel and Note: Do not remove ice from the mirrors windshield air vents.

  • Page 150: Interior Air Quality

    Interior Air Quality WHAT IS THE CABIN AIR FILTER The cabin air filter improves the quality of air in your vehicle by trapping dust, pollen and other particles. REPLACING THE CABIN AIR FILTER Replace the filter at regular intervals. See Scheduled Maintenance (page 487).

  • Page 151: Front Seats

    Front Seats FRONT SEAT PRECAUTIONS SITTING IN THE CORRECT POSITION WARNING: Sitting improperly, out of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash.

  • Page 152: Manual Seats

    Front Seats • Bend your legs slightly so that you can press the pedals fully. WARNING: The head restraint is a • Position the shoulder strap of the safety device. Whenever possible it seatbelt over the center of your should be installed and properly shoulder and position the lap strap adjusted when the seat is occupied.
  • Page 153 Front Seats Moving the Seat Backward and Forward WARNING: Make sure the seat fully locks into place by rocking it backward and forward. E144727 Adjust the seat backrest to an upright driving or riding position. 2. Pivot the head restraint forward toward your head to the preferred position.

  • Page 154: Power Seats

    Front Seats POWER SEATS (If Equipped) Head Restraint Components E293558 E291139 Adjusting the Seat Height (If Equipped) The front seat head restraints consists of: An energy absorbing head restraint. Two steel stems. Guide sleeve adjust and unlock button. Adjusting the Head Restraint E293554 WARNING: Fully adjust the head restraint before you sit in or operate your...
  • Page 155 Front Seats After the head restraint reaches the forward-most tilt position, pivot it forward WARNING: Adjust the head again to release it to the rearward, untilted restraints for all passengers before you position. drive your vehicle. This will help minimize the risk of neck injury in the event of a Note: Do not attempt to force the head crash.

  • Page 156: Heated Seats

    Front Seats Adjusting the Seat Cushion Adjusting the Lumbar Support Equipped) E298774 E298771 HEATED SEATS (If Equipped) Adjusting the Seat Backrest Heated Seat Precautions WARNING: Use caution when using the heated seat if you are unable to feel pain to your skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions.
  • Page 157 Front Seats Do not: • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid spills on the seat. Allow the seat to dry. Switching the Heated Seats On and Off The vehicle must be running to use this feature.

  • Page 158: Rear Seats

    Rear Seats MANUAL SEATS Guide sleeve adjust and unlock button. Head Restraint Components Guide sleeve unlock and remove button. Center Head Restraint Adjusting the Head Restraint WARNING: Fully adjust the head restraint before you sit in or operate your vehicle. This will help minimize the risk of neck injury in the event of a crash.
  • Page 159 Rear Seats Removing the Head Restraint Pull up the head restraint until it reaches its highest position. 2. Press and hold the adjust and unlock button. 3. Pull up the head restraint. Installing the Head Restraint Fold the seat backrest forward before installing the head restraint.
  • Page 160 Rear Seats With the seat empty, pull the lever up to fold the seat backrest forward. You may need to lower the center head restraint first. Unfolding the Seat Backrest WARNING: When unfolding the seat, make sure that the seatbelts are not trapped behind the seat.

  • Page 161: Rear Occupant Alert System

    Rear Occupant Alert System (If Equipped) WHAT IS THE REAR OCCUPANT ALERT SYSTEM WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could The rear occupant alert system monitors result in personal injury or death. vehicle conditions and notifies you to check for rear seat occupants when you switch the ignition off.

  • Page 162: Rear Occupant Alert System Indicators

    Rear Occupant Alert System (If Equipped) REAR OCCUPANT ALERT SYSTEM INDICATORS E325002 Message Check rear seats for occupants. Displays when you switch your vehicle off after the alert conditions are met. The message displays for a short period of time. Press Close to acknowledge and remove the message.

  • Page 163: Memory Function

    Memory Function (If Equipped) HOW DOES THE MEMORY SAVING A PRESET POSITION FUNCTION WORK Switch the ignition on. 2. Adjust the memory features to your The memory function recalls the position preferred position. of these features: 3. Press and hold the preferred preset •...
  • Page 164 Memory Function (If Equipped) With the ignition on, move the memory features to the position you prefer. 2. Press and hold a preset button for five seconds. A tone sounds after two seconds. Continue holding until you hear a second tone. 3.

  • Page 165: Garage Door Opener

    Garage Door Opener WHAT IS THE GARAGE DOOR GARAGE DOOR OPENER OPENER PRECAUTIONS HomeLink Wireless Control System WARNING: Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982).

  • Page 166: Programming The Garage Door Opener To Your Hand-Held Transmitter

    Garage Door Opener Note: If programming a garage door opener 4. Press and hold the hand-held or gate operator, it is advised to unplug the transmitter button you want to device during the “cycling” process to program while watching the indicator prevent possible overheating.

  • Page 167: Programming The Garage Door Opener To Your Gate Opener Motor

    Garage Door Opener Press the learn button on the garage Press and release, every two seconds, door opener motor, you have 30 your hand-held transmitter until the seconds to complete the next two HomeLink indicator light changes to a steps. rapidly blinking or continuously on light.

  • Page 168: Reprogramming The Garage Door Opener

    Garage Door Opener 2. When the indicator light flashes, This equipment complies with FCC release the buttons. radiation exposure limits set forth for an uncontrolled environment. End Users must Note: You cannot erase individual buttons. follow the specific operating instructions for satisfying RF exposure compliance.

  • Page 169: Usb Ports

    USB Ports LOCATING THE USB PORTS PLAYING MEDIA USING THE USB PORT Data Transfer USB Ports WARNING: Driving while distracted can result in loss of vehicle control, crash The USB Ports could be in the following and injury. We strongly recommend that locations: you use extreme caution when using any device that may take your focus off the...

  • Page 170: Charging A Device

    USB Ports CHARGING A DEVICE Connect your device to the USB port. You can use the charger when the vehicle is in accessory mode, when the vehicle is running, or when SYNC is on. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 171: Power Outlet - Vehicles With: 12V Power Outlet

    Power Outlet - Vehicles With: 12V Power Outlet WHAT IS THE POWER OUTLET The power outlet can power devices using a 12 V outlet adapter. POWER OUTLET PRECAUTIONS When you switch the vehicle on, you can use the socket to power 12 V appliances with a maximum current rating of 15 A.

  • Page 172: Wireless Accessory Charger

    Wireless Accessory Charger (If Equipped) This device complies with Industry Canada WHAT IS THE WIRELESS licence-exempt RSS standard(s). ACCESSORY CHARGER Operation is subject to: • This device may not cause interference. The wireless accessory charger allows you to charge one compatible Qi wireless •...

  • Page 173: Wireless Accessory Charger - Troubleshooting

    Wireless Accessory Charger (If Equipped) You can use the charger when the vehicle running, or when SYNC is on. is in accessory mode, when the vehicle is WIRELESS ACCESSORY CHARGER – TROUBLESHOOTING Wireless Accessory Charger – Information Messages Message Behavior Description Wireless Charger Active Message on screen display...

  • Page 174: Storage

    Storage CUP HOLDERS Cup Holder Precautions WARNING: Use caution when stowing items or hot drinks in the cup holders. Items could become loose or spill during hard braking, acceleration or crashes. Failure to follow this instruction could result in personal injury. GLASSES HOLDER Locating the Glasses Holder E324912...

  • Page 175: Starting And Stopping The Engine

    Starting and Stopping the Engine If you stop your vehicle and leave the STARTING AND STOPPING engine idling for long periods, we THE ENGINE – PRECAUTIONS recommend that you do one of the following: • Open the windows at least 1 in WARNING: Extended idling at high (2.5 cm).

  • Page 176: Push Button Ignition Switch

    Starting and Stopping the Engine Starting the Engine Note: The system may not function if the passive key is close to metal objects or Turn the key to position III. Release the electronic devices, for example keys or a cell key when the engine starts.
  • Page 177 Starting and Stopping the Engine Vehicles With Push Button Start 2. Press the push button ignition switch. Note: The green ready indicator illuminates Before starting the engine, check the letting you know that your vehicle is ready following: for driving. Since your vehicle is equipped •...

  • Page 178: Engine Block Heater

    Starting and Stopping the Engine • Make sure that when in operation, the ENGINE BLOCK HEATER (If extension cord plug and engine block Equipped) heater cord plug connections are free and clear of water. This could cause an electric shock or fire. Engine Block Heater Precautions •...

  • Page 179: Stopping The Engine

    Starting and Stopping the Engine Stopping the Engine When Your The heater uses 0.4 to 1.0 kilowatt-hours Vehicle is Moving of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. WARNING: Switching off the Using the engine block heater longer than engine when your vehicle is still moving...

  • Page 180: Automatic Engine Stop

    Starting and Stopping the Engine 12.3 Inch Instrument Cluster 2. Shift into neutral and use the brakes to Display Screen/Push Button Start bring your vehicle to a safe stop. 3. Shift into park (P). Press the menu button on the steering 4.
  • Page 181 Starting and Stopping the Engine Powertrain Warning Lamp If it flashes, engine misfire could be occurring. Increased exhaust gas If it illuminates when the engine temperatures could damage the catalytic is running, this indicates a converter or other vehicle components. powertrain or four-wheel drive Avoid heavy acceleration and deceleration, fault.
  • Page 182 Starting and Stopping the Engine Starting and Stopping the Engine 3. Turn the key to position III and wait – Frequently Asked Questions until the engine stops cranking. 4. Release the accelerator pedal. Why is the engine idle speed high when I am starting the engine? The speed at which the engine idles immediately after starting is optimized...

  • Page 183: Hybrid Electric Vehicle Information

    Hybrid Electric Vehicle Information (If Equipped) Your hybrid vehicle also comes with WHAT IS A HYBRID ELECTRIC standard hydraulic braking and VEHICLE regenerative braking. Regenerative braking is performed by your transmission and A hybrid vehicle has an electric motor and captures brake energy and stores it in the a high voltage battery combined with a high voltage battery.

  • Page 184: Hybrid Electric Vehicle Information - Troubleshooting

    Hybrid Electric Vehicle Information (If Equipped) What should I do if the vehicle runs out HYBRID ELECTRIC VEHICLE of fuel and the high voltage battery is INFORMATION – out of charge? TROUBLESHOOTING Refuel and start your vehicle normally. The engine will recharge the high Hybrid Electric Vehicle voltage battery.

  • Page 185: Plug-In Hybrid Electric Vehicle Information

    Hybrid Electric Vehicle Information (If Equipped) Plug-In Hybrid Electric Vehicle PLUG-IN HYBRID ELECTRIC Driving Characteristics VEHICLE INFORMATION The gasoline engine starts and stops to provide power when required and to save What Is a Plug-In Hybrid Electric fuel when not needed. Restarting your Vehicle vehicle is not required.

  • Page 186: Plug-In Hybrid Electric Vehicle Information - Troubleshooting

    Hybrid Electric Vehicle Information (If Equipped) How Does Low Engine Use Mode You could also notice that your engine Work continues to run instead of shutting off during extended downhill driving. The When in low engine use mode, your vehicle engine stays on during this engine braking runs the engine as necessary.
  • Page 187 Hybrid Electric Vehicle Information (If Equipped) Plug-In Hybrid Electric Vehicle Message Action Information – Information Messages Press OK to Enable You can press OK Engine to enable the engine temporarily Message Action for increased Vehicle Plugged In Your vehicle needs performance when ? Yes No confirmation that...

  • Page 188: Auto-Start-Stop

    Auto-Start-Stop Note: Deactivating the system using the WHAT IS AUTO-START-STOP button lasts only one key cycle. The system helps reduce fuel consumption Press the button again to switch the by stopping and restarting the engine when system back on. your vehicle has stopped. The engine Note: The system turns off if it detects a restarts when you release the brake pedal.

  • Page 189: Auto-Start-Stop - Troubleshooting

    Auto-Start-Stop The Auto-Start-Stop indicator AUTO-START-STOP – illuminates gray with a TROUBLESHOOTING E146361 strikethrough when the system is not available. Auto-Start-Stop – Information Note: You can display the reason why the Messages system is not available in the information display. A message appears in the information display if the system requires you to take action.
  • Page 190 Auto-Start-Stop Auto-Start-Stop – Frequently Can I permanently switch the Asked Questions system off? No. The system plays an important role in Why does the engine not always reducing the fuel consumption and the CO stop when I expect it to? emissions.

  • Page 191: Fuel And Refueling

    Fuel and Refueling • Automotive fuels can be harmful or FUEL AND REFUELING fatal if swallowed. Fuel is highly toxic PRECAUTIONS and if swallowed can cause death or permanent injury. If fuel is swallowed immediately call a physician, even if no symptoms are immediately apparent.

  • Page 192: Fuel Quality

    Fuel and Refueling Note: Use of any fuel for which the vehicle FUEL QUALITY was not designed can impair the emission control system, cause loss of vehicle Selecting the Correct Fuel performance, and cause damage to the engine which may not be covered by the Choosing the Right Fuel vehicle Warranty.

  • Page 193: Locating The Fuel Filler Funnel

    Fuel and Refueling Do not use: • Diesel fuel. • Fuels containing kerosene or paraffin. • Fuels containing more than 85% ethanol or E100 fuel. • Fuels containing methanol. • Fuels containing metallic-based E161513 additives, including manganese-based compounds. Your vehicle operates on regular unleaded gasoline with a minimum pump (R+M)/2 •...
  • Page 194 Fuel and Refueling Use the following guidelines to avoid When refueling the vehicle fuel tank from electrostatic charge build-up, which can a fuel container, do the following: produce a spark, when filling an Fully open the fuel filler door. ungrounded fuel container: •...

  • Page 195: Refueling

    Fuel and Refueling REFUELING WARNING: Do not pry open the fuel tank filler valve. This could damage Refueling System Overview the fuel system. Failure to follow this instruction could result in fire, personal injury or death. WARNING: Do not remove the fuel pump nozzle from its fully inserted position when refueling.
  • Page 196 Fuel and Refueling E337395 5. Operate the fuel pump nozzle within the area shown. E139202 3. Insert the fuel pump nozzle up to the E119081 first notch on the nozzle A. Keep the fuel pump nozzle resting on the fuel 6.
  • Page 197 Fuel and Refueling WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. WARNING: Do not pry open the fuel tank filler valve.
  • Page 198 Fuel and Refueling Complete the refueling process within 20 minutes. If 20 minutes elapses, press the button on the left side of the instrument panel again. Fuel pump nozzle automatic shut off could occur if you do not press the button on the left side instrument panel.

  • Page 199: Fuel Tank Capacity

    Fuel and Refueling E206911 Left-hand side. To open the fuel filler door, press the center rear edge of the fuel filler door and then release. Right-hand side. To open the fuel filler door, press the center rear edge of the fuel filler door and then release.

  • Page 200: Fuel And Refueling - Troubleshooting

    Fuel and Refueling Fuel and Refueling – Warning FUEL AND REFUELING – Lamps TROUBLESHOOTING If it illuminates when you are driving, refuel as soon as possible. Fuel and Refueling – Information Messages - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) Message Action Fuel Level Low...
  • Page 201 Fuel and Refueling Fuel and Refueling – Information Messages - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) Message Action Fuel Level Low An early reminder of a low fuel condition. Check Fuel Fill Inlet The fuel fill inlet may not be properly closed. Please wait for fuel door Wait for up to 15 seconds while the fuel system depressurizes.

  • Page 202: Catalytic Converter

    Catalytic Converter Note: Do not make any unauthorized WHAT IS THE CATALYTIC changes to your vehicle or engine. By law, CONVERTER vehicle owners and anyone who manufactures, repairs, or services a fleet of The catalytic converter is part of your vehicles are not permitted to intentionally vehicle's emissions system and filters remove an emission control device or...

  • Page 203: High Voltage Battery

    High Voltage Battery (If Equipped) WHAT IS THE HIGH VOLTAGE BATTERY The high voltage battery is a highly sophisticated lithium ion battery system, used to store electrified energy to power the vehicle. HIGH VOLTAGE BATTERY PRECAUTIONS WARNING: This battery pack should only be serviced by an authorized electric vehicle technician.

