Ford Escape 2022 Owner's Manual
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Ford Escape 2022 Owner's Manual

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Table of Contents

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2022 ESCAPE Owner's Manual
owner.ford.com
ford.ca
September 2021
First Printing
Litho in U.S.A.

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Table of Contents

Troubleshooting

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Summary of Contents for Ford Escape 2022

  • Page 1 2022 ESCAPE Owner’s Manual owner.ford.com ford.ca September 2021 First Printing Litho in U.S.A.
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2021 All rights reserved. Part Number: 20210825141848...

  • Page 4: Table Of Contents

    Table of Contents Contacting Us Checking the Seatbelts ......44 Seatbelt Extensions ........45 Contacting Us ..........15 Personal Safety System™ Introduction What Is the Personal Safety System About This Publication .........17 ................46 Using This Publication .........18 How Does the Personal Safety System Work ..............46 Symbols Glossary Personal Safety System Components...

  • Page 5: Replacing A Lost Key Or Remote Control

    Table of Contents Changing the Remote Control Battery - Locking and Unlocking the Doors Using Vehicles With: Push Button Start ..60 Keyless Entry ..........75 Changing the Remote Control Battery - Keyless Entry – Troubleshooting .....75 Vehicles With: Flip Key ......61 Easy Entry and Exit Replacing a Lost Key or Remote Control ................6 2...
  • Page 6 Table of Contents Switching the Rear Window Wiper On Manually Dimming the Interior Mirror and Off ............93 .................107 Reverse Wipe ..........93 Auto-Dimming Interior Mirror ....107 Checking the Wiper Blades .......94 Exterior Mirrors Replacing the Front Wiper Blades ..94 Replacing the Rear Wiper Blades ...94 Adjusting the Exterior Mirrors ....108 Folding the Exterior Mirrors .....108 Washers ............95...
  • Page 7 Table of Contents Power Gauge - Hybrid Electric Vehicle Customizing the Instrument Cluster (HEV)/Plug-In Hybrid Electric Vehicle Display - Vehicles With: 6.5 Inch (PHEV), Vehicles With: 6.5 Inch Instrument Cluster Display Screen/12.3 Instrument Cluster Display Screen Inch Instrument Cluster Display Screen ................118 .................124 Power Gauge - Hybrid Electric Vehicle...
  • Page 8 Table of Contents Head Up Display Settings ......131 Sitting in the Correct Position ....148 Head Up Display Indicators ......132 Manual Seats ..........149 Head Up Display – Troubleshooting Power Seats ............151 .................133 Heated Seats ..........154 Remote Start Rear Seats What Is Remote Start ........134 Manual Seats ..........155 Remote Start Precautions .......134 Rear Occupant Alert System...
  • Page 9 Table of Contents Programming the Garage Door Opener Engine Block Heater ........174 to Your Garage Door Opener Motor Stopping the Engine ........175 .................163 Automatic Engine Stop ......176 Programming the Garage Door Opener Starting and Stopping the Engine – to Your Gate Opener Motor ....164 Troubleshooting ........176 Clearing the Garage Door Opener ..164 Reprogramming the Garage Door Opener...
  • Page 10 Table of Contents Catalytic Converter All-Wheel Drive What Is the Catalytic Converter ....198 How Does All-Wheel Drive Work ...216 Catalytic Converter Precautions ...198 All-Wheel Drive Precautions ....216 Catalytic Converter – Troubleshooting All-Wheel Drive Limitations ....216 ................198 All-Wheel Drive – Troubleshooting ..216 High Voltage Battery Brakes What Is the High Voltage Battery ..199...
  • Page 11 Table of Contents Active Park Assist Using Auto Hold ..........224 Auto Hold Indicators ........224 What Is Active Park Assist .......238 How Does Active Park Assist Work ..238 Traction Control Active Park Assist Precautions ....238 How Does Traction Control Work ..225 Switching Active Park Assist On and Off ................238 Switching Traction Control On and Off...
  • Page 12 Table of Contents Switching From Adaptive Cruise Control Blind Spot Information System to Cruise Control ........250 Limitations ..........268 Lane Centering ..........250 Blind Spot Information System Requirements ..........268 Intelligent Adaptive Cruise Control ..253 Switching Blind Spot Information Adaptive Cruise Control – System On and Off ........268 Troubleshooting ........254 Locating the Blind Spot Information...
  • Page 13 Table of Contents Driver Alert Connecting a Trailer What Is Driver Alert ........282 Connecting a Trailer Precautions ..296 How Does Driver Alert Work ....282 Connecting a Trailer ........296 Driver Alert Precautions ......282 Towing a Trailer Driver Alert Limitations ......282 Towing a Trailer Precautions ....298 Switching Driver Alert On and Off ..282 Trailer Brake Precautions ......298 Driver Alert Indicators .......283...
  • Page 14 Table of Contents Towing Your Vehicle Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV) ...340 Towing Your Vehicle Precautions ..316 Drive Belt Routing Overview - 1.5L Recreationally Towing Your Vehicle - EcoBoost™ ..........340 Gasoline, AWD ..........316 Drive Belt Routing Overview - 2.0L Recreationally Towing Your Vehicle - EcoBoost™...
  • Page 15 Table of Contents Inspecting the Tire for Damage ....369 Motorcraft Parts - 1.5L EcoBoost™ ..390 Inspecting the Wheel Valve Stems ..370 Motorcraft Parts - 2.0L EcoBoost™ ..390 Tire Rotation ..........370 Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) ........391 Tire Sealant and Inflator Kit Engine Oil Capacity and Specification -...
  • Page 16 Accessories Accessories ...........479 Audio System Audio System Precautions ......410 Ford Protect Switching the Audio Unit On and Off What Is Ford Protect ........480 ................410 Selecting the Audio Source .....410 Scheduled Maintenance Playing or Pausing the Audio Source ................410 General Maintenance Information ..482 Adjusting the Volume ........410...
  • Page 17 Table of Contents Mobile Communications Equipment .................531 Federal Highway Administration Regulation ..........531 End User License Agreement ....532 Emission Law ..........557 Appendices Electromagnetic Compatibility .....559 Declaration of Conformity .......561...

  • Page 18: Contacting Us

    Ford Credit - US Only Telephone: 0800 367 369 (FORDNZ) E-mail: fnzcust@ford.com Ford Credit offers a full range of financing China - Imported Vehicle and lease plans to help you acquire your vehicle. If you have financed or leased your...
  • Page 19 Contacting Us U.S. Virgin Islands and Puerto Rico Middle East Ford Motor Company Ford Middle East Customer Relationship Ford Export Operations Center Attention: Owner Relations P.O. Box 21740 1555 Fairlane Drive Dubai, United Arab Emirates Fairlane Business Park #3 Telephone: 80004441066...

  • Page 20: About This Publication

    Note: To download the FordPass app, visit your device's app store. Note: To find the local Ford website, visit https://corporate.ford.com/operations/ locations/global-links.html. Note: Use and operate your vehicle in line with all applicable laws and regulations.

  • Page 21: Introduction

    Introduction E154903 Right-hand side. Left-hand side. USING THIS PUBLICATION To quickly locate information about your vehicle, use the word search within the Owner's Manual application.

  • Page 22: Symbols Glossary

    Symbols Glossary SYMBOLS USED ON YOUR Child seat tether anchor E141 E141128 VEHICLE Cruise control These are some of the symbols you may see on your vehicle. E332905 Air conditioning system Do not open when hot E162384 E162384 Air conditioning system lubricant Electric Parking brake type E231157...
  • Page 23 Symbols Glossary Fuse compartment Passenger airbag deactivated E270850 Power steering fluid Hazard flashers Power windows front/rear Heated rear window Power window lockout Windshield defrosting system Requires registered technician Interior luggage compartment release E231159 Safety alert Jack E65963 E65963 See Owner's Manual Keep out of reach of children E161353 See Service Manual...
  • Page 24 Symbols Glossary Windshield wash and wipe E132353...

  • Page 25: Data Privacy

    If you use our services, we collect and use recommend that you visit the local Ford data, for example account information, website for the latest information. vehicle location and driving characteristics, that could identify you.

  • Page 26: Service Data

    Data Privacy SERVICE DATA you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at Service data recorders in your vehicle are www.ford.ca, including our U.S. data capable of collecting and storing storage and use of service providers in diagnostic information about your vehicle.

  • Page 27: Settings Data

    The data is refer to your local Ford website. stored locally in the vehicle or on devices Note: The modem continues to send this that you connect to it, for example, a USB information unless you disable the modem drive or digital music player.

  • Page 28: Mobile Device Data

    United States. The data is encrypted and includes, for example, the vehicle For additional information about our identification number of your vehicle, the privacy policy, refer to the local Ford SYNC module serial number, odometer, website. enabled apps, usage statistics and Note: To find out if your vehicle has debugging information.

  • Page 29: At A Glance

    At a Glance INSTRUMENT PANEL E285284 Air vents. Direction indicators. See Overriding Automatic High Beam Control (page 102). Cruise controls. See What Is Cruise Control (page 242). Information Display. See Instrument Cluster Overview (page 113). Information display controls and audio controls. See Using the Instrument Cluster Display Controls (page 123).
  • Page 30 At a Glance Horn. Steering wheel adjustment. See Adjusting the Steering Wheel (page 91). Lighting control. See Exterior Lighting Control (page 97).

  • Page 31: Child Safety

    Child Safety CHILD SAFETY PRECAUTIONS WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or WARNING: Always make sure your animals to these high temperatures for child is secured properly in a device that even a short time can cause death or is appropriate for their height, age and serious heat related injuries, including...

  • Page 32: Child Restraint Anchor Points

    Child Safety • Keep the buckle release button pointing up and away from the child WARNING: Do not allow a restraint, with the tongue between the passenger to hold a child on their lap child restraint and the release button, when your vehicle is moving.

  • Page 33: Child Restraints

    Child Safety LOCATING THE CHILD RESTRAINT CHILD RESTRAINTS TOP TETHER ANCHOR POINTS CHILD RESTRAINT POSITION INFORMATION Install the child restraint tightly against the vehicle seat. It may be necessary to lift or remove the head restraint. E316413 E316413 Rear Facing Child Restraints Combined Weight of Child LATCH (Lower Anchors Seatbelt Only...

  • Page 34: Installing Child Restraints

    Child Safety CHILD RESTRAINTS RECOMMENDATION Child Size, Height, Weight, or Age Recommended Restraint Type Use a child restraint (sometimes Children weighing 40 lb (18 kg) or less (generally called an infant carrier, convertible age four or younger). seat, or toddler seat). Children who have outgrown or no longer properly fit in a child restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age...
  • Page 35 Child Safety Position the child restraint in a seat with a seatbelt. 4. Insert the belt tongue into the proper buckle (the buckle closest to the E142529 direction the tongue is coming from) 2. After positioning the child restraint in for that seating position until you hear the proper seating position, pull down a snap and feel the latch engage.
  • Page 36 Child Safety Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor did not lock, unbuckle the belt and repeat Steps 5 and 6.
  • Page 37 Child Safety INSTALLING A CHILD RESTRAINT IN A CENTER SEAT WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, WARNING: The standardized you may block access to certain seatbelt spacing for LATCH lower anchors is 11 in buckle assemblies and LATCH lower (280 mm) center to center.
  • Page 38 Child Safety COMBINING THE SEATBELT AND Route the child restraint tether strap LOWER ANCHORS FOR over the back of the seat. For the ATTACHING CHILD RESTRAINTS outermost seating positions, route the tether strap under the head restraint When used in combination, you may attach and between the head restraint posts.

  • Page 39: Booster Seats

    Child Safety If your child restraint system has a tether • Is the shoulder belt centered on the strap, and the child restraint manufacturer shoulder and chest? recommends its use, we also recommend • Can the child stay seated like this for its use.
  • Page 40 Child Safety If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high-back booster seat would be a better choice. Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest...

  • Page 41: Child Safety Locks

    Child Safety If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not use any item thicker than this under the booster seat.

  • Page 42: Seatbelts

    Seatbelts SEATBELT PRECAUTIONS WARNING: Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and WARNING: Always drive and ride one tongue designed to be used as a pair. with your seatback upright and the lap Use the shoulder belt on the outside belt snug and low across the hips.

  • Page 43: Fastening The Seatbelts

    Seatbelts • Seatbelt pretensioners at the front outermost and second row outermost seating positions. • Belt tension sensor at the front outermost passenger seating position. A seatbelt warning light and chime. E71880 Crash sensors and monitoring system with readiness indicator. E67017 E142588 The seatbelt pretensioners are designed...

  • Page 44: Automatic Locking Mode

    Seatbelts HOW DOES SENSITIVE LOCKING 2. Grasp the shoulder portion and pull MODE WORK downward until you pull the entire belt out. If the driver suddenly brakes, turns a corner 3. Allow the belt to retract. As the belt sharply, or the vehicle receives an impact retracts, you will hear a clicking sound.

  • Page 45: Adjusting The Seatbelts During Pregnancy

    Seatbelts ADJUSTING THE SEATBELT 4. The seatbelt should then unlock. HEIGHT 5. If the seatbelt does not unlock, repeat steps 1-3. ADJUSTING THE SEATBELTS WARNING: Position the seatbelt DURING PREGNANCY height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and WARNING: Always ride and drive...
  • Page 46 Seatbelts SEATBELT REMINDER Note: Front seating positions appear in this INDICATORS warning display. Warnings for unfastened front seatbelt buckles appear in the initial This lamp illuminates if you do warning lamp. not fasten your seatbelt when Seatbelt Status you switch the ignition on. The E71880 lamp switches off when you fasten your To view the seatbelt status, use the...

  • Page 47: Checking The Seatbelts

    Seatbelts When the initial warning expires for the 2. Wait about one minute until the driver, more warnings are provided for the seatbelt warning light switches off. driver and front passenger. This warning After Step 2, wait an additional five tone sounds if you or your front passenger seconds before proceeding with Step do not fasten the seatbelt buckle and the...

  • Page 48: Seatbelt Extensions

    Seatbelts Read the child restraint manufacturer's If, because of body size or driving position, instructions for additional inspection and it is not possible to properly fasten the maintenance information specific to the seatbelt over your lap and shoulder, an child restraint. extension that is compatible with the seatbelts is available free of charge from We recommend that all seatbelt...

  • Page 49: Personal Safety System

    Personal Safety System™ WHAT IS THE PERSONAL • Restraint system warning light and tone. SAFETY SYSTEM • The electrical wiring for the airbags, crash sensors, seatbelt pretensioners, An advanced safety system that protects front seatbelt usage sensors, front occupants in frontal crashes. passenger sensing system and indicator lights.

  • Page 50: Airbags

    Airbags HOW DO THE FRONT AIRBAGS compounds (for example, baking soda) that result from the combustion process WORK that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.

  • Page 51: How Do The Knee Airbags Work

    Airbags HOW DO THE KNEE AIRBAGS WORK WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the The driver knee airbag is under or within seatback. the instrument panel. During a crash, the restraints control module may activate the The side airbags are on the outermost side knee airbag based on crash severity and...

  • Page 52: Airbag Precautions

    Airbags The Safety Canopy deploys during Properly restrain children 12 years old and significant side crashes or when a certain under in the rear seats. The Safety Canopy likelihood of a rollover event is detected will not interfere with children restrained by the rollover sensor.

  • Page 53: Properly Adjusting The Driver And Front Passenger Seats

    Airbags PROPERLY ADJUSTING THE DRIVER AND FRONT WARNING: Keep the areas in front of the airbags free from obstruction. Do PASSENGER SEATS not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment. Failure to WARNING: National Highway follow this instruction could result in personal injury or death.

  • Page 54: Front Passenger Sensing System

    Airbags E181984 The indicator lamps are in the center stack of the instrument panel. The front passenger sensing system is designed to disable the front passenger frontal airbag under these conditions: E142846 • The front passenger seat is Children must always be properly unoccupied.
  • Page 55 Airbags • When the front passenger sensing • Objects stowed in the seat backrest system enables the front passenger map pocket. frontal airbag, the passenger airbag • Objects placed on the occupant's lap. status indicator illuminates the on • Cargo interference with the seat lamp.
  • Page 56 Airbags If it is necessary to modify an advanced front airbag system to accommodate a WARNING: Any alteration or person with disabilities, contact your modification to the front passenger seat Customer Relationship Center. may affect the performance of the front passenger sensing system.

  • Page 57: Crash Sensors And Airbag Indicator

    Airbags CRASH SENSORS AND • The readiness light either flashes or stays on. AIRBAG INDICATOR • You hear a series of five beeps. The tone pattern repeats periodically until the problem, the light or both are WARNING: Modifying or adding repaired.

  • Page 58: Disposing Of Airbags

    Airbags • The design of the side airbags is to inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation. • The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events.

  • Page 59: Pedestrian Alert System

    Pedestrian Alert System (If Equipped) WHAT IS THE PEDESTRIAN ALERT SYSTEM Due to the quiet operation of hybrid and electric vehicles at low speeds, the system creates a subtle sound to alert pedestrians. The system is on when your vehicle is running and not in park (P).

  • Page 60: 911 Assist

    911 Assist is a SYNC system feature that time of the incident. can call for help. • A connected Bluetooth® enabled For more information, visit phone must have adequate network www.owner.ford.com. coverage, battery power and signal strength. EMERGENCY CALL • The vehicle must have battery power REQUIREMENTS and be located in the U.S., Canada or...

  • Page 61: Keys And Remote Controls

    Keys and Remote Controls Unlock REMOTE CONTROL LIMITATIONS Press the button to unlock all doors. See Unlocking and Locking the Doors Using the E138629 Remote Control (page 69). WARNING: Changes or modifications not expressively approved Lock by the party responsible for compliance could void the user's authority to operate Press the button to lock all the equipment.

  • Page 62: Removing The Key Blade

    Keys and Remote Controls REMOVING THE KEY BLADE E191532 E191532 Note: Inspect the key blade for debris. Periodically clean with a brush. Closing Your Flip Key Press and hold the round button on the remote control to fold the key blade when not in use.

  • Page 63: Changing The Remote Control Battery - Vehicles With: Push Button Start

    Keys and Remote Controls CHANGING THE REMOTE Push the release button and pull the key blade out. CONTROL BATTERY - VEHICLES WITH: PUSH BUTTON START WARNING: Keep batteries away from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death.

  • Page 64: Changing The Remote Control Battery - Vehicles With: Flip Key

    Keys and Remote Controls CHANGING THE REMOTE CONTROL BATTERY - VEHICLES WITH: FLIP KEY WARNING: Keep batteries away from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death. If ingested, immediately seek medical attention.

  • Page 65: Programming The Remote Control

    Keys and Remote Controls 5. Remove the battery. 6. Install a new battery with the + facing Replace the battery cover. Dispose of old batteries in an environmentally friendly way. Seek advice from your local E107998 authority about recycling old batteries. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.

  • Page 66: Keys And Remote Controls - Troubleshooting

    Keys and Remote Controls KEYS AND REMOTE CONTROLS – TROUBLESHOOTING KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES Message Action Key Battery Low Replace Replace remote control battery. Soon...

  • Page 67: Mykey

    MyKey™ Note: MyKey drivers may be able to switch WHAT IS MYKEY the lane departure warning feature off, but this feature turns back on automatically MyKey allows you to program keys with with every new key cycle. restricted driving modes to promote good driving habits.

  • Page 68: Creating A Mykey - Vehicles With: Push Button Start

    MyKey™ Emergency Assistance 4. Switch the ignition on. 5. Using your touchscreen, press Menu. If you set emergency assistance to always 6. Press Settings. on, you cannot switch it off with a MyKey. Press Vehicle. Do Not Disturb 8. Press MyKey. If you set do not disturb to always on, you 9.

  • Page 69: Clearing All Mykeys

    MyKey™ CHECKING MYKEY SYSTEM 4. Press MyKey. STATUS 5. Select a setting and press the OK button. You can find information about the 6. Configure the setting distance traveled using a MyKey, and the number of admin keys and MyKeys created CLEARING ALL MYKEYS for your vehicle.
  • Page 70 MyKey™ MYKEY – INFORMATION MESSAGES - VEHICLES WITH: FLIP KEY Message Description Key is Already a MyKey Displays when trying to create a MyKey with a key already designated as a MyKey. This Key restricted at Displays to confirm that the key is restricted after you switch Next Key Cycle.
  • Page 71 MyKey™ MYKEY – FREQUENTLY ASKED Why am I not able to start the engine QUESTIONS - VEHICLES WITH: with a MyKey? PUSH BUTTON START An admin key and a MyKey are inside your vehicle. The system recognizes What is an admin key? only the admin key when both are An admin key is a key that you have present.

  • Page 72: Doors And Locks

    Doors and Locks INDIVIDUALLY UNLOCKING AND OPERATING THE DOORS LOCKING THE DOORS USING THE FROM OUTSIDE YOUR KEY BLADE VEHICLE If there is a power door lock fault you can use the key blade to lock and unlock the UNLOCKING AND LOCKING THE doors.

  • Page 73: Autounlock

    Doors and Locks AUTOUNLOCK REQUIREMENTS Press the button to lock all doors. E267111 Autounlock unlocks all the doors when all of the following occur: INDIVIDUALLY UNLOCKING AND • The ignition is on, all the doors are LOCKING THE DOORS USING THE closed and your vehicle is moving at a LOCKING BUTTON speed greater than 12 mph (20 km/h).

  • Page 74: Doors And Locks Audible Warnings

    Doors and Locks MISLOCK LIMITATIONS 3. Switch Mislock Chirp on or off. When you press the lock button once, the DOORS AND LOCKS AUDIBLE direction indicators do not flash if: WARNINGS • Any door or the liftgate is open. • The hood is open.
  • Page 75 Doors and Locks DOORS AND LOCKS – FREQUENTLY ASKED QUESTIONS Can accessories such as steps or handles be used with the latch assembly? Do not use the door latch assembly to attach any accessory, such as handles or steps, as this can cause damage to your vehicle.

  • Page 76: Keyless Entry

    Keyless Entry (If Equipped) LOCATING THE KEYLESS • There is interference causing issues with the remote control frequencies. ENTRY KEYPAD • The remote control is too close to metal objects or electronic devices, for The keypad is near the driver window and example keys or a cell phone.

