Related Manuals for HP EliteDisplay E243d 23.8
Summary of Contents for HP EliteDisplay E243d 23.8
- Page 1 User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
- Page 2 States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
- Page 4 About this guide...
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Page 5: Table Of Contents
Installing a security cable ......................... 16 Docking an HP notebook or desktop computer ....................17 Connecting an HP notebook computer and installing drivers to enable USB Type-A docking ......18 Disabling the AutoPlay Window .......................... 19 Charging a non-USB Type-C HP computer (select products only) ..............19 2 Using the monitor ............................ - Page 6 International Association of Accessibility Professionals (IAAP) ............40 Finding the best assistive technology ....................40 Assessing your needs ..................... 40 Accessibility for HP products ..................40 Standards and legislation ............................ 41 Standards ............................41 Mandate 376 – EN 301 549 .................... 41 Web Content Accessibility Guidelines (WCAG) ..............
- Page 7 Contacting support .............................. 43 Index ................................44...
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Page 9: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. -
Page 10: Getting To Know Your Monitor
HDMI (High-Definition Multimedia Interface) and VGA video inputs ● Audio-in microphone jack on rear and audio-out (headset) jack on side Up to 90 W DC power OUT port for charging your legacy HP notebook (USB Type-A notebooks only) ● Chapter 1 Getting started... -
Page 11: Rear And Side Components
DC Power IN connector Connects an AC adapter. DC Power OUT connector Connects the DC power cord to an HP notebook computer to supply power to the computer and, if needed, to charge the computer battery (up to 90 watts). Master power switch Turns the monitor on and off. -
Page 12: Front Components
Audio-in jack Connects an audio cable (not included). USB Type-C port (upstream) Connects a USB Type-C cable to an HP notebook or desktop computer. Serves as a single connection for video, data, and power delivery (up to 65 W). NOTE: Your computer USB Type-C port must be able to support USB Type-C Alt Mode and data and power delivery. -
Page 13: Setting Up The Monitor
* You can reconfigure reconfigure the function buttons in the OSD menu to quickly select the most commonly used operations. See Using the function buttons on page NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Setting up the monitor This section describes attaching the monitor stand or wall mount and the options for connecting your monitor to a PC, notebook, gaming console, or similar device. -
Page 14: Mounting The Monitor Head
Before you disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. IMPORTANT: HP recommends that two people position and stabilize the monitor. Disconnect and remove all cables from the monitor. Position the monitor facedown on a flat surface covered by protective sheet made of foam or a clean, dry cloth. -
Page 15: Attaching The Vesa Mounting Bracket
Slide the stand out of the recess. Attaching the VESA mounting bracket You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting device. To avoid damage to your monitor, follow these instructions. Remove the four screws from the VESA holes located on the rear of the monitor head. Setting up the monitor... -
Page 16: Connecting The Cables
To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm. - Page 17 USB Type-A port on the source device. This enables video and data pass- through. NOTE: DisplayLink drivers are required for this setup. Drivers are available on the HP Support website. Setting up the monitor...
- Page 18 Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the other end to the USB Type-C port on the source device. Use only the HP-approved USB Type-C cable provided with the monitor.
- Page 19 NOTE: Some USB Type-C ports support display output. To determine if the USB Type-C port on your monitor can support DisplayPort output, see Rear and side components on page Connect one end of an audio cable (not included) to the audio-in jack on the monitor and the other end to the audio-out jack on the source device.
- Page 20 Connect one end of a network cable to the network jack on the monitor and the other end to a network wall jack or router. NOTE: To enable the network function, be sure that the USB upstream port is connected. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2).
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Page 21: Connecting Usb Devices
Connect the DC cable to the power OUT connector on the monitor and the other end to the power IN connector on a host computer. When using USB Type-B for video and data, use DC OUT (DC-to-DC cable. Only one host computer should be connected to either the USB Type-C or DC OUT port for power pass through. - Page 22 The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Tilt the monitor head forward or backward to set it to a comfortable eye level.
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Page 23: Turning On The Monitor
NOTE: To view information about the screen in portrait mode, you can use the HP Display Assistant software by downloading it and installing on your computer from http://www.hp.com/ support. -
Page 24: Hp Watermark And Image Retention Policy
Image retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the HP warranty. -
Page 25: Docking An Hp Notebook Or Desktop Computer
Docking an HP notebook or desktop computer You can attach the computer, notebook, gaming console, or similar device to the monitor with a single USB Type-C connection. The USB Type-C port provides network, data, video, and power delivery when you dock the device. -
Page 26: Connecting An Hp Notebook Computer And Installing Drivers To Enable Usb Type-A Docking
Connecting an HP notebook computer and installing drivers to enable USB Type-A docking This section provides important information about connecting an HP notebook computer and installing drivers to enable USB Type-A docking. To use the monitor with a computer, connect a USB Type-B–to–Type-A cable or a USB Type-C–to–Type-A cable between the computer and monitor and install the DisplayLink USB drivers. -
Page 27: Disabling The Autoplay Window
For updates to the driver software, go to http://www.hp.com/support. Charging a non-USB Type-C HP computer (select products only) Select monitors include a DC power–out port that can deliver up to 90 W of power to charge your HP notebook or desktop computer. - Page 28 NOTE: The monitor ships with 4.5 mm and 7.4 mm AC adapter barrel connectors. Only one host computer should be connected to either the USB Type-C port or the DC OUT port for power. Do not connect two host computers to the docking monitor. Doing so might result in system shutdown, loss of power, and the need to turn off and restart the monitor.