  • Page 204: Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (Phev)

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) WHAT IS AC CHARGING WARNING: Do not use the charging AC charging is the preferred method of equipment if it is faulty or has been charging. AC charging preserves the health damaged.
  • Page 205 Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) • Do not use this product if the flexible Convenience Cord power cord or electric vehicle cable has broken insulation, or any other signs of damage. • Do not use this product if the enclosure or the electric vehicle connector is broken, cracked, open, or shows any other indication of damage.
  • Page 206 Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Convenience Cord LED What it Means What to Do Indicators Power Fault Check (Green) (Red) Outlet ( A m b e r ) If the LED indicators are off after plug- Use a different ging in the convenience cord and the wall outlet.

  • Page 207: Locating The Charge Port

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Convenience Cord LED What it Means What to Do Indicators Power Fault Check (Green) (Red) Outlet ( A m b e r ) The convenience cord is experiencing a Request vehicle ground fault at the charge port.

  • Page 208: Ac Charging

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) We use the color white as a courtesy light 40%-60% state of charge. to help with plugging in and to 20%-40% state of charge. acknowledge actions such as plugging in, unplugging or pressing the charge times 0%-20% state of charge.
  • Page 209 Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Note: If the system detects a fault outside the vehicle, such as with the charge station or charge cord, the entire charge status indicator flashes continuously for 30 seconds and then turns off. If this happens, check the charge cord and the charge station or electrical supply.

  • Page 210: Setting The Charging Schedule And Preferences

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) When waiting to charge, plugged in and not currently charging, the charge status indicator shows the present state of charge of the high voltage battery by lighting up all completed zones for 30 seconds before turning off.

  • Page 211: Charging Your Vehicle - Troubleshooting

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) CHARGING YOUR VEHICLE – TROUBLESHOOTING Charging Your Vehicle – Information Messages Message Action Vehicle Plugged In ? Yes Your vehicle needs confirmation that you unplugged it before allowing a start. You must make sure your vehicle is unplugged and you respond to the message before starting your vehicle.
  • Page 212 Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Charging Your Vehicle – Frequently Asked Questions Why does my vehicle have a hum or fan noise when charging? A hum or a fan noise could be present when charging the high voltage battery.

  • Page 213: Automatic Transmission

    Automatic Transmission Reverse (R) AUTOMATIC TRANSMISSION PRECAUTIONS This position allows your vehicle to move backward. Come to a complete stop before shifting into and out of reverse (R). WARNING: When your vehicle is stationary, keep the brake pedal fully Neutral (N) pressed when shifting gears.

  • Page 214: Shifting Your Vehicle Into Gear

    Automatic Transmission SHIFTING YOUR VEHICLE INTO AUTOMATIC TRANSMISSION GEAR POSITION INDICATORS The instrument cluster displays the current position. E341619 E224178 Note: The position could illuminate on the Your vehicle has an electronic transmission transmission selector. selector. The transmission selector is on the center console.

  • Page 215: Automatic Return To Park (P)

    Automatic Transmission Entering Temporary Neutral Mode How Does Automatic Return to Park (P) Work Power your vehicle on. Your vehicle shifts into park (P) when your 2. Bring your vehicle to a complete stop. vehicle is stationary and any of the 3.

  • Page 216: Manual Park Release - Gasoline

    Automatic Transmission Switching Grade Assist On and Off Manual Park Release Precautions Press the grade assist button to activate grade assist. The grade assist lamp WARNING: When doing this appears in the instrument cluster. Press procedure, you need to take the the button again to switch it off.

  • Page 217: Automatic Transmission Audible Warnings

    Automatic Transmission Returning Your Vehicle to Normal 2. Locate the manual park release cable Mode access cover on the lower instrument panel dash to the bottom left hand Once it is safe to do so, reconnect the side of the steering column. negative (black) battery cable to the 3.

  • Page 218: Automatic Transmission - Troubleshooting

    Automatic Transmission AUTOMATIC TRANSMISSION – TROUBLESHOOTING Automatic Transmission – Information Messages - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) Description Action Park Brake Not Applied The electric parking brake is not fully applied. Transmission Not in Park A reminder to shift into park. In addition, this message is typical after reconnecting or recharging the battery until you cycle the ignition to the on mode.
  • Page 219 Automatic Transmission Automatic Transmission – Information Messages - Gasoline Message Description Park Brake Not The electric parking Applied brake is not fully applied. Transmission Not in A reminder to shift Park into park. In addi- tion, this message is typically after reconnecting or recharging the battery until you...

  • Page 220: All-Wheel Drive

    All-Wheel Drive (If Equipped) HOW DOES ALL-WHEEL DRIVE ALL-WHEEL DRIVE WORK LIMITATIONS All-wheel drive uses all four wheels to When using a mismatch spare tire on your power the vehicle. This increases traction, vehicle the all-wheel drive system can enabling you to drive over terrain and road become limited in function.
  • Page 221 All-Wheel Drive (If Equipped) Driving In Sand Note: Do not rock your vehicle if the engine is not at normal operating temperature, as When driving over sand, try to keep all four damage to the transmission may occur. wheels on the most solid area of the trail. Note: Do not rock your vehicle for more Shift to a lower gear and drive steadily than a minute, as damage to the...
  • Page 222 All-Wheel Drive (If Equipped) Apply just enough power to the wheels to chances of a loss of vehicle control climb the hill. Too much power will cause which can lead to serious injury or death. the tires to slip, spin or lose traction, and If the rear end of your vehicle slides while you could lose control of your vehicle.

  • Page 223: All-Wheel Drive - Troubleshooting

    All-Wheel Drive (If Equipped) ALL-WHEEL DRIVE – TROUBLESHOOTING All-Wheel Drive – Information Messages Message Action AWD Temporarily The all-wheel drive system temporarily turns off to protect Disabled itself from overheating. AWD Restored The all-wheel drive system will resume normal function and clear this message after driving a short distance with the road tire re-installed or after the system cools.

  • Page 224: Brake Precautions

    Brakes If it illuminates when you are BRAKE PRECAUTIONS driving, this indicates a malfunction. Your vehicle continues to have normal braking without WARNING: Driving your vehicle the anti-lock brake system function. Have with the warning lamp on is dangerous. your vehicle checked as soon as possible. A significant decrease in braking performance may occur.

  • Page 225: Locating The Brake Fluid Reservoir

    Brakes LOCATING THE BRAKE FLUID RESERVOIR See Under Hood Overview (page 335). CHECKING THE BRAKE FLUID WARNING: Do not use any fluid other than the recommended brake fluid as this will reduce brake efficiency. Use of incorrect fluid could result in the loss of vehicle control, serious personal injury or death.

  • Page 226: Brakes - Troubleshooting

    Brakes Will wet driving conditions effect my BRAKES – braking abilities? TROUBLESHOOTING Wet brakes result in reduced braking efficiency. Gently press the brake Brakes – Warning Lamps pedal a few times when driving from a car wash or standing water to dry the If the ABS indicator illuminates brakes.

  • Page 227: Electric Parking Brake

    Electric Parking Brake WHAT IS THE ELECTRIC APPLYING THE ELECTRIC PARKING BRAKE PARKING BRAKE IN AN EMERGENCY The electric parking brake is used to hold your vehicle on slopes and flat roads. You can use the electric parking brake to slow or stop your vehicle in an emergency.

  • Page 228: Automatically Releasing The Electric Parking Brake

    Electric Parking Brake AUTOMATICALLY RELEASING ELECTRIC PARKING BRAKE – THE ELECTRIC PARKING TROUBLESHOOTING BRAKE Electric Parking Brake – Warning Close the driver door. Lamps 2. Shift into gear. Brake System 3. Press the accelerator pedal and pull away in a normal manner. It illuminates red when you apply the parking brake and your E270480...
  • Page 229 Electric Parking Brake Electric Parking Brake – Information Messages Park Brake Message Action Park Brake Engaged The parking brake is set, if the vehicle is in gear and you drive your vehicle more than 3 mph (5 km/h). If the warning stays on after the parking brake is released, contact an authorized dealer as soon as possible.

  • Page 230: Hill Start Assist

    Hill Start Assist WHAT IS HILL START ASSIST HILL START ASSIST – TROUBLESHOOTING Hill Start Assist makes it easier for you to pull away when your vehicle is on a slope Hill Start Assist – Information without using the parking brake. Messages HOW DOES HILL START Message...

  • Page 231: Auto Hold

    Auto Hold 2. Release the brake pedal. The system HOW DOES AUTO HOLD WORK holds your vehicle at a standstill. The auto hold active indicator remains Auto Hold applies the brakes to hold your illuminated in the information display. vehicle after you stop it and release the brake pedal.

  • Page 232: Traction Control

    Traction Control Note: When you switch traction control off, HOW DOES TRACTION stability control remains fully active. CONTROL WORK Your vehicle could have MyKey restrictions regarding this feature. See What Is If your vehicle begins to slide, the system MyKey (page 64). applies the brakes to individual wheels and, when needed, reduces power at the same time.
  • Page 233 Traction Control Traction Control – Information Messages AdvanceTrac and Traction Control Message Action Service AdvanceTrac The system detects a condition that requires service. Contact an authorized dealer as soon as possible. AdvanceTrac Off The status of the AdvanceTrac system after you switched it off.

  • Page 234: Stability Control

    Stability Control If a driving condition activates either the HOW DOES STABILITY stability control or the traction control CONTROL WORK system you may experience the following conditions: • The stability and traction control light WARNING: Vehicle modifications flashes. involving braking system, aftermarket •...

  • Page 235: Switching Stability Control On And Off

    Stability Control STABILITY CONTROL INDICATOR The system turns on each time you switch the ignition on. You can switch off the traction E138639 control portion of the system independently. See How Does Traction Control Work (page 229). STABILITY CONTROL – TROUBLESHOOTING Stability Control –...

  • Page 236: Electric Power Steering

    Steering Note: There is no fluid reservoir to check or ELECTRIC POWER STEERING fill. Electric Power Steering Electric Power Steering Adaptive Precautions Steering Adaptive Learning (If Equipped) WARNING: The electric power steering system has diagnostic checks Adaptive learning helps correct road that continuously monitor the system.

  • Page 237: Steering - Troubleshooting

    Steering STEERING – TROUBLESHOOTING Steering – Information Messages Message Action Steering Fault Service Now The power steering system has detected a condition that requires service. Have your vehicle checked as soon as possible. Steering Loss Stop Safely The power steering system is not working. Stop your vehicle in a safe place.

  • Page 238: Parking Aids

    Parking Aids Note: If your vehicle sustains damage PARKING AID PRECAUTIONS leaving the sensors misaligned, this will cause inaccurate measurements or false alerts. WARNING: To help avoid personal When you connect a trailer to your vehicle, injury, always use caution when in the rear parking aid detects the trailer and reverse (R) and when using the sensing provides an alert.

  • Page 239: Front Parking Aid

    Parking Aids Rear Parking Aid Audible Warnings The rear parking aid sensors are active when your vehicle is in reverse (R) and the A warning tone sounds when your vehicle vehicle speed is less than 3 mph (5 km/h). approaches an object. As your vehicle The sensor coverage area is up to 71 in moves closer to an object, the rate of the (180 cm) from the rear bumper.

  • Page 240: Side Parking Aid - Vehicles With: Active Park Assist

    Parking Aids If your vehicle is in any forward gear, the The warning tone continuously sounds front parking aid provides audible warnings when an object is 12 in (30 cm) or less from and visual indication when your vehicle is the front bumper.

  • Page 241: Parking Aid Indicators

    Parking Aids If the transmission is in reverse (R), the side The side parking sensors are in the front sensing system provides audible warnings. and rear bumpers on both sides of the When your vehicle is moving slowly, vehicle. obstacles are detected within 24 in (60 cm) and are inside the driving path of Side Parking Aid Audible Warnings your vehicle.

  • Page 242: Parking Aids - Troubleshooting

    Parking Aids Visual indication remains on when your PARKING AIDS – vehicle is in reverse (R). In any other gear, TROUBLESHOOTING when you stop your vehicle, visual indication turns off after four seconds. Parking Aids – Information If the parking aids are not available, the Messages side distance indicator lines do not display.

  • Page 243: Rear View Camera

    Rear View Camera Note: When towing, the camera only sees WHAT IS THE REAR VIEW what you are towing. This might not provide CAMERA adequate coverage and you might not see some objects. In some vehicles, the guide The rear view camera provides a video lines may disappear when you connect the image of the area behind your vehicle when trailer tow connector.

  • Page 244: Rear View Camera Object Distance Indicators

    Rear View Camera Use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away. Objects get closer to your vehicle as they move from the green zone to the yellow or red zones.
  • Page 245 Rear View Camera Switching Rear View Camera Delay On and Off Press Features on the touchscreen. 2. Press Driver Assistance. 3. Press Rear View Camera. 4. Switch Rear View Camera Delay on or off. When shifting the transmission out of reverse (R) and into any gear other than park (P), the camera image remains in the display until:...

  • Page 246: Active Park Assist

    Active Park Assist (If Equipped) WHAT IS ACTIVE PARK ASSIST WARNING: Do not use the system with accessories that extend beyond the front or rear of your vehicle, for example Assists you with parking in and out of a trailer hitch or bike rack. The system is parking spaces.

  • Page 247: Entering A Perpendicular Parking Space

    Active Park Assist (If Equipped) Note: If you do not use the turn signal lever, Note: If you do not use the turn signal lever, the system searches for a parking space on the system searches for a parking space on the passenger side of your vehicle.

  • Page 248: Active Park Assist - Troubleshooting

    Active Park Assist (If Equipped) 5. Press and hold the brake pedal. Why does active park assist not search for a parking space? 6. Release the steering wheel and shift into neutral (N). You have switched traction control off. Release the parking brake. Why does active park assist not search for a parking space? 8.
  • Page 249 Active Park Assist (If Equipped) Why does active park assist not offer Why does active park assist not a parking space? correctly position the vehicle into a parking space? You recently disconnected or replaced the battery. After you reconnect the The parking space length, or position battery you must drive your vehicle on of parked objects, changes after your...

  • Page 250: Cruise Control

    Cruise Control (If Equipped) WHAT IS CRUISE CONTROL SETTING THE CRUISE CONTROL SPEED Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. WARNING: When you are going Requirements downhill, your vehicle speed could increase above the set speed.

  • Page 251: Canceling The Set Speed

    Cruise Control (If Equipped) CANCELING THE SET SPEED Press the button, or tap the brake pedal to cancel the set E280804 speed. Note: The system remembers the set speed. Note: The system cancels if the vehicle speed drops below 10 mph (16 km/h) under the set speed when driving uphill.

  • Page 252: Adaptive Cruise Control

    Adaptive Cruise Control (If Equipped) HOW DOES ADAPTIVE CRUISE CONTROL WITH STOP AND GO WARNING: Do not use the system when towing a trailer that has WORK aftermarket electronic trailer brake controls. Failure to follow this instruction Adaptive cruise control with stop and go could result in the loss of control of your uses radar and camera sensors to maintain vehicle, personal injury or death.

  • Page 253: Adaptive Cruise Control Limitations

    Adaptive Cruise Control (If Equipped) ADAPTIVE CRUISE CONTROL LIMITATIONS WARNING: The sensor may incorrectly track lane markings as other structures or objects. This can result in Sensor Limitations a false or missed warning. WARNING: On rare occasions, detection issues can occur due to the road infrastructures, for example bridges, tunnels and safety barriers.
  • Page 254 Adaptive Cruise Control (If Equipped) A message displays if something obstructs Detection issues can occur: the camera or the sensor. When something blocks the sensor, the system cannot detect a vehicle ahead and does not function. See Adaptive Cruise Control –...

  • Page 255: Switching Adaptive Cruise Control On And Off

    Adaptive Cruise Control (If Equipped) Optimal system performance requires a The system may cancel and set the parking clear view of the road by the brake if: windshield-mounted camera. • You unbuckle the seatbelt and open the driver door after you stop your Optimal performance may not occur if: vehicle.