  • Page 77: Keyless Entry Settings

    Keyless Entry (If Equipped) CREATING PERSONAL ACCESS 5. Within 10 seconds, place a second CODES programmed intelligent access key in the backup slot and press the push To create your own personal access code: button ignition switch. Enter the factory-set code. The factory-set code appears in the information display for a few seconds.

  • Page 78: Locking And Unlocking The Doors Using Keyless Entry

    Keyless Entry (If Equipped) LOCKING THE DOORS - VEHICLES LOCKING AND UNLOCKING WITH: KEYLESS ENTRY AND THE DOORS USING KEYLESS PUSH BUTTON START ENTRY UNLOCKING THE DOORS - VEHICLES WITH: KEYLESS ENTRY AND PUSH BUTTON START E248554 E248554 With your intelligent access key within 3 ft (1 m) of your vehicle, touch the outer door handle lock sensor for approximately one second to lock, being careful to not touch...
  • Page 79 Keyless Entry (If Equipped) Why does the passive key not work? The system deactivates passive keys left inside your vehicle when you lock it. You cannot switch the ignition on using a deactivated passive key. Press the unlock button on the remote control to reactivate a passive key.

  • Page 80: Easy Entry And Exit

    Easy Entry and Exit HOW DOES EASY ENTRY AND EXIT WORK This feature moves the driver seat rearward up to 2 in (5 cm) when you switch the ignition off. The driver seat returns to its previous position when you switch the ignition on.

  • Page 81: Liftgate - Vehicles With: Manual Liftgate

    Liftgate - Vehicles With: Manual Liftgate Note: Do not hang anything, for example a OPENING THE LIFTGATE bike rack, from the glass or liftgate. This could damage the liftgate and its OPENING THE LIFTGATE FROM components. OUTSIDE YOUR VEHICLE Note: Do not leave the liftgate open while driving.
  • Page 82 Liftgate - Vehicles With: Manual Liftgate E291353 A handle is located inside the liftgate to help with closing. Note: Make sure that you fully close the liftgate to prevent cargo from falling out.

  • Page 83: Liftgate - Vehicles With: Power Liftgate

    Liftgate - Vehicles With: Power Liftgate Note: Do not hang anything, for example LIFTGATE PRECAUTIONS a bike rack, from the glass or liftgate. This could damage the liftgate and its components. WARNING: It is extremely Note: Do not leave the liftgate open while dangerous to ride in a cargo area, inside driving.
  • Page 84 Liftgate - Vehicles With: Power Liftgate Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components. Switching the Power Liftgate On or Off You can switch the power liftgate on or off through the vehicle settings on your touchscreen.

  • Page 85: Closing The Liftgate

    Liftgate - Vehicles With: Power Liftgate Vehicles With a Trailer Hitch Note: You can only use the liftgate control button to program the height. Note: You cannot program the height if the liftgate position is too low. 4. The power liftgate now opens at the programmed height.
  • Page 86 Liftgate - Vehicles With: Power Liftgate CLOSING THE LIFTGATE FROM Press the button twice within OUTSIDE YOUR VEHICLE three seconds. E267940 Note: Make sure that you close the liftgate before operating or moving your vehicle, WARNING: Make sure all persons especially in an enclosure, like a garage or are clear of the power liftgate area a parking structure.

  • Page 87: Stopping The Liftgate Movement

    Liftgate - Vehicles With: Power Liftgate Note: Allow the power system to close the • Making physical contact with the bumper. liftgate. Manually pushing the liftgate may activate the system’s obstacle detection • Holding your foot under the bumper. feature and stop the power operation or •...

  • Page 88: Liftgate - Troubleshooting

    Liftgate - Vehicles With: Power Liftgate Opening the Liftgate LIFTGATE – TROUBLESHOOTING The system stops when it detects an obstacle and a tone sounds. Once you remove the obstacle, you can continue to LIFTGATE – WARNING LAMPS operate the liftgate. Illuminates when the liftgate is not completely closed.
  • Page 89 Liftgate - Vehicles With: Power Liftgate LIFTGATE – FREQUENTLY ASKED QUESTIONS Why won't my power liftgate function? Make sure the transmission is in park (P), ensure nothing is obstructing the liftgate path and there is not excessive weight on the liftgate. If there are continued issues, the battery voltage may be low or other system issues.

  • Page 90: Security

    Any further attempts to carry out one of the above sounds the alarm again. Note: The system is not compatible with non-Ford aftermarket remote start systems. WHAT IS THE PERIMETER ALARM Note: Do not leave a duplicate coded key in your vehicle. Always take the keys and The perimeter alarm is designed to detect lock all doors when leaving your vehicle.

  • Page 91: Anti-Theft Alarm System Settings

    Security WHAT IS THE BATTERY BACKUP In all sensors, all equipped sensors are on ALARM when you arm the alarm. Note: Do not arm the alarm with all sensors The battery backup alarm is an additional if passengers, animals or other moving alarm sounder that has its own battery.

  • Page 92: Security - Troubleshooting

    Security SECURITY – TROUBLESHOOTING SECURITY – INFORMATION MESSAGES Message Action No Key Detected The system has not detected a correctly coded key. Starting System Fault The system has malfunctioned. Have your vehicle checked as soon as possible. Vehicle Alarm To Stop Displays when the alarm has been triggered due to unauthor- Alarm, Start Vehicle.
  • Page 93 Security SECURITY – FREQUENTLY ASKED QUESTIONS What should I do if there is any potential alarm problem with my vehicle? Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. What should I do if the vehicle is unable to start with a correctly coded key? Have your vehicle checked as soon as possible.

  • Page 94: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING HORN WHEEL Press on the center of the steering wheel near the horn icon E270945 to activate the horn. WARNING: Do not adjust the steering wheel when your vehicle is SWITCHING THE HEATED moving. STEERING WHEEL ON AND OFF Note: Make sure that you are sitting in the correct position.

  • Page 95: Wipers And Washers

    Wipers and Washers WIPERS AUTOWIPERS (IF EQUIPPED) WIPER PRECAUTIONS WHAT ARE AUTOWIPERS Do not operate the wipers on a dry Autowipers turns on and controls the windshield. This could scratch the glass or speed and frequency of the windshield damage the wiper blades. Use the wipers.

  • Page 96: Switching The Rear Window Wiper On And Off

    Wipers and Washers ADJUSTING THE SENSITIVITY OF SWITCHING THE REAR THE RAIN SENSOR WINDOW WIPER ON AND OFF E242 2 324 Intermittent wipe. Continuous wipe. Rear window wiper off. E308824 E308824 REVERSE WIPE High sensitivity. Low sensitivity. WHAT IS REVERSE WIPE Use the rotary control to set the sensitivity Reverse wipe turns on the rear window of the rain sensor.

  • Page 97: Checking The Wiper Blades

    Wipers and Washers CHECKING THE WIPER 4. To install, reverse the removal procedure. BLADES Note: Make sure that the wiper blade locks into place. REPLACING THE REAR WIPER BLADES E142463 Run the tip of your fingers over the edge of the blade to check for roughness.

  • Page 98: Washers

    Wipers and Washers WASHERS Pull the lever toward you to operate the windshield washer. E270967 WASHER PRECAUTIONS Note: A courtesy wipe occurs a short time after the wipers stop to clear any remaining washer fluid when switched on. See Switching the Courtesy Wipe On and Off WARNING: If you operate your (page 95).

  • Page 99: Wipers And Washers - Troubleshooting

    Wipers and Washers ADDING WASHER FLUID E334429 E334429 WASHER FLUID SPECIFICATION See Washer Fluid Specification (page 402). WIPERS AND WASHERS – TROUBLESHOOTING WIPERS AND WASHERS – WARNING LAMPS Illuminates when the windshield washer fluid is low. E132353 WIPERS AND WASHERS – FREQUENTLY ASKED QUESTIONS Why are there streaks and smears on the windshield?

  • Page 100: Exterior Lighting

    Exterior Lighting EXTERIOR LIGHTING Push the lever forward again or pull the lever toward you to switch the high beams CONTROL off. Slightly pull the lever toward you and release it to flash the headlamps. SWITCHING HEADLAMP EXIT DELAY ON AND OFF To switch headlamp exit delay on, pull the E327629 E327629...

  • Page 101: Headlamps - Troubleshooting

    Exterior Lighting Why do my headlamps turn off when I HEADLAMPS – have them switched on when I switch TROUBLESHOOTING my vehicle off? The battery saver turns the headlamps HEADLAMPS – FREQUENTLY off after a short period of time after ASKED QUESTIONS you switch your vehicle off.

  • Page 102: Exterior Lamps

    Exterior Lighting SWITCHING THE DAYTIME EXTERIOR LAMPS RUNNING LAMPS ON AND OFF - VEHICLES WITH: CONFIGURABLE SWITCHING THE TURN SIGNAL DAYTIME RUNNING LAMPS LAMPS ON AND OFF WARNING: The daytime running lamps system does not activate the rear lamps and may not provide adequate lighting during low visibility driving conditions.

  • Page 103: Automatic High Beam Control

    Exterior Lighting Note: Only switch the front fog lamps on A camera sensor, centrally mounted during reduced visibility. behind the windshield of your vehicle, continuously monitors conditions to turn Note: The brightness of the daytime running the high beams on and off. lamps may decrease when the front fog lamps are switched on.
  • Page 104 Exterior Lighting AUTOMATIC HIGH BEAM AUTOMATIC HIGH BEAM CONTROL PRECAUTIONS CONTROL LIMITATIONS The system turns the high beams off if any of the following occur: WARNING: The system does not • You switch the system off. relieve you of your responsibility to drive with due care and attention.

  • Page 105: Automatic High Beam Control - Troubleshooting

    Exterior Lighting OVERRIDING AUTOMATIC HIGH Push the lever away from you to switch BEAM CONTROL the high beams on. Push the lever away from you again to switch the high beams off. Push the lever away from you for a third time to switch automatic high beam control back on.

  • Page 106: Interior Lighting

    Interior Lighting SWITCHING THE INTERIOR LAMP SWITCHING ALL OF THE FUNCTION ON AND OFF INTERIOR LAMPS ON AND OFF The lamps turn on under the following conditions: • You open any door. • You press a button on the remote control.

  • Page 107: Interior Lighting - Troubleshooting

    Interior Lighting INTERIOR LIGHTING – TROUBLESHOOTING INTERIOR LIGHTING – FREQUENTLY ASKED QUESTIONS Why do my courtesy lamps or interior lamps turn off when I have them switched on when I switch my vehicle off? The battery saver turns the courtesy lamps and interior lamps off after a short period of time after you switch your vehicle off.

  • Page 108: Windows

    Windows OPENING AND CLOSING THE 3. Press and hold the window control switch until you fully open the door WINDOWS window. 4. Release the window control switch. 5. Lift and hold the window control switch WARNING: Do not leave children until you fully close the window.

  • Page 109: Locking The Rear Window Controls

    Windows Pull up the window switch and hold within a few seconds of the window reaching the bounce-back position. The window travels up with no bounce-back protection. The window stops if you release the switch before the window fully closes. LOCKING THE REAR WINDOW CONTROLS Press the control to lock or...

  • Page 110: Interior Mirror

    Interior Mirror INTERIOR MIRROR PRECAUTIONS WARNING: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death. Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products.

  • Page 111: Exterior Mirrors

    Exterior Mirrors ADJUSTING THE EXTERIOR Select the mirror you want to adjust. The control light turns on. MIRRORS 2. Use the adjustment control to adjust the position of the mirror. 3. Press the mirror control again. The WARNING: Do not adjust the control light turns off.

  • Page 112: Moonroof

    Moonroof (If Equipped) OPENING AND CLOSING THE SUN SHADE WARNING: When closing the moonroof, verify that it is free of obstruction and make sure that children and pets are not in the proximity of the WARNING: Do not leave children roof opening.

  • Page 113: Moonroof Bounce-Back

    Moonroof (If Equipped) With the moonroof in the closed position, press and release the E312252 E312252 switch to vent the moonroof. To close the moonroof from the vent position, press and release the switch again. MOONROOF BOUNCE-BACK WHAT IS MOONROOF BOUNCE- BACK The moonroof stops and reverses some distance if it detects an obstacle when...

  • Page 114: Instrument Cluster

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - HYBRID ELECTRIC VEHICLE (HEV), VEHICLES WITH: 6.5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E307890 E307890 Power gauge. Information bar. Speedometer. Fuel gauge. Vehicle driving range. Instrument cluster display. Engine coolant temperature gauge.

  • Page 115: Instrument Cluster Overview - Hybrid Electric Vehicle (Hev), Vehicles With: 12.3 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - HYBRID ELECTRIC VEHICLE (HEV), VEHICLES WITH: 12.3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E340894 Coolant temperature gauge. Speedometer. Information bar. Instrument cluster display. Vehicle driving range. Power gauge. Fuel gauge.

  • Page 116: Instrument Cluster Overview - Gasoline, Vehicles With: 4.2 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - GASOLINE, VEHICLES WITH: 4.2 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E282227 Tachometer. Instrument cluster display. Speedometer. Fuel gauge. Engine coolant temperature gauge.

  • Page 117: Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - GASOLINE, VEHICLES WITH: 6.5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E282067 E282067 Tachometer. Information bar. Speedometer. Fuel gauge. Instrument cluster display. Engine coolant temperature gauge.

  • Page 118: Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - GASOLINE, VEHICLES WITH: 12.3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E320077 Engine coolant temperature gauge. Speedometer. Information bar. Instrument cluster display. Tachometer. Fuel gauge.

  • Page 119: Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (Phev), Vehicles With: 6.5 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV), VEHICLES WITH: 6.5 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E307890 E307890 Power gauge. Information bar. Speedometer. Fuel gauge. Battery gauge and vehicle driving range. Instrument cluster display. Engine coolant temperature gauge.

  • Page 120: Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (Phev), Vehicles With: 12.3 Inch Instrument Cluster Display Screen

    Instrument Cluster INSTRUMENT CLUSTER OVERVIEW - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV), VEHICLES WITH: 12.3 INCH INSTRUMENT CLUSTER DISPLAY SCREEN E320093 E320093 Coolant temperature gauge. Speedometer. Information bar. Instrument cluster display. Battery gauge and vehicle driving range. Power gauge. Fuel gauge. TACHOMETER - EXCLUDING: HYBRID ELECTRIC VEHICLE (HEV)/PLUG-IN HYBRID...

  • Page 121: Power Gauge - Hybrid Electric Vehicle

    Instrument Cluster POWER GAUGE - HYBRID FUEL GAUGE ELECTRIC VEHICLE (HEV)/ WHAT IS THE FUEL GAUGE PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV), VEHICLES Indicates approximately how much fuel is WITH: 6.5 INCH INSTRUMENT in the fuel tank. CLUSTER DISPLAY SCREEN FUEL GAUGE LIMITATIONS EQUIPPED) The fuel gauge may not provide an The power gauge displays power to the...

  • Page 122: Vehicle Range Display - Plug-In Hybrid Electric Vehicle (Phev)

    Instrument Cluster VEHICLE RANGE DISPLAY - HIGH VOLTAGE BATTERY PLUG-IN HYBRID ELECTRIC GAUGE - PLUG-IN HYBRID VEHICLE (PHEV) ELECTRIC VEHICLE (PHEV) The high voltage battery gauge displays the total amount of charge associated with your available electric only driving range. A full fill represents the total amount of energy you can get from an external charge, plugging your vehicle in.

  • Page 123: Instrument Cluster Warning Lamps

    Instrument Cluster Electric Park Brake INSTRUMENT CLUSTER WARNING LAMPS It illuminates or flashes when the electric parking brake requires Anti-Lock Braking System E146190 service. Have your vehicle checked as soon as possible. If it illuminates when you are driving, this indicates your vehicle requires service.

  • Page 124: What Are The Instrument Cluster Indicators

    Instrument Cluster Liftgate Ajar Oil Pressure It illuminates when the ignition It illuminates when the engine is on and the liftgate is not oil pressure is low. completely closed. E162453 Powertrain Fault Low Beam Warning Illuminates when the powertrain It illuminates when the low requires service.
  • Page 125 Instrument Cluster Auto Hold Front Airbag See Auto Hold (page 224). See Airbags (page 47). E322410 E322410 E67017 Front Fog Lamps E197933 See Switching the Front Fog Lamps On and Off (page 99). E E 322411 High Beam E197934 See Using the High Beam Headlamps (page 97).

  • Page 126: Instrument Cluster Display

    Instrument Cluster Display Toggle Buttons USING THE INSTRUMENT CLUSTER DISPLAY CONTROLS Press the toggle up or down button to scroll through menu items. Status Indicator WARNING: Driving while distracted can result in loss of vehicle control, crash Menu items with a check box and injury.

  • Page 127: Instrument Cluster Display Main Menu

    Instrument Cluster Display INSTRUMENT CLUSTER Menu Item DISPLAY MAIN MENU - Audio VEHICLES WITH: 4.2 INCH Settings INSTRUMENT CLUSTER DISPLAY SCREEN Display Setup Menu Item CUSTOMIZING THE INSTRUMENT CLUSTER Trip 1 DISPLAY - VEHICLES WITH: 4.2 MyView INCH INSTRUMENT CLUSTER Driver Assist.

  • Page 128: Personalized Settings

    Instrument Cluster Display PERSONALIZED SETTINGS Select Screens CHANGING THE INSTRUMENT Calm Screen CLUSTER DISPLAY LANGUAGE - VEHICLES WITH: 4.2 INCH Fuel Economy INSTRUMENT CLUSTER DISPLAY Trip 1 SCREEN Trip 2 You can change the language using the instrument cluster display. This Trip Select Settings and press the menu Traffic Signs...

  • Page 129: Fuel Economy Display

    Instrument Cluster Display CHANGING THE MEASURE UNIT - CHANGING THE TIRE PRESSURE VEHICLES WITH: 6.5 INCH UNIT - VEHICLES WITH: 4.2 INCH INSTRUMENT CLUSTER DISPLAY INSTRUMENT CLUSTER DISPLAY SCREEN/12.3 INCH INSTRUMENT SCREEN CLUSTER DISPLAY SCREEN You can change the tire pressure unit using the instrument cluster display.

  • Page 130: Fuel Economy Display - Plug-In Hybrid Electric Vehicle (Phev)

    Instrument Cluster Display FUEL ECONOMY DISPLAY - When you are accelerating or maintaining speed you see a blue or white solid bar PLUG-IN HYBRID ELECTRIC indicating vehicle power. You may also see VEHICLE (PHEV) a blue rectangular box which shows the power level at which the engine turns on.

  • Page 131: What Is Electric Efficiency - Plug-In Hybrid Electric Vehicle (Phev)

    Instrument Cluster Display WHAT IS ELECTRIC The percent displayed is an indication of the regenerative braking efficiency with EFFICIENCY - PLUG-IN HYBRID 100% representing the maximum amount ELECTRIC VEHICLE (PHEV) of energy recovered. You can switch brake coach on or off in the settings menu. See Instrument Cluster Display Main Menu This screen shows your average driving distance per kilowatt-hour of electricity...

  • Page 132: Trip Computer

    Trip Computer ACCESSING THE TRIP 3. Press and hold the OK button until the system reset confirmation appears. COMPUTER - VEHICLES WITH: 4.2 INCH INSTRUMENT RESETTING THE INDIVIDUAL CLUSTER DISPLAY SCREEN TRIP VALUES - VEHICLES WITH: 4.2 INCH INSTRUMENT Use the instrument cluster display controls to navigate the home screen.
  • Page 133 Trip Computer Note: Trip 1 and 2 are selectable screens. See Accessing the Trip Computer (page 129). This Trip Provides trip timer, trip average fuel economy, total trip distance traveled, and distance traveled on electric power only with the engine off. If the gasoline engine has not turned on during the trip then trip average fuel economy is not shown.

  • Page 134: Head Up Display

    Head Up Display (If Equipped) WHAT IS THE HEAD UP Note: The head up display menu appears in the information display. DISPLAY Menu Item Action The system displays information on a display screen in your field of vision, Head-Up Display Press the OK allowing you to keep your eyes on the road.

  • Page 135: Head Up Display Indicators

    Head Up Display (If Equipped) Selecting Which Information the Note: For your safety, some features are System Displays speed-dependent. The system limits their use to when your vehicle is not moving. Start the engine and switch the system on. Use the instrument cluster display controls Note: Press the head up display button if on the steering wheel to select which you do not see the head up display menu in...

  • Page 136: Head Up Display - Troubleshooting

    Head Up Display (If Equipped) HEAD UP DISPLAY – TROUBLESHOOTING HEAD UP DISPLAY – INFORMATION MESSAGES Message Action Head Up Display System Fault See Manual The system is malfunctioning or something is obstructing the display. Make sure that the head up display is free from obstruction. If the message continues to appear, have your vehicle checked as soon as possible.

  • Page 137: Remote Start

    Remote Start (If Equipped) WHAT IS REMOTE START 4. Switch Remote Start on or off. Note: To remote start with FordPass, make The system allows you to remotely start sure that the modem is enabled. See your vehicle and to adjust the interior Connected Vehicle Requirements (page temperature according to the settings that 405).

  • Page 138: Remote Start Remote Control Indicators

    Remote Start (If Equipped) Press the button on the remote 2. Press Remote Start Setup. control. 3. Press Climate Control. E138623 4. Select Vehicle. Within three seconds, press the button on the remote control. 5. Switch Auto on or off. E138625 Note: If you switch the auto mode on, the Within three seconds, press the...
  • Page 139 Remote Start (If Equipped) 5. Switch Auto on or off. Note: If you switch the heated steering wheel settings on, the heated steering wheel turns on during cold weather. SETTING THE REMOTE START DURATION Press Settings on the touchscreen. 2. Press Vehicle Settings. 3.

  • Page 140: Climate Control

    Climate Control Setting the Blower Motor Speed MANUAL CLIMATE CONTROL E290056 Note: Depending on your vehicle option package, the controls may look different from what you see here. Directing the Airflow E2 2 65389 265389 65389 Press and release the button to Turn the control to adjust the volume of direct airflow to the windshield air circulated in the vehicle.

