3 Support and troubleshooting ........................................................................................................................ 27
Solving common issues ....................................................................................................................................... 27
Button lockouts ................................................................................................................................................... 28
Contacting support .............................................................................................................................................. 30
4 Maintaining the monitor .............................................................................................................................. 32
Maintenance guidelines ....................................................................................................................................... 32
68.5 cm (27 in) monitor ....................................................................................................................................... 34
60.5 cm (22.8 in) monitor .................................................................................................................................... 35
Preset display resolutions ................................................................................................................................... 36
Entering user modes ............................................................................................................................................ 37
Energy saver feature ........................................................................................................................................... 38
Appendix B Accessibility ................................................................................................................................. 39
HP and accessibility ............................................................................................................................................. 39
Standards and legislation .................................................................................................................................... 41
vi
Cleaning the monitor ......................................................................................................................... 32
Shipping the monitor ......................................................................................................................... 33
80 cm (31.5 in) model ....................................................................................................................... 36
The HP commitment ......................................................................................................................... 39
Assessing your needs ..................................................................................................... 40
Standards .......................................................................................................................................... 41
Mandate 376 - EN 301 549 ............................................................................................ 41
Legislation and regulations .............................................................................................................. 42
Organizations .................................................................................................................................... 42
Educational institutions .................................................................................................................... 42
Other disability resources ................................................................................................................. 43
HP links .............................................................................................................................................. 43