  • Page 256: Setting The Adaptive Cruise Control Gap

    Adaptive Cruise Control (If Equipped) Setting the Adaptive Cruise Speed SETTING THE ADAPTIVE from a Complete Stop CRUISE CONTROL GAP Press the toggle button upward Press the button to cycle or downward while keeping the through the four gap settings. brake pedal fully pressed.

  • Page 257: Canceling The Set Speed

    Adaptive Cruise Control (If Equipped) Following a Vehicle Your vehicle speed returns to the previously set speed and gap setting. The When a vehicle ahead of you enters the set speed displays continuously in the same lane or a slower vehicle is ahead in information display when the system is the same lane, the vehicle speed adjusts active.

  • Page 258: Adaptive Cruise Control Indicators

    Adaptive Cruise Control (If Equipped) ADAPTIVE CRUISE CONTROL LANE CENTERING INDICATORS How Does Lane Centering Work Illuminates when you switch adaptive cruise control on. The Adaptive cruise control with lane centering E144529 color of the indicator changes to uses radar and camera sensors to help indicate the system status.
  • Page 259 Adaptive Cruise Control (If Equipped) The system only activates when all of the Note: In exceptional conditions, the system following occur: may deviate from the center line. • You have adaptive cruise control with Switching Lane Centering On and stop and go on. •...

  • Page 260: Intelligent Adaptive Cruise Control

    Adaptive Cruise Control (If Equipped) When an external condition cancels the Green indicates the system is active and system, for example, no lane markings applying steering torque assistance input available, a tone sounds and a message to keep your vehicle in the center of the appears in the instrument cluster display.

  • Page 261: Adaptive Cruise Control - Troubleshooting

    Adaptive Cruise Control (If Equipped) Intelligent Adaptive Cruise Control Intelligent Adaptive Cruise Control Limitations Alerts The speed limit information provided by If you increase the set speed beyond the the navigation map data could be speed limit or speed limit plus a positive inaccurate or out of date.
  • Page 262 Adaptive Cruise Control (If Equipped) Note: The system could abbreviate or shorten certain messages depending upon which cluster type you have. Message Action Keep Hands on Steering Make sure you return your hands to the steering wheel and Wheel provide steering input. Lane Centering Assist Lane centering assist conditions exist preventing the system Not Available...
  • Page 263 Adaptive Cruise Control (If Equipped) Adaptive Cruise Control – Note: Depending on your vehicle options Information Messages - Vehicles and instrument cluster type, not all With: Stop and Go messages display or are available. Note: The system could abbreviate or shorten certain messages depending upon which cluster type you have.
  • Page 264 Adaptive Cruise Control (If Equipped) Adaptive Cruise Control – Note: Depending on your vehicle options Information Messages - Vehicles and instrument cluster type, not all With: Intelligent Adaptive Cruise messages display or are available. Control Note: Certain messages may be abbreviated or shortened depending upon which cluster type you have.

  • Page 265: Drive Mode Control

    Drive Mode Control WHAT IS DRIVE MODE SELECTING A DRIVE MODE - CONTROL PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) The system delivers a driving experience through a suite of sophisticated electronic vehicle systems. These systems optimize steering, handling and powertrain response. This provides a single location to control multiple systems performance settings.

  • Page 266: Drive Modes

    Drive Mode Control For efficient driving. This mode helps deliver maximum fuel E295413 efficiency and helps to increase driving range. Normal For everyday driving. This mode is a perfect balance of E225310 excitement, comfort and E306303 convenience. This is the default mode after To select drive modes, use the console each ignition cycle.

  • Page 267: Plug-In Hybrid Electric Vehicle Drive Modes

    Drive Mode Control The electric range gained through the EV PLUG-IN HYBRID ELECTRIC Charge allows you to switch to Auto EV or VEHICLE DRIVE MODES EV Now for full electric operation later in your drive. The battery cannot completely charge to 100% when in EV Charge mode. Selecting a Plug-In Hybrid Electric This is to allow for full operation of the Vehicle Drive Mode...
  • Page 268 Drive Mode Control When you select EV Later with the vehicle Your vehicle could enter Engine Enabled fully charged or near fully charged, some mode if system conditions require it. A electric-only driving range is used to message displays if this occurs. This is a discharge the battery.

  • Page 269: Lane Keeping System

    Lane Keeping System WHAT IS THE LANE KEEPING SYSTEM WARNING: The sensor may incorrectly track lane markings as other structures or objects. This can result in The lane keeping system alerts you by a false or missed warning. providing temporary steering assistance or steering wheel vibration when it detects WARNING: In cold and severe an unintended lane departure.

  • Page 270: Switching The Lane Keeping System On And Off

    Lane Keeping System • You apply direct steering, accelerate SWITCHING THE LANE fast or brake hard. KEEPING SYSTEM MODE • The vehicle speed is less than 40 mph (64 km/h). The lane keeping system has different • The anti-lock brake, stability control or settings that you can view or adjust using traction control system activates.

  • Page 271: Aid Mode

    Lane Keeping System How Does Alert Mode Work How Does Aid Mode Work E165515 E165516 When in alert mode, the lane keeping The lane keeping system aids you when system alerts you by vibrating the steering an unintentional lane departure occurs. wheel.

  • Page 272: Lane Keeping System Indicators

    Lane Keeping System How Does Alert and Aid Mode Work LANE KEEPING SYSTEM INDICATORS E294544 E165517 Alert. Aid. The lane keeping system detects a lane departure and provides aid when the If you switch the lane keeping system on, vehicles enters B and applies the a graphic with lane markings appears in additional alert warning if A is entered.

  • Page 273: Lane Keeping System - Troubleshooting

    Lane Keeping System LANE KEEPING SYSTEM – TROUBLESHOOTING Lane Keeping System – Information Messages Message Action Lane Keeping Sys. Malfunction Service The system has malfunctioned. Have your Required vehicle checked as soon as possible. Front Camera Temporarily Not Available The system has detected a condition that has caused the system to be temporarily unavailable.
  • Page 274 Lane Keeping System Lane Keeping System – Frequently Asked Questions Why is the feature not available (lane markings are gray) when I can see the lane markings on the road? Your vehicle speed is less than 40 mph (65 km/h). The sun is shining directly into the camera lens.
  • Page 275 Lane Keeping System Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid, or Aid + Alert mode? High cross winds are present. There is a large road crown. Rough roads, grooves or shoulder drop-offs. Heavy, uneven loading of the vehicle or improper tire inflation pressure.

  • Page 276: Blind Spot Information System Precautions

    Blind Spot Information System WHAT IS BLIND SPOT INFORMATION SYSTEM WARNING: The system may not operate properly during severe weather conditions, for example snow, ice, heavy Blind spot information system detects rain and spray. Always drive with due vehicles that may have entered the blind care and attention.

  • Page 277: Locating The Blind Spot Information System Sensors

    Blind Spot Information System When you switch blind spot information Note: Blocked sensors may affect system system off, a warning lamp illuminates and accuracy. a message displays. When you switch the If the sensors become blocked, a message system on or off, the alert indicators flash may appear in the information display.

  • Page 278: Blind Spot Information System - Troubleshooting

    Blind Spot Information System BLIND SPOT INFORMATION SYSTEM – TROUBLESHOOTING Blind Spot Information System – Information Messages Message Action Blind Spot System Fault A fault with the system has occurred. Have your vehicle checked as soon as possible. Blind Spot Not Available Sensor Blocked Something is blocking the sensors.

  • Page 279: Cross Traffic Alert

    Cross Traffic Alert WHAT IS CROSS TRAFFIC CROSS TRAFFIC ALERT ALERT PRECAUTIONS The system alerts you of vehicles approaching from the sides behind your WARNING: Do not use the cross vehicle when you shift into reverse (R). traffic alert system as a replacement for using the interior and exterior mirrors or HOW DOES CROSS TRAFFIC looking over your shoulder before...

  • Page 280: Locating The Cross Traffic Alert Sensors

    Cross Traffic Alert 3. Switch Cross Traffic Alert on or off. If something is blocking the sensors, a message may appear in the information Note: The system switches on every time display when you shift into reverse (R). you switch the ignition on. To permanently switch the system off, contact an authorized dealer.

  • Page 281: Cross Traffic Alert - Troubleshooting

    Cross Traffic Alert CROSS TRAFFIC ALERT – TROUBLESHOOTING Cross Traffic Alert – Information Messages Message Action Cross Traffic Alert Displays instead of indication arrows when the system detects a vehicle. Check for approaching traffic. Cross Traffic Not Available Sensor Blocked Indicates blocked cross traffic alert system See Manual sensors.

  • Page 282: Pre-Collision Assist

    Pre-Collision Assist Note: If you perceive pre-collision assist WHAT IS PRE-COLLISION alerts as being too frequent or disturbing, ASSIST then you can reduce the alert sensitivity, although the manufacturer recommends Pre-collision assist detects and warns of using the highest sensitivity setting where approaching hazards in the roadway.

  • Page 283: Pre-Collision Assist Limitations

    Pre-Collision Assist Note: Brake support and automatic emergency braking are active at speeds up WARNING: Take additional care if to 75 mph (120 km/h). If the vehicle has a your vehicle is heavily loaded or you are radar sensor included with adaptive cruise towing a trailer.

  • Page 284: Locating The Pre-Collision Assist Sensors

    Pre-Collision Assist Note: If you switch automatic emergency Note: Proper system operation requires a braking off, evasive steering assist switches clear view of the road by the camera. Repair off. any windshield damage in the area of the camera's field of view. LOCATING THE PRE- Note: If something hits the front end of your vehicle or damage occurs and your vehicle...
  • Page 285 Pre-Collision Assist Vehicle Speed System Sensit- Distance Indic- Distance Gap Time Gap ivity ator Color 62 mph Normal. Gray. Greater than Greater than 0.9 (100 km/h). 82 ft (25 m). seconds. Yellow. 56–82 ft 0.6-0.9 (17–25 m). seconds. Red. Less than 56 ft Less than 0.6 (17 m).

  • Page 286: Distance Alert

    Pre-Collision Assist Switching Distance Indication On DISTANCE ALERT and Off What Is Distance Alert To switch the system on or off, use the touchscreen: The system alerts you with a warning lamp Press Settings on the touchscreen. if the distance to the vehicle ahead is small.

  • Page 287: Evasive Steering Assist

    Pre-Collision Assist Switching Automatic Emergency Evasive Steering Assist Braking On and Off Limitations To switch the system on or off, use the Evasive steering assist only activates when touchscreen: all the following occur: • Automatic emergency braking and Press Settings on the touchscreen. evasive steering assist are on.

  • Page 288: Pre-Collision Assist - Troubleshooting

    Pre-Collision Assist PRE-COLLISION ASSIST – TROUBLESHOOTING Pre-Collision Assist – Information Messages Message Action Pre-Collision Assist Not Available Sensor You have a blocked sensor due to bad Blocked weather, ice, mud or water in front of the radar sensor. You can typically clean the sensor to resolve.
  • Page 289 Pre-Collision Assist Pre-Collision Assist – Frequently Radar is out of alignment due to a front Asked Questions end impact. Have your vehicle serviced to have the Camera Troubleshooting radar checked for proper coverage and operation. The windshield in front of the camera is dirty or obstructed.

  • Page 290: Driver Alert

    Driver Alert WHAT IS DRIVER ALERT WARNING: Certain driving styles Driver alert alerts you if it determines that may result in the system warning you you are becoming drowsy or if your driving even if you are not feeling tired. deteriorates.

  • Page 291: Driver Alert Indicators

    Driver Alert 2. Press Driver Assistance. DRIVER ALERT INDICATORS 3. Switch Driver Alert on or off. System Warnings Note: The system remains on or off depending on how it was last set. The warning system has two stages: Resetting Driver Alert A temporary warning is issued to advise you to take a rest.

  • Page 292: Speed Sign Recognition

    Speed Sign Recognition (If Equipped) Note: Do not carry out windshield repairs WHAT IS SPEED SIGN in the immediate area surrounding the RECOGNITION sensor. Note: If your vehicle has a suspension kit Speed sign recognition detects speed limit not approved by us, the system may not signs to inform you of the current speed correctly function.

  • Page 293: Setting The Speed Sign Recognition Speed Warning

    Speed Sign Recognition (If Equipped) SETTING THE SPEED SIGN SETTING THE SPEED SIGN RECOGNITION SPEED RECOGNITION SPEED WARNING TOLERANCE To set the speed warning, use the To set the tolerance of the speed warning, touchscreen. use the touchscreen. Press Settings on the touchscreen. Press Settings on the touchscreen.
  • Page 294 Speed Sign Recognition (If Equipped) Speed Sign Recognition – Frequently Asked Questions Why does the speed limit change without any sign on the road? The speed limit changes due to the speed limit data stored in the map data. Why does speed sign recognition show a wrong speed limit? The system shows a wrong speed limit due to incorrect and outdated map...

  • Page 295: Load Carrying

    Load Carrying LOAD CARRYING PRECAUTIONS WARNING: Exceeding the Safety Compliance Certification Keep your loaded vehicle weight label vehicle weight limits can within its design rating capability, adversely affect the with or without a trailer. Properly performance and handling of loading your vehicle provides your vehicle, cause vehicle maximum return of vehicle design damage and can result in the...

  • Page 296: Locating The Safety Compliance Certification Labels

    Load Carrying WHAT IS THE GROSS AXLE handle differently than unloaded WEIGHT RATING vehicles. Take extra precautions, such as slower speeds and GAWR (Gross Axle Weight increased stopping distance, Rating) when driving a heavily loaded vehicle. GAWR is the maximum allowable weight that a single axle (front or The gross combined weight must rear) can carry.
  • Page 297 Gross Vehicle Weight the website that follows. Rating of the towing vehicle. RV & Trailer Towing Guide Online Website www.fleet.ford.com/towing-guides Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 298: Calculating Payload

    Load Carrying is the maximum payload for your CALCULATING PAYLOAD vehicle as built by the assembly plant. If you install any additional Tire and Loading Label Information equipment on your vehicle, you Example: must determine the new payload. Subtract the weight of the equipment from the payload listed on the Tire and Loading label.
  • Page 299 Load Carrying 5. Determine the combined Suppose your vehicle has a weight of luggage and cargo 1400-pound (635-kilogram) cargo being loaded on the vehicle. and luggage capacity. You and That weight may not safely one of your friends decide to pick exceed the available cargo and up cement from the local home luggage load capacity...

  • Page 300: Roof Rack

    Using When using the roof rack system, we crossbars or loading the vehicle roof may recommend that you use genuine Ford void your vehicle's warranty. accessory crossbars specifically designed for your vehicle.
  • Page 301 Load Carrying Description Maximum Recommended Load Vehicles with a moonroof 0 lb (0 kg) Vehicles without a moonroof 100 lb (45 kg) Note: The maximum roof load is based on the load being evenly distributed on the crossbars. Note: When using a roof rack system, you must subtract the weight of the roof rack system from the maximum recommended load to determine your actual maximum...

  • Page 302: Luggage Compartment

    Luggage Compartment INSTALLING AND REMOVING THE LUGGAGE COMPARTMENT COVER WARNING: Make sure that you properly secure the luggage cover. Failure to follow this instruction could result in personal injury in the event of a sudden stop or crash. E309671 WARNING: Do not place objects 3.
  • Page 303 Luggage Compartment E309672 3. Detach the retaining cord on the luggage compartment trim panel. Note: Support the luggage cover when detaching the retaining clips. 4. Lift the luggage cover out of the liftgate. The luggage cover can be stowed in the luggage compartment.

  • Page 304: Connecting A Trailer Precautions

    Connecting a Trailer CONNECTING A TRAILER CONNECTING A TRAILER PRECAUTIONS Trailer Towing Connector (If Equipped) WARNING: Do not adjust the spring bars so that your vehicle's rear bumper is higher than before attaching the trailer. Doing so will defeat the function of the weight-distributing hitch, which may cause unpredictable handling, and could result in serious personal injury.
  • Page 305 Connecting a Trailer Safety Chains Note: Do not attach safety chains to the bumper. Always connect the safety chains to the frame or hook retainers of your trailer hitch. Install trailer safety chains to the trailer hitch as recommended by the manufacturer.