  • Page 141: Automatic Climate Control - Vehicles With: Dual Automatic Temperature Control (Datc)

    Climate Control Switching Recirculated Air On and Use air conditioning with recirculated air to improve cooling performance and efficiency. Press and release the button to Note: In certain conditions, for example, switch between outside air and maximum defrost, the air conditioning recirculated air.
  • Page 142 Climate Control Directing the Airflow Turn the control on the left-hand side of the climate control to set the left-hand Press and release the button to temperature. direct airflow to the windshield Note: This control also sets the right-hand air vents and de-mister. side temperature when you switch off dual Press and release the button to zone mode.
  • Page 143 Climate Control Auto Mode Indicator Status Auto Mode Indicator Description Status One indicator illumin- • The blower motor speed is reduced. ated. • Use this setting to minimize the amount of noise from the blower motor. • This setting increases the time taken to cool the interior.

  • Page 144: Automatic Climate Control - Vehicles With: Electronic Automatic Temperature Control (Eatc)

    Climate Control Switching Maximum Defrost On AUTOMATIC CLIMATE and Off CONTROL - VEHICLES WITH: ELECTRONIC AUTOMATIC Press and release the button to switch on maximum defrost. TEMPERATURE CONTROL (EATC) The system sets the left-hand and right-hand settings to HI, air flows through the windshield air vents, and the blower motor adjusts to the highest speed.
  • Page 145 Climate Control Setting the Blower Motor Speed Setting the Temperature E2 2 65389 265389 65389 E2441 1 15 Turn the control to adjust the volume of Turn the control to set the temperature. air circulated in the vehicle. Switching Auto Mode On and Off Press and release the button to switch on automatic operation.
  • Page 146 Climate Control Auto Mode Indicator Status Auto Mode Indicator Description Status One indicator illumin- • The blower motor speed is reduced. ated. • Use this setting to minimize the amount of noise from the blower motor. • This setting increases the time taken to cool the interior.

  • Page 147: Hints On Controlling The Interior Climate - Vehicles With: Automatic Temperature Control

    Climate Control Note: To prevent window fogging, you Note: Remove any snow, ice or leaves from cannot select recirculated air when the air intake area at the base of the maximum defrost is on. windshield. Note: The heated rear window also turns Note: To improve the time to reach a on when you select maximum defrost.

  • Page 148: Hints On Controlling The Interior Climate - Vehicles With: Manual Temperature Control

    Climate Control Quickly Cooling the Interior Note: To improve the time to reach a comfortable temperature in hot weather, Press and release MAX A/C. drive with the windows open until you feel cold air through the air vents. Recommended Settings for Cooling Quickly Heating the Interior Press and release AUTO.

  • Page 149: Heated Windshield

    Climate Control HEATED EXTERIOR MIRRORS 4. Adjust the blower motor speed to the lowest speed setting. (IF EQUIPPED) Defogging the Side Windows in Cold Weather When you switch the heated rear window on, the heated exterior mirrors turn on. Direct air to the instrument panel and Note: Do not remove ice from the mirrors windshield air vents.

  • Page 150: Interior Air Quality

    Interior Air Quality WHAT IS THE CABIN AIR FILTER The cabin air filter improves the quality of air in your vehicle by trapping dust, pollen and other particles. REPLACING THE CABIN AIR FILTER Replace the filter at regular intervals. See Scheduled Maintenance (page 482).

  • Page 151: Front Seats

    Front Seats FRONT SEAT PRECAUTIONS SITTING IN THE CORRECT POSITION WARNING: Sitting improperly, out of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash.

  • Page 152: Manual Seats

    Front Seats ADJUSTING THE HEAD • Bend your legs slightly so that you can RESTRAINT press the pedals fully. • Position the shoulder strap of the seatbelt over the center of your WARNING: Fully adjust the head shoulder and position the lap strap tightly across your hips.
  • Page 153 Front Seats MOVING THE SEAT BACKWARD AND FORWARD WARNING: Make sure the seat fully locks into place by rocking it backward and forward. E144727 Adjust the seat backrest to an upright driving or riding position. 2. Pivot the head restraint forward toward your head to the preferred position.

  • Page 154: Power Seats

    Front Seats POWER SEATS (IF EQUIPPED) HEAD RESTRAINT COMPONENTS E293558 E291 E291 39 ADJUSTING THE SEAT HEIGHT The front seat head restraints consists of: Equipped) An energy absorbing head restraint. Two steel stems. Guide sleeve adjust and unlock button. ADJUSTING THE HEAD RESTRAINT E293554 WARNING: Fully adjust the head...
  • Page 155 Front Seats After the head restraint reaches the forward-most tilt position, pivot it forward WARNING: Adjust the head again to release it to the rearward, untilted restraints for all passengers before you position. drive your vehicle. This will help minimize Note: Do not attempt to force the head the risk of neck injury in the event of a crash.
  • Page 156 Front Seats ADJUSTING THE SEAT CUSHION ADJUSTING THE SEAT HEIGHT (If Equipped) Equipped) E298771 E298771 E298772 E298772 ADJUSTING THE SEAT BACKREST ADJUSTING THE LUMBAR SUPPORT (If Equipped) (If Equipped) E298774 E298774 E298773 E298773...

  • Page 157: Heated Seats

    Front Seats HEATED SEATS (IF EQUIPPED) HEATED SEAT PRECAUTIONS WARNING: Use caution when using the heated seat if you are unable to feel pain to your skin because of advanced E146322 age, chronic illness, diabetes, spinal cord Press the heated seat symbol to cycle injury, medication, alcohol use, through the various heat settings and off.

  • Page 158: Rear Seats

    Rear Seats MANUAL SEATS Guide sleeve adjust and unlock button. HEAD RESTRAINT COMPONENTS Guide sleeve unlock and remove button. Center Head Restraint ADJUSTING THE HEAD RESTRAINT WARNING: Fully adjust the head restraint before you sit in or operate your vehicle. This will help minimize the risk of neck injury in the event of a crash.
  • Page 159 Rear Seats REMOVING THE HEAD RESTRAINT Pull up the head restraint until it reaches its highest position. 2. Press and hold the adjust and unlock button. 3. Pull up the head restraint. INSTALLING THE HEAD RESTRAINT Fold the seat backrest forward before installing the head restraint.
  • Page 160 Rear Seats With the seat empty, pull the lever up to fold the seat backrest forward. You may need to lower the center head restraint first. UNFOLDING THE SEAT BACKREST WARNING: When unfolding the seat, make sure that the seatbelts are not trapped behind the seat.

  • Page 161: Rear Occupant Alert System

    Rear Occupant Alert System (If Equipped) WHAT IS THE REAR OCCUPANT ALERT SYSTEM WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could The rear occupant alert system monitors result in personal injury or death. vehicle conditions and notifies you to check for rear seat occupants when you switch the ignition off.

  • Page 162: Rear Occupant Alert System Indicators

    Rear Occupant Alert System (If Equipped) REAR OCCUPANT ALERT SYSTEM INDICATORS E350472 E350472 Message Check rear seats for occupants. Displays when you switch your vehicle off after the alert conditions are met. The message displays for a short period of time.

  • Page 163: Memory Function

    Memory Function (If Equipped) HOW DOES THE MEMORY SAVING A PRESET POSITION FUNCTION WORK Switch the ignition on. 2. Adjust the memory features to your The memory function recalls the position preferred position. of these features: 3. Press and hold the preferred preset •...
  • Page 164 Memory Function (If Equipped) With the ignition on, move the memory features to the position you prefer. 2. Press and hold a preset button for five seconds. A tone sounds after two seconds. Continue holding until you hear a second tone. 3.

  • Page 165: Garage Door Opener

    Garage Door Opener WHAT IS THE GARAGE DOOR GARAGE DOOR OPENER OPENER PRECAUTIONS HomeLink Wireless Control System WARNING: Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982).

  • Page 166: Programming The Garage Door Opener To Your Hand-Held Transmitter

    Garage Door Opener Note: If programming a garage door opener 4. Press and hold the hand-held or gate operator, it is advised to unplug the transmitter button you want to program while watching the indicator device during the “cycling” process to prevent possible overheating.

  • Page 167: Programming The Garage Door Opener To Your Gate Opener Motor

    Garage Door Opener Press the learn button on the garage Press and release, every two seconds, door opener motor, you have 30 your hand-held transmitter until the seconds to complete the next two HomeLink indicator light changes to a steps. rapidly blinking or continuously on light.

  • Page 168: Reprogramming The Garage Door Opener

    Garage Door Opener 2. When the indicator light flashes, This equipment complies with FCC release the buttons. radiation exposure limits set forth for an uncontrolled environment. End Users must Note: You cannot erase individual buttons. follow the specific operating instructions for satisfying RF exposure compliance.

  • Page 169: Usb Ports

    USB Ports LOCATING THE USB PORTS PLAYING MEDIA USING THE USB PORT Data Transfer USB Ports WARNING: Driving while distracted can result in loss of vehicle control, crash The USB ports could be in the following and injury. We strongly recommend that locations: you use extreme caution when using any device that may take your focus off the...

  • Page 170: Charging A Device

    USB Ports CHARGING A DEVICE Connect your device to the USB port. Data Transfer USB Ports You can charge your device through the data transfer USB port when SYNC is on. Charge Only USB Ports You can charge your device through the charge only USB port when the vehicle is in accessory mode or when the vehicle is running.

  • Page 171: Power Outlet - Vehicles With: 12V Power Outlet

    Power Outlet - Vehicles With: 12V Power Outlet WHAT IS THE POWER OUTLET The power outlet can power devices using a 12 V outlet adapter. POWER OUTLET PRECAUTIONS When you switch the vehicle on, you can use the socket to power 12 V appliances with a maximum current rating of 15 A.

  • Page 172: Wireless Accessory Charger

    Wireless Accessory Charger (If Equipped) WHAT IS THE WIRELESS • The vehicle ambient temperature is too high. ACCESSORY CHARGER • You attempt to charge a non-Qi compatible device on the wireless The wireless accessory charger allows you charger. to charge one compatible Qi wireless charging device on the charging area.

  • Page 173: Storage

    Storage CUP HOLDERS CUP HOLDER PRECAUTIONS WARNING: Use caution when stowing items or hot drinks in the cup holders. Items could become loose or spill during hard braking, acceleration or crashes. Failure to follow this instruction could result in personal injury. GLASSES HOLDER LOCATING THE GLASSES HOLDER E361535...

  • Page 174: Starting And Stopping The Engine

    Starting and Stopping the Engine STARTING AND STOPPING If you stop your vehicle and leave the engine idling for long periods, we THE ENGINE – PRECAUTIONS recommend that you do one of the following: • Open the windows at least 1 in WARNING: Extended idling at high (2.5 cm).

  • Page 175: Push Button Ignition Switch

    Starting and Stopping the Engine Starting the Engine Note: The system may not function if the passive key is close to metal objects or Turn the key to position III. Release the electronic devices, for example keys or a cell key when the engine starts.
  • Page 176 Starting and Stopping the Engine Vehicles With Push Button Start 2. Press the push button ignition switch. Note: The green ready indicator illuminates Before starting the engine, check the letting you know that your vehicle is ready following: for driving. Since your vehicle is equipped •...

  • Page 177: Engine Block Heater

    Starting and Stopping the Engine ENGINE BLOCK HEATER • Make sure that when in operation, the extension cord plug and engine block EQUIPPED) heater cord plug connections are free and clear of water. This could cause an electric shock or fire. ENGINE BLOCK HEATER PRECAUTIONS •...

  • Page 178: Stopping The Engine

    Starting and Stopping the Engine STOPPING THE ENGINE WHEN The heater uses 0.4 to 1.0 kilowatt-hours YOUR VEHICLE IS MOVING of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. WARNING: Switching off the Using the engine block heater longer than engine when your vehicle is still moving...

  • Page 179: Automatic Engine Stop

    Starting and Stopping the Engine OVERRIDING AUTOMATIC ENGINE 2. Shift into neutral and use the brakes to STOP bring your vehicle to a safe stop. 3. Shift into park (P). You can stop the engine shutdown, or reset 4. Apply the parking brake. the timer, at any point before the 30-second countdown has expired by doing any of the following:...
  • Page 180 Starting and Stopping the Engine Powertrain Warning Lamp possible. If both lamps illuminate when the engine If it illuminates when the engine is running, stop your vehicle as soon as it is running, this indicates a is safe to do so. Continuing to drive your powertrain or four-wheel drive vehicle could cause reduced power or the fault.
  • Page 181 Starting and Stopping the Engine STARTING AND STOPPING THE 3. Turn the key to position III and wait ENGINE – FREQUENTLY ASKED until the engine stops cranking. QUESTIONS 4. Release the accelerator pedal. Why is the engine idle speed high when I am starting the engine? The speed at which the engine idles immediately after starting is optimized...

  • Page 182: Hybrid Electric Vehicle Information

    Hybrid Electric Vehicle Information (If Equipped) WHAT IS A HYBRID ELECTRIC Your hybrid vehicle also comes with standard hydraulic braking and VEHICLE regenerative braking. Regenerative braking is performed by your transmission and A hybrid vehicle has an electric motor and captures brake energy and stores it in the a high voltage battery combined with a high voltage battery.

  • Page 183: Hybrid Electric Vehicle Information - Troubleshooting

    Hybrid Electric Vehicle Information (If Equipped) What should I do if the vehicle runs out HYBRID ELECTRIC VEHICLE of fuel and the high voltage battery is INFORMATION – out of charge? TROUBLESHOOTING Refuel and start your vehicle normally. The engine will recharge the high HYBRID ELECTRIC VEHICLE voltage battery.

  • Page 184: Plug-In Hybrid Electric Vehicle Information

    Hybrid Electric Vehicle Information (If Equipped) PLUG-IN HYBRID ELECTRIC PLUG-IN HYBRID ELECTRIC VEHICLE DRIVING VEHICLE INFORMATION CHARACTERISTICS WHAT IS A PLUG-IN HYBRID The gasoline engine starts and stops to ELECTRIC VEHICLE provide power when required and to save fuel when not needed. Restarting your vehicle is not required.

  • Page 185: Plug-In Hybrid Electric Vehicle Information - Troubleshooting

    Hybrid Electric Vehicle Information (If Equipped) HOW DOES LOW ENGINE USE You could also notice that your engine MODE WORK continues to run instead of shutting off during extended downhill driving. The When in low engine use mode, your vehicle engine stays on during this engine braking runs the engine as necessary.
  • Page 186 Hybrid Electric Vehicle Information (If Equipped) PLUG-IN HYBRID ELECTRIC Message Action VEHICLE INFORMATION – INFORMATION MESSAGES Press OK to Enable You can press OK Engine to enable the engine temporarily Message Action for increased Vehicle Plugged In Your vehicle needs performance when ? Yes No confirmation that...

  • Page 187: Auto-Start-Stop

    Auto-Start-Stop Note: Deactivating the system using the WHAT IS AUTO-START-STOP button lasts only one key cycle. The system helps reduce fuel consumption Press the button again to switch the by stopping and restarting the engine when system back on. your vehicle has stopped. The engine Note: The system turns off if it detects a restarts when you release the brake pedal.

  • Page 188: Auto-Start-Stop - Troubleshooting

    Auto-Start-Stop AUTO-START-STOP – The Auto-Start-Stop indicator illuminates gray with a TROUBLESHOOTING E146361 strikethrough when the system is not available. AUTO-START-STOP – Note: You can display the reason why the INFORMATION MESSAGES system is not available in the information display. A message appears in the information display if the system requires you to take action.
  • Page 189 Auto-Start-Stop AUTO-START-STOP – Can I permanently switch the FREQUENTLY ASKED QUESTIONS system off? Why does the engine not always No. The system plays an important role in stop when I expect it to? reducing the fuel consumption and the CO emissions.

  • Page 190: Fuel And Refueling

    Fuel and Refueling FUEL AND REFUELING • Automotive fuels can be harmful or fatal if swallowed. Fuel is highly toxic PRECAUTIONS and if swallowed can cause death or permanent injury. If fuel is swallowed immediately call a physician, even if no WARNING: Do not overfill the fuel symptoms are immediately apparent.

  • Page 191: Fuel Quality

    Fuel and Refueling Note: Use of any fuel for which the vehicle FUEL QUALITY was not designed can impair the emission control system, cause loss of vehicle SELECTING THE CORRECT FUEL performance, and cause damage to the engine which may not be covered by the Choosing the Right Fuel vehicle Warranty.

  • Page 192: Locating The Fuel Filler Funnel

    Fuel and Refueling Do not use: • Diesel fuel. • Fuels containing kerosene or paraffin. • Fuels containing more than 85% ethanol or E100 fuel. • Fuels containing methanol. • Fuels containing metallic-based E161513 E161513 additives, including manganese-based compounds. Your vehicle operates on regular unleaded gasoline with a minimum pump (R+M)/2 •...
  • Page 193 Fuel and Refueling Use the following guidelines to avoid When refueling the vehicle fuel tank from electrostatic charge build-up, which can a fuel container, do the following: produce a spark, when filling an Fully open the fuel filler door. ungrounded fuel container: •...

  • Page 194: Refueling

    Fuel and Refueling REFUELING WARNING: Do not pry open the fuel tank filler valve. This could damage REFUELING SYSTEM OVERVIEW the fuel system. Failure to follow this instruction could result in fire, personal injury or death. WARNING: Do not remove the fuel pump nozzle from its fully inserted position when refueling.
  • Page 195 Fuel and Refueling E337395 5. Operate the fuel pump nozzle within the area shown. E139202 E139202 39 0 3. Insert the fuel pump nozzle up to the E1 908 19081 first notch on the nozzle A. Keep the fuel pump nozzle resting on the fuel 6.
  • Page 196 Fuel and Refueling WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. WARNING: Do not pry open the fuel tank filler valve.
  • Page 197 Fuel and Refueling Complete the refueling process within 20 minutes. If 20 minutes elapses, press the button on the left side of the instrument panel again. Fuel pump nozzle automatic shut off could occur if you do not press the button on the left side of the instrument panel.

  • Page 198: Fuel Tank Capacity

    Fuel and Refueling Left-hand side. Pull the rear of the fuel filler door to open it. Right-hand side. Pull the rear of the fuel filler door to open it. MANUALLY OPENING THE FUEL FILLER DOOR WARNING: The fuel system may be under pressure.

  • Page 199: Fuel And Refueling - Troubleshooting

    Fuel and Refueling FUEL AND REFUELING – In addition, the fuel tank contains an empty reserve. The empty reserve is an TROUBLESHOOTING unspecified amount of fuel that remains in the fuel tank when the fuel gauge FUEL AND REFUELING – indicates empty.
  • Page 200 Fuel and Refueling FUEL AND REFUELING – INFORMATION MESSAGES - HYBRID ELECTRIC VEHICLE (HEV)/PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Message Action Fuel Level Low An early reminder of a low fuel condition. Check Fuel Fill Inlet The fuel fill inlet may not be properly closed. Please wait for fuel door The information message appears while the fuel system is to open...

  • Page 201: Catalytic Converter

    Catalytic Converter Use the correct fuel. See Fuel and WHAT IS THE CATALYTIC • Refueling (page 187). CONVERTER • Do not switch the ignition off when your vehicle is moving. The catalytic converter is part of your vehicle's emissions system and filters •...

  • Page 202: High Voltage Battery

    High Voltage Battery (If Equipped) WHAT IS THE HIGH VOLTAGE BATTERY The high voltage battery is a highly sophisticated lithium ion battery system, used to store electrified energy to power the vehicle. HIGH VOLTAGE BATTERY PRECAUTIONS WARNING: This battery pack should only be serviced by an authorized electric vehicle technician.

  • Page 203: Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (Phev)

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) WHAT IS AC CHARGING WARNING: Do not use the charging AC charging is the preferred method of equipment if it is faulty or has been charging. AC charging preserves the health damaged.
  • Page 204 Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Convenience Cord • Do not use this product if the flexible power cord or electric vehicle cable has broken insulation, or any other signs of damage. • Do not use this product if the enclosure or the electric vehicle connector is broken, cracked, open, or shows any other indication of damage.
  • Page 205 Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Convenience Cord LED What it Means What to Do Indicators Power Fault Check (Green) (Red) Outlet ( A m b e r ) If the LED indicators are off after plug- Use a different ging in the convenience cord and the wall outlet.

  • Page 206: Locating The Charge Port

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Convenience Cord LED What it Means What to Do Indicators Power Fault Check (Green) (Red) Outlet ( A m b e r ) The convenience cord is experiencing a Request vehicle ground fault at the charge port.

  • Page 207: Charge Port Indicators

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) • When two zones illuminate and the next is pulsing, the charge is between 40-60 percent. • When three zones illuminate and the next is pulsing, the charge is between 60-80 percent.

  • Page 208: Ac Charging

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Note: If the charge status indicator does 5. If using a charging station, follow the not light up or pulse after plugging in, please instructions on the charge station to verify that the charge port light setting is On.

  • Page 209: Setting The Charging Schedule And Preferences

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Note: You need a padlock or a combination SETTING THE CHARGING lock with a shackle diameter of 0.2 in SCHEDULE AND (5 mm) or less, and the straight portion of PREFERENCES the shackle of 1.0 in (25.4 mm) of length or more.

  • Page 210: Charging Your Vehicle - Troubleshooting

    Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) Charge Times Button Use the charge times button to either turn off or turn on your charge times settings for this location. Select charge settings on the home page of your touchscreen or under the vehicle settings menu to access charge preferences.
  • Page 211 Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV) (If Equipped) CHARGING YOUR VEHICLE – FREQUENTLY ASKED QUESTIONS Why does my vehicle have a hum or fan noise when charging? A hum or a fan noise could be present when charging the high voltage battery.

  • Page 212: Automatic Transmission

    Automatic Transmission AUTOMATIC TRANSMISSION The electric parking brake could apply when you shift to park (P) without the PRECAUTIONS brake pedal fully pressed. The electric parking brake applies when you shift to park (P) on large slopes. The electric WARNING: When your vehicle is parking brake releases with the drive away release function.

  • Page 213: Shifting Your Vehicle Into Gear

    Automatic Transmission SHIFTING YOUR VEHICLE INTO This position allows your vehicle to move backward. Come to a complete stop GEAR before shifting into and out of reverse (R). NEUTRAL (N) WARNING: In neutral (N) your vehicle is free to roll. In neutral (N) power is not transmitted to the driven wheels.