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Page 29: Using The Monitor
Format specification. Using the OSD menu You can adjust your HP monitor to suit your tastes. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD, use the buttons at the bottom of the monitor’s front bezel. -
Page 30: Using The Function Buttons
If the monitor is not already on, press the power button to turn on the monitor. Press the Menu button or, if you are using the OSD controller, press the center of the OSD controller. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button labels vary, depending on which menu or submenu is active. -
Page 31: Reassigning The Function Buttons
Table 2-2 Button names and descriptions Button Description Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu. Information button For digital input, opens the Information menu. Assignable function button Viewing Modes button Opens the Viewing Modes... -
Page 32: Changing The Power Mode Setting
state. The monitor wakes from Auto-Sleep mode when the computer sends an active signal to the monitor (for example, when you activate the mouse or keyboard). To disable Auto-Sleep Mode in the OSD: Press the Menu button to open the OSD, or press the center of the OSD controller to open the OSD. In the OSD, select Power. -
Page 33: Selecting The Low Blue Light Mode
Selecting the Low Blue Light mode Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. HP monitors provide settings to reduce the blue light output and create a more relaxing and less stimulating image while you view content on the screen. - Page 34 Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT port on the primary monitor and the DisplayPort IN port on a secondary monitor. The secondary monitor should not be the same model as the primary monitor. NOTE: Three of the four daisy-chained monitors need to have DisplayPort IN and OUT video ports.
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Page 35: Support And Troubleshooting
Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues... -
Page 36: Button Lockouts
OSD menu, select Image, and then select Auto Adjustment. If the result is not satisfactory, continue with the procedure. Open the auto-adjustment utility. (You can download this utility from http://www.hp.com/support.) The setup test pattern is displayed. -
Page 37: Optimizing Image Performance (Analog Input)
When you use the controls, you will obtain the best results by using the auto-adjustment pattern software utility. You can download this utility from http://www.hp.com/support. When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. -
Page 38: Contacting Support
Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped with your monitor. To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information about how to contact HP and open a support case. - Page 39 Locating the serial number and product number...
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Page 40: Maintaining The Monitor
● increase the life expectancy of the monitor. NOTE: A burned-in image on the monitor is not covered under the HP warranty. ● Never block the slots and openings of the cabinet or push objects into them. These openings provide ventilation. -
Page 41: Shipping The Monitor
A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores. -
Page 42: Appendix A Technical Specifications
This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower. -
Page 43: 60.5 Cm (22.8 In) Monitor
Table A-1 Technical specifications (continued) Specification Measurement Operating 0 m to 5,000 m 0 ft to 16,400 ft Storage 0 m to 12,192 m 0 ft to 40,000 ft Power source 100 Vac to 240 Vac 50/60 Hz Power adapter Manufacturer: Delta, Lite-on Model number: TPN-DA12, TPN-LA10 Output rating: 19.5 V / 11.8 A... -
Page 44: Preset Display Resolutions
Table A-2 Technical specifications (continued) Specification Measurement Maximum graphic resolution 1920 × 1080 Optimum graphic resolution 1920 × 1080 Environmental requirements temperature Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature –20°C to 60°C –4°F to 140°F Storage humidity 5% to 95% (noncondensing) Operating humidity 20% to 80% (noncondensing) -
Page 45: Entering User Modes
Table A-3 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 640 × 480 31.469 59.940 720 × 400 31.469 70.087 800 × 600 37.879 60.317 1024 × 768 48.363 60.004 1280 × 720 45.000 60.000 1280 × 800 49.702 59.810 1280 ×... -
Page 46: Energy Saver Feature
Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blank, the backlight is turned off, and the power light turns amber. -
Page 47: Appendix B Accessibility
HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world. -
Page 48: International Association Of Accessibility Professionals (Iaap)
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. -
Page 49: Standards And Legislation
If you need additional support with the accessibility features on your HP product, see Contacting support on page Additional links to external partners and suppliers that may provide additional assistance: ● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ●... -
Page 50: Legislation And Regulations
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP. -
Page 51: Other Disability Resources
HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility ●... - Page 52 41 getting started 1 getting to know your monitor 2 USB Type-C port 3 HDMI port 3 HP Assistive Policy 39 warnings 1 HP resources 1 HP support 1 International Association of Accessibility Professionals 40 jacks...