  • Page 306: Towing A Trailer

    Be sure to check state regulations for this drill, weld or modify the trailer specified weight. hitch. Modifying the trailer hitch Ford Motor Company recommends could reduce the hitch rating. separate functioning brake systems for trailers weighing more than 1,500 lb WARNING: The anti-lock (680 kg) when loaded.

  • Page 307: Towing A Trailer Limitations

    Towing a Trailer • Load the heaviest items above TOWING A TRAILER the trailer axles or just slightly LIMITATIONS forward toward the trailer tongue. Do not allow the final The vehicle's load capacity trailer tongue weight to go designation is by weight, not by above or below 10-15% of the volume, so you cannot necessarily loaded trailer weight.

  • Page 308: Launching Or Retrievinga Boat Or Personal Watercraft

    Towing a Trailer When towing a trailer: • Allow more distance for stopping with a trailer attached. Anticipate stops and • Obey country specific regulations for gradually brake. towing a trailer. • Avoid parking on a slope. However, if • Do not drive faster than 70 mph you must park on a slope, turn the (113 km/h) during the first 500 mi...

  • Page 309: Towing Weights And Dimensions

    Towing a Trailer TOWING WEIGHTS AND DIMENSIONS Recommended Towing Weights - 1.5L EcoBoost Maximum Maximum Maximum Gross Trailer Weight Trailer Frontal Drivetrain Combined Area Weight Rating 6,660 lb 2,000 lb 20 ft² (1.86 m²) (3,021 kg) (907 kg) 6,840 lb 2,000 lb 20 ft²...
  • Page 310 Towing a Trailer Recommended Towing Weights - 2.0L Maximum Maximum Maximum Gross Trailer Weight Trailer Frontal Drivetrain Combined Area Weight Rating 7,470 lb 2,000 lb 20 ft² (1.86 m²) (3,388 kg) (907 kg) 7,470 lb 3,500 lb 30 ft² (2.79 m²) (3,388 kg) (1,587 kg) Vehicle without towing package.
  • Page 311 Towing a Trailer Recommended Towing Weights - 2.5L Maximum Maximum Maximum Gross Trailer Weight Trailer Frontal Drivetrain Combined Area Weight Rating FWD PHEV 5,780 lb 1,500 lb (681 kg) 20 ft² (1.86 m²) (2,622 kg) FWD FHEV 5,450 lb 1,500 lb (681 kg) 20 ft²...
  • Page 312 The maximum loaded trailer weight is the highest possible weight of a fully loaded trailer the vehicle can tow. For additional information, visit www.fleet.ford.com/ towing-guides. Calculating the Maximum Loaded Trailer Weight for Your Vehicle 1. Start with the gross combined weight rating for your vehicle model and axle ratio.

  • Page 313: Trailer Sway Control

    WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.

  • Page 314: Driving Hints

    Driving Hints • Do not shift into neutral when you are COLD WEATHER braking or when your vehicle is slowing PRECAUTIONS down. • Shut all windows when driving at high The functional operation of some speeds. components and systems can be affected at temperatures below approximately •...

  • Page 315: Floor Mats

    Driving Hints When driving through standing water, drive very slowly and do not stop your vehicle. WARNING: Always make sure that Your brake performance and traction could objects cannot fall into the driver foot be limited. After driving through water and well while your vehicle is moving.

  • Page 316: Crash And Breakdown Information

    • Towing — independent service ROADSIDE ASSISTANCE contractors, if not prohibited by state, local or municipal law, shall tow Ford Vehicles Sold in the United States: eligible vehicles to an authorized dealer Getting Roadside Assistance within 35 mi (56 km) of the...

  • Page 317: High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle (Hev)

    To fully assist you should you have a vehicle's safety information and vehicle concern, Ford Motor Company of recommended safety practices. Canada, Limited offers a complimentary roadside assistance program. This...

  • Page 318: Switching The Hazard Flashers On And Off

    Crash and Breakdown Information Exit the vehicle immediately. The flasher control is on the instrument panel. Use your hazard flashers when your 2. Advise emergency assistance that an vehicle is creating a safety hazard for other electric or hybrid-electric vehicle is road users.
  • Page 319 Crash and Breakdown Information WARNING: If the engine is running while the hood is open, stay clear of moving engine components. Failure to follow this warning could result in serious personal injury or death. Do not attempt to push-start an automatic transmission vehicle.
  • Page 320 Crash and Breakdown Information Jump Starting the Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) Connecting the Jumper Cables WARNING: Do not connect the negative jumper cable to any other part of your vehicle. Use the ground point. Note: If you are using a jump pack or booster box, follow the manufacturer's instructions.

  • Page 321: Post-Crash Alert System

    Crash and Breakdown Information 2. Connect the other end of the positive Note: Do not switch the headlamps on (+) jumper cable to the positive (+) when disconnecting the cables. The peak terminal of the booster vehicle battery. voltage could blow the bulbs. 3.

  • Page 322: Automatic Crash Shutoff

    Crash and Breakdown Information AUTOMATIC CRASH SHUTOFF TRANSPORTING THE VEHICLE What Is Automatic Crash Shutoff The automatic crash shutoff is designed to stop the fuel going to the engine in the event of a moderate or severe crash. Note: Not every impact causes a shutoff. Automatic Crash Shutoff Precautions WARNING: If your vehicle has been...
  • Page 323 Crash and Breakdown Information All-wheel or four-wheel drive vehicles require that all wheels be off the ground using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission and drive system. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 324: Towing Your Vehicle

    Towing Your Vehicle TOWING YOUR VEHICLE RECREATIONALLY TOWING PRECAUTIONS YOUR VEHICLE - HYBRID ELECTRIC VEHICLE (HEV)/ Use the following guidelines when towing PLUG-IN HYBRID ELECTRIC your vehicle. Failure to follow this VEHICLE (PHEV) instruction could result in vehicle damage not covered by the vehicle warranty. Follow these guidelines if you have a need Note: Make sure you properly secure your for recreational towing.

  • Page 325: Emergency Towing - Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Towing Your Vehicle Note: If the parking brake is applied, a Note: Failure to follow these instructions message appears in the information display. could result in damage to the transmission. Note: If your vehicle has an ignition key, you cannot remove the key from the ignition EMERGENCY TOWING - 8- when the transmission is in neutral (N) and SPEED AUTOMATIC...

  • Page 326: Towing Your Vehicle - Troubleshooting

    Towing Your Vehicle TOWING YOUR VEHICLE – TROUBLESHOOTING Towing Your Vehicle – Information Messages - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) Message Description Neutral Tow Engaged Reminder to switch off the ignition when in neutral tow. Turn Ignition Off for Towing Neutral tow engaged Displays when neutral tow is active and you want to exit...

  • Page 327: Fuse Precautions

    Fuses Accessing the Under Hood Fuse FUSE PRECAUTIONS WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. WARNING: Always replace a fuse with one that has the specified E253688...
  • Page 328 Fuses 4. Pull both latches toward you and remove the fuse box. 5. Turn the fuse box over and open the lid. E253693 Identifying the Fuses in the Under Hood Fuse Box E292669 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 329 Fuses Fuse Location Fuse Rating Protected Component — Not used. — Not used. — Not used. 60 A Supplemental heater (gas). 40 A Supplemental heater (gas). 40 A Supplemental heater (gas). — Not used. — Not used. — Not used. 30 A Starter motor.
  • Page 330 Fuses Fuse Location Fuse Rating Protected Component — Not used. — Not used. — Not used. 10 A Brake on-off switch. Powertrain control module (hybrid electric vehicle). 10 A Electronic stability control (gas). Transmission oil pump (hybrid electric vehicle). Electronic power assist steering.
  • Page 331 Fuses Fuse Location Fuse Rating Protected Component 30 A Passenger power seat. 20 A Not used (spare). 20 A Heated seats. 40 A Anti-lock brake control valves. 60 A Anti-lock brake control pump. 60 A Cooling fan. 30 A Moonroof. DC/DC converter (hybrid electric vehicle).
  • Page 332 Fuses Fuse Location Fuse Rating Protected Component Mass air flow and intake air temperature sensor (gas). 15 A Port fuel injectors. 20 A Rear console power point. 20 A Media bin power point. 20 A Rear window wiper. — Not used. 30 A Windshield wiper motor.

  • Page 333: Body Control Module Fuse Box

    Fuses Accessing the Body Control BODY CONTROL MODULE Module Fuse Box FUSE BOX Locating the Body Control Module Fuse Box E329071 E329070 Identifying the Fuses in the Body Control Module Fuse Box E293328 Fuse Location Fuse Rating Protected Component Not used (spare). Not used (spare).
  • Page 334 Fuses Fuse Location Fuse Rating Protected Component 10 A Ignition switch. 20 A Lock. Unlock. 10 A Moonroof. DC inverter. 30 A Passenger door module. Parking assist control module. Electrochromatic mirror. Image processing module A. 10 A Extended power module. Power liftgate.

  • Page 335: Identifying Fuse Types

    Fuses Fuse Location Fuse Rating Protected Component Gateway module. Steering column control module. 20 A Audio unit. 20 A Not used (spare). 30 A Power windows. Exterior mirrors. IDENTIFYING FUSE TYPES FUSES – TROUBLESHOOTING Fuses – Frequently Asked Questions When do I need to check a fuse? If electrical components in the vehicle are not working.

  • Page 336: Maintenance Precautions

    Maintenance MAINTENANCE PRECAUTIONS OPENING AND CLOSING THE HOOD Service your vehicle regularly to help maintain its roadworthiness and resale Opening the Hood value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise.
  • Page 337 Maintenance Closing the Hood WARNING: Make sure that you fully latch the hood before driving. Failure to follow this instruction could result in personal injury or death. Remove the strut from the catch and secure it correctly in the clip. 2.

  • Page 338: Under Hood Overview - 1.5L Ecoboost

    Maintenance UNDER HOOD OVERVIEW - 1.5L ECOBOOST E308193 Windshield washer fluid. See Adding Washer Fluid (page 96). Engine coolant reservoir. See Checking the Coolant (page 339). Engine oil dipstick. See Engine Oil Dipstick Overview (page 338). Engine oil filler cap. See Adding Engine Oil (page 338). Brake fluid reservoir.

  • Page 339: Under Hood Overview - 2.0L Ecoboost

    Maintenance UNDER HOOD OVERVIEW - 2.0L ECOBOOST E307705 Windshield washer fluid reservoir. See Adding Washer Fluid (page 96). Engine coolant reservoir. See Checking the Coolant (page 339). Engine oil dipstick. See Engine Oil Dipstick Overview (page 338). Engine oil filler cap. See Adding Engine Oil (page 338). Brake fluid reservoir.

  • Page 340: Under Hood Overview - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Maintenance UNDER HOOD OVERVIEW - 2.5L, HYBRID ELECTRIC VEHICLE (HEV)/PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) E337414 Windshield washer fluid reservoir: See Adding Washer Fluid (page 96). Low temp coolant cap: See Checking the Coolant (page 339). High temp coolant cap: See Checking the Coolant (page 339). Engine oil filler cap: See Adding Engine Oil (page 338).

  • Page 341: Engine Oil

    Maintenance Adding Engine Oil ENGINE OIL Engine Oil Dipstick Overview WARNING: Do not remove the filler cap when the engine is running. WARNING: Do not add engine oil when the engine is hot. Failure to follow this instruction could result in personal injury.

  • Page 342: Checking The Coolant

    Maintenance CHECKING THE COOLANT From the main menu scroll to: When the engine is cold, check the Message Action and description concentration and level of the coolant at the intervals listed in the scheduled Settings Press the right arrow button, maintenance information.
  • Page 343 Maintenance 4. Check the coolant level in the coolant reservoir the next few times you drive WARNING: Do not put coolant in your vehicle. If necessary, repeat step the windshield washer reservoir. If sprayed on the windshield, coolant could make it difficult to see through the If you have to add more than 1.1 qt (1 L) of windshield.
  • Page 344 Maintenance Note: Coolant concentrations below 40% Continued operation increases the engine decrease the freeze and corrosion protection temperature, causing the engine to characteristics of the coolant and could completely shut down. Your steering and cause engine damage. braking effort increases in this situation. When the engine temperature cools, you Coolant Change can re-start the engine.
  • Page 345 Maintenance 2. If you are a member of a roadside You may notice a reduction in vehicle assistance program, we recommend speed caused by reduced engine power in that you contact your roadside order to manage the engine coolant assistance service provider. temperature.

  • Page 346: Changing The Engine Air Filter - 1.5L Ecoboost /2.0L Ecoboost

    Maintenance 2. Gently pull the boot back away from CHANGING THE ENGINE AIR the air filter housing cover. FILTER - 1.5L ECOBOOST 3. Release the two clips from the air filter 2.0L ECOBOOST housing cover. 4. Remove the air filter housing cover. 5.

  • Page 347: Changing The Engine Air Filter - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Maintenance 5. Remove the air filter element from the CHANGING THE ENGINE AIR air filter housing. FILTER - 2.5L, HYBRID 6. Wipe any dirt or debris from the air filter ELECTRIC VEHICLE (HEV)/ housing assembly to make sure no dirt PLUG-IN HYBRID ELECTRIC gets in the engine and to make sure you have a good seal.

  • Page 348: Drive Belt Routing Overview - 1.5L Ecoboost

    Maintenance DRIVE BELT ROUTING DRIVE BELT ROUTING OVERVIEW - 1.5L ECOBOOST OVERVIEW - 2.0L ECOBOOST E161383 The long drive belt is on the first pulley groove closest to the engine. The short drive belt is on the E338613 second pulley groove farthest from engine.
  • Page 349 Maintenance We recommend that you disconnect the negative battery cable terminal from the WARNING: Keep batteries out of battery if you plan to store your vehicle for reach of children. Batteries contain an extended period. sulfuric acid. Avoid contact with skin, eyes or clothing.
  • Page 350 Maintenance Note: The engine management system has Battery Management System a power hold function and remains powered The battery management system monitors for a period of time after you switch the battery conditions and takes actions to ignition off. This is to allow diagnostic and extend battery life.

  • Page 351: Adjusting The Headlamps

    Maintenance ADJUSTING THE HEADLAMPS Vertical Aim Adjustment The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer. E142465 4.

  • Page 352: Exterior Bulbs

    Maintenance Changing a Headlamp Bulb EXTERIOR BULBS Exterior Bulb Specification Chart WARNING: Make sure the bulbs have cooled down before removing Lamp Specification them. Failure to follow this warning could result in serious personal injury. Base headlamp low beam. Note: Handle a halogen headlamp bulb carefully and keep out of children s reach.
  • Page 353 Maintenance High beam headlamp 4. To install, reverse the removal procedure. Changing a Front Turn Signal Lamp Bulb Headlamp E307882 Remove service cap. 2. Remove the bulb from the headlamp assembly by turning it counterclockwise, then pull it straight out. E307881 3.

  • Page 354: Interior Bulbs

    Maintenance 3. Disconnect the electrical connector. 3. Disconnect the bulb electrical connector. 4. To install, reverse the removal procedure. 4. To remove the bulb from the headlamp assembly, turn it counterclockwise, then pull it straight out. Changing a Front Fog Lamp Bulb 5.

  • Page 355: Vehicle Care

    Vehicle Care For best results, use the following products CLEANING PRODUCTS or products of equivalent quality: Materials Name Specification Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada) ESR-M5B194-B Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada) ESR-M14P4-A Motorcraft®...
  • Page 356 Vehicle Care Cleaning Windows and Wiper Use a sponge to remove heavy Blades deposits of dirt and brake dust. 2. Rinse well after cleaning. To clean the windshield and wiper blades: Note: Do not apply a cleaning chemical to • Clean the windshield with a warm or hot wheel rims and covers.