  • Page 214: Temporary Neutral Mode

    Automatic Transmission 2. Bring your vehicle to a complete stop. 3. Press and hold the brake pedal. 4. Shift into neutral (N). Note: An instructional message appears. 5. Press the low (L) button. Note: A confirmation message appears when your vehicle enters the mode. E341619 E341619 6.

  • Page 215: Grade Assist - Hybrid Electric Vehicle (Hev)

    Automatic Transmission HOW DOES AUTOMATIC RETURN SWITCHING GRADE ASSIST ON TO PARK (P) WORK AND OFF Your vehicle shifts into park (P) when your Press Settings on the touchscreen. vehicle is stationary and any of the 2. Select Driver Assistance Settings. following occur: 3.
  • Page 216 Automatic Transmission USING MANUAL PARK RELEASE WARNING: If the parking brake is Activating the Manual Park Release fully released, but the brake warning Cable lamp remains illuminated, the brakes Apply the parking brake. See What Is may not be working properly. Have your the Electric Parking Brake (page 220).

  • Page 217: Automatic Transmission Audible Warnings

    Automatic Transmission Returning Your Vehicle to Normal AUTOMATIC TRANSMISSION Mode – TROUBLESHOOTING Once it is safe to do so, reconnect the negative (black) battery cable to the AUTOMATIC TRANSMISSION – battery. INFORMATION MESSAGES 2. Apply the parking brake. See What Is the Electric Parking Brake (page 220).
  • Page 218 Automatic Transmission Message Description Select L To Confirm Displays when you Stay In Neutral shift into neutral Mode (N). Stay in Neutral Displays to confirm Mode Engaged that your vehicle has entered Stay in Neutral Mode. Select M To The system has Confirm Stay In detected a fault Neutral Mode...

  • Page 219: All-Wheel Drive

    All-Wheel Drive (If Equipped) HOW DOES ALL-WHEEL DRIVE ALL-WHEEL DRIVE WORK PRECAUTIONS Your all-wheel drive vehicle is not intended for off-road use. The AWD feature gives WARNING: Do not become your vehicle some limited off-road overconfident in the ability of all-wheel capabilities in which driving surfaces are drive vehicles.

  • Page 220: Brake Precautions

    Brakes ANTI-LOCK BRAKING SYSTEM BRAKE PRECAUTIONS INDICATORS This system helps you maintain steering WARNING: Driving your vehicle control during emergency stops by keeping with the warning lamp on is dangerous. the brakes from locking. A significant decrease in braking If it illuminates when you are performance may occur.

  • Page 221: Locating The Brake Fluid Reservoir

    Brakes stop. Move the transmission to park (P), switch the engine off and apply the parking brake. Inspect the accelerator pedal for any interference. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer. LOCATING THE BRAKE FLUID RESERVOIR See Under Hood Overview (page 330).

  • Page 222: Brakes - Troubleshooting

    Brakes BRAKES – Will wet driving conditions effect my braking abilities? TROUBLESHOOTING Wet brakes result in reduced braking efficiency. Gently press the brake BRAKES – WARNING LAMPS pedal a few times when driving from a car wash or standing water to dry the If the ABS indicator illuminates brakes.

  • Page 223: Electric Parking Brake

    Electric Parking Brake WHAT IS THE ELECTRIC APPLYING THE ELECTRIC PARKING BRAKE PARKING BRAKE IN AN EMERGENCY The electric parking brake is used to hold your vehicle on slopes and flat roads. You can use the electric parking brake to slow or stop your vehicle in an emergency.

  • Page 224: Automatically Releasing The Electric Parking Brake

    Electric Parking Brake AUTOMATICALLY RELEASING ELECTRIC PARKING BRAKE – THE ELECTRIC PARKING TROUBLESHOOTING BRAKE ELECTRIC PARKING BRAKE – WARNING LAMPS Close the driver door. 2. Shift into gear. Brake System 3. Press the accelerator pedal and pull away in a normal manner. It illuminates red when you apply the parking brake and your E270480...
  • Page 225 Electric Parking Brake ELECTRIC PARKING BRAKE – INFORMATION MESSAGES Park Brake Message Action Park Brake Malfunction The electric parking brake has malfunctioned. Have your Service Now vehicle checked as soon as possible. Park Brake Not Released The electric parking brake has not released. Manually release the electric parking brake.

  • Page 226: Hill Start Assist

    Hill Start Assist WHAT IS HILL START ASSIST HILL START ASSIST – TROUBLESHOOTING Hill Start Assist makes it easier for you to pull away when your vehicle is on a slope HILL START ASSIST – without using the parking brake. INFORMATION MESSAGES HOW DOES HILL START Message...

  • Page 227: Auto Hold

    Auto Hold HOW DOES AUTO HOLD WORK 2. Release the brake pedal. The system holds your vehicle at a standstill. The auto hold active indicator remains Auto Hold applies the brakes to hold your illuminated in the information display. vehicle after you stop it and release the brake pedal.

  • Page 228: Traction Control

    Traction Control HOW DOES TRACTION Note: When you switch traction control off, stability control remains fully active. CONTROL WORK Your vehicle could have MyKey restrictions regarding this feature. See What Is If your vehicle begins to slide, the system MyKey (page 64). applies the brakes to individual wheels and, when needed, reduces power at the same time.
  • Page 229 Traction Control TRACTION CONTROL – INFORMATION MESSAGES AdvanceTrac™ and Traction Control Message Action Service AdvanceTrac The system detects a condition that requires service. Contact an authorized dealer as soon as possible. AdvanceTrac Off The status of the AdvanceTrac system after you switched it off.

  • Page 230: Stability Control

    Stability Control HOW DOES STABILITY If a driving condition activates either the stability control or the traction control CONTROL WORK system you may experience the following conditions: • The stability and traction control light WARNING: Vehicle modifications flashes. involving braking system, aftermarket •...

  • Page 231: Switching Stability Control On And Off

    Stability Control STABILITY CONTROL INDICATOR The system turns on each time you switch the ignition on. You can switch off the traction E138639 control portion of the system independently. See How Does Traction Control Work (page 225). STABILITY CONTROL – TROUBLESHOOTING STABILITY CONTROL –...

  • Page 232: Electric Power Steering

    Steering ELECTRIC POWER STEERING WARNING: If the system detects an error, you may not feel a difference in ELECTRIC POWER STEERING the steering, however a serious condition PRECAUTIONS may exist. Have your vehicle checked as soon as possible. Failure to do so may result in loss of steering control.

  • Page 233: Parking Aids

    Parking Aids Note: If your vehicle sustains damage PARKING AID PRECAUTIONS leaving the sensors misaligned, this will cause inaccurate measurements or false alerts. WARNING: To help avoid personal When you connect a trailer to your vehicle, injury, always use caution when in the rear parking aid detects the trailer and reverse (R) and when using the sensing provides an alert.

  • Page 234: Front Parking Aid

    Parking Aids REAR PARKING AID AUDIBLE The rear parking aid sensors are active WARNINGS when your vehicle is in reverse (R) and the vehicle speed is less than 5 mph (8 km/h). A warning tone sounds when your vehicle The sensor coverage area is up to 71 in approaches an object.

  • Page 235: Side Parking Aid - Vehicles With: Active Park Assist

    Parking Aids If your vehicle is in any forward gear, the The warning tone continuously sounds front parking aid provides audible warnings when an object is 12 in (30 cm) or less from and visual indication when your vehicle is the front bumper.

  • Page 236: Parking Aid Indicators

    Parking Aids If the transmission is in reverse (R), the side The side parking sensors are in the front sensing system provides audible warnings. and rear bumpers on both sides of the When your vehicle is moving slowly, vehicle. obstacles are detected within 24 in (60 cm) and are inside the driving path of SIDE PARKING AID AUDIBLE your vehicle.

  • Page 237: Parking Aids - Troubleshooting

    Parking Aids PARKING AIDS – Visual indication remains on when your vehicle is in reverse (R). In any other gear, TROUBLESHOOTING when you stop your vehicle, visual indication turns off after four seconds. PARKING AIDS – INFORMATION If the parking aids are not available, the MESSAGES side distance indicator lines do not display.

  • Page 238: Rear View Camera

    Rear View Camera WHAT IS THE REAR VIEW Note: When towing, the camera only sees what you are towing. This might not provide CAMERA adequate coverage and you might not see some objects. In some vehicles, the guide The rear view camera provides a video lines may disappear when you connect the image of the area behind your vehicle when trailer tow connector.

  • Page 239: Rear View Camera Object Distance Indicators

    Rear View Camera Use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away. Objects get closer to your vehicle as they move from the green zone to the yellow or red zones.
  • Page 240 Rear View Camera SWITCHING REAR VIEW CAMERA DELAY ON AND OFF Press Features on the touchscreen. 2. Press Driver Assistance. 3. Press Rear View Camera. 4. Switch Rear View Camera Delay on or off. When shifting the transmission out of reverse (R) and into any gear other than park (P), the camera image remains in the display until:...

  • Page 241: Active Park Assist

    Active Park Assist (If Equipped) WHAT IS ACTIVE PARK ASSIST WARNING: Do not use the system with accessories that extend beyond the front or rear of your vehicle, for example Assists you with parking in and out of a trailer hitch or bike rack. The system is parking spaces.

  • Page 242: Entering A Perpendicular Parking Space

    Active Park Assist (If Equipped) Note: If you do not use the turn signal lever, 4. Use the turn signal lever to search for a parking space on the driver or the system searches for a parking space on passenger side of your vehicle. the passenger side of your vehicle.

  • Page 243: Active Park Assist - Troubleshooting

    Active Park Assist (If Equipped) Why does active park assist not search 5. Release the steering wheel and shift for a parking space? into neutral (N). 6. Release the parking brake. The transmission is in reverse (R). Your vehicle must be moving forward to be Press and hold the active park assist able to detect a parking space.
  • Page 244 Active Park Assist (If Equipped) Why does active park assist not offer Why does active park assist not a parking space? correctly position the vehicle into a parking space? You recently disconnected or replaced the battery. After you reconnect the The parking space length, or position battery you must drive your vehicle on of parked objects, changes after your...

  • Page 245: Cruise Control

    Cruise Control (If Equipped) WHAT IS CRUISE CONTROL SETTING THE CRUISE CONTROL SPEED Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. WARNING: When you are going Requirements downhill, your vehicle speed could increase above the set speed.

  • Page 246: Canceling The Set Speed

    Cruise Control (If Equipped) CANCELING THE SET SPEED Press the button, or tap the brake pedal to cancel the set E280804 speed. Note: The system remembers the set speed. Note: The system cancels if the vehicle speed drops below 10 mph (16 km/h) under the set speed when driving uphill.

  • Page 247: Adaptive Cruise Control

    Adaptive Cruise Control (If Equipped) HOW DOES ADAPTIVE CRUISE CONTROL WITH STOP AND GO WARNING: Do not use the system when towing a trailer that has WORK aftermarket electronic trailer brake controls. Failure to follow this instruction Adaptive cruise control with stop and go could result in the loss of control of your uses radar and camera sensors to maintain vehicle, personal injury or death.

  • Page 248: Adaptive Cruise Control Limitations

    Adaptive Cruise Control (If Equipped) ADAPTIVE CRUISE CONTROL LIMITATIONS WARNING: The sensor may incorrectly track lane markings as other Sensor Limitations structures or objects. This can result in a false or missed warning. WARNING: On rare occasions, detection issues can occur due to the road infrastructures, for example bridges, tunnels and safety barriers.
  • Page 249 Adaptive Cruise Control (If Equipped) Detection issues can occur: A message displays if something obstructs the camera or the sensor. When something blocks the sensor, the system cannot detect a vehicle ahead and does not function. See Adaptive Cruise Control –...

  • Page 250: Switching Adaptive Cruise Control On And Off

    Adaptive Cruise Control (If Equipped) Optimal system performance requires a The system may cancel and set the parking clear view of the road by the brake if: windshield-mounted camera. • You unbuckle the seatbelt and open the driver door after you stop your Optimal performance may not occur if: vehicle.

  • Page 251: Setting The Adaptive Cruise Control Gap

    Adaptive Cruise Control (If Equipped) Setting the Adaptive Cruise Speed The system may apply the brakes to slow from a Complete Stop the vehicle to the new set speed. The set speed continuously displays in the Press the toggle button upward information display when the system is or downward while keeping the active.

  • Page 252: Canceling The Set Speed

    Adaptive Cruise Control (If Equipped) RESUMING THE SET SPEED Each time you switch the system on, it selects the last chosen gap setting. Press the button. Following a Vehicle When a vehicle ahead of you enters the same lane or a slower vehicle is ahead in Your vehicle speed returns to the the same lane, the vehicle speed adjusts previously set speed and gap setting.

  • Page 253: Adaptive Cruise Control Indicators

    Adaptive Cruise Control (If Equipped) When you override the system, the green The cruise control indicator indicator illuminates and the vehicle icon replaces the adaptive cruise does not appear in the instrument cluster control indicator if you select E71340 display. normal cruise control.
  • Page 254 Adaptive Cruise Control (If Equipped) Lane Centering may not correctly operate in any of the following conditions: WARNING: Do not use the system • The lane is too narrow or wide. if any changes or modifications to the steering wheel have been made. Any •...
  • Page 255 Adaptive Cruise Control (If Equipped) Note: Adaptive cruise control must be If your vehicle starts to slow switched on before you can switch lane down, you must provide steering E308130 centering on. input to the wheel and press and release the button to regain full system When the system is active and the performance.

  • Page 256: Intelligent Adaptive Cruise Control

    Adaptive Cruise Control (If Equipped) INTELLIGENT ADAPTIVE CRUISE INTELLIGENT ADAPTIVE CONTROL REQUIREMENTS CRUISE CONTROL Traffic sign recognition must be enabled HOW DOES INTELLIGENT for intelligent adaptive cruise control to be ADAPTIVE CRUISE CONTROL active. WORK INTELLIGENT ADAPTIVE CRUISE Intelligent adaptive cruise control CONTROL LIMITATIONS combines speed sign recognition and navigation map data with adaptive cruise...

  • Page 257: Adaptive Cruise Control - Troubleshooting

    Adaptive Cruise Control (If Equipped) INTELLIGENT ADAPTIVE CRUISE 5. Press Tolerance. CONTROL INDICATORS 6. Use + and - to set the tolerance. Note: You cannot set the tolerance more than 20 mph (30 km/h) above or below the recognized speed. INTELLIGENT ADAPTIVE CRUISE CONTROL ALERTS If you increase the set speed beyond the...
  • Page 258 Adaptive Cruise Control (If Equipped) ADAPTIVE CRUISE CONTROL – Note: Depending on your vehicle options INFORMATION MESSAGES - and instrument cluster type, not all VEHICLES WITH: STOP AND GO messages display or are available. Note: The system could abbreviate or shorten certain messages depending upon which cluster type you have.
  • Page 259 Adaptive Cruise Control (If Equipped) ADAPTIVE CRUISE CONTROL – Note: Depending on your vehicle options INFORMATION MESSAGES - and instrument cluster type, not all VEHICLES WITH: INTELLIGENT messages display or are available. ADAPTIVE CRUISE CONTROL Note: Certain messages may be abbreviated or shortened depending upon which cluster type you have.

  • Page 260: Drive Mode Control

    Drive Mode Control WHAT IS DRIVE MODE SELECTING A DRIVE MODE - CONTROL EXCLUDING: PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) The system delivers a driving experience through a suite of sophisticated electronic Note: Drive mode changes may not be vehicle systems. These systems optimize available when the ignition is off.

  • Page 261: Drive Modes

    Drive Mode Control NORMAL Note: Drive mode changes may not be available when the ignition is off. For everyday driving. This mode Note: Button icon shown may vary from is a perfect balance of your vehicle. E225310 excitement, comfort and Note: Selected drive mode displays in the convenience.

  • Page 262: Plug-In Hybrid Electric Vehicle Drive Modes

    Drive Mode Control PLUG-IN HYBRID ELECTRIC The electric range gained through the EV Charge allows you to switch to Auto EV or VEHICLE DRIVE MODES EV Now for full electric operation later in your drive. The battery cannot completely SELECTING A PLUG-IN HYBRID charge to 100% when in EV Charge mode.
  • Page 263 Drive Mode Control When you select EV Later with the vehicle Your vehicle could enter Engine Enabled fully charged or near fully charged, some mode if system conditions require it. A electric-only driving range is used to message displays if this occurs. This is a discharge the battery.

  • Page 264: Lane Keeping System

    Lane Keeping System WHAT IS THE LANE KEEPING SYSTEM WARNING: The sensor may incorrectly track lane markings as other structures or objects. This can result in The lane keeping system alerts you by a false or missed warning. providing temporary steering assistance or steering wheel vibration when it detects WARNING: In cold and severe an unintended lane departure.

  • Page 265: Switching The Lane Keeping System On And Off

    Lane Keeping System Note: When switching the system on or off • You apply direct steering, accelerate fast or brake hard. a message appears in the information and entertainment display to show the status. • The vehicle speed is less than 40 mph (64 km/h).

  • Page 266: Aid Mode

    Lane Keeping System HOW DOES ALERT MODE WORK HOW DOES AID MODE WORK E165515 E165515 E165516 E165516 When in alert mode, the lane keeping The lane keeping system aids you when system alerts you by vibrating the steering an unintentional lane departure occurs. wheel.

  • Page 267: Lane Keeping System Indicators

    Lane Keeping System HOW DOES ALERT AND AID MODE LANE KEEPING SYSTEM WORK INDICATORS E294544 E165517 Alert. Aid. The lane keeping system detects a lane If you switch the lane keeping system on, departure and provides aid when the a graphic with lane markings appears in vehicles enters B and applies the the information display.

  • Page 268: Lane Keeping System - Troubleshooting

    Lane Keeping System LANE KEEPING SYSTEM – TROUBLESHOOTING LANE KEEPING SYSTEM – INFORMATION MESSAGES Message Action Lane Keeping Sys. Malfunction Service The system has malfunctioned. Have your Required vehicle checked as soon as possible. Front Camera Temporarily Not Available The system has detected a condition that has caused the system to be temporarily unavailable.
  • Page 269 Lane Keeping System LANE KEEPING SYSTEM – FREQUENTLY ASKED QUESTIONS Why is the feature not available (lane markings are gray) when I can see the lane markings on the road? Your vehicle speed is less than 40 mph (65 km/h). The sun is shining directly into the camera lens.
  • Page 270 Lane Keeping System Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid, or Aid + Alert mode? High cross winds are present. There is a large road crown. Rough roads, grooves or shoulder drop-offs. Heavy, uneven loading of the vehicle or improper tire inflation pressure.

  • Page 271: Blind Spot Information System Precautions

    Blind Spot Information System WHAT IS BLIND SPOT INFORMATION SYSTEM WARNING: The system may not operate properly during severe weather conditions, for example snow, ice, heavy Blind spot information system detects rain and spray. Always drive with due vehicles that may have entered the blind care and attention.

  • Page 272: Locating The Blind Spot Information System Sensors

    Blind Spot Information System Note: Bike and cargo racks could cause When you switch blind spot information system off, a warning lamp illuminates and false alerts due to obstruction of the sensor. a message displays. When you switch the We recommend switching the feature off system on or off, the alert indicators flash when using a bike or cargo rack.

  • Page 273: Blind Spot Information System - Troubleshooting

    Blind Spot Information System BLIND SPOT INFORMATION SYSTEM – TROUBLESHOOTING BLIND SPOT INFORMATION SYSTEM – INFORMATION MESSAGES Message Action Blind Spot System Fault A fault with the system has occurred. Have your vehicle checked as soon as possible. Blind Spot Not Available Sensor Blocked Something is blocking the sensors.

  • Page 274: Cross Traffic Alert

    Cross Traffic Alert WHAT IS CROSS TRAFFIC CROSS TRAFFIC ALERT ALERT PRECAUTIONS The system alerts you of vehicles approaching from the sides behind your WARNING: Do not use the cross vehicle when you shift into reverse (R). traffic alert system as a replacement for using the interior and exterior mirrors or HOW DOES CROSS TRAFFIC looking over your shoulder before...

  • Page 275: Locating The Cross Traffic Alert Sensors

    Cross Traffic Alert Note: Bike and cargo racks could cause 3. Switch Cross Traffic Alert on or off. false alerts due to obstruction of the sensor. Note: The system switches on every time We recommend switching the feature off you switch the ignition on. To permanently when using a bike or cargo rack.

  • Page 276: Cross Traffic Alert - Troubleshooting

    Cross Traffic Alert CROSS TRAFFIC ALERT – TROUBLESHOOTING CROSS TRAFFIC ALERT – INFORMATION MESSAGES Message Action Cross Traffic Alert Displays instead of indication arrows when the system detects a vehicle. Check for approaching traffic. Cross Traffic Not Available Sensor Blocked Indicates blocked cross traffic alert system See Manual sensors.

  • Page 277: Pre-Collision Assist

    Pre-Collision Assist Brake Support: The system is designed WHAT IS PRE-COLLISION to help reduce the impact speed by ASSIST preparing the brakes for rapid braking. The system does not automatically apply the Pre-collision assist detects and warns of brakes. If you press the brake pedal, the approaching hazards in the roadway.

  • Page 278: Pre-Collision Assist Limitations

    Pre-Collision Assist PRE-COLLISION ASSIST LIMITATIONS WARNING: The system does not operate during hard acceleration or steering. Failure to take care may lead Pre-collision assist depends on the to a crash or personal injury. detection ability of its camera and sensors. Any obstructions or damage to these areas WARNING: The system may fail or can limit detection or prevent the system...

  • Page 279: Locating The Pre-Collision Assist Sensors

    Pre-Collision Assist Adjusting the Pre-Collision Assist If a message regarding a blocked sensor Settings or camera appears in the information display, something is obstructing the radar You can adjust the following settings by signals or camera images. The radar sensor using the touchscreen controls in the is behind the fascia cover in the center of pre-collision assist menu:...
  • Page 280 Pre-Collision Assist Vehicle Speed System Sensit- Distance Indic- Distance Gap Time Gap ivity ator Color 62 mph Normal. Gray. Greater than Greater than 0.9 (100 km/h). 82 ft (25 m). seconds. Yellow. 56–82 ft 0.6-0.9 (17–25 m). seconds. Red. Less than 56 ft Less than 0.6 (17 m).

