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TROUBLESHOOTING
If your bike is not operating normally, there are some simple steps
that can be taken to remedy the situation quickly. There may or
may not be an error code that pops up on the screen depending on
the issue. Solutions to common problems, as well as error code
meanings, can be found below. If you have any questions at all
regarding the basic troubleshooting below, reach out to Lectric
eBikes customer support.
Issue
Bike won't turn on
Pedal assist or throttle
do not work
T R O U B L E S H O OT I N G
Most Common Solutions
1. Charge the battery until the light on the
charger turns from red to green. This
may take up to 8 hours.
2. Insert the key in the battery and turn
counterclockwise to the ON position or
until the key is parallel with the frame.
Once in the correct position hold the
power button on the display control pad
to turn on.
3. Follow the cable coming from the
display down to the quick plug. You
may need to unravel some of the plastic
wrapping to access it. With a quick pull
(do not twist), unplug the quick plug,
inspect both sides of the plug, and
reconnect by lining up the arrows on
both ends. After checking the quick plug
hold the power button on the display
control pad to turn on.
1. Make sure you are in a PAS level that is
between 1-5 on the display.
2. To test if PAS is working, ensure you are
not operating the throttle. To test if the
throttle is working, ensure you are not
pedaling.
3. Check all quick plugs.
35
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Need help?
Do you have a question about the XP 2.0 and is the answer not in the manual?
Questions and answers
When I turn the key the bike does not turn on
The Lectric XP 2.0 bike may not turn on when the key is turned due to several possible issues:
1. Battery Charge: The battery may not be sufficiently charged. Ensure the battery is fully charged until the light on the charger turns green.
2. Key Position: The key might not be in the correct position. Insert the key into the battery and turn it counterclockwise to the "ON" position or until it is parallel with the frame.
3. Display Connection: There could be a connection issue with the display. Follow the cable from the display to the quick plug, unplug it with a quick pull (without twisting), inspect both sides of the plug, and reconnect it properly.
If these steps do not resolve the issue, contacting customer support is recommended.
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I’m having a problem with unfolding the bike. I can only open the lever to a 45 degree angle. I’ve tried machine oil and WD40. It seems that the “open” button on top doesn’t work properly. **** I doing something wrong or is this a common problem?
The context does not explicitly mention a common issue where the Lectric XP 2.0 bike's lever only opens to a 45-degree angle. However, it does mention that the folding latch should be adjusted properly so that it is not too tight, allowing it to be opened when needed. If the lever does not fully open, it may be due to over-tightening or improper adjustment of the latch.
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Is there a reset **** for the lcd
Yes, the odometer on the Lectric XP 2.0 can be reset by holding the plus button for 5 seconds. However, there is no mention of a full LCD reset option.
This answer is automatically generated