  • Page 357: Cleaning The Interior

    Vehicle Care Cleaning Stripes or Graphics CLEANING THE INTERIOR It is recommended to wash your vehicle by Cleaning the Instrument Panel hand however, pressure washing may be used under the following conditions: • Use a spray with a 40° wide spray WARNING: Do not use chemical angle pattern.
  • Page 358 Vehicle Care Cleaning Leather and Vinyl 3. For additional information and assistance, we recommend that you We recommend that you only clean the contact an authorized dealer. leather and vinyl surfaces in the following For heavy stains, spot clean the area. If a way: ring forms on the fabric, clean the entire Remove dust and loose dirt with a...

  • Page 359: Repairing Minor Paint Damage

    Vehicle Care Wipe the surface with a soft, damp We recommend that you only use an cloth and a mild soap and water approved quality wax that does not solution. Dry the area with a clean, soft contain abrasives. Follow the cloth.

  • Page 360: Body Styling Kits

    Body Styling Kits BODY STYLING KIT PRECAUTIONS The distance between the underside of your vehicle and the ground is less than that of other models. Drive with extreme care to avoid damage to your vehicle. Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 361: Storing Your Vehicle

    Storing Your Vehicle Body PREPARING YOUR VEHICLE FOR STORAGE • Wash your vehicle thoroughly to remove dirt, grease, oil, tar or mud from If you plan on storing your vehicle for 30 exterior surfaces, rear-wheel housings days or more, the following maintenance and the underside of front fenders.

  • Page 362: Removing Your Vehicle From Storage

    Storing Your Vehicle Note: If you intend on parking your vehicle • Check fluid levels (including coolant, for an extended period after cleaning the oil and gas) to make sure there are no wheels with a wheel cleaner, drive your leaks, and fluids are at recommended vehicle for a few minutes before doing so to levels.

  • Page 363: Wheel And Tire Information

    Wheel and Tire Information Tire Quality Grades apply to new LOCATING THE TIRE LABEL pneumatic passenger car tires. You will find a Tire Label They do not apply to deep tread, containing tire inflation pressure winter-type snow tires, by tire size and other important space-saver or temporary use information located on the B-Pillar spare tires, light truck or LT type...

  • Page 364: Information On The Tire Sidewall

    Wheel and Tire Information Traction AA A B C test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive WARNING: The traction temperature can lead to sudden grade assigned to this tire is tire failure.
  • Page 365 Wheel and Tire Information Information on P Type Tires B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. C. 65: Indicates the aspect ratio which gives the tire's ratio of height to width.
  • Page 366 Wheel and Tire Information Note: You may not find this the tire size code and the last four information on all tires because it numbers represent the week and is not required by federal law. year the tire was built. For example, the numbers 317 mean the 31st week of 1997.
  • Page 367 Wheel and Tire Information *Treadwear The treadwear grade that meets the door-latch post, is a comparative rating based on next to the driver's seating the wear rate of the tire when position), or Tire Label which is tested under controlled conditions located on the B-Pillar or the edge on a specified government test of the driver’s door.
  • Page 368 Wheel and Tire Information A. LT: Indicates a tire, designated by the Tire and Rim Association, that is intended for service on light trucks. B. Load Range and Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits. C.

  • Page 369: Glossary Of Tire Terminology

    Wheel and Tire Information C. 80: Indicates the aspect ratio *Extra load: A class of P-metric which gives the tire's ratio of or Metric tires designed to carry a height to width. Numbers of 70 or heavier maximum load at 42 psi lower indicate a short sidewall.

  • Page 370: Tire Replacement Requirements

    Use of any tire or wheel not recommended by Ford can Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 371 Wheel and Tire Information The use of wheels or tires not recommended may affect the WARNING: When inflating operation of your tire pressure the tire for mounting pressures monitoring system. up to 20 psi (1.38 bar) greater than the maximum pressure on If the tire pressure monitoring the tire sidewall, the following system indicator is flashing, your...

  • Page 372: Using Summer Tires

    Wheel and Tire Information U.S. DOT Tire Identification USING SUMMER TIRES Number Summer tires provide superior Both United States and Canada performance on wet and dry roads. Federal regulations require tire Summer tires do not have the Mud and manufacturers to place Snow (M+S or M/S) tire traction rating on the tire side wall.
  • Page 373 Wheel and Tire Information The tires on your vehicle could have all-weather treads to provide traction in WARNING: Only fit snow chains to rain and snow. In some climates you will specified tires. need to use snow tires and chains on your vehicle in emergency situations or if WARNING: If your vehicle is fitted required by law.
  • Page 374 Wheel and Tire Information • Drive cautiously. If you hear the cables rub or bang against the vehicle, stop and retighten them. If this does not work, remove the cables to prevent vehicle damage. • Remove the tire chains when they are no longer needed.

  • Page 375: Tire Care

    Tire Care CHECKING THE TIRE the tire. It also may result in PRESSURES unnecessary tire stress, irregular wear, loss of vehicle control and Safe operation of your vehicle accidents. A tire can lose up to requires that your tires are half of its air pressure and not properly inflated.

  • Page 376: Inspecting The Tire For Wear

    Tire Care INSPECTING THE TIRE FOR INSPECTING THE TIRE FOR WEAR DAMAGE Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear. If internal damage to the tire is suspected, have the tire dismounted and inspected in case it needs to be repaired or replaced.

  • Page 377: Inspecting The Wheel Valve Stems

    Tire Care Highway Hazards Wheel misalignment in the front or the rear can cause uneven and No matter how carefully you drive, rapid treadwear of your tires and there is always the possibility that should be corrected by an you could eventually have a flat authorized dealer.
  • Page 378 Tire Care Note: If you have a dissimilar spare wheel and tire assembly, it is intended for temporary use only and should not be used in a tire rotation. Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements.

  • Page 379: Tire Sealant And Inflator Kit

    Tire Sealant and Inflator Kit (If Equipped) • Drive carefully and avoid abrupt WHAT IS THE TIRE SEALANT steering maneuvers. AND INFLATOR KIT • Periodically monitor tire inflation pressure in the affected tire; if the tire The kit consists of an air compressor to is losing pressure, have the vehicle re-inflate the tire and a canister of sealing towed.

  • Page 380: Tire Sealant And Inflator Kit Components

    Tire Sealant and Inflator Kit (If Equipped) TIRE SEALANT AND INFLATOR USING THE TIRE SEALANT KIT COMPONENTS AND INFLATOR KIT Tips for use of the kit To ensure safe operation of the kit: • Before operating the kit, make sure your vehicle is safely off the road and away from moving traffic.
  • Page 381 Tire Sealant and Inflator Kit (If Equipped) • In the first stage, the tire will be reinflated with a sealing compound and air. After the tire has been inflated, you will need to drive the vehicle a short distance approximately 4 mi (6 km) to distribute the sealant in the tire.
  • Page 382 Tire Sealant and Inflator Kit (If Equipped) E175982 E175981 6. Turn dial (A) clockwise to the sealant 8. When the recommended tire pressure position. Turn the kit on by pressing the is reached, turn off the kit, unplug the on/off button (B). power cable, and disconnect the hose from the tire valve.
  • Page 383 Tire Sealant and Inflator Kit (If Equipped) Second Stage: Checking the tire What to do after the tire has been pressure with the inflator kit sealed After using the kit to seal your tire, you will need to replace the sealant canister. WARNING: If the tire does not Sealant canisters and spare parts can be inflate to the recommended tire pressure...
  • Page 384 Tire Sealant and Inflator Kit (If Equipped) E175986 E175988 3. Remove the back cover. 3. Snap the back cover back into place. E175987 E175989 4. Rotate the sealant canister up 90 4. Wrap the dual purpose hose (black degrees and pull away from tube) around the channel on the casing/housing to remove.

  • Page 385: Tire Pressure Monitoring System Overview

    Tire Pressure Monitoring System WHAT IS THE TIRE PRESSURE MONITORING SYSTEM WARNING: To determine the required pressure(s) for your vehicle, see the Safety Compliance Certification The tire pressure monitoring Label (on the door hinge pillar, system measures the vehicle's door-latch post or the door edge that tire pressures.

  • Page 386: Tire Pressure Monitoring System Precautions

    Tire Pressure Monitoring System Your vehicle has also been equipped with TIRE PRESSURE MONITORING a TPMS malfunction indicator to indicate SYSTEM PRECAUTIONS when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale.

  • Page 387: Viewing The Tire Pressures

    Tire Pressure Monitoring System To view the current tire pressures, VIEWING THE TIRE use the information display or PRESSURES touchscreen. TIRE PRESSURE MONITORING SYSTEM – TROUBLESHOOTING Tire Pressure Monitoring System – Warning Lamps The low tire pressure warning lamp has combined functions, as it warns you when your tires E250820 need air, and when the system is no longer...
  • Page 388 Tire Pressure Monitoring System Tire Pressure Monitoring System – Information Messages Message Action Tire Pressure Low After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label, on the edge of the driver door or the B-Pillar, drive your vehicle for at least two minutes over 20 mph (32 km/h) before the light turns off.

  • Page 389: Changing A Road Wheel

    Changing a Road Wheel (If Equipped) CHANGING A FLAT TIRE WARNING: The jack should be used on level firm ground wherever possible. WARNING: Never place anything between the vehicle jack and the ground. WARNING: Use only the specified jacking points. If you use other positions, WARNING: Never place anything you may damage the body, steering, between the vehicle jack and your...
  • Page 390 Changing a Road Wheel (If Equipped) 3. Lift and remove the carpeted cargo Turn the jack hex nut drive screw area floor to access the spare tire and counterclockwise to detach the lug jack. wrench from the jack. This lowers the jack and releases the mechanical lock.
  • Page 391 Changing a Road Wheel (If Equipped) Note: Jack at the specified locations to Lower the wheel by turning the jack avoid damage to the vehicle. handle counterclockwise. Remove the jack and fully tighten the The vehicle jacking points shown here lug nuts in the order shown.
  • Page 392 Changing a Road Wheel (If Equipped) 6. Locate the cargo tie-down near the seatback. Push the loop of the retainer strap through the tie-down. Thread the non-loop end through the loop. E294121 3. Re-position the jack kit assembly into the original vehicle position and secure with the plastic wing nut.

  • Page 393: Wheel Nuts

    M12 x 1.5 100 lb.ft (135 Nm) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 mi (160 km) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).

  • Page 394: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS - 1.5L ECOBOOST Engine Specification Compression ratio. 11:1 Displacement. 91 in³ (1,497 cm³) Firing order. 1-2-3 Ignition system. Coil on plug Required fuel. Minimum 87 octane Spark plug gap. 0.031 in (0.8 mm) Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 395: Engine Specifications - 2.0L Ecoboost

    Capacities and Specifications ENGINE SPECIFICATIONS - 2.0L ECOBOOST Engine Specification Compression ratio. 10:1 Displacement. 122.0 in³ (1,999 cm³) Firing order. 1-3-4-2 Ignition system. Coil on plug Required fuel. Minimum 87 octane Spark plug gap. 0.028–0.031 in (0.7–0.8 mm) Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 396: Engine Specifications - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications ENGINE SPECIFICATIONS - 2.5L, HYBRID ELECTRIC VEHICLE (HEV)/PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Engine Specification Compression ratio. 13.0:1 Displacement. 152 in³ (2,490 cm³) Firing order. 1-3-4-2 Ignition system. Coil on plug Required fuel. Minimum 87 octane Spark plug gap. 0.049–0.053 in (1.25–1.35 mm) Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 397: Motorcraft Parts - 1.5L Ecoboost

    Capacities and Specifications MOTORCRAFT PARTS - 1.5L ECOBOOST Component Motorcraft Part Number Air filter element. FA-1939 Battery. BAGM-48H6-760 Cabin air filter. FP-89 FL-910-S Engine oil filter. Spark plug. SP-550 Windshield wiper blade. WW-2502 (driver side) WW-2051 (passenger side) WW-1112 (rear window) If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.

  • Page 398: Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications Component Motorcraft Part Number WW-1112 (rear window) If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36. We recommend Motorcraft parts that are available at your authorized dealer or at www.fordparts.com.

  • Page 399: Engine Oil Capacity And Specification - 1.5L Ecoboost

    Capacities and Specifications ENGINE OIL CAPACITY AND SPECIFICATION - 1.5L ECOBOOST Use oil that meets the defined specification and viscosity grade. If you do not use oil that meets the defined specification and viscosity grade, it could result in: • Component damage that your vehicle warranty does not cover.

  • Page 400: Engine Oil Capacity And Specification - 2.0L Ecoboost

    Capacities and Specifications Alternative Engine Oil for we recommend that you use the following Extremely Cold Climates alternative engine oil in extremely cold climates, where the ambient temperature To improve engine cold start performance, reaches -22.0°F (-30°C) or below. Materials Name Specification Motorcraft®...
  • Page 401 Capacities and Specifications An oil that displays this symbol conforms Do not use supplemental engine oil to current engine, emission system and additives because they are unnecessary fuel economy performance standards of and could lead to engine damage that your ILSAC.

  • Page 402: Engine Oil Capacity And Specification - 2.5L, Hybrid Electric Vehicle (Hev)/ Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications E240523 ENGINE OIL CAPACITY AND SPECIFICATION - 2.5L, HYBRID ELECTRIC VEHICLE (HEV)/ PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Use oil that meets the defined specification and viscosity grade. If you do not use oil that meets the defined E142732 specification and viscosity grade, it could An oil that displays this symbol conforms...

  • Page 403: Cooling System Capacity And Specification - 1.5L Ecoboost

    Capacities and Specifications Capacities Variant Including the Oil Filter All. 5.7 qt (5.4 L) Materials Name Specification Motorcraft® SAE 0W-20 Synthetic Blend Motor WSS-M2C962-A1 Oil(U.S.) (Canada) XO-0W20-Q1SP(U.S.) If you do not use coolant that meets the defined specification, it could result in: COOLING SYSTEM CAPACITY •...

  • Page 404: Cooling System Capacity And Specification - 2.0L Ecoboost

    Capacities and Specifications If you do not use coolant that meets the COOLING SYSTEM CAPACITY defined specification, it could result in: AND SPECIFICATION - 2.0L • Component damage that your vehicle ECOBOOST warranty does not cover. • Reduced vehicle performance. Use coolant that meets the defined specification.

  • Page 405: Fuel Tank Capacity - Excluding: Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications Capacities Variant Quantity HEV-Low temperature cooling circuit. 5.0 qt (4.7 L) HEV-High temperature cooling circuit. 9.6 qt (9.1 L) PHEV-Low temperature cooling circuit. 6.6 qt (6.2 L) PHEV-High temperature cooling circuit. 10.1 qt (9.6 L) Materials Name Specification Motorcraft®...

  • Page 406: Fuel Tank Capacity - Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications FUEL TANK CAPACITY - HYBRID ELECTRIC VEHICLE (HEV)/ PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Capacities Variant Quantity HEV. 14.3 gal (54.2 L) PHEV. 11.1 gal (42 L) Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 407: Air Conditioning System Capacity And Specification - 1.5L Ecoboost

    Capacities and Specifications AIR CONDITIONING SYSTEM the air conditioning refrigerant system CAPACITY AND can cause personal injury. SPECIFICATION - 1.5L Use refrigerant and oil that meets the ECOBOOST defined specifications. If you do not use refrigerant and oil that meets the defined specifications, it could WARNING: The air conditioning result in: refrigerant system contains refrigerant...

  • Page 408: Air Conditioning System Capacity And Specification - 2.0L Ecoboost

    Capacities and Specifications AIR CONDITIONING SYSTEM the air conditioning refrigerant system CAPACITY AND can cause personal injury. SPECIFICATION - 2.0L Use refrigerant and oil that meets the ECOBOOST defined specifications. If you do not use refrigerant and oil that meets the defined specifications, it could WARNING: The air conditioning result in: refrigerant system contains refrigerant...