  • Page 281: Distance Alert

    Pre-Collision Assist SWITCHING DISTANCE DISTANCE ALERT INDICATION ON AND OFF WHAT IS DISTANCE ALERT To switch the system on or off, use the touchscreen: The system alerts you with a warning lamp Press Settings on the touchscreen. if the distance to the vehicle ahead is small.

  • Page 282: Evasive Steering Assist

    Pre-Collision Assist SWITCHING AUTOMATIC EVASIVE STEERING ASSIST EMERGENCY BRAKING ON AND LIMITATIONS Evasive steering assist only activates when all the following occur: To switch the system on or off, use the touchscreen: • Automatic emergency braking and evasive steering assist are on. Press Settings on the touchscreen.

  • Page 283: Pre-Collision Assist - Troubleshooting

    Pre-Collision Assist PRE-COLLISION ASSIST – TROUBLESHOOTING PRE-COLLISION ASSIST – INFORMATION MESSAGES Message Action Pre-Collision Assist Not Available Sensor You have a blocked sensor due to bad Blocked weather, ice, mud or water in front of the radar sensor. You can typically clean the sensor to resolve.
  • Page 284 Pre-Collision Assist PRE-COLLISION ASSIST – Radar is out of alignment due to a front FREQUENTLY ASKED QUESTIONS end impact. Have your vehicle serviced to have the Camera Troubleshooting radar checked for proper coverage and operation. The windshield in front of the camera is dirty or obstructed.

  • Page 285: Driver Alert

    Driver Alert WHAT IS DRIVER ALERT WARNING: Certain driving styles Driver alert alerts you if it determines that may result in the system warning you you are becoming drowsy or if your driving even if you are not feeling tired. deteriorates.

  • Page 286: Driver Alert Indicators

    Driver Alert DRIVER ALERT INDICATORS 2. Press Driver Assistance. 3. Switch Driver Alert on or off. System Warnings Note: The system remains on or off depending on how it was last set. The warning system has two stages: Resetting Driver Alert A temporary warning is issued to advise you to take a rest.

  • Page 287: Speed Sign Recognition

    Speed Sign Recognition (If Equipped) Note: Do not carry out windshield repairs WHAT IS SPEED SIGN in the immediate area surrounding the RECOGNITION sensor. Note: If your vehicle has a suspension kit Speed sign recognition detects speed limit not approved by us, the system may not signs to inform you of the current speed correctly function.

  • Page 288: Setting The Speed Sign Recognition Speed Warning

    Speed Sign Recognition (If Equipped) SETTING THE SPEED SIGN SETTING THE SPEED SIGN RECOGNITION SPEED RECOGNITION SPEED WARNING TOLERANCE To set the speed warning, use the To set the tolerance of the speed warning, touchscreen. use the touchscreen. Press Settings on the touchscreen. Press Settings on the touchscreen.
  • Page 289 Speed Sign Recognition (If Equipped) SPEED SIGN RECOGNITION – FREQUENTLY ASKED QUESTIONS Why does the speed limit change without any sign on the road? The speed limit changes due to the speed limit data stored in the map data. Why does speed sign recognition show a wrong speed limit? The system shows a wrong speed limit due to incorrect and outdated map...

  • Page 290: Load Carrying

    Load Carrying LOAD CARRYING PRECAUTIONS WARNING: Exceeding the Safety Compliance Certification Keep your loaded vehicle weight label vehicle weight limits can within its design rating capability, adversely affect the with or without a trailer. Properly performance and handling of loading your vehicle provides your vehicle, cause vehicle maximum return of vehicle design damage and can result in the...

  • Page 291: Locating The Safety Compliance Certification Labels

    Load Carrying WHAT IS THE GROSS AXLE handle differently than unloaded WEIGHT RATING vehicles. Take extra precautions, such as slower speeds and GAWR (Gross Axle Weight increased stopping distance, Rating) when driving a heavily loaded vehicle. GAWR is the maximum allowable weight that a single axle (front or The gross combined weight must rear) can carry.
  • Page 292 Gross Combined Weight of the Trailer Towing Guide available at towing vehicle plus the trailer an authorized dealer, or online at exceed the Gross Vehicle Weight the website that follows. Rating of the towing vehicle. RV & Trailer Towing Guide Online Website www.fleet.ford.com/towing-guides...

  • Page 293: Calculating Payload

    Load Carrying CALCULATING PAYLOAD is the maximum payload for your vehicle as built by the assembly Tire and Loading Label Information plant. If you install any additional Example: equipment on your vehicle, you must determine the new payload. Subtract the weight of the equipment from the payload listed on the Tire and Loading label.
  • Page 294 Load Carrying 5. Determine the combined Suppose your vehicle has a weight of luggage and cargo 1400-pound (635-kilogram) cargo being loaded on the vehicle. and luggage capacity. You and That weight may not safely one of your friends decide to pick exceed the available cargo and up cement from the local home luggage load capacity...

  • Page 295: Roof Rack

    Do not place any load on your When using the roof rack system, we vehicle if it has a moonroof. Using recommend that you use genuine Ford crossbars or loading the vehicle roof may accessory crossbars specifically designed void your vehicle's warranty.
  • Page 296 Load Carrying Description Maximum Recommended Load Vehicles with a moonroof 0 lb (0 kg) Vehicles without a moonroof 100 lb (45 kg) Note: The maximum roof load is based on the load being evenly distributed on the crossbars. Note: When using a roof rack system, you must subtract the weight of the roof rack system from the maximum recommended load to determine your actual maximum...

  • Page 297: Luggage Compartment

    Luggage Compartment INSTALLING AND REMOVING THE LUGGAGE COMPARTMENT COVER WARNING: Make sure that you properly secure the luggage cover. Failure to follow this instruction could result in personal injury in the event of a sudden stop or crash. E309672 E309672 E309672 WARNING: Do not place objects 3.
  • Page 298 Luggage Compartment E309671 E309671 3. Detach the retaining clips on the liftgate trim panel. 4. Lift the luggage cover out of the liftgate. The luggage cover can be stowed in the luggage compartment.

  • Page 299: Connecting A Trailer Precautions

    Connecting a Trailer CONNECTING A TRAILER When attaching the trailer wiring connector to your vehicle, only use a proper fitting PRECAUTIONS connector that works with the vehicle and trailer functions. Do not tow a trailer until you drive your Note: Install the waterproof protection cap vehicle at least 1,000 mi (1,600 km).
  • Page 300 Connecting a Trailer E265060 E265060 If the trailer safety chain hook has a latch, make sure the latch is fully closed.

  • Page 301: Towing A Trailer

    Towing a Trailer TOWING A TRAILER PRECAUTIONS WARNING: Do not cut, drill, weld or modify the trailer hitch. Modifying the trailer hitch could reduce the hitch rating. WARNING: Do not exceed the GVWR or the GAWR WARNING: The anti-lock specified on the certification brake system does not control label.

  • Page 302: Towing A Trailer Limitations

    Be sure to check state regulations for this forward toward the trailer specified weight. tongue. Do not allow the final Ford Motor Company recommends trailer tongue weight to go separate functioning brake systems for above or below 10-15% of the trailers weighing more than 1,500 lb loaded trailer weight.

  • Page 303: Launching Or Retrievinga Boat Or Personal Watercraft

    Towing a Trailer When towing a trailer: • Allow more distance for stopping with a trailer attached. Anticipate stops and • Obey country specific regulations for gradually brake. towing a trailer. • Avoid parking on a slope. However, if • Do not drive faster than 70 mph you must park on a slope, turn the (113 km/h) during the first 500 mi...

  • Page 304: Towing Weights And Dimensions

    Towing a Trailer TOWING WEIGHTS AND DIMENSIONS RECOMMENDED TOWING WEIGHTS Market Website United States of America https://www.fleet.ford.com/towing-guides/ Canada https://www.fleet.ford.ca/towing-guides/...
  • Page 305 Towing a Trailer WHAT IS THE MAXIMUM LOADED TRAILER WEIGHT The maximum loaded trailer weight is the highest possible weight of a fully loaded trailer the vehicle can tow. CALCULATING THE MAXIMUM LOADED TRAILER WEIGHT FOR YOUR VEHICLE 1. Start with the gross combined weight rating for your vehicle model and axle ratio.

  • Page 306: Trailer Sway Control

    WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.

  • Page 307: Driving Hints

    Driving Hints COLD WEATHER • Do not shift into neutral when you are braking or when your vehicle is slowing PRECAUTIONS down. • Shut all windows when driving at high The functional operation of some speeds. components and systems can be affected at temperatures below approximately •...
  • Page 308 Driving Hints Note: If your vehicle gets stuck in mud, it Although natural obstacles could make it could be rocked out by shifting between necessary to travel diagonally up or down forward and reverse gears, stopping a hill or steep incline, you should try to drive between shifts in a steady pattern.

  • Page 309: Driving Through Shallow Water

    Driving Hints DRIVING IN SAND When driving over sand, try to keep all four wheels on the most solid area of the trail. Steadily drive through the terrain. Apply the accelerator slowly and avoid excessive wheel slip. Do not drive your vehicle in deep sand for an extended period of time.
  • Page 310 Driving Hints Note: Regularly check the floor mats to make sure they are secure. WARNING: Secure the floor mat to both retention devices so that it cannot slip out of position and interfere with the pedals. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.

  • Page 311: Crash And Breakdown Information

    ROADSIDE ASSISTANCE • Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford Vehicles Sold in the United States: eligible vehicles to an authorized dealer Getting Roadside Assistance within 35 mi (56 km) of the...

  • Page 312: High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle (Hev)

    To fully assist you should you have a vehicle's safety information and vehicle concern, Ford Motor Company of recommended safety practices. Canada, Limited offers a complimentary Crashes roadside assistance program. This...

  • Page 313: Switching The Hazard Flashers On And Off

    Crash and Breakdown Information Exit the vehicle immediately. The flasher control is on the instrument panel. Use your hazard flashers when your 2. Advise emergency assistance that an vehicle is creating a safety hazard for other electric or hybrid-electric vehicle is road users.
  • Page 314 Crash and Breakdown Information WARNING: If the engine is running while the hood is open, stay clear of moving engine components. Failure to follow this warning could result in serious personal injury or death. Do not attempt to push-start an automatic transmission vehicle.
  • Page 315 Crash and Breakdown Information JUMP STARTING THE VEHICLE - PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Connecting the Jumper Cables WARNING: Do not connect the negative jumper cable to any other part of your vehicle. Use the ground point. Note: If you are using a jump pack or booster box, follow the manufacturer's instructions.

  • Page 316: Post-Crash Alert System

    Crash and Breakdown Information Note: Do not switch the headlamps on 2. Connect the other end of the positive (+) jumper cable to the positive (+) when disconnecting the cables. The peak terminal of the booster vehicle battery. voltage could blow the bulbs. 3.

  • Page 317: Automatic Crash Shutoff

    Crash and Breakdown Information AUTOMATIC CRASH SHUTOFF TRANSPORTING THE VEHICLE WHAT IS AUTOMATIC CRASH SHUTOFF The automatic crash shutoff is designed to stop the fuel going to the engine in the event of a moderate or severe crash. Note: Not every impact causes a shutoff. AUTOMATIC CRASH SHUTOFF PRECAUTIONS WARNING: If your vehicle has been...
  • Page 318 Crash and Breakdown Information All-wheel or four-wheel drive vehicles require that all wheels be off the ground using a wheel lift and dollies or flatbed equipment. This prevents damage to the transmission and drive system.

  • Page 319: Towing Your Vehicle

    Towing Your Vehicle TOWING YOUR VEHICLE RECREATIONALLY TOWING PRECAUTIONS YOUR VEHICLE - HYBRID ELECTRIC VEHICLE (HEV)/ Use the following guidelines when towing PLUG-IN HYBRID ELECTRIC your vehicle. Failure to follow this VEHICLE (PHEV) instruction could result in vehicle damage not covered by the vehicle warranty. Follow these guidelines if you have a need Note: Make sure you properly secure your for recreational towing.

  • Page 320: Emergency Towing - Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Towing Your Vehicle Note: If the parking brake is applied, a 6. Fully press the brake pedal. message appears in the information display. Shift into neutral (N). Note: If your vehicle has an ignition key, you 8. Switch the ignition off. cannot remove the key from the ignition Note: Failure to follow these instructions when the transmission is in neutral (N) and...

  • Page 321: Emergency Towing - 8-Speed Automatic Transmission - 8F35

    Towing Your Vehicle EMERGENCY TOWING - 8- • Your vehicle is facing forward for towing in a forward direction. SPEED AUTOMATIC • Use the manual park release TRANSMISSION – 8F35 procedure. See Using Manual Park Release (page 213). Failure to do so If your vehicle becomes inoperable without may result in damage to the access to wheel dollies or a vehicle...

  • Page 322: Fuse Precautions

    Fuses ACCESSING THE UNDER HOOD FUSE PRECAUTIONS FUSE BOX WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs.
  • Page 323 Fuses 4. Pull both latches toward you and remove the fuse box. 5. Turn the fuse box over and open the lid. E253693 53693 IDENTIFYING THE FUSES IN THE UNDER HOOD FUSE BOX E292669 E292669...
  • Page 324 Fuses Fuse Location Fuse Rating Protected Component — Not used. — Not used. — Not used. 60 A Supplemental heater (gas). 40 A Supplemental heater (gas). 40 A Supplemental heater (gas). — Not used. — Not used. — Not used. 30 A Starter motor.
  • Page 325 Fuses Fuse Location Fuse Rating Protected Component — Not used. — Not used. — Not used. 10 A Brake on-off switch. Powertrain control module (hybrid electric vehicle). 10 A Electronic stability control (gas). Transmission oil pump (hybrid electric vehicle). Electronic power assist steering.
  • Page 326 Fuses Fuse Location Fuse Rating Protected Component 30 A Passenger power seat. 20 A Not used (spare). 20 A Heated seats. 40 A Anti-lock brake control valves. 60 A Anti-lock brake control pump. 60 A Cooling fan. 30 A Moonroof. DC/DC converter (hybrid electric vehicle).
  • Page 327 Fuses Fuse Location Fuse Rating Protected Component Mass air flow and intake air temperature sensor (gas). 15 A Port fuel injectors. 20 A Rear console power point. 20 A Media bin power point. 20 A Rear window wiper. — Not used. 30 A Windshield wiper motor.

  • Page 328: Body Control Module Fuse Box

    Fuses ACCESSING THE BODY CONTROL BODY CONTROL MODULE MODULE FUSE BOX FUSE BOX LOCATING THE BODY CONTROL MODULE FUSE BOX E329071 E329071 E329070 E329070 IDENTIFYING THE FUSES IN THE BODY CONTROL MODULE FUSE BOX E293328 Fuse Location Fuse Rating Protected Component Not used (spare).
  • Page 329 Fuses Fuse Location Fuse Rating Protected Component 10 A Ignition switch. 20 A Lock. Unlock. 10 A Moonroof. 30 A Passenger door module. Parking assist control module. Electrochromatic mirror. Image processing module A. 10 A Extended power module. Power liftgate. Hands-free liftgate actu- ation module.

  • Page 330: Identifying Fuse Types

    Fuses Fuse Location Fuse Rating Protected Component Steering column control module. 20 A Audio unit. 20 A Not used (spare). 30 A Power windows. Exterior mirrors. When do I need to replace a fuse? IDENTIFYING FUSE TYPES If a fuse has blown. How do I identify a blown fuse? You can identify a blown fuse by a broken wire within the fuse.

  • Page 331: Maintenance Precautions

    Maintenance MAINTENANCE PRECAUTIONS OPENING AND CLOSING THE HOOD Service your vehicle regularly to help maintain its roadworthiness and resale Opening the Hood value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise.
  • Page 332 Maintenance Closing the Hood WARNING: Make sure that you fully latch the hood before driving. Failure to follow this instruction could result in personal injury or death. Remove the strut from the catch and secure it correctly in the clip. 2.

  • Page 333: Under Hood Overview - 1.5L Ecoboost

    Maintenance UNDER HOOD OVERVIEW - 1.5L ECOBOOST™ E308193 308 93 Windshield washer fluid. See Adding Washer Fluid (page 96). Engine coolant reservoir. See Checking the Coolant (page 334). Engine oil dipstick. See Engine Oil Dipstick Overview (page 333). Engine oil filler cap. See Adding Engine Oil (page 333). Brake fluid reservoir.

  • Page 334: Under Hood Overview - 2.0L Ecoboost

    Maintenance UNDER HOOD OVERVIEW - 2.0L ECOBOOST™ E307705 Windshield washer fluid reservoir. See Adding Washer Fluid (page 96). Engine coolant reservoir. See Checking the Coolant (page 334). Engine oil dipstick. See Engine Oil Dipstick Overview (page 333). Engine oil filler cap. See Adding Engine Oil (page 333). Brake fluid reservoir.

  • Page 335: Under Hood Overview - Hybrid Electric Vehicle (Hev)

    Maintenance UNDER HOOD OVERVIEW - HYBRID ELECTRIC VEHICLE (HEV) E337414 E337414 Windshield washer fluid reservoir: See Adding Washer Fluid (page 96). Low temperature coolant cap: See Checking the Coolant (page 334). High temperature coolant cap: See Checking the Coolant (page 334). Engine oil filler cap: See Adding Engine Oil (page 333).

  • Page 336: Engine Oil

    Maintenance CHECKING THE ENGINE OIL LEVEL ENGINE OIL Make sure that your vehicle is on level ENGINE OIL DIPSTICK OVERVIEW ground. - 1.5L ECOBOOST (132KW/180PS) 2. Check the oil level before starting the – I3 (Y1) engine, or switch the engine off after warming up and wait 10 minutes for the oil to drain into the oil pan.

  • Page 337: Checking The Coolant

    Maintenance 3. Add engine oil that meets our Message Action and description specifications. See Capacities and Specifications (page 387). If the instrument cluster displays one of the following 4. Reinstall the engine oil filler cap. Turn messages, repeat the it clockwise until you feel a strong process.
  • Page 338 Maintenance Adding Coolant It is very important to use prediluted coolant approved to the correct specification in order to avoid plugging the WARNING: Keep your hands and small passageways in the engine cooling system. Do not mix different colors or types clothing clear of the cooling fan.
  • Page 339 Maintenance Water alone, without engine coolant, can Change the coolant at specific mileage cause engine damage from corrosion, intervals. Refer to the scheduled maintenance information. See Normal overheating or freezing. Scheduled Maintenance (page 485). Do not use the following as a coolant Note: Dispose of used coolant in the substitute, as they can cause engine damage from overheating or freezing:...
  • Page 340 Maintenance When Fail-Safe Mode Is Activated 4. Check the coolant level. If the coolant level is at or below the minimum mark, add prediluted coolant immediately. WARNING: Fail-safe mode is for 5. When the engine temperature cools, use during emergencies only. Operate you can re-start the engine.

  • Page 341: Changing The Engine Air Filter - 1.5L Ecoboost™/2.0L Ecoboost

    Maintenance The air conditioning may automatically For EcoBoost equipped vehicles: When turn on and off during severe operating servicing the air cleaner, it is important that conditions to protect the engine from no foreign material enter the air induction overheating. When the coolant system.

  • Page 342: Changing The Engine Air Filter - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Maintenance When changing the air filter element, use only parts that meet or exceed our specifications. Change the air filter element at the proper interval. See Scheduled Maintenance (page 482). Note: If you do not use the correct air filter element, your vehicle warranty could be void.

  • Page 343: Changing The Fuel Filter - Gasoline, Hybrid Electric Vehicle (Hev)

    Maintenance DRIVE BELT ROUTING OVERVIEW - 1.5L ECOBOOST™ E299074 E299074 Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if it is not properly E33 3 8613 seated.

  • Page 344: Drive Belt Routing Overview - 2.0L Ecoboost

    Maintenance DRIVE BELT ROUTING OVERVIEW - 2.0L WARNING: When lifting a plastic-cased battery, excessive pressure ECOBOOST™ on the end walls could cause acid to flow through the vent caps, resulting in personal injury and damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
  • Page 345 Maintenance WHAT IS THE BATTERY Electrical Accessory Installation MANAGEMENT SYSTEM To make sure the battery management system works correctly, do not connect an The battery management system monitors electrical device ground connection battery conditions and takes actions to directly to the battery negative post. This extend battery life.

  • Page 346: Changing The 12V Battery

    Maintenance CHANGING THE 12V BATTERY If you disconnect or replace the battery and your vehicle has an automatic transmission, it must relearn its adaptive The battery is in the engine compartment. strategy. Because of this, the transmission See Under Hood Overview (page 330). may shift firmly when first driven.

  • Page 347: Adjusting The Headlamps

    Maintenance If you disconnect or replace the vehicle Park the vehicle directly in front of a battery, you must reset the following wall or screen on a level surface, features: approximately 25 ft (7.6 m) away. Window bounce-back. See Windows •...

  • Page 348: Exterior Bulbs

    Maintenance Lamp Specification Optional head- lamp. Base fog lamp. Optional fog lamp. Tail, brake lamp. Rear turn lamp. T20 Amber E30 0 7889 E30 0 7889 Backup, reverse 5. Locate the vertical adjuster on each lamp. headlamp. Using a Phillips #2 screwdriver, turn the adjuster either Rear side marker.
  • Page 349 Maintenance Headlamp Low beam headlamp E307881 E307881 E307883 E307883 Remove service cap. Park/Turn lamp 2. Disconnect the electrical connector. High beam headlamp 3. Remove the bulb from the headlamp Low beam headlamp assembly by turning it counterclockwise, then pull it straight High beam headlamp out.
  • Page 350 Maintenance Park/Turn lamp E307884 E307884 Remove service cap, if applicable. E311716 1716 2. Remove bulb from the headlamp 2. Remove the six lower splash shield assembly by turning it push pins and pull the splash shield counterclockwise, then pull it straight back.

  • Page 351: Interior Bulbs

    Maintenance CHANGING A REVERSING LAMP BULB E307887 E307 E307 E307 E307 E307 E307 E307 E307 E307 E307 E307 E307 E307 E 307 E 307 E307 E307 E307 E307887 8 87 8 87 8 87 8 87 8 87 8 87 8 87 Remove the screws with a flathead screwdriver and pull the lamp...