  • Page 409: Vehicle (Phev)

    Capacities and Specifications AIR CONDITIONING SYSTEM personnel should service the air CAPACITY AND conditioning refrigerant system. Opening the air conditioning refrigerant system SPECIFICATION - 2.5L, HYBRID can cause personal injury. ELECTRIC VEHICLE (HEV)/ PLUG-IN HYBRID ELECTRIC Use refrigerant and oil that meets the defined specifications.

  • Page 410: Brake Fluid Specification

    Capacities and Specifications Materials Name Specification Motorcraft® Premium Windshield Wash Concen- WSS-M14P19-A trate with Bitterant(U.S.) Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité Motor- craft®(Canada) ZC-32-B2(U.S.) CXC-37-A/B/D/F(Canada) Note: We recommend you use DOT 4 Low Viscosity (LV) High Performance Brake Fluid BRAKE FLUID SPECIFICATION or equivalent meeting WSS-M6C65-A2.

  • Page 411: Vehicle Identification

    Vehicle Identification VEHICLE IDENTIFICATION NUMBER Locating the Vehicle Identification Number The vehicle identification number is on the left-hand side of the instrument panel. E142477 World manufacturer identifier. Brake system, gross vehicle weight rating, restraint devices and their locations. Make, vehicle line, series, body type.

  • Page 412: Connected Vehicle

    Modem Some remote features require additional Make sure that the modem is enabled service activation. Log in to your Ford using the vehicle settings menu. account for details. Some restrictions, third party terms and message or data rates 2. Open the FordPass app on your device may apply.

  • Page 413: Connected Vehicle - Troubleshooting - Vehicles With: Modem

    Connected Vehicle (If Equipped) CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH: MODEM Symptom Possible Cause and Resolution I cannot confirm the – Modem is not enabled. connection of my FordPass • Switch connectivity features on. account to the modem. – Weak network signal. •...

  • Page 414: Connected Vehicle - Troubleshooting - Vehicles With: Sync 3

    Connected Vehicle (If Equipped) CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH: SYNC 3 Symptom Possible Cause and Resolution I cannot connect to a Wi-Fi – Password error. network. • Enter the correct network password. – Weak network signal. • Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.
  • Page 415 Connected Vehicle (If Equipped) Symptom Possible Cause and Resolution I cannot see the Wi-Fi – System limitation. hotspot name when I search • Make sure Wi-Fi hotspot visibility is on. for Wi-Fi networks on my • The system does not provide a Wi-Fi hotspot at cell phone or other device.

  • Page 416: Vehicle Wi-Fi Hotspot

    Vehicle Wi-Fi Hotspot Note: The vehicle network carrier s portal CREATING A VEHICLE WI-FI opens on your device. HOTSPOT 2. If the portal does not open on your device, open a website and it redirects You can create a Wi-Fi hotspot in your to the vehicle network carrier’s portal.

  • Page 417: Audio System

    Audio System AUDIO SYSTEM ADJUSTING THE VOLUME PRECAUTIONS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.

  • Page 418: Muting The Audio

    Audio System Note: The audio mutes briefly while the 5. Press a setting. system saves the preset and returns once it Occupancy Mode is stored. (If Equipped) Note: You can save presets from multiple Access the vehicle drawer on the sources to the memory preset bar.

  • Page 419: Am/Fm Radio

    Audio System Note: You can only enter a valid station for AM/FM RADIO the audio source you are currently listening AM/FM Radio Limitations Using Seek The further you travel from an AM or FM Press either button. The system station, the weaker the signal and the stops at the first station it finds weaker the reception.
  • Page 420 Audio System HD1 signifies the main programming status 4. Switch HD Radio on or off. and is available in both analog and digital broadcasts. Other multicast stations are Digital Radio Indicators only available digitally and could contain new or different content. HD Radio Indicator Note: When the system first receives an The indicator appears when HD Radio is...

  • Page 421: Satellite Radio

    Neither SiriusXM and its affiliates nor Ford Motor Company and its affiliates will be liable to you or any third party for any such modification, suspension or termination.

  • Page 422: General Information

    Do not leave playing devices in your vehicle during extreme conditions as it SYNC support is available at your regional could cause them damage. See your Ford website. See SYNC device's manual for further information. Troubleshooting (page 427). • Do not attempt to service or repair the SYNC Owner Account system.

  • Page 423: Using Voice Recognition

    SYNC module. Ford Motor Global Voice Commands Company and Ford of Canada will not access the system data for any purpose These voice commands are always other than as described absent consent, a available.
  • Page 424 SYNC (If Equipped) System Interaction and Feedback Helpful Hints • Make sure the interior of your vehicle is The system provides feedback through as quiet as possible. Wind noise from audible tones, prompts, questions and open windows and road vibrations may spoken confirmations depending on the prevent the system from correctly situation and the chosen level of...

  • Page 425: Using Sync With Your Phone

    SYNC (If Equipped) 6. When a message to begin pairing USING SYNC WITH YOUR appears in the audio display, search for PHONE SYNC on your device. Depending on your phone's capability and Hands-free calling is one of the main your market, the system may prompt you features of SYNC.

  • Page 426: Sync Applications And Services

    SYNC (If Equipped) __ is a dynamic listing, meaning that it could be the name of anything, such as a WARNING: Do not wait for 911 contact or phone number. Assist to make an emergency call if you can do it yourself. Dial emergency Phone Controls services immediately to avoid delayed response time which could increase the...
  • Page 427 SYNC (If Equipped) If a crash deploys an airbag (excluding In the Event of a Crash knee airbags and rear inflatable safety Not all crashes deploy an airbag or activate belts [if equipped]) or activates the fuel the fuel pump shut-off (the triggers for 911 pump shut-off, your SYNC-equipped Assist).
  • Page 428 911 Assist Privacy Notice Note: For information on available apps, supported smartphone devices and When you switch on 911 Assist, it may troubleshooting tips please visit the Ford disclose to emergency services that your website. vehicle has been in a crash involving the...

  • Page 429: Using Sync With Your Media Player

    When you launch an app using SYNC, the Data is sent to Ford in the United States system may ask you to grant certain through the connected device. The permissions, for example:...

  • Page 430: Sync Troubleshooting

    Not all commands may be should questions arise, see the tables available on your vehicle. below. Use your regional Ford website at any time Command to check your phone's compatibility, register your account and set preferences ___ List of Commands...
  • Page 431 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Try turning off the device, resetting the device or removing the device's battery, then trying again. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. This may be a possible phone malfunction.
  • Page 432 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Try deleting your device from SYNC, deleting SYNC from your device and trying again. Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone.
  • Page 433 SYNC (If Equipped) USB and media issues Issue Possible cause(s) Possible solution(s) Make sure that the device does not have an auto- install program or active security settings. Make sure you are not SYNC does not recognize leaving the device in your my device when I turn on the This is a device limitation.
  • Page 434 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) Review the phone voice commands and the media You may be using the wrong voice commands at the voice commands. beginning of their respective sections. SYNC does not understand After pressing the voice icon, what I am saying.
  • Page 435 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson". Using the SYNC phone menu, open the phonebook and scroll to the name You may be saying the...
  • Page 436 AppLink. Also, some may have a Ford SYNC setting, so check the app's settings menu on the phone. Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle.
  • Page 437 SYNC (If Equipped) AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Touch the home button again, then select the app again to restart it.
  • Page 438 Force close or uninstall the a limited number of apps you do not want SYNC Bluetooth ports apps can to find. If the app has a "Ford I can only see some of the use to connect. If you have SYNC" setting, disable that...

  • Page 439: General Information

    SYNC (If Equipped) Using the Touchscreen GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
  • Page 440 Updating the System Using a USB Drive Downloading an Update Vehicle location sharing on. Go to the SYNC update page on the local Ford website. 2. Download the update. Vehicle data and vehicle location sharing on. Note: The website notifies you if an update is available.

  • Page 441: Using Voice Recognition

    For additional information and assistance, we recommend that you contact an Switching Automatic System Updates authorized dealer or refer to the local Ford website. Select the settings option on the feature bar. USING VOICE RECOGNITION E280315 Select Automatic Updates.
  • Page 442 SYNC (If Equipped) Voice Command Action and Description Next Page You can use this command to view the next page of options on any screen where multiple pages of choices are given. Previous Page You can use this command to view the previous page of options on any screen where multiple pages of choices are given.
  • Page 443 SYNC (If Equipped) Voice command Description Play Audiobook ___ Browse ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selec- Browse Artist ___ tion. Your system must finish indexing before this option is available.
  • Page 444 SYNC (If Equipped) Making Calls phone voice commands it can be the name of the contact you wish to call or the digits ___ is a dynamic listing, meaning that for you want to dial. Press the voice button and say a command similar to the following: Voice command Description Call ___...
  • Page 445 SYNC (If Equipped) Text Message Voice Commands To access text message options, press the voice button and say: Voice command Description Listen to Message Listen to text message ___ You can say the number of the message you would like to hear. Reply to Message Reply to Message ____ You can say the number of the message you...
  • Page 446 SYNC (If Equipped) Voice command Description Show Favorites Allows you to see a list of your favorite destinations. Drive Home Allows you to route to your home address. Drive to Work Allows you to route to your work address. In addition, you can say these commands when a route is active: Voice command Description Cancel Route...
  • Page 447 SYNC (If Equipped) There are also voice commands that you can use when app(s) are connected to SYNC 3: Voice command Description Say the name of an At any time, you can say the name of a mobile app to start the mobile app on SYNC 3.

  • Page 448: Entertainment

    SYNC (If Equipped) Voice command Description Phone Confirmation Off The system does not confirm before placing a call. Voice Command Lists On The system displays a short list of available commands. Voice Command Lists Off The system does not display the list of commands. You can use the volume control to adjust the volume of the system voice prompts.
  • Page 449 SYNC (If Equipped) Menu Item SIRIUS The name of the USB that is plugged in displays here. Bluetooth Stereo Apps If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections. This feature may not be available in all markets and requires an active subscription. Once you have entered the station's AM/FM Radio call numbers, you can select:...
  • Page 450 SYNC (If Equipped) SiriusXM® Satellite Radio (If For more information on extended Activated) subscription terms (a service fee is required), the online media player and a Note: This feature may not be available in list of SiriusXM satellite radio channels, all markets and requires an active and other features, please visit subscription.
  • Page 451 SYNC (If Equipped) Menu Item Action and Description Replay Replay audio on the current channel. You can replay approx- imately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. Live When you are in replay mode, you are not able to select a different preset until you...
  • Page 452 SYNC (If Equipped) Troubleshooting Tips Message Cause Action Acquiring Signal Radio requires more than two No action required. This seconds to produce audio for message should disappear the selected channel. shortly. Satellite antenna fault There is an internal module or If this message does not clear system failure present.
  • Page 453 SYNC (If Equipped) HD Radio technology is the digital The HD logo is grey when acquiring a digital evolution of analog AM/FM radio. Your station, and then changes to orange when system has a special receiver that allows digital audio is playing. When this logo is it to receive digital broadcasts (where available, you may also see Title and Artist available) in addition to the analog...
  • Page 454 SYNC (If Equipped) HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again.
  • Page 455 SYNC (If Equipped) Potential Station Issues Issues Cause Action Cannot access HD2 or The previously stored multicast No action required. The station HD3 multicast channel preset or direct tune is not is not available in your current when recalling a preset available in your current recep- location.
  • Page 456 SYNC (If Equipped) Button Function For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays). Shuffle Select the shuffle symbol to have the audio on the disk play in random order.
  • Page 457 SYNC (If Equipped) Button Function Playlists Artist Albums Songs Genres Podcasts Audio books Composers A-Z Jump This button allows you to choose a specific letter to view within the category you are browsing. Explore Device If available, this allows you to browse the folders and files on your USB device.

  • Page 458: Phone

    SYNC (If Equipped) SYNC 3 is also able to organize the media Note: A prompt alerts you to search for your from your USB device by metadata tags. vehicle on your cell phone. Metadata tags, which are descriptive 2. Select your vehicle on your cell phone. software identifiers embedded in the Note: A number appears on your cell phone media files, provide information about the...
  • Page 459 SYNC (If Equipped) Phone List 2. Select Bluetooth. 3. Select the information icon to the right Display the list of paired or connected of your vehicle. devices that you can select. 4. Switch text message notification on. Note: Up to 12 devices can be stored. Android Do Not Disturb Go to the settings menu on your cell...

  • Page 460: Navigation

    SYNC (If Equipped) Switching Android Auto Off Select the settings option on the feature bar. Select Android Auto. 2. Switch Android Auto off. NAVIGATION (IF EQUIPPED) Note: For more information, refer to our website. Select the navigation option on the feature bar. E297557 Map view menu.
  • Page 461 For additional search support, • A two-dimensional map with north please visit: support.ford.com. toward the top of the screen. Note: Press the button in the top right-hand • A three-dimensional map with the...
  • Page 462 SYNC (If Equipped) Note: You can use pinch gestures to zoom Estimated time of arrival, in and out. Place two fingers on the screen distance to destination or time and move them apart to zoom in. Place two to destination. fingers on the screen and bring them Current road.
  • Page 463 SYNC (If Equipped) Menu Item Description Navigation Settings Adjust navigation settings. See Settings (page 469). Where Am I? View information about your current location. Cancel Route Cancel route guidance. View Route View the entire current route on the map. Detour View an alternative route compared to your current one.
  • Page 464 SYNC (If Equipped) Attractions include nearby landmarks, amusement parks, historic buildings and more. cityseeker can provide information such as star rating, reviews, hour of operation and admission price. SiriusXM Traffic and Travel Link Equipped) E225487 SiriusXM Traffic and Travel Link is available cityseeker, when available, is a service that on vehicles equipped with navigation and provides more information about certain...

  • Page 465: Electric Vehicle Information

    SYNC (If Equipped) Navigation Map Accuracy and ELECTRIC VEHICLE Updates INFORMATION (IF EQUIPPED) HERE is the digital map provider for the Power Flow navigation application. If you find map data errors, you may report them directly to The Power Flow information for HERE by going to www.here.com.
  • Page 466 SYNC (If Equipped) • Drive Power: The engine is on due to • Engine Braking Active: The engine is on accelerator pedal pressure or speed to provide increased powertrain control activation. Reduce pressure on braking. This can occur when you turn the accelerator pedal or switch off the on the grade assist feature, when speed control to return to full electric...
  • Page 467 SYNC (If Equipped) Departure Times allows you to program two departure times per day for each day of the week. Setting Departure Times allows you to Note: You can also set up and use these control charging schedules and have the features using the FordPass app.
  • Page 468 SYNC (If Equipped) Charging Status Description and Action Charge station not detected. A charging coupler is plugged into the vehicle but there is no connection with a charging power source. Incompatible charge station. Your vehicle is plugged in but cannot communicate with the charging station.
  • Page 469 SYNC (If Equipped) Departure Times On and Off Switch When you have selected your preferred times then press Next to return to the This switch is visible when you have at Preferred Charge Times screen. Repeat least one departure time set. Use this for WEEKEND or WEEKDAY as desired.

  • Page 470: Apps

    4. Select Find Mobile Apps. Note: For more information about available Note: The system searches and connects apps, visit catalog.ford.com. to compatible apps that are running on your device. 5. Select the app that you want to use on the touchscreen.
  • Page 471 SiriusXM Traffic and Travel Link. SiriusXM Traffic and Travel Link Note: Neither Sirius nor Ford is responsible Equipped) for any errors or inaccuracies in the SiriusXM Traffic and Travel Link services or its use in vehicles.

  • Page 472: Settings

    SYNC (If Equipped) Menu Item Action and Description Weather Touch this button to view the nearby weather, current weather, or the five-day forecast for the chosen area. Select to see the weather map, which can show storms, radar information, charts and winds. Area Select to choose from a listing of weather locations.
  • Page 473 SYNC (If Equipped) Automatic Updates Multi Contour Seats (If Equipped) Select this tile to adjust the automatic Select this tile to adjust the position and update settings. massage function of your multi contour seats. Mobile Apps Seats (If Equipped) Select this tile to adjust permissions, enable, disable, and update mobile apps.

  • Page 474: Sync 3 Troubleshooting

    SYNC (If Equipped) SYNC 3 TROUBLESHOOTING Voice Recognition Symptom Possible Cause and Resolution The system does not under- – You are using the wrong voice commands. stand what I am saying. • See Using Voice Recognition (page 438). • For a complete list of voice commands, refer to our website.
  • Page 475 SYNC (If Equipped) Symptom Possible Cause and Resolution The system does not under- – You are not saying the name exactly as it appears on stand the name of a contact your device. in the phonebook on my • Say the first and last name of the contact exactly device and calls the wrong as it appears on your device.
  • Page 476 SYNC (If Equipped) Symptom Possible Cause and Resolution – Incorrect device settings. • Make sure that your device does not have an auto- install program or active security settings. • Check that your device is not set only to charge. –...
  • Page 477 SYNC (If Equipped) Symptom Possible Cause and Resolution – Copyright protected files. • Use a device that contains files that are not copy- right protected. – Unsupported file format. • Repair or convert the files to a supported format. See Entertainment (page 445). –...
  • Page 478 SYNC (If Equipped) Phone Symptom Possible Cause and Resolution During a call, I can hear – Incorrect cell phone settings. excessive background noise. • Check and adjust the audio settings on your cell phone. Refer to your cell phone's user manual. During a call, I can hear the –...
  • Page 479 SYNC (If Equipped) Symptom Possible Cause and Resolution I cannot connect my cell – Incompatible cell phone. phone. • Check the compatibility of your cell phone on our website. – Cell phone malfunction. • Switch your cell phone off, reset it and try again. •...
  • Page 480 SYNC (If Equipped) Navigation (If Equipped) Symptom Possible Cause and Resolution I cannot enter a street name – Incorrect entry method. when I am abroad. • Enter the street name with the country. The system does not recog- – You are using the wrong coordinates format. nize coordinates.
  • Page 481 SYNC (If Equipped) Apps Symptom Possible Cause and Resolution The system cannot find any – Incompatible device. apps. • You will need an Android device with OS 4.3 or higher or an iOS device with iOS 8.0 or higher. Pair and connect your Android device to find AppLink compatible apps.
  • Page 482 SYNC (If Equipped) Symptom Possible Cause and Resolution I have an iOS device that is – Cable connection issue. correctly connected, I have • Disconnect the cable from your device, wait for a restarted my apps and they moment and then connect it again to force the are running but the system system to reconnect to your device.
  • Page 483 SYNC (If Equipped) Wi-Fi Connectivity Symptom Possible Cause and Resolution I cannot connect to a Wi-Fi – Password error. network. • Enter the correct network password. – Weak network signal. • Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.
  • Page 484 SYNC (If Equipped) Symptom Possible Cause and Resolution I cannot see SYNC when I – System limitation. search for Wi-Fi networks on • SYNC does not provide a Wi-Fi hotspot at this time. my cell phone or other device. Software downloads take –...
  • Page 485 SYNC (If Equipped) Symptom Possible Cause and Solution You are using the old linking method. Personal Profiles does not support your unsaved settings. My personalized settings do A different personal profile is active. not save. Another user changed the settings for the wrong personal profile.
  • Page 486 SYNC (If Equipped) Resetting the System Simultaneously press and hold the seek up and the audio unit power buttons until the screen goes black. 2. Wait three minutes to allow the system to complete the reset. 3. Press the audio unit power button to switch the system on.

  • Page 487: Accessories

    Ford Licensed Accessories, and specifically for automotive use. does not design or test these accessories • If you or an authorized Ford dealer add to Ford Motor Company engineering any non-Ford electrical or electronic requirements. Contact an authorized Ford accessories or components to your dealer for the manufacturer’s limited...

  • Page 488: Ford Protect

    Vehicle Limited Warranty coverage. When Extended Rental Benefits you visit your Ford Dealer, insist on the Ford Protect extended service plan. If your vehicle is kept overnight for covered repairs, you are eligible for rental car...
  • Page 489 To learn This information is subject to change. Visit more, call our Ford Protect extended your local Ford of Canada dealer or service plan specialists at 800-367-3377. www.ford.ca to find the Ford Protect Ford Protect Extended Service Plan extended service plan that is right for you.

  • Page 490: Scheduled Maintenance

    Scheduled Maintenance Protecting Your Investment GENERAL MAINTENANCE INFORMATION Maintenance is an investment that pays dividends in the form of improved Why Maintain Your Vehicle? reliability, durability and resale value. To maintain the proper performance of your Carefully following the maintenance vehicle and its emission control systems, schedule helps protect against major repair make sure you have scheduled...
  • Page 491 Scheduled Maintenance We strongly recommend only using our Make sure to change the vehicle’s oils and genuine or our authorized re-manufactured fluids at the specified intervals or in replacement parts engineered for your conjunction with a repair. Flushing is a vehicle.
  • Page 492 Scheduled Maintenance Check Every Six Months The door weatherstrips for wear. Lubricate if necessary. The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation. The seatbelts and seat latches for wear and function. Safety warning lamps, brake, ABS, airbag and seatbelt for operation.

  • Page 493: Normal Scheduled Maintenance

    Scheduled Maintenance Be sure to ask your dealership service This means you do not have to remember advisor or technician about the multi-point to change the oil on a mileage-based vehicle inspection. It is a comprehensive schedule. Your vehicle lets you know when way to perform a thorough inspection of an oil change is due by displaying a your vehicle.
  • Page 494 Scheduled Maintenance Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display Change the engine oil and filter. Rotate the tires. Perform a multi-point inspection, recommended. Inspect the automatic transmission fluid level. Consult your dealer for requirements. Inspect the brake pads, rotors, hoses and the parking brake.

  • Page 495: Special Operating Conditions Scheduled Maintenance

    Scheduled Maintenance Other Maintenance Items Every 20,000 mi Replace the cabin air filter. (32,000 km) Every 30,000 mi Replace the engine air filter. (48,000 km) Replace the spark plugs. Every 100,000 mi (160,000 km) Inspect the accessory drive belt(s). Change the automatic transmission fluid. Every 150,000 mi Replace the accessory drive belt(s).
  • Page 496 Scheduled Maintenance Towing a Trailer or Using a Car-top Carrier As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart. Inspect frequently, service Inspect rear axle and U-joints (AWD). as required Every 30,000 mi Change automatic transmission fluid.
  • Page 497 Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.

  • Page 498: Customer Information

    During mediation, a representative of the vehicle, vehicle rollover, personal injury BBB will contact both you and Ford Motor and death. Company to explore options for settlement of the claim. If an agreement is not reached...

  • Page 499: The Mediation And Arbitration Program

    Helm, LLC at: For vehicles delivered to authorized Canadian dealers. In those cases where HELM, LLC you continue to feel that the efforts by Ford 47911 Halyard Drive, Suite 200 of Canada and the authorized dealer to Plymouth, Michigan 48170...

  • Page 500: Reporting Safety Defects In The United States

    If you believe that your vehicle has a defect in individual problems between which could cause a crash or could cause you, your dealer, or Ford Motor injury or death, you should immediately Company. inform Transport Canada and Ford of Canada.

  • Page 501: Radio Frequency Certification Labels

    Customer Information Djibouti RADIO FREQUENCY CERTIFICATION LABELS Blind Spot Information System Sensors Argentina E340826 European Union EU E337180 E310043 E340516 Ghana Brazil E340204 China E269695 CMIIT ID: 2015DJ1610 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 502 Customer Information Jamaica Moldova E340517 Malaysia E337971 Pakistan E269697 2018 RALM/24A/0715/S(15-2272) E340825 Mauritania Paraguay E340199 E337181 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 503 Customer Information Serbia South Korea E340200 E339675 MSIP-CRM-8DC-SRR3B Singapore Taiwan, China E339940 E340203 South Africa Ukraine E269696 E338024 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 504 Customer Information United Arab Emirates (U.A.E.) Vietnam E269693 E338020 United States and Canada Zambia WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 505 Customer Information Ghana E345307 E345302 Mauritania E345303 E345304 Jamaica E345305 E345306 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 506 Customer Information Morocco Serbia E341434 E345308 Singapore E345309 Paraguay E339940 South Africa E339812 2020-07-I-0405 E345313 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 507 Customer Information E345312 E345314 South Korea United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 508 Customer Information Zambia Djibouti E342394 Ghana E345310 Cruise Control Module (If Equipped) Argentina E340191 Indonesia E308030 Brazil E342395 Jamaica E340518 E340118 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 509 Customer Information Malaysia Morocco E339836 E340192 RALM/61A/0318/S(18-0852) Pakistan Mauritania E342396 E340190 Paraguay Moldova E337971 E308039 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 510 Customer Information Serbia South Korea E308040 E339675 R-CMM-DLH-L2C0065TR Singapore Syria E342397 Taiwan, China E340193 South Africa E340195 E340194 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 511 Customer Information Ukraine This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 512 Customer Information This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 513 Customer Information Jamaica E342144 Djibouti E340219 E340306 Ghana E340215 E340317 E340318 E340307 E340308 E342145 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 514 Customer Information Jordan Moldova E340309 Malaysia E337971 Morocco E339836 E340311 F17000176 Pakistan Mauritania E340310 E337974 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 515 Customer Information Paraguay South Africa TA-2016/2012 E339812 E340313 NR: 2016-9-I-000223 South Korea NR: 2016-9-I-000222 NR: 2016-9-I-000220 NR: 2018-07-I-000317 Serbia E339675 MSIP-CRM-TAL-A2C97102000 Taiwan, China E269681 Singapore E340216 E340312 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 516 Customer Information Ukraine E340217 E269682 United Arab Emirates (U.A.E.) E342146 E340314 Vietnam E342147 E278262 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 517 Customer Information Zambia Ghana E341732 Indonesia E340315 E341733 Radio Transceiver Module Jamaica Argentina E341734 E340651 Mauritania E341741 Djibouti E341735 E272192 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 518 Customer Information Moldova Paraguay E337971 Morocco E339812 NR: 2016-9-I-00244 Serbia E341736 Pakistan E269681 South Africa E339843 E341737 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 519 Customer Information South Korea Ukraine E269682 E339675 KCC-REM-DDG-FO3 United Arab Emirates (U.A.E.) Syria E341738 Taiwan, China E341130 United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 520 Customer Information Brazil This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired E339830...
  • Page 521 Customer Information European Union EU Malaysia E310043 E339836 RBAB/57H/0318/S(18-0624) Ghana Mauritania E341502 E341583 Jamaica Moldova E340519 E337971 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 522 Customer Information Morocco Serbia E339942 E339831 Pakistan Singapore E339943 E341519 South Africa Paraguay E339832 E339812 NR: 2017-12-I-0000413 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 523 Customer Information South Korea United Arab Emirates (U.A.E.) E340520 E339675 MSIP-CMM-pAs-FA-170-BCAR-HS United States and Canada Taiwan WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 524 Customer Information Vietnam United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 525 Customer Information Mexico Taiwan E342359 E339821 Nigeria United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 526 Customer Information Tire Pressure Monitoring System Djibouti Sensors - Vehicles With: 433 MHz Sensors Argentina E339945 European Union EU E339822 Brazil E339849 Ghana E339823 E341832 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 527 Customer Information Jordan Moldova E337971 Morocco E341833 Mauritania E339947 Nigeria E339946 Mexico E337972 E342358 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 528 Customer Information Oman Philippines E341834 E339824 Pakistan Russia E253816 Serbia E337974 Paraguay E338019 E339812 NR: 2018-06-I-000224 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 529 Customer Information Singapore Taiwan E339948 E339826 South Africa Ukraine E338024 E339825 South Korea United Arab Emirates (U.A.E.) E341835 E339675 R-CRM-SRD-AG2SM4 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 530 Customer Information United States and Canada Zambia WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 531 Customer Information Djibouti Jordan E340657 Malaysia E340823 European Union EU E339836 SQASI/TA/19/4129 Mauritania E310043 Ghana E340524 E340522 Jamaica E340523 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 532 Customer Information Moldova Serbia E337971 Morocco E340200 Singapore E340525 Paraguay E339940 South Africa TA-2017/3167 E339812 2017-10-I-0000333 E340658 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 533 Customer Information South Korea United Arab Emirates (U.A.E.) E340526 E273475 Taiwan, China United States WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.

  • Page 534: California Proposition 65

    Customer Information Vietnam exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/ passenger-vehicle.

  • Page 535: Replacement Parts Recommendation

    Customer Information The Ford Warranty may not cover damage REPLACEMENT PARTS caused to your vehicle as a result of failed RECOMMENDATION non-Ford parts. For additional information, refer to the We have built your vehicle to the highest terms and conditions of the Ford Warranty.