  • Page 352: Vehicle Care

    Vehicle Care CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Materials Name Specification Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada) ESR-M5B194-B Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada) ESR-M14P4-A Motorcraft®...
  • Page 353 Vehicle Care CLEANING WHEELS Do not wipe lamps when they are dry. Only use a recommended wheel and tire CLEANING WINDOWS AND WIPER cleaner to clean the wheels weekly. For BLADES additional information and assistance, we recommend that you contact an To clean the windshield and wiper blades: authorized dealer.

  • Page 354: Cleaning The Interior

    Vehicle Care Note: If your vehicle has an engine cover Rear suspension components may require remove the cover before application of regular cleaning with a power washer or a shampoo and degreaser. thorough rinse with a strong stream of water if the vehicle is operated in dusty or •...
  • Page 355 Vehicle Care CLEANING DISPLAYS AND CLEANING FABRIC SEATS AND SCREENS HEADLINERS We recommend that you only use a microfiber cloth in a circular motion to WARNING: On vehicles equipped clean off the fingerprint or dust. with seat-mounted airbags, do not use If dirt or fingerprints are still on the screen, chemical solvents or strong detergents.

  • Page 356: Repairing Minor Paint Damage

    Vehicle Care Note: The moonroof rail tracks are greased For heavy stains, spot clean the area. If a ring forms on the fabric, clean the entire to maintain proper functionality. Do not area immediately, but do not oversaturate wipe off the grease. or the ring could set.

  • Page 357: Body Styling Kits

    Body Styling Kits BODY STYLING KIT PRECAUTIONS The distance between the underside of your vehicle and the ground is less than that of other models. Drive with extreme care to avoid damage to your vehicle.

  • Page 358: Storing Your Vehicle

    Storing Your Vehicle Body PREPARING YOUR VEHICLE FOR STORAGE • Wash your vehicle thoroughly to remove dirt, grease, oil, tar or mud from If you plan on storing your vehicle for 30 exterior surfaces, rear-wheel housings days or more, the following maintenance and the underside of front fenders.

  • Page 359: Removing Your Vehicle From Storage

    Storing Your Vehicle Note: If you intend on parking your vehicle • Check fluid levels (including coolant, for an extended period after cleaning the oil and gas) to make sure there are no wheels with a wheel cleaner, drive your leaks, and fluids are at recommended vehicle for a few minutes before doing so to levels.

  • Page 360: Wheel And Tire Information

    Wheel and Tire Information LOCATING THE TIRE LABEL Tire Quality Grades apply to new pneumatic passenger car tires. The tire label or safety They do not apply to deep tread, certification label is on the driver winter-type snow tires, side B-pillar or the edge of the space-saver or temporary use driver door.

  • Page 361: Information On The Tire Sidewall

    Wheel and Tire Information Traction AA A B C test wheel. Sustained high temperature can cause the material of the tire to degenerate WARNING: The traction and reduce tire life, and excessive temperature can lead to sudden grade assigned to this tire is tire failure.
  • Page 362 Wheel and Tire Information Information on P Type Tires B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. C. 65: Indicates the aspect ratio which gives the tire's ratio of height to width.
  • Page 363 Wheel and Tire Information Note: You may not find this the tire size code and the last four information on all tires because it numbers represent the week and is not required by federal law. year the tire was built. For example, the numbers 317 mean the 31st week of 1997.
  • Page 364 Wheel and Tire Information *Treadwear The treadwear grade that meets the door-latch post, is a comparative rating based on next to the driver's seating the wear rate of the tire when position), or Tire Label which is tested under controlled conditions located on the B-Pillar or the edge on a specified government test of the driver’s door.
  • Page 365 Wheel and Tire Information A. LT: Indicates a tire, designated by the Tire and Rim Association, that is intended for service on light trucks. B. Load Range and Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits. C.

  • Page 366: Glossary Of Tire Terminology

    Wheel and Tire Information C. 80: Indicates the aspect ratio *Extra load: A class of P-metric which gives the tire's ratio of or Metric tires designed to carry a height to width. Numbers of 70 or heavier maximum load at 42 psi lower indicate a short sidewall.

  • Page 367: Tire Replacement Requirements

    Tire Label which is located on the B-Pillar or edge of the driver's door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can...
  • Page 368 Wheel and Tire Information To avoid potential All-Wheel Drive (AWD) malfunction or (AWD) WARNING: When inflating system damage, it is the tire for mounting pressures recommended to replace all four up to 20 psi (1.38 bar) greater tires rather than mixing than the maximum pressure on significantly worn tires with new the tire sidewall, the following...

  • Page 369: Using Snow Chains

    Wheel and Tire Information the numbers go to four digits. For In general, tires should be example, 2501 means the 25th replaced after six years week of 2001. The numbers in regardless of tread wear. between are identification codes However, heat caused by hot used for traceability.
  • Page 370 Wheel and Tire Information Note: Driving too fast for road conditions creates the possibility of loss of vehicle WARNING: Remember that even control. Driving at very high speeds for advanced technology cannot defy the extended periods of time may result in laws of physics.

  • Page 371: Tire Care

    Tire Care CHECKING THE TIRE PRESSURES WARNING: Do not use the tire pressure displayed in the Safe operation of your vehicle information display as a tire requires that your tires are pressure gauge. Failure to follow properly inflated. Every day before this instruction could result in you drive, check your tires.

  • Page 372: Inspecting The Tire For Wear

    Tire Care INSPECTING THE TIRE FOR INSPECTING THE TIRE FOR WEAR DAMAGE Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear. If internal damage to the tire is suspected, have the tire dismounted and inspected in case it needs to be repaired or replaced.

  • Page 373: Inspecting The Wheel Valve Stems

    Tire Care Highway Hazards Wheel misalignment in the front or the rear can cause uneven and No matter how carefully you drive, rapid treadwear of your tires and there is always the possibility that should be corrected by an you could eventually have a flat authorized dealer.
  • Page 374 Tire Care Note: If you have a dissimilar spare wheel and tire assembly, it is intended for temporary use only and should not be used in a tire rotation. Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements.

  • Page 375: Tire Sealant And Inflator Kit

    Tire Sealant and Inflator Kit (If Equipped) WHAT IS THE TIRE SEALANT LOCATING THE TIRE SEALANT AND INFLATOR KIT AND INFLATOR KIT The kit consists of an air compressor to The kit is located under the load floor in re-inflate the tire and a canister of sealing the rear of the vehicle.

  • Page 376: Using The Tire Sealant And Inflator Kit

    Tire Sealant and Inflator Kit (If Equipped) • In the first stage, the tire will be Accessory power plug reinflated with a sealing compound Casing/housing and air. After the tire has been inflated, you will need to drive the vehicle a Bike/raft/sports ball adapters short distance approximately 4 mi (6 km) to distribute the sealant in the...
  • Page 377 Tire Sealant and Inflator Kit (If Equipped) E175981 E175 4. Plug the power cable into the 12-volt 6. Turn dial (A) clockwise to the sealant power point in the vehicle. position. Turn the kit on by pressing the on/off button (B). 5.
  • Page 378 Tire Sealant and Inflator Kit (If Equipped) Second Stage: Checking the tire pressure with the inflator kit WARNING: If the tire does not inflate to the recommended tire pressure within 15 minutes, stop and call roadside assistance. WARNING: The power plug may get hot after use and should be handled carefully when unplugging.
  • Page 379 Tire Sealant and Inflator Kit (If Equipped) What to do after the tire has been sealed After using the kit to seal your tire, you will need to replace the sealant canister. Sealant canisters and spare parts can be obtained at an authorized dealer. Empty sealant canisters may be disposed of at home.
  • Page 380 Tire Sealant and Inflator Kit (If Equipped) E175988 E175988 3. Snap the back cover back into place. E175989 E175989 9 4. Wrap the dual purpose hose (black tube) around the channel on the bottom of the housing/casing. E175990 0 E175990 0 5.

  • Page 381: Tire Pressure Monitoring System Overview

    Tire Pressure Monitoring System WHAT IS THE TIRE PRESSURE Each tire, including the spare (if provided), should be checked monthly when cold and MONITORING SYSTEM inflated to the inflation pressure recommended by the vehicle manufacturer The tire pressure monitoring on the vehicle placard or tire inflation system measures the vehicle's pressure label.

  • Page 382: Tire Pressure Monitoring System Precautions

    Tire Pressure Monitoring System TIRE PRESSURE MONITORING When the malfunction indicator is illuminated, the system may not be able SYSTEM PRECAUTIONS to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the WARNING: The tire pressure installation of replacement or alternate tires or wheels on the vehicle that prevent...

  • Page 383: Viewing The Tire Pressures

    Tire Pressure Monitoring System VIEWING THE TIRE To view the current tire pressures, use the information display or PRESSURES touchscreen. TIRE PRESSURE MONITORING SYSTEM – TROUBLESHOOTING TIRE PRESSURE MONITORING SYSTEM – WARNING LAMPS The low tire pressure warning lamp has combined functions, as it warns you when your tires E250820 E250820...
  • Page 384 Tire Pressure Monitoring System TIRE PRESSURE MONITORING SYSTEM – INFORMATION MESSAGES Message Action Tire Pressure Low After inflating your tires to the manufacturer’s recommended pressure as shown on the tire label, on the edge of the driver door or the B-pillar, drive your vehicle for at least two minutes over 20 mph (32 km/h) before the light turns off.

  • Page 385: Changing A Road Wheel

    Changing a Road Wheel (If Equipped) CHANGING A FLAT TIRE WARNING: The jack should be used on level firm ground wherever possible. WARNING: Never place anything between the vehicle jack and the ground. WARNING: Use only the specified jacking points. If you use other positions, WARNING: Never place anything you may damage the body, steering, between the vehicle jack and your...
  • Page 386 Changing a Road Wheel (If Equipped) 3. Lift and remove the carpeted cargo Turn the jack hex nut drive screw area floor to access the spare tire and counterclockwise to detach the lug jack. wrench from the jack. This lowers the jack and releases the mechanical lock.
  • Page 387 Changing a Road Wheel (If Equipped) Note: Jack at the specified locations to Lower the wheel by turning the jack avoid damage to the vehicle. handle counterclockwise. Remove the jack and fully tighten the The vehicle jacking points shown here lug nuts in the order shown.
  • Page 388 Changing a Road Wheel (If Equipped) 6. Locate the cargo tie-down near the seatback. Push the loop of the retainer strap through the tie-down. Thread the non-loop end through the loop. E294121 3. Re-position the jack kit assembly into the original vehicle position and secure with the plastic wing nut.

  • Page 389: Wheel Nuts

    M12 x 1.5 100 lb.ft (135 Nm) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 mi (160 km) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).

  • Page 390: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS - 1.5L ECOBOOST™ Engine Specification Compression ratio. 11:1 Displacement. 91 in³ (1,497 cm³) Firing order. 1-2-3 Ignition system. Coil on plug Required fuel. Minimum 87 octane Spark plug gap. 0.031 in (0.8 mm)

  • Page 391: Engine Specifications - 2.0L Ecoboost

    Capacities and Specifications ENGINE SPECIFICATIONS - 2.0L ECOBOOST™ Engine Specification Compression ratio. 10:1 Displacement. 122.0 in³ (1,999 cm³) Firing order. 1-3-4-2 Ignition system. Coil on plug Spark plug gap. 0.028–0.031 in (0.7–0.8 mm)

  • Page 392: Engine Specifications - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications ENGINE SPECIFICATIONS - 2.5L, HYBRID ELECTRIC VEHICLE (HEV)/PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Engine Specification Compression ratio. 13.0:1 Displacement. 152 in³ (2,490 cm³) Firing order. 1-3-4-2 Ignition system. Coil on plug Spark plug gap. 0.049–0.053 in (1.25–1.35 mm)

  • Page 393: Motorcraft Parts - 1.5L Ecoboost

    Capacities and Specifications MOTORCRAFT PARTS - 1.5L ECOBOOST™ Component Motorcraft Part Number Air filter element. FA-1939 Battery. BAGM-48H6-760 Cabin air filter. FP-89 FL-910-S Engine oil filter. Spark plug. SP-550 Windshield wiper blade. WW-2502 (driver side) WW-2051 (passenger side) WW-1112 (rear window) If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.

  • Page 394: Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications Component Motorcraft Part Number WW-1112 (rear window) If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36. We recommend Motorcraft parts that are available at your authorized dealer or at www.fordparts.com.

  • Page 395: Engine Oil Capacity And Specification - 1.5L Ecoboost

    Capacities and Specifications ENGINE OIL CAPACITY AND SPECIFICATION - 1.5L ECOBOOST™ Use oil that meets the defined specification and viscosity grade. If you do not use oil that meets the defined specification and viscosity grade, it could result in: • Component damage that your vehicle warranty does not cover.

  • Page 396: Engine Oil Capacity And Specification - 2.0L Ecoboost

    Capacities and Specifications Alternative Engine Oil for we recommend that you use the following Extremely Cold Climates alternative engine oil in extremely cold climates, where the ambient temperature To improve engine cold start performance, reaches -22.0°F (-30°C) or below. Materials Name Specification Motorcraft®...
  • Page 397 Capacities and Specifications An oil that displays this symbol conforms Do not use supplemental engine oil to current engine, emission system and additives because they are unnecessary fuel economy performance standards of and could lead to engine damage that your ILSAC.

  • Page 398: Engine Oil Capacity And Specification - 2.5L, Hybrid Electric Vehicle (Hev)/ Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications E240523 ENGINE OIL CAPACITY AND SPECIFICATION - 2.5L, HYBRID ELECTRIC VEHICLE (HEV)/ PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Use oil that meets the defined specification and viscosity grade. If you do not use oil that meets the defined E142732 specification and viscosity grade, it could An oil that displays this symbol conforms...

  • Page 399: Cooling System Capacity And Specification - 1.5L Ecoboost

    Capacities and Specifications Capacities Variant Including the Oil Filter All. 5.7 qt (5.4 L) Materials Name Specification Motorcraft® SAE 0W-20 Full Synthetic Motor WSS-M2C962-A1 Oil(U.S.) (Canada) XO-0W20-QFS(U.S.) If you do not use coolant that meets the defined specification, it could result in: COOLING SYSTEM CAPACITY •...

  • Page 400: Cooling System Capacity And Specification - 2.0L Ecoboost

    Capacities and Specifications COOLING SYSTEM CAPACITY If you do not use coolant that meets the defined specification, it could result in: AND SPECIFICATION - 2.0L • Component damage that your vehicle ECOBOOST™ warranty does not cover. • Reduced vehicle performance. Use coolant that meets the defined specification.

  • Page 401: Fuel Tank Capacity - Excluding: Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications Capacities Variant Quantity HEV-Low temperature cooling circuit. 5.0 qt (4.7 L) HEV-High temperature cooling circuit. 9.6 qt (9.1 L) PHEV-Low temperature cooling circuit. 6.6 qt (6.2 L) PHEV-High temperature cooling circuit. 10.1 qt (9.6 L) Materials Name Specification Motorcraft®...

  • Page 402: Fuel Tank Capacity - Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications FUEL TANK CAPACITY - HYBRID ELECTRIC VEHICLE (HEV)/ PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) Capacities Variant Quantity HEV. 14.3 gal (54.2 L) PHEV. 11.1 gal (42 L)

  • Page 403: Air Conditioning System Capacity And Specification - 1.5L Ecoboost

    Capacities and Specifications AIR CONDITIONING SYSTEM the air conditioning refrigerant system CAPACITY AND can cause personal injury. SPECIFICATION - 1.5L Use refrigerant and oil that meets the ECOBOOST™ defined specifications. If you do not use refrigerant and oil that meets the defined specifications, it could WARNING: The air conditioning result in: refrigerant system contains refrigerant...

  • Page 404: Air Conditioning System Capacity And Specification - 2.0L Ecoboost

    Capacities and Specifications AIR CONDITIONING SYSTEM the air conditioning refrigerant system CAPACITY AND can cause personal injury. SPECIFICATION - 2.0L Use refrigerant and oil that meets the ECOBOOST™ defined specifications. If you do not use refrigerant and oil that meets the defined specifications, it could WARNING: The air conditioning result in: refrigerant system contains refrigerant...

  • Page 405: Air Conditioning System Capacity And Specification - 2.5L, Hybrid Electric Vehicle (Hev)/Plug-In Hybrid Electric Vehicle (Phev)

    Capacities and Specifications AIR CONDITIONING SYSTEM personnel should service the air CAPACITY AND conditioning refrigerant system. Opening the air conditioning refrigerant system SPECIFICATION - 2.5L, HYBRID can cause personal injury. ELECTRIC VEHICLE (HEV)/ PLUG-IN HYBRID ELECTRIC Use refrigerant and oil that meets the defined specifications.

  • Page 406: Brake Fluid Specification

    Capacities and Specifications Materials Name Specification Motorcraft® Premium Windshield Wash Concen- WSS-M14P19-A trate with Bitterant(U.S.) Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité Motor- craft®(Canada) ZC-32-B2(U.S.) CXC-37-F/M(Canada) Note: We recommend you use Dot 4 Low Viscosity (LV) High Performance Brake Fluid BRAKE FLUID SPECIFICATION meeting WSS-M6C65-A2 specifications or ISO 4925 Class 6 standards.

  • Page 407: Vehicle Identification

    Vehicle Identification VEHICLE IDENTIFICATION NUMBER LOCATING THE VEHICLE IDENTIFICATION NUMBER The vehicle identification number is on the left-hand side of the instrument panel. E142477 World manufacturer identifier. Brake system, gross vehicle weight rating, restraint devices and their locations. Make, vehicle line, series, body type.

  • Page 408: Connected Vehicle

    MODEM Some remote features require additional Make sure that the modem is enabled service activation. Log in to your Ford using the vehicle settings menu. account for details. Some restrictions, third party terms and message or data rates 2. Open the FordPass app on your device may apply.

  • Page 409: Connected Vehicle - Troubleshooting - Vehicles With: Modem

    Connected Vehicle (If Equipped) CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH: MODEM Symptom Possible Cause and Resolution I cannot confirm the – Modem is not enabled. connection of my FordPass • Switch connectivity features on. account to the modem. – Weak network signal. •...

  • Page 410: Connected Vehicle - Troubleshooting - Vehicles With: Sync 3

    Connected Vehicle (If Equipped) CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH: SYNC 3 Symptom Possible Cause and Resolution I cannot connect to a Wi-Fi – Password error. network. • Enter the correct network password. – Weak network signal. • Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.
  • Page 411 Connected Vehicle (If Equipped) Symptom Possible Cause and Resolution I cannot see the Wi-Fi – System limitation. hotspot name when I search • Make sure Wi-Fi hotspot visibility is on. for Wi-Fi networks on my • The system does not provide a Wi-Fi hotspot at cell phone or other device.

  • Page 412: Vehicle Wi-Fi Hotspot

    Vehicle Wi-Fi Hotspot CREATING A VEHICLE WI-FI Note: The vehicle network carrier’s portal opens on your device. HOTSPOT 2. If the portal does not open on your device, open a website and it redirects You can create a Wi-Fi hotspot in your to the vehicle network carrier’s portal.

  • Page 413: Audio System

    Audio System AUDIO SYSTEM ADJUSTING THE VOLUME PRECAUTIONS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.

  • Page 414: Muting The Audio

    Audio System Note: The audio mutes briefly while the 5. Press a setting. system saves the preset and returns once it Occupancy Mode (If Equipped) is stored. Note: You can save presets from multiple Access the vehicle drawer on the sources to the memory preset bar.

  • Page 415: Am/Fm Radio

    Audio System Note: You can only enter a valid station for AM/FM RADIO the audio source you are currently listening AM/FM RADIO LIMITATIONS Using Seek The further you travel from an AM or FM Press either button. The system station, the weaker the signal and the stops at the first station it finds weaker the reception.
  • Page 416 Audio System HD1 signifies the main programming status 4. Switch HD Radio on or off. and is available in both analog and digital broadcasts. Other multicast stations are DIGITAL RADIO INDICATORS only available digitally and could contain new or different content. HD Radio Indicator Note: When the system first receives an The indicator appears when HD Radio is...

  • Page 417: Satellite Radio

    Neither SiriusXM and its affiliates nor Ford Motor Company and its affiliates will be liable to you or any third party for any such modification, suspension or termination.

  • Page 418: General Information

    • Do not leave playing devices in your vehicle during extreme conditions as it SYNC support is available at your regional Ford website. See SYNC™ could cause them damage. See your Troubleshooting (page 421). device's manual for further information. •...

  • Page 419: Using Voice Recognition

    SYNC module. Ford Motor Global Voice Commands Company and Ford of Canada will not access the system data for any purpose These voice commands are always other than as described absent consent, a available.
  • Page 420 SYNC™ (If Equipped) System Interaction and Feedback Helpful Hints • Make sure the interior of your vehicle is The system provides feedback through as quiet as possible. Wind noise from audible tones, prompts, questions and open windows and road vibrations may spoken confirmations depending on the prevent the system from correctly situation and the chosen level of...

  • Page 421: Using Sync™ With Your Phone

    SYNC™ (If Equipped) USING SYNC™ WITH YOUR 5. Select the option to add. This starts the pairing process. PHONE 6. When a message to begin pairing appears in the center display, search Hands-free calling is one of the main for SYNC on your device. features of SYNC.

  • Page 422: Sync™ Applications And Services

    Note: For information on available apps, Use the phone buttons on your steering supported smartphone devices and wheel to answer, reject, or hang up a call. troubleshooting tips please visit the Ford website. Accessing Features through the Phone Menu Note: Availability of SYNC AppLink enabled Apps will vary by region.
  • Page 423 • To allow your vehicle to provide vehicle information to the app such as, but not Note: Ford is not responsible or liable for limited to: Fuel level, fuel economy, fuel any damages or loss of privacy relating to consumption, engine speed, rain...

  • Page 424: Using Sync™ With Your Media Player

    SYNC™ (If Equipped) Audio Voice Commands Data is sent to Ford in the United States through the connected device. The Press the voice button. You can information is encrypted and includes, for do things like play a specific song example, the vehicle identification number...
  • Page 425 SYNC™ (If Equipped) Market Website(s) North America www.SYNCMyRide.com www.SYNCMyRide.ca www.syncmaroute.ca Phone Issues Issue Possible Cause(s) Possible Solution(s) The audio control settings Review your phone's manual There is excessive back- on your phone may be about audio adjustments. ground noise during a phone affecting SYNC perform- call.
  • Page 426 SYNC™ (If Equipped) Phone Issues Issue Possible Cause(s) Possible Solution(s) Remove any pictures or special ring tones associ- ated with the missing contact. Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook...
  • Page 427 SYNC™ (If Equipped) Phone Issues Issue Possible Cause(s) Possible Solution(s) This is a phone-dependent Go to the website to review feature. your phone's compatibility. Text messaging is not Try turning off the device, working on SYNC. This may be a possible resetting the device or phone malfunction.
  • Page 428 SYNC™ (If Equipped) USB and Media Issues Issue Possible Cause(s) Possible Solution(s) Make sure you correctly connect the device to SYNC, The device is not connected. and that you have pressed play on your device. Your music files may not contain the correct artist, Make sure that all song song title, album or genre...
  • Page 429 SYNC™ (If Equipped) Voice Command Issues Issue Possible Cause(s) Possible Solution(s) Say the song or artist exactly as listed. If you say "Play Artist Prince", the system does not play music by Prince and the Revolution You may be saying the or Prince and the New name differently than the Power Generation.
  • Page 430 SYNC™ (If Equipped) Voice Command Issues Issue Possible Cause(s) Possible Solution(s) The system works better if The system may not be you list full names, such as reading the name the same "Joe Wilson" rather than way you are saying it. "Joe".
  • Page 431 Possible Solution(s) login on the app on the phone before using them with AppLink. Also, some may have a Ford SYNC setting, so check the app's settings menu on the phone. Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle.
  • Page 432 Force close or uninstall the a limited number of apps you do not want SYNC Bluetooth® links apps can to find. If the app has a "Ford I can only see some of the use to connect. If you have SYNC" setting, disable that...
  • Page 433 SYNC™ (If Equipped) SYNC System Reset The SYNC system in your vehicle has System Reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings).

  • Page 434: General Information

    SYNC™ 3 (If Equipped) Using the Touchscreen GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
  • Page 435 Vehicle data sharing on. Downloading an Update Vehicle location sharing on. Go to the SYNC update page on the local Ford website. 2. Download the update. Vehicle data and vehicle location Note: The website notifies you if an update sharing on.

  • Page 436: Using Voice Recognition

    For additional information and assistance, we recommend that you contact an Switching Automatic System Updates authorized dealer or refer to the local Ford website. Select the settings option on the feature bar. USING VOICE RECOGNITION E280315 Select Automatic Updates.
  • Page 437 SYNC™ 3 (If Equipped) Voice Command Action and Description Next Page You can use this command to view the next page of options on any screen where multiple pages of choices are given. Previous Page You can use this command to view the previous page of options on any screen where multiple pages of choices are given.
  • Page 438 SYNC™ 3 (If Equipped) Voice Command Description Play Audiobook ___ Browse ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selec- Browse Artist ___ tion. Your system must finish indexing before this option is available.
  • Page 439 SYNC™ 3 (If Equipped) Making Calls phone voice commands it can be the name of the contact you wish to call or the digits ___ is a dynamic listing, meaning that for you want to dial. Press the voice button and say a command similar to the following: Voice Command Description Call ___...
  • Page 440 SYNC™ 3 (If Equipped) Text Message Voice Commands To access text message options, press the voice button and say: Voice Command Description Listen to Message Listen to text message ___ You can say the number of the message you would like to hear. Reply to Message Reply to Message ____ You can say the number of the message you...
  • Page 441 SYNC™ 3 (If Equipped) Voice Command Description Show Favorites Allows you to see a list of your favorite destinations. Drive Home Allows you to route to your home address. Drive to Work Allows you to route to your work address. In addition, you can say these commands when a route is active: Voice Command Description...
  • Page 442 SYNC™ 3 (If Equipped) There are also voice commands that you can use when app(s) are connected to SYNC 3: Voice Command Description Say the name of an At any time, you can say the name of a mobile app to start the mobile app on SYNC 3.

  • Page 443: Entertainment

    SYNC™ 3 (If Equipped) Voice Command Description Phone Confirmation Off The system does not confirm before placing a call. Voice Command Lists On The system displays a short list of available commands. Voice Command Lists Off The system does not display the list of commands. You can use the volume control to adjust ENTERTAINMENT the volume of the system voice prompts.
  • Page 444 SYNC™ 3 (If Equipped) Menu Item SIRIUS The name of the USB that is plugged in displays here. Bluetooth Stereo Apps If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections. This feature may not be available in all markets and requires an active subscription.
  • Page 445 SYNC™ 3 (If Equipped) SiriusXM® Satellite Radio (If For more information on extended Activated) subscription terms (a service fee is required), the online media player and a Note: This feature may not be available in list of SiriusXM satellite radio channels, all markets and requires an active and other features, please visit subscription.
  • Page 446 SYNC™ 3 (If Equipped) Menu Item Action and Description Replay Replay audio on the current channel. You can replay approx- imately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio.
  • Page 447 SYNC™ 3 (If Equipped) Troubleshooting Tips Message Cause Action Acquiring Signal Radio requires more than two No action required. This seconds to produce audio for message should disappear the selected channel. shortly. Satellite antenna fault There is an internal module or If this message does not clear system failure present.
  • Page 448 SYNC™ 3 (If Equipped) HD Radio technology is the digital The HD logo is grey when acquiring a digital evolution of analog AM/FM radio. Your station, and then changes to orange when system has a special receiver that allows digital audio is playing. When this logo is it to receive digital broadcasts (where available, you may also see Title and Artist available) in addition to the analog...
  • Page 449 SYNC™ 3 (If Equipped) HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again.
  • Page 450 SYNC™ 3 (If Equipped) Potential Station Issues Issues Cause Action Cannot access HD2 or The previously stored multicast No action required. The station HD3 multicast channel preset or direct tune is not is not available in your current when recalling a preset available in your current recep- location.
  • Page 451 SYNC™ 3 (If Equipped) Button Function For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays). Shuffle Select the shuffle symbol to have the audio on the disk play in random order.
  • Page 452 SYNC™ 3 (If Equipped) Button Function Playlists Artist Albums Songs Genres Podcasts Audio books Composers A-Z Jump This button allows you to choose a specific letter to view within the category you are browsing. Explore Device If available, this allows you to browse the folders and files on your USB device.

  • Page 453: Phone

    SYNC™ 3 (If Equipped) Note: A prompt alerts you to search for your SYNC 3 is also able to organize the media from your USB device by metadata tags. vehicle on your cell phone. Metadata tags, which are descriptive 2. Select your vehicle on your cell phone. software identifiers embedded in the Note: A number appears on your cell phone media files, provide information about the...
  • Page 454 SYNC™ 3 (If Equipped) Phone List 2. Select Bluetooth. 3. Select the information icon to the right Display the list of paired or connected of your vehicle. devices that you can select. 4. Switch text message notification on. Note: Up to 12 devices can be stored. Android Do Not Disturb Go to the settings menu on your cell...

  • Page 455: Navigation

    SYNC™ 3 (If Equipped) Switching Android Auto Off Select the settings option on the feature bar. Select Android Auto. 2. Switch Android Auto off. NAVIGATION (IF EQUIPPED) Note: For more information, refer to our website. Select the navigation option on the feature bar.
  • Page 456 For additional search support, • A two-dimensional map with north please visit: support.ford.com. toward the top of the screen. Note: Press the button in the top right-hand • A three-dimensional map with the...
  • Page 457 SYNC™ 3 (If Equipped) Note: You can use pinch gestures to zoom Estimated time of arrival, in and out. Place two fingers on the screen distance to destination or time and move them apart to zoom in. Place two to destination. fingers on the screen and bring them Current road.
  • Page 458 SYNC™ 3 (If Equipped) Menu Item Description Adjust navigation settings. See Settings (page 464). Navigation Settings Where Am I? View information about your current location. Cancel Route Cancel route guidance. View Route View the entire current route on the map. Detour View an alternative route compared to your current one.
  • Page 459 SYNC™ 3 (If Equipped) Attractions include nearby landmarks, amusement parks, historic buildings and more. cityseeker can provide information such as star rating, reviews, hour of operation and admission price. SiriusXM Traffic and Travel Link Equipped) E225487 SiriusXM Traffic and Travel Link is available cityseeker, when available, is a service that on vehicles equipped with navigation and provides more information about certain...

  • Page 460: Electric Vehicle Information

    SYNC™ 3 (If Equipped) Navigation Map Accuracy and ELECTRIC VEHICLE Updates INFORMATION (IF EQUIPPED) HERE is the digital map provider for the Power Flow navigation application. If you find map data errors, you may report them directly to The Power Flow information for HERE by going to www.here.com.
  • Page 461 SYNC™ 3 (If Equipped) • Drive Power: The engine is on due to • Engine Braking Active: The engine is on accelerator pedal pressure or speed to provide increased powertrain control activation. Reduce pressure on braking. This can occur when you turn the accelerator pedal or switch off the on the grade assist feature, when speed control to return to full electric...
  • Page 462 SYNC™ 3 (If Equipped) Departure Times allows you to program two departure times per day for each day of the week. Setting Departure Times allows you to Note: You can also set up and use these control charging schedules and have the features using the FordPass app.
  • Page 463 SYNC™ 3 (If Equipped) Charging Status Description and Action Charge station not detected. A charging coupler is plugged into the vehicle but there is no connection with a charging power source. Incompatible charge station. Your vehicle is plugged in but cannot communicate with the charging station.
  • Page 464 SYNC™ 3 (If Equipped) Departure Times On and Off Switch When you have selected your preferred times then press Next to return to the This switch is visible when you have at Preferred Charge Times screen. Repeat least one departure time set. Use this for WEEKEND or WEEKDAY as desired.

  • Page 465: Apps

    4. Select Find Mobile Apps. Note: For more information about available Note: The system searches and connects apps, visit catalog.ford.com. to compatible apps that are running on your device. 5. Select the app that you want to use on...
  • Page 466 SiriusXM Traffic and Travel Link. SiriusXM Traffic and Travel Link Note: Neither Sirius nor Ford is responsible Equipped) for any errors or inaccuracies in the SiriusXM Traffic and Travel Link services or its use in vehicles.

  • Page 467: Settings

    SYNC™ 3 (If Equipped) Menu Item Action and Description Weather Touch this button to view the nearby weather, current weather, or the five-day forecast for the chosen area. Select to see the weather map, which can show storms, radar information, charts and winds. Area Select to choose from a listing of weather locations.
  • Page 468 SYNC™ 3 (If Equipped) Automatic Updates Multi Contour Seats (If Equipped) Select this tile to adjust the automatic Select this tile to adjust the position and update settings. massage function of your multi contour seats. Mobile Apps Seats (If Equipped) Select this tile to adjust permissions, enable, disable, and update mobile apps.

  • Page 469: Sync™ 3 Troubleshooting

    SYNC™ 3 (If Equipped) SYNC™ 3 TROUBLESHOOTING Voice Recognition Symptom Possible Cause and Resolution The system does not under- – You might not be using supported voice commands. stand what I am saying. See Using Voice Recognition (page 433). • •...
  • Page 470 SYNC™ 3 (If Equipped) Symptom Possible Cause and Resolution The system does not under- – You might not be saying the name exactly as it appears stand certain names of on your device. contacts in the phonebook • Say the first and last name of the contact exactly on my device.
  • Page 471 SYNC™ 3 (If Equipped) Symptom Possible Cause and Resolution – Incorrect device settings. • Make sure that your device does not have an auto- install program or active security settings. • Check that your device is not set only to charge. –...
  • Page 472 SYNC™ 3 (If Equipped) Symptom Possible Cause and Resolution – Copyright-protected files. • Use a device that contains files that are not copy- right protected. – Unsupported file format. • Repair or convert the files to a supported format. See Entertainment (page 440). –...
  • Page 473 SYNC™ 3 (If Equipped) Phone Symptom Possible Cause and Resolution During a call, I can hear – Incorrect cell phone settings. excessive background noise. • Check and adjust the audio settings on your cell phone. Refer to your cell phone's user manual. During a call, I can hear the –...
  • Page 474 SYNC™ 3 (If Equipped) Symptom Possible Cause and Resolution A message displays – Incorrect cell phone settings. suggesting that my phone- • Allow the system to retrieve contacts from your book has downloaded but it cell phone. Refer to your cell phone's user manual. is empty or it has missing •...
  • Page 475 SYNC™ 3 (If Equipped) Navigation (If Equipped) Symptom Possible Cause and Resolution I cannot enter a street name – Incorrect entry method. when I am abroad. • Enter the street name with the country. The system does not recog- – Using the wrong coordinates format. nize coordinates.
  • Page 476 SYNC™ 3 (If Equipped) Apps Symptom Possible Cause and Resolution The system cannot find any – Incompatible device. apps. • You need an Android device with OS 4.3 or higher or an iOS device with iOS 8.0 or higher. Pair and connect your Android device to find compatible apps.
  • Page 477 SYNC™ 3 (If Equipped) Symptom Possible Cause and Resolution I have an iOS device that is – Cable connection issue. correctly connected, I have • Disconnect the cable from your device, wait for a restarted my apps and they moment and then connect it again to force the are running but the system system to reconnect to your device.
  • Page 478 SYNC™ 3 (If Equipped) Wi-Fi Connectivity Symptom Possible Cause and Resolution I cannot connect to a Wi-Fi – Password error. network. • Enter the correct network password. – Weak network signal. • Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal is not obstructed.
  • Page 479 SYNC™ 3 (If Equipped) Symptom Possible Cause and Resolution I cannot see SYNC when I – System limitation. search for Wi-Fi networks on • SYNC does not provide a Wi-Fi hotspot at this time. my cell phone or other device. Software downloads take –...
  • Page 480 SYNC™ 3 (If Equipped) Symptom Possible Cause and Resolution You might not have the ignition on or in park (P), or you shifted out park (P) when creating a profile. You might be using the old linking method. Personal Profiles does not support your unsaved settings. My personalized settings do A different personal profile is active.
  • Page 481 SYNC™ 3 (If Equipped) Resetting the System Simultaneously press and hold the seek up and the audio unit power buttons until the screen goes black. 2. Wait three minutes to allow the system to complete the reset. 3. Press the audio unit power button to switch the system on.

  • Page 482: Accessories

    Ford Licensed Accessories, and specifically for automotive use. does not design or test these accessories • If you or an authorized Ford dealer add to Ford Motor Company engineering any non-Ford electrical or electronic requirements. Contact an authorized Ford accessories or components to your dealer for the manufacturer’s limited...

  • Page 483: Ford Protect

    New Vehicle Limited Warranty coverage. When Extended Rental Benefits you visit your Ford Dealer, insist on the Ford Protect extended service plan. If your vehicle is kept overnight for covered repairs, you are eligible for rental car...
  • Page 484 To learn This information is subject to change. Visit more, call our Ford Protect extended your local Ford of Canada dealer or service plan specialists at 800-367-3377. www.ford.ca to find the Ford Protect Ford Protect Extended Service Plan extended service plan that is right for you.

  • Page 485: Scheduled Maintenance

    Scheduled Maintenance Protecting Your Investment GENERAL MAINTENANCE INFORMATION Maintenance is an investment that pays dividends in the form of improved Why Maintain Your Vehicle? reliability, durability and resale value. To maintain the proper performance of your Carefully following the maintenance vehicle and its emission control systems, schedule helps protect against major repair make sure you have scheduled...
  • Page 486 Scheduled Maintenance We strongly recommend only using our Make sure to change the vehicle’s oils and genuine or our authorized re-manufactured fluids at the specified intervals or in replacement parts engineered for your conjunction with a repair. Flushing is a vehicle.
  • Page 487 Scheduled Maintenance Check Every Six Months The door weatherstrips for wear. Lubricate if necessary. The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation. The seatbelts and seat latches for wear and function. Safety warning lamps, brake, ABS, airbag and seatbelt for operation.

  • Page 488: Normal Scheduled Maintenance

    Scheduled Maintenance Be sure to ask your dealership service This means you do not have to remember advisor or technician about the multi-point to change the oil on a mileage-based vehicle inspection. It is a comprehensive schedule. Your vehicle lets you know when way to perform a thorough inspection of an oil change is due by displaying a your vehicle.
  • Page 489 Scheduled Maintenance Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display Change the engine oil and filter. Rotate the tires. Perform a multi-point inspection, recommended. Inspect the automatic transmission fluid level. Consult your dealer for requirements. Inspect the brake pads, rotors, hoses and the parking brake.

  • Page 490: Special Operating Conditions Scheduled Maintenance

    Scheduled Maintenance Other Maintenance Items Every 20,000 mi Replace the cabin air filter. (32,000 km) Every 30,000 mi Replace the engine air filter. (48,000 km) Replace the spark plugs. Every 100,000 mi (160,000 km) Inspect the accessory drive belt(s). Change the automatic transmission fluid. Every 150,000 mi (240,000 km) Replace the accessory drive belt(s).
  • Page 491 Scheduled Maintenance Towing a Trailer or Using a Car-top Carrier As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart. Inspect frequently, service Inspect rear axle and U-joints (AWD). as required Every 30,000 mi Change automatic transmission fluid.
  • Page 492 Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.

  • Page 493: Customer Information

    During mediation, a representative of the vehicle, vehicle rollover, personal injury BBB will contact both you and Ford Motor and death. Company to explore options for settlement of the claim. If an agreement is not reached...

  • Page 494: The Mediation And Arbitration Program

    For vehicles delivered to authorized HELM, LLC Canadian dealers. In those cases where 47911 Halyard Drive, Suite 200 you continue to feel that the efforts by Ford Plymouth, Michigan 48170 of Canada and the authorized dealer to Attention: Customer Service...

  • Page 495: Reporting Safety Defects In The United States

    If you believe that your vehicle has a defect in individual problems between which could cause a crash or could cause you, your dealer, or Ford Motor injury or death, you should immediately Company. inform Transport Canada and Ford of Canada.

  • Page 496: Radio Frequency Certification Labels

    Customer Information Belarus RADIO FREQUENCY CERTIFICATION LABELS BLIND SPOT INFORMATION SYSTEM SENSORS Argentina E253816 E253816 Brazil E340204 E340204 Canada E363578 E363578 Short Range Radar Sensor SRR3-B IC ID: 4135A-SRR3B...
  • Page 497 Customer Information E351800 E351800 European Union EU Djibouti E310043 3 00 3 E340826 3 08 6...
  • Page 498 Customer Information Ghana Mauritania E269695 E353342 E353342 Jamaica Mexico E340517 E340517 Malaysia E353300 E353300 Moldova E269697 E337971 E337971 RALM/24A/0715/S(15-2272)
  • Page 499 Customer Information Pakistan Serbia E35 5 2429 52429 E340200 E340200 Paraguay Singapore E337181 E339940 3399 0 Russia South Africa E253816 E253816 E269696...
  • Page 500 Customer Information South Korea E3510 0 01 E3510 0 01 Taiwan, China E340203 E340203...
  • Page 501 Customer Information Ukraine E356737 E356737 United Kingdom United Arab Emirates (U.A.E.) E362840 E362840 United States of America FCC ID: OAYSRR3B E338020 E338020 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and 2.
  • Page 502 Customer Information BODY CONTROL MODULE Changes or modifications not expressly approved by the party responsible for Argentina compliance could void the user's authority to operate the equipment. Vietnam E345301 E345301 Brazil E353397 Zambia E365115 Canada and United States of America WARNING: Changes or E340205 3 0 05...
  • Page 503 Customer Information Jamaica This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 504 Customer Information Paraguay E345305 E345305 Morocco E339812 3398 2020-07-I-0405 Serbia E345308 3 5308 E341434 Singapore E345309 3 5309 E339940 3399 0...
  • Page 505 Customer Information South Africa Taiwan, China E350649 E350649 E345313 E345313 United Arab Emirates (U.A.E.) E345314 3 53 South Korea E345311 3 53 E345312 3 53 E339675 E339675 R-R-175-P005...
  • Page 506 Customer Information Zambia Djibouti E342394 E342394 Ghana E345310 CRUISE CONTROL MODULE Equipped) Argentina E340191 E340191 Indonesia E308030 308030 E342395 E342395 Brazil Jamaica E340518 E340518 E3401 E340118...
  • Page 507 Customer Information Malaysia Morocco E339836 E340192 E340192 RALM/61A/0318/S(18-0852) Pakistan Mauritania E342396 E342396 E340190 3 0 90 Paraguay Moldova E337971 E337971 E308039...
  • Page 508 Customer Information Serbia South Korea E308040 E339675 E339675 R-CMM-DLH-L2C0065TR Singapore Syria E342397 E342397 Taiwan, China E340193 3 0 93 South Africa E340195 E340195 E340194 E340194...
  • Page 509 Customer Information Ukraine This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 510 Customer Information This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 511 Customer Information Jamaica E342144 E342144 Djibouti E340219 E340219 E340306 E340306 Ghana E340317 3 03 E340215 E340307 E340318 E340308 E340308 E342145 E342145...
  • Page 512 Customer Information Jordan Moldova E340309 E340309 Malaysia E337971 E337971 Morocco E339836 E34031 E340311 F17000176 Pakistan Mauritania E340310 E340310 E337974 E337974...
  • Page 513 Customer Information Paraguay South Africa TA-2016/2012 E339812 3398 E340313 E340313 NR: 2016-9-I-000223 South Korea NR: 2016-9-I-000222 NR: 2016-9-I-000220 NR: 2018-07-I-000317 Serbia E339675 E339675 MSIP-CRM-TAL-A2C97102000 Taiwan, China Singapore E340216...
  • Page 514 Customer Information Ukraine E340217 E340217 E269682 United Arab Emirates (U.A.E.) E342146 E340314 3 03 Vietnam E278262...
  • Page 515 Customer Information Zambia Ghana E341732 E341732 Indonesia E340315 E341733 E341733 RADIO TRANSCEIVER MODULE Jamaica Argentina E341734 E340651 E340651 Mauritania E341741 Djibouti E341735 E272192...
  • Page 516 Customer Information Moldova Paraguay E337971 E337971 Morocco E339812 3398 NR: 2016-9-I-00244 Serbia E341736 Pakistan E269681 South Africa E339843 3398 3...
  • Page 517 Customer Information South Korea Ukraine E269682 E339675 E339675 KCC-REM-DDG-FO3 United Arab Emirates (U.A.E.) Syria E341738 E341738 Taiwan, China E341 30 United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 518 Customer Information Brazil This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired E339830...
  • Page 519 Customer Information European Union EU Malaysia E310043 E310043 E339836 RBAB/57H/0318/S(18-0624) Ghana Mauritania E341502 E341583 Jamaica Moldova E340519 E340519 E337971 E337971...
  • Page 520 Customer Information Morocco Serbia E339942 3399 E339831 E339831 Pakistan Singapore E339943 3399 3 E341519 South Africa Paraguay E339832 E339812 3398 NR: 2017-12-I-0000413...
  • Page 521 Customer Information South Korea Ukraine E269682 E339675 E339675 MSIP-CMM-pAs-FA-170-BCAR-HS United Arab Emirates (U.A.E.) Taiwan E340520 3 05 0 E339833 United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 522 Customer Information SYNC Version FCC Identification Number IC Identification Number ACJ-SYNCG3-L 216B-SYNCG3-L ACJ-FA-170-BCARHS 216B-FA170BCARHS ACJ-FG-185-SG32MH 216B-FG185SG32MH Zambia This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: This device may not cause harmful interference, and 2.
  • Page 523 Customer Information United Arab Emirates (U.A.E.) TIRE PRESSURE MONITORING SYSTEM SENSORS - VEHICLES WITH: 315 MHZ SENSORS Brazil E355570 United States and Canada E33 3 9820 E339 39820 8 20 WARNING: Changes or Mexico modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 524 Customer Information Nigeria United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 525 Customer Information Brazil Ghana E341832 E341832 E339 E339 Djibouti Jordan E339945 3399 5 E341833 European Union EU Mauritania E339849 E339849 E339946 3399 6...
  • Page 526 Customer Information Mexico Nigeria E342358 E342358 E337972 E337972 Moldova Oman E337971 E337971 Morocco E341834 Pakistan E339947 3399 E337974 E337974...
  • Page 527 Customer Information Paraguay Serbia E339812 3398 E338019 E338019 NR: 2018-06-I-000224 Singapore Philippines E339948 3399 8 E339824 E339824 South Africa Russia E253816 E253816 E339825 E339825...
  • Page 528 Customer Information South Korea United Arab Emirates (U.A.E.) E341835 E341835 E339675 E339675 R-CRM-SRD-AG2SM4 United States and Canada Taiwan WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
  • Page 529 Customer Information Vietnam WIRELESS ACCESSORY CHARGING MODULE (If Equipped) Argentina E339827 E339827 Zambia E340521 E340521 Brazil E340824 E340824 E339828 3398 8 Djibouti E340823 3 08 3...
  • Page 530 Customer Information European Union EU Malaysia E310043 E310043 E339836 SQASI/TA/19/4129 Ghana Mauritania E340522 E340522 Jamaica E340523 E340523 E340524 3 05 Moldova Jordan E340657 E340657 E337971 E337971...
  • Page 531 Customer Information Morocco Singapore E340525 3 05 5 E339940 3399 0 Paraguay South Africa TA-2017/3167 E339812 3398 E340658 E340658 2017-10-I-0000333 South Korea Serbia E273475 E273475 E340200 3 0 00...
  • Page 532 Customer Information Taiwan, China United States and Canada WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.