  • Page 536: Federal Highway Administration Regulation

    It is the Ford Motor Company and its affiliates responsibility of the registered owner to ("FORD MOTOR COMPANY"). Those determine the applicability of such laws...
  • Page 537 Even if you receive multiple EULAs, you that recognition errors are inherent in are licensed to use only one (1) copy of the process. Neither FORD MOTOR the SOFTWARE. COMPANY nor its suppliers shall be •...
  • Page 538 DEVICES. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICES on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade...
  • Page 539 SOFTWARE is licensed, not sold. You may Should you have any questions concerning not copy the printed materials this EULA, or if you desire to contact FORD accompanying the SOFTWARE. All title MOTOR COMPANY for any other reason, and intellectual property rights in and to...
  • Page 540 Customer Information General Operation substitute for your personal judgment. Any route suggestions made by this • Voice Command Control: Certain system should never replace any local functions within the SYNC® system traffic regulations or your personal may be accomplished using voice judgment or knowledge of safe driving commands.
  • Page 541 "AS IS" AND “AS AVAILABLE”, WITH ALL under any circumstances;(c) The FAULTS AND WITHOUT WARRANTY OF SOFTWARE may not be compatible ANY KIND, AND FORD MOTOR COMPANY with new or different versions of an HEREBY DISCLAIMS ALL WARRANTIES operating system, third party software,...
  • Page 542 Eastern District of Michigan. You hereby litigate any dispute in small claims court consent to submit to the personal in your county of residence or FORD jurisdiction of a court in the State of MOTOR COMPANY’S principal place of Michigan located in Wayne County and...
  • Page 543 AAA’s and arbitrator’s fees and forum will be conducted solely on an expenses. If you reject FORD MOTOR individual basis. Neither you nor FORD COMPANY’S last written settlement MOTOR COMPANY, will seek to have any...
  • Page 544 Customer Information 1. Safe and Lawful Use filing, AAA, and arbitrator’s fees and expenses. It will not seek its attorney’s You acknowledge that devoting attention fees or expenses from you in any to the TeleNav Software may pose a risk arbitration.
  • Page 545 Customer Information 2. Account Information distribute, sublicense or otherwise transfer the TeleNav Software to You agree: (a) when registering the others, except as part of your TeleNav Software, to provide TeleNav with permanent transfer of the TeleNav true, accurate, current, and complete Software;...
  • Page 546 Customer Information is dependent on the accuracy of REASON WHATSOEVER (INCLUDING, navigation, as the maps or functionality WITHOUT LIMITATION, ALL DAMAGES of the TeleNav Software are not REFERENCED HEREIN AND ALL intended to support such high risk DIRECT OR GENERAL DAMAGES IN applications, especially in more remote CONTRACT, TORT (INCLUDING geographical areas.
  • Page 547 Customer Information to the exclusive jurisdiction of the conferred by implication, statute, courts of the County of Santa Clara, inducement, estoppel or otherwise, and California. The United Nations TeleNav and its suppliers and licensors Convention on Contracts for the hereby reserve all of their respective rights International Sale of Goods shall not other than the licenses explicitly granted apply.
  • Page 548 Customer Information HERE holds a non-exclusive license from the United States Postal Service® to The headings in this Agreement are for publish and sell ZIP+4® information. convenience of reference only, will not be ©United States Postal Service® 2014. deemed to be a part of this Agreement, Prices are not established, controlled or and will not be referred to in connection approved by the United States Postal...
  • Page 549 Customer Information Restrictions. Except where you have been PARTICULAR PURPOSE OR specifically licensed to do so by Telenav, NON-INFRINGEMENT. Some States, and without limiting the preceding Territories and Countries do not allow paragraph, you may not use this Data (a) certain warranty exclusions, so to that with any products, systems, or applications extent the above exclusion may not apply...
  • Page 550 Customer Information export laws, rules or regulations prohibit HERE from complying with any of its NOTICE OF USE obligations hereunder to deliver or CONTRACTOR (MANUFACTURER/ distribute Data, such failure shall be excused and shall not constitute a breach SUPPLIER) NAME: HERE of this Agreement.
  • Page 551 Customer Information 2. Copyright Notice: In connection with B. Canada Data. The following provi- each copy of all or any portion of the sions apply to the Data for Canada, Data for the Territory of Canada, Client which may include or reflect data from shall affix in a conspicuous manner the third party licensors (“Third Party following copyright notice on at least...
  • Page 552 Customer Information either express or implied, arising by II. Mexico. The following provision applies law or otherwise, including but not to the Data for Mexico, which includes limited to, effectiveness, complete- certain data from the Instituto Nacional ness, accuracy or fitness for a de Estadística y Geografía (“INEGI”): particular purpose.
  • Page 553 Customer Information A. Third Party Notices. Any and all copies V. Europe Territory of the Data and/or packaging relating thereto shall include the respective Third A. Use of Certain Traffic Codes in Europe Party Notices set forth below and used as described below corresponding to 1.
  • Page 554 Customer Information is conditioned on Client’s obtaining prior Austria “© Bundesamt für Eich- written consent from Kartografie a.s.; und Vermessungswesen” (c) such license for selling or distributing Croatia with respect to Data for the Territory of Cyprus, Switzerland is conditioned on Client’s Estonia, obtaining a permit from Bundesamt für Latvia,...
  • Page 555 CARRIER AND END USER IS NOT A THIRD of the Data and/or packaging relating PARTY BENEFICIARY OF ANY thereto shall include the respective Third AGREEMENT BETWEEN FORD AND Party Notices set forth below and used UNDERLYING CARRIER. END USER as described below corresponding to...
  • Page 556 TO, DIRECTLY OR INDIRECTLY, SERVICES PROVIDED BY THE UNDERLYING CARRIER (iv) END USER UNDERSTANDS THAT OR ANY PERSON’S USE THEREOF, FORD AND THE UNDERLYING CARRIER INCLUDING CLAIMS ARISING IN WHOLE CANNOT GUARANTY THE SECURITY OF OR IN PART FROM THE ALLEGED...
  • Page 557 Customer Information Customer Remedies view it, and (ii) save it, provided that you do not remove any copyright notices that NAV2 and its suppliers’ entire liability and appear and do not modify the Data in any your exclusive remedy shall be, at NAV2’s way.
  • Page 558 Customer Information Governing Law. FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY The above terms and conditions shall be OTHER DIRECT, INDIRECT, INCIDENTAL, governed by the laws of the People’s SPECIAL OR CONSEQUENTIAL DAMAGES Republic of China, without giving effect to ARISING OUT OF YOUR USE OF OR (i) its conflict of laws provisions, or (ii) the INABILITY TO USE THIS INFORMATION,...
  • Page 559 Customer Information ("Gracenote Servers"), and to perform including any copyrighted material or other functions. You may use Gracenote music file information. You agree that Data only by means of the intended End Gracenote may enforce its respective User functions of this device. This device rights, collectively or separately, under this may contain content belonging to agreement against you, directly in each...
  • Page 560 Customer Information IMPLIED WARRANTIES OF SUNA TRAFFIC CHANNEL – TERMS MERCHANTABILITY, FITNESS FOR A AND CONDITIONS PARTICULAR PURPOSE, TITLE, AND By activating, using and/or accessing the NON-INFRINGEMENT. NEITHER SUNA Traffic Channel, SUNA Predictive or GRACENOTE WARRANTS THE RESULTS other content or material provided by THAT WILL BE OBTAINED BY YOUR USE Intelematics (together, SUNA Products OF THE GRACENOTE SOFTWARE OR ANY...

  • Page 561: Emission Law

    Customer Information SUNA Products and/or Services are Services even if Intelematics or a Supplier intended as an aid to personal motoring has been advised of the possibility of such and travel planning, and do not provide damages. You also acknowledge that the comprehensive or accurate information on neither Intelematics nor any Supplier all occasions.
  • Page 562 Customer Information Tampering with emissions • A clogged fuel filter. control systems including • Contaminated fuel. related sensors or the Diesel • Air in the fuel system, due to loose Exhaust Fluid system can result in reduced connections. engine power and the illumination of the •...

  • Page 563: Appendices

    Appendices Note: We test and certify your vehicle to ELECTROMAGNETIC meet electromagnetic compatibility COMPATIBILITY legislation. It is your responsibility to make sure that any equipment an authorized dealer installs on your vehicle complies with applicable local legislation and other WARNING: Do not place objects requirements.
  • Page 564 Appendices E239122 Truck E239121 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...

  • Page 565: Declaration Of Conformity

    Appendices Frequency Band MHz Maximum Output Power Watt Antenna Positions (Peak RMS) 1-30 50-54 2, 3 68-88 2, 3 142-176 2, 3 380-512 2, 3 806-870 2, 3 Note: After the installation of radio Check all electrical equipment: frequency transmitters, check for •...
  • Page 566 Index Adaptive Cruise Control Precautions..........249 Hilly Condition Usage........249 911 Assist............57 When Following a Vehicle......249 Adaptive Cruise Control – Troubleshooting........258 Adaptive Cruise Control – Information Messages............258 See: Climate Control..........137 Adjusting the Exterior Mirrors....108 About This Publication........17 Adjusting the Headlamps......348 Features and Options..........17 Horizontal Aim Adjustment......348 Illustrations..............17 Vertical Aim Adjustment........348...
  • Page 567 Index Alert and Aid Mode........268 What are the Alarm Security Levels.....88 How Does Alert and Aid Mode Work..269 What Is Ask on Exit..........88 Appendices...........560 What Is Alert and Aid Mode......268 Alert Mode............267 Applying the Electric Parking Brake..............224 Adjusting the Steering Wheel Vibration Applying the Electric Parking Brake in an Intensity............268 Emergency...........224...
  • Page 568 Index Switching Recirculated Air On and Automatic High Beam Control Off.................141 Requirements..........101 Switching the Air Conditioning On and How Does Automatic High Beam Control Off...............140 Work..............100 Switching the Climate Control On and Overriding Automatic High Beam Off...............140 Control...............102 Automatic Climate Control - Vehicles Switching Automatic High Beam Control With: Electronic Automatic On and Off............101...
  • Page 569 Index Automatic Transmission – Identifying the Fuses in the Body Control Troubleshooting.........215 Module Fuse Box..........330 Automatic Transmission – Information Locating the Body Control Module Fuse Messages............215 Box..............330 Auto-Start-Stop...........185 Body Styling Kit Precautions....357 Body Styling Kits..........357 Auto-Start-Stop – Troubleshooting...186 Auto-Start-Stop Indicators......185 Bonnet Lock Auto-Start-Stop Precautions....185 See: Opening and Closing the Hood..333...
  • Page 570 Index Changing the Engine Air Filter - 2.5L, What Are the Child Restraint Anchor Hybrid Electric Vehicle (HEV)/Plug-In Points..............29 Hybrid Electric Vehicle (PHEV)...344 Child Restraints..........30 Changing the Fuel Filter - Gasoline, Child Restraint Position Information....30 Hybrid Electric Vehicle (HEV)....344 Child Restraints Recommendation....31 Changing the Remote Control Battery - Child Safety............28 Vehicles With: Flip Key.......61...
  • Page 571 Customer Information.......495 Canada..............15 Caribbean, Central America and Israel..15 Radio Frequency Certification Europe...............15 Labels...............498 Customizing the Instrument Cluster Ford Credit - US Only...........16 Display - Vehicles With: 4.2 Inch Middle East..............16 Instrument Cluster Display New Zealand............15 Screen............124 North Africa ............15 Puerto Rico..............16 South Korea............16...
  • Page 572 Index Customizing the Instrument Cluster Operating the Doors From Outside Your Display - Vehicles With: 6.5 Inch Vehicle..............69 Instrument Cluster Display Screen/12.3 Doors and Locks – Troubleshooting..71 Inch Instrument Cluster Display Doors and Locks – Frequently Asked Screen............124 Questions............72 Adding Screens Using Select Doors and Locks –...
  • Page 573 Index Electric Power Steering......233 Engine Oil Capacity and Specification - 2.5L, Hybrid Electric Vehicle (HEV)/ Electric Power Steering Adaptive Plug-In Hybrid Electric Vehicle Steering.............233 (PHEV)............399 Electric Power Steering Precautions..233 Electric Vehicle Information....462 Engine Oil............338 Charge Preferences..........465 Adding Engine Oil..........338 Charge Settings..........463 Checking the Engine Oil Level......338 Charge Time Settings........466 Engine Oil Capacity and...
  • Page 574 See: Changing a Flat Tire.......386 Selecting the Correct Fuel......189 Floor Mats............312 Fuel Tank Capacity - Excluding: Hybrid Folding the Exterior Mirrors......108 Electric Vehicle (HEV)/Plug-In Hybrid Ford Protect..........485 Electric Vehicle (PHEV)......402 Front Parking Aid.........236 Fuel Tank Capacity........196 Front Parking Aid Audible Warnings...237 Advertised Capacity..........196 Fuel Tank Capacity - Hybrid Electric Front Parking Aid Limitations......236...
  • Page 575 Index Fuses – Troubleshooting......332 Head Up Display – Troubleshooting.........133 Fuses – Frequently Asked Questions..332 Head Up Display – Information Messages............133 Heated Exterior Mirrors......146 Garage Door Opener........162 Heated Rear Window........146 Garage Door Opener Limitations...162 Heated Seats..........153 Garage Door Opener Precautions..162 Heated Seat Precautions.........153 Garage Door Opener Radio Switching the Heated Seats On and Frequencies..........165...
  • Page 576 Index Vehicle Stationary for Extended Periods Hybrid Electric Vehicle Indicators..180 Hybrid Electric Vehicle During Extreme High Ambient Information..........180 Temperatures..........145 Hood Lock Hybrid Electric Vehicle Information – See: Opening and Closing the Hood..333 Troubleshooting..........181 Horn..............91 Plug-In Hybrid Electric Vehicle How Does Active Park Assist Information............182 Work...............243 Plug-In Hybrid Electric Vehicle Information...
  • Page 577 Index Instrument Cluster Display......123 Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV), Personalized Settings........125 Instrument Cluster Display Main Menu - Vehicles With: 12.3 Inch Instrument Vehicles With: 12.3 Inch Instrument Cluster Display Screen......117 Cluster Display Screen......124 Instrument Cluster Overview - Plug-In Instrument Cluster Display Main Menu - Hybrid Electric Vehicle (PHEV), Vehicles With: 4.2 Inch Instrument...
  • Page 578 Index Interior Bulbs..........351 Keys and Remote Controls – Troubleshooting..........63 Interior Bulb Specification Chart....351 Interior Lamp Function.......103 Keys and Remote Controls – Information Switching the Interior Lamp Function On Messages............63 and Off..............103 What Is the Interior Lamp Function....103 Interior Lighting..........103 Lane Centering..........255 Ambient Lighting..........103 Interior Lamp Function........103 How Does Lane Centering Work....255...
  • Page 579 Index Liftgate – Warning Lamps........85 Setting the Temperature........137 Load Carrying..........292 Switching Maximum Air Conditioning On Roof Rack..............297 and Off...............138 Load Carrying Precautions.......292 Switching Maximum Defrost On and Loading Your Trailer........304 Off...............138 Locating the Blind Spot Information Switching Recirculated Air On and System Sensors.........274 Off...............138 Locating the Brake Fluid Reservoir..222...
  • Page 580 Index Motorcraft Parts - 1.5L Opening and Closing the Sun EcoBoost ..........394 Shade............109 Motorcraft Parts - 2.0L Closing the Sun Shade........109 EcoBoost ..........394 Opening the Sun Shade........109 Motorcraft Parts - 2.5L, Hybrid Electric Opening and Closing the Windows..105 Vehicle (HEV)/Plug-In Hybrid Electric Accessory Delay..........105 Vehicle (PHEV).........395 One-Touch Down..........105...
  • Page 581 Index Passive Anti-Theft System......87 Plug-In Hybrid Electric Vehicle Information – Troubleshooting....183 How Does the Passive Anti-Theft System Work..............87 Plug-In Hybrid Electric Vehicle Information What Is the Passive Anti-Theft – Information Messages......184 System..............87 Plug-In Hybrid Electric Vehicle Information Pedestrian Alert System......56 –...
  • Page 582 Index General..............358 Rear Occupant Alert System....158 Rear Parking Aid...........235 Hybrid Battery Systems .........358 Tires................359 Locating the Rear Parking Aid Programming a MyKey.........65 Sensors.............236 Programming the Garage Door Opener Rear Parking Aid Audible Warnings....236 to Your Garage Door Opener Rear Parking Aid Limitations......235 Motor..............163 What is the Rear Parking Aid......235 Programming the Garage Door Opener...
  • Page 583 Index Remote Start Remote Control Roadside Assistance........313 Indicators............135 Vehicles Sold in Canada: Getting Roadside Remote Control Feedback......135 Assistance............314 Remote Start..........134 Vehicles Sold in the United States: Getting Remote Start Settings........135 Roadside Assistance........313 Remote Start Settings........135 Vehicles Sold in the United States: Using Setting the Remote Start Duration....136 Roadside Assistance........313 Rollover Warning.........495...
  • Page 584 Index Security – Troubleshooting......89 Setting the Adaptive Cruise Speed from a Security – Frequently Asked Complete Stop..........253 Setting the Charging Schedule and Questions............90 Preferences..........207 Security – Information Messages....89 Selecting a Drive Mode - Excluding: Charge Times Button........207 Plug-In Hybrid Electric Vehicle Setting the Clock and Date.......415 (PHEV)............262 Switching Automatic Time Updates On and...
  • Page 585 Index Stability Control – Switching Active Park Assist On and Troubleshooting........232 Off..............243 Stability Control – Warning Lamps.....232 Cancelling Active Park Assist......243 Starter Switch Switching Adaptive Cruise Control On and Off............252 See: Ignition Switch..........172 Starting and Stopping the Engine – Switching Adaptive Cruise Control Precautions...........172 Off...............252 Starting and Stopping the Engine..172...
  • Page 586 Index Switching the Head Up Display On and The Better Business Bureau Auto Line Off..............131 Program............495 Switching the Heated Steering Wheel The Mediation and Arbitration On and Off............91 Program............496 Switching the Lane Keeping System Tire Care............372 Mode..............267 Tire Pressure Monitoring System Switching the Lane Keeping System On Limitations..........383 and Off............267...
  • Page 587 Index Traction Control...........229 Using the Instrument Cluster Display Controls............123 Traction Control – Troubleshooting...229 Traction Control – Button..............123 Troubleshooting........229 Return Button............123 Traction Control – Information Status Indicator...........123 Messages............230 Toggle Buttons.............123 Using the Remote Control......58 Traction Control – Warning Lamps.....229 Trailer Brake Precautions......303 Liftgate..............58 Trailer Sway Control Precautions...310 Lock................58...
  • Page 588 What Is the Tachometer - Excluding: (Canada Only)..........486 Hybrid Electric Vehicle (HEV)/Plug-In Ford Protect Extended Service Plans - Hybrid Electric Vehicle (PHEV)....117 United States Only........485 Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing...
  • Page 589 Index What Is the Tire Pressure Monitoring System............382 What Is the Tire Sealant and Inflator Kit..............376 What Is the Trip Summary - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV)......128 What Is the Vehicle Range Display - Plug-In Hybrid Electric Vehicle (PHEV)............119 What Is the Wireless Accessory Charger............169...

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