  • Page 533: Perchlorate

    A great way disposal. to know for sure you are getting this level of protection is to use genuine Ford For more information visit: replacement collision parts. www.dtsc.ca.gov/hazardouswaste/perchlorate.

  • Page 534: Mobile Communications Equipment

    Customer Information MOBILE COMMUNICATIONS FEDERAL HIGHWAY EQUIPMENT ADMINISTRATION REGULATION WARNING: Driving while distracted Regulations such as those issued by the Federal Highway Administration or issued can result in loss of vehicle control, crash pursuant to the Occupational Safety and and injury. We strongly recommend that Health Act (OSHA), and state and local you use extreme caution when using any laws and regulations may require...

  • Page 535: End User License Agreement

    COMPANY nor its suppliers shall be include software licensed or owned by liable for any damages arising out of Ford Motor Company and its affiliates errors in the speech recognition ("FORD MOTOR COMPANY"). Those process. It is your responsibility to...
  • Page 536 Single EULA: The end user Additional Software/Services: The • • documentation for the DEVICES and SOFTWARE may permit FORD MOTOR COMPANY, third party software and related systems and services may contain multiple EULAs, such as service suppliers, its affiliates and/or...
  • Page 537 DEVICES. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICES on media such as a ROM chip, subject to U.S.
  • Page 538 Should you have any questions concerning are driving. Pull over in a safe and legal this EULA, or if you desire to contact FORD manner before attempting to access a MOTOR COMPANY for any other reason,...
  • Page 539 Customer Information substitute for your personal judgment. Your Responsibilities and Assumptions of Any route suggestions made by this Risk system should never replace any local • You agree to each of the following:(a) traffic regulations or your personal Any use of the SOFTWARE while judgment or knowledge of safe driving driving an automobile or other vehicle practices.
  • Page 540 "AS IS" AND “AS AVAILABLE”, WITH ALL COMPANY SHALL BE FOUND IN THE FAULTS AND WITHOUT WARRANTY OF WARRANTY INFORMATION INCLUDING ANY KIND, AND FORD MOTOR COMPANY WITH YOUR OWNER GUIDE. TO THE HEREBY DISCLAIMS ALL WARRANTIES EXTENT THAT THERE IS ANY CONFLICT...
  • Page 541 Consumer-Related Disputes will also litigate any dispute in small claims court apply. To commence arbitration, submit a in your county of residence or FORD Commercial Arbitration Rules Demand for MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may...
  • Page 542 AAA’s and arbitrator’s fees and court (Section c) or in arbitration (Section expenses. If you reject FORD MOTOR d). The one-year period begins when the COMPANY’S last written settlement claim or dispute first could be filed. If such...
  • Page 543 Customer Information 1. Safe and Lawful Use 2. Account Information You acknowledge that devoting attention You agree: (a) when registering the to the TeleNav Software may pose a risk TeleNav Software, to provide TeleNav with of injury or death to you and others in true, accurate, current, and complete situations that otherwise require your information about yourself, and (b) to...
  • Page 544 Customer Information distribute, sublicense or otherwise is dependent on the accuracy of transfer the TeleNav Software to navigation, as the maps or functionality others, except as part of your of the TeleNav Software are not permanent transfer of the TeleNav intended to support such high risk Software;...
  • Page 545 Customer Information REASON WHATSOEVER (INCLUDING, to the exclusive jurisdiction of the WITHOUT LIMITATION, ALL DAMAGES courts of the County of Santa Clara, REFERENCED HEREIN AND ALL California. The United Nations DIRECT OR GENERAL DAMAGES IN Convention on Contracts for the CONTRACT, TORT (INCLUDING International Sale of Goods shall not NEGLIGENCE) OR OTHERWISE), THE...
  • Page 546 Customer Information conferred by implication, statute, inducement, estoppel or otherwise, and The headings in this Agreement are for TeleNav and its suppliers and licensors convenience of reference only, will not be hereby reserve all of their respective rights deemed to be a part of this Agreement, other than the licenses explicitly granted and will not be referred to in connection in this Agreement.
  • Page 547 Customer Information Restrictions. Except where you have been HERE holds a non-exclusive license from the United States Postal Service® to specifically licensed to do so by Telenav, publish and sell ZIP+4® information. and without limiting the preceding paragraph, you may not use this Data (a) ©United States Postal Service®...
  • Page 548 Customer Information PARTICULAR PURPOSE OR export laws, rules or regulations prohibit NON-INFRINGEMENT. Some States, HERE from complying with any of its Territories and Countries do not allow obligations hereunder to deliver or certain warranty exclusions, so to that distribute Data, such failure shall be extent the above exclusion may not apply excused and shall not constitute a breach to you.
  • Page 549 Customer Information NOTICE OF USE B. Canada Data. The following provi- sions apply to the Data for Canada, CONTRACTOR (MANUFACTURER/ which may include or reflect data from SUPPLIER) NAME: HERE third party licensors (“Third Party Data”), including Her Majesty the Queen CONTRACTOR (MANUFACTURER/ in Right of Canada (“Her Majesty”), SUPPLIER) ADDRESS: c/o Nokia, 425...
  • Page 550 Customer Information 2. Copyright Notice: In connection with either express or implied, arising by each copy of all or any portion of the law or otherwise, including but not Data for the Territory of Canada, Client limited to, effectiveness, complete- shall affix in a conspicuous manner the ness, accuracy or fitness for a following copyright notice on at least...
  • Page 551 Customer Information A. Third Party Notices. Any and all copies II. Mexico. The following provision applies of the Data and/or packaging relating to the Data for Mexico, which includes thereto shall include the respective Third certain data from the Instituto Nacional Party Notices set forth below and used de Estadística y Geografía (“INEGI”): as described below corresponding to...
  • Page 552 Customer Information is conditioned on Client’s obtaining prior V. Europe Territory written consent from Kartografie a.s.; (c) such license for selling or distributing A. Use of Certain Traffic Codes in Europe with respect to Data for the Territory of Switzerland is conditioned on Client’s 1.
  • Page 553 Customer Information Austria “© Bundesamt für Eich- Spain “Información geográfica und Vermessungswesen” propiedad del CNIG” Croatia Sweden “Based upon electronic Cyprus, data © National Land Estonia, Survey Sweden.” Latvia, Switzerland “Topografische Lithuania, Grundlage: © Bundesamt Moldova, für Landestopographie. Poland, Slovenia E.
  • Page 554 DEVICE. THE UNDERLYING WIRELESS SERVICE (iv) END USER UNDERSTANDS THAT CARRIER AND END USER IS NOT A THIRD FORD AND THE UNDERLYING CARRIER PARTY BENEFICIARY OF ANY CANNOT GUARANTY THE SECURITY OF AGREEMENT BETWEEN FORD AND WIRELESS TRANSMISSIONS, AND WILL UNDERLYING CARRIER.
  • Page 555 Customer Information MAKES NO WARRANTY, EXPRESS OR view it, and (ii) save it, provided that you IMPLIED, OF MERCHANTABILITY OR do not remove any copyright notices that FITNESS FOR A PARTICULAR PURPOSE, appear and do not modify the Data in any SUITABILITY, OR PERFORMANCE way.
  • Page 556 Customer Information Customer Remedies FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY NAV2 and its suppliers’ entire liability and OTHER DIRECT, INDIRECT, INCIDENTAL, your exclusive remedy shall be, at NAV2’s SPECIAL OR CONSEQUENTIAL DAMAGES sole discretion, either (a) return of the price ARISING OUT OF YOUR USE OF OR paid, if any, or (b) repair or replacement of INABILITY TO USE THIS INFORMATION,...
  • Page 557 Customer Information Governing Law. ("Gracenote Servers"), and to perform other functions. You may use Gracenote The above terms and conditions shall be Data only by means of the intended End governed by the laws of the People’s User functions of this device. This device Republic of China, without giving effect to may contain content belonging to (i) its conflict of laws provisions, or (ii) the...
  • Page 558 Customer Information including any copyrighted material or IMPLIED WARRANTIES OF music file information. You agree that MERCHANTABILITY, FITNESS FOR A Gracenote may enforce its respective PARTICULAR PURPOSE, TITLE, AND rights, collectively or separately, under this NON-INFRINGEMENT. NEITHER agreement against you, directly in each GRACENOTE WARRANTS THE RESULTS company's own name.
  • Page 559 Customer Information SUNA TRAFFIC CHANNEL – TERMS SUNA Products and/or Services are AND CONDITIONS intended as an aid to personal motoring and travel planning, and do not provide By activating, using and/or accessing the comprehensive or accurate information on SUNA Traffic Channel, SUNA Predictive or all occasions.

  • Page 560: Emission Law

    Customer Information Services even if Intelematics or a Supplier Tampering with emissions has been advised of the possibility of such control systems including damages. You also acknowledge that the related sensors or the Diesel neither Intelematics nor any Supplier Exhaust Fluid system can result in reduced guarantees nor make any warranties that engine power and the illumination of the relate to the availability, accuracy or...
  • Page 561 Customer Information • A clogged fuel filter. • Contaminated fuel. • Air in the fuel system, due to loose connections. • An open or pinched sensor hose. • Incorrect engine oil level. • Incorrect fuel for climatic conditions. • Incorrect engine oil viscosity for climactic conditions.

  • Page 562: Appendices

    Appendices ELECTROMAGNETIC Note: We test and certify your vehicle to meet electromagnetic compatibility COMPATIBILITY legislation. It is your responsibility to make sure that any equipment an authorized dealer installs on your vehicle complies with WARNING: Do not place objects applicable local legislation and other requirements.
  • Page 563 Appendices E239122 Truck E239121...

  • Page 564: Declaration Of Conformity

    Appendices Frequency Band MHz Maximum Output Power Watt Antenna Positions (Peak RMS) 1-30 50-54 2, 3 68-88 2, 3 142-176 2, 3 380-512 2, 3 806-870 2, 3 Note: After the installation of radio Check all electrical equipment: frequency transmitters, check for •...
  • Page 566 Index Adaptive Cruise Control......244 Adaptive Cruise Control – Troubleshooting..........254 12V Battery............341 Intelligent Adaptive Cruise Control.....253 12V Battery Precautions........341 Lane Centering...........250 Battery Management System Adaptive Cruise Control Automatic Limitations............342 Cancellation..........247 How Does the Battery Management Adaptive Cruise Control Indicators..250 System Work..........342 Adaptive Cruise Control Recycling and Disposing of the 12V Limitations..........245...
  • Page 567 Index Alert and Aid Mode........263 At a Glance............26 Audio System..........410 How Does Alert and Aid Mode Work..264 What Is Alert and Aid Mode......263 AM/FM Radio............412 Alert Mode............262 Digital Radio............412 Adjusting the Steering Wheel Vibration Satellite Radio.............414 Audio System Precautions.......410 Intensity............263 Auto-Dimming Interior Mirror....107 How Does Alert Mode Work......263 What Is Alert Mode...........262...
  • Page 568 Index Automatic Transmission – Automatic High Beam Control Troubleshooting.........214 Limitations............101 Automatic High Beam Control Automatic Transmission – Information Precautions............101 Messages............214 Auto-Start-Stop...........184 Automatic High Beam Control Requirements..........101 Auto-Start-Stop – Troubleshooting...185 Auto-Start-Stop Indicators......184 How Does Automatic High Beam Control Auto-Start-Stop Precautions....184 Work..............100 Auto-Start-Stop –...
  • Page 569 Index Changing the Remote Control Battery - Identifying the Fuses in the Body Control Vehicles With: Push Button Start..60 Module Fuse Box...........325 Changing the Vehicle Wi-Fi Hotspot Locating the Body Control Module Fuse Name or Password........409 Box..............325 Body Styling Kit Precautions....354 Charge Port Indicators......204 Body Styling Kits..........354 Charging a Device.........167...
  • Page 570 Index Connecting a Trailer Precautions..296 Cleaning Chrome, Aluminium or Stainless Connecting the Vehicle to a Mobile Steel..............350 Network............405 Cleaning Headlamps and Rear Lamps...............349 Connecting FordPass to the Modem..405 Cleaning Stripes or Graphics......351 Enabling and Disabling the Modem..405 Cleaning the Engine Compartment...350 What Is the Modem.........405 Connecting the Vehicle to a Wi-Fi Cleaning the Exterior Precautions....349...
  • Page 571 Index Customizing the Instrument Cluster Doors and Locks – Warning Lamps....71 Display - Vehicles With: 4.2 Inch Drive Belt Routing Overview - 1.5L Instrument Cluster Display EcoBoost™..........340 Screen............124 Drive Belt Routing Overview - 2.0L Customizing the Instrument Cluster EcoBoost™..........341 Display - Vehicles With: 6.5 Inch Drive Mode Control........257 Instrument Cluster Display Screen/12.3 Drive Modes............258...
  • Page 572 Index Electric Vehicle Information.....457 Entertainment..........440 Electromagnetic Compatibility....559 Evasive Steering Assist......279 Emergency Call Limitations......57 Evasive Steering Assist Limitations....279 Emergency Call Requirements....57 Switching Evasive Steering Assist On and Emergency Call System Data....25 Off...............279 Emergency Towing - 8-Speed Automatic What Is Evasive Steering Assist....279 Transmission –...
  • Page 573 Index Folding the Exterior Mirrors......108 Fuel Tank Capacity - Excluding: Hybrid Ford Protect..........480 Electric Vehicle (HEV)/Plug-In Hybrid Front Parking Aid...........231 Electric Vehicle (PHEV)......398 Fuel Tank Capacity........195 Front Parking Aid Audible Warnings...232 Fuel Tank Capacity - Hybrid Electric Front Parking Aid Limitations......231...
  • Page 574 Index Head Up Display – How Does Hill Start Assist Work....223 Troubleshooting.........133 How Does Pre-Collision Assist Work...............274 Head Up Display – Information How Does Speed Sign Recognition Messages............133 Heated Exterior Mirrors......146 Work..............284 Heated Rear Window........146 How Does Stability Control Work..227 Heated Seats..........154 How Does the Garage Door Opener Work...............162...
  • Page 575 Index Information on the Tire Sidewall...358 Instrument Cluster Overview - Plug-In Inspecting the Tire for Damage.....369 Hybrid Electric Vehicle (PHEV), Inspecting the Tire for Wear....369 Vehicles With: 12.3 Inch Instrument Inspecting the Wheel Valve Cluster Display Screen......117 Stems............370 Instrument Cluster Overview - Plug-In Installing and Removing the Luggage Hybrid Electric Vehicle (PHEV), Compartment Cover.......294...
  • Page 576 Index Alert and Aid Mode...........263 Alert Mode............262 Lane Keeping System – Jump Starting the Vehicle......310 Troubleshooting..........265 Jump Starting Precautions......310 Lane Keeping System Limitations..261 Jump Starting the Vehicle........311 Lane Keeping System Precautions..261 Preparing the Vehicle.........311 Lane Keeping System – Troubleshooting........265 Lane Keeping System – Frequently Asked Questions............266 Keyless Entry............73 Lane Keeping System –...
  • Page 577 Index Locating the USB Ports......166 What Is Mislock.............70 Locating the Wireless Accessory Mobile Communications Charger............169 Equipment............531 Locating Your Vehicle........59 Mobile Device Data........25 Locking and Unlocking the Doors Using Moonroof Bounce-Back......110 Keyless Entry..........75 Overriding Moonroof Bounce-Back.....110 Locking the Doors..........75 What Is Moonroof Bounce-Back....110 Moonroof............109 Unlocking the Doors..........75 Locking the Rear Window...
  • Page 578 Index Personal Safety System Opening the Liftgate Using the Remote Components..........46 Control..............78 Operating the Doors From Inside Your Personal Safety System™......46 Vehicle.............69 Phone..............450 Playing Media Using the USB Port..166 Individually Unlocking and Locking the Playing or Pausing the Audio Doors Using the Locking Button....70 Source............410 Opening the Doors From Inside Your Plug-In Hybrid Electric Vehicle Drive...
  • Page 579 Index Power Gauge - Hybrid Electric Vehicle Push Button Ignition Switch.....172 (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Vehicles With: 6.5 Inch Instrument Cluster Display Screen.............118 Radio Frequency Certification Power Outlet..........168 Labels............493 Power Outlet Precautions......168 Blind Spot Information System Power Seats.............151 Sensors.............493 Adjusting the Head Restraint......151 Body Control Module........499 Adjusting the Lumbar Support......153...
  • Page 580 Index Recreationally Towing Your Vehicle - Reporting Safety Defects in the United Gasoline, AWD..........316 States............492 Recreationally Towing Your Vehicle - Reprogramming the Garage Door Gasoline, FWD..........316 Opener............165 Recreationally Towing Your Vehicle - Resetting the Individual Trip Values - Hybrid Electric Vehicle (HEV)/Plug-In Vehicles With: 4.2 Inch Instrument Hybrid Electric Vehicle (PHEV)....316 Cluster Display Screen......129...
  • Page 581 Index Special Operating Conditions Scheduled Seatbelt Reminder..........42 Maintenance..........487 Sensitive Locking Mode........40 Security..............87 Speed Control Anti-Theft Alarm System........87 See: Cruise Control..........242 Speedometer..........118 Anti-Theft Alarm System Settings....88 Speed Sign Recognition Passive Anti-Theft System.......87 Indicators.............284 Security – Troubleshooting......89 Security – Troubleshooting......89 Speed Sign Recognition Security –...
  • Page 582 Index Switching Shuffle Mode On and Starting a Gasoline Engine......172 Off..............410 Starting a Hybrid Electric Vehicle Switching Stability Control On and System...............173 Steering............229 Off..............228 Switching the Audio Unit On and Electric Power Steering........229 Off..............410 Steering – Troubleshooting......229 Steering – Troubleshooting.....229 Switching the Front Interior Lamps On and Off............103 Steering –...
  • Page 583 Index The Better Business Bureau Auto Line Traction Control – Program............490 Troubleshooting........225 The Mediation and Arbitration Traction Control – Information Program............491 Messages............226 Tire Care............368 Traction Control – Warning Lamps.....225 Tire Pressure Monitoring System Trailer Brake Precautions......298 Limitations...........379 Trailer Sway Control Precautions..303 Tire Pressure Monitoring System Trailer Sway Control........303 Overview............378...
  • Page 584 What Is Driver Alert........282 Electric Vehicle (PHEV)......128 What Is Electric Efficiency - Plug-In Vehicle Identification Number....404 Hybrid Electric Vehicle (PHEV)....128 What Is Ford Protect.........480 Locating the Vehicle Identification What Is Hill Start Assist......223 Number............404 What Is MyKey..........64 Vehicle Identification Number What Is Pre-Collision Assist.....274...
  • Page 585 Index Wi Fi See: Changing the Vehicle Wi-Fi Hotspot Name or Password........409 See: Connecting the Vehicle to a Wi-Fi Network............405 See: Creating a Vehicle Wi-Fi Hotspot..409 See: Vehicle Wi-Fi Hotspot......409 Window Bounce-Back.......105 Overriding Window Bounce-Back....105 What Is Window Bounce-Back.....105 Windows............105 Window Bounce-Back........105 Wipers and Washers –...

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