Troubleshooting - Ricoh Plockmatic SquareBack Trimmer Operator's Manual

CIP Training Plockmatic SquareBack Trimmer

Troubleshooting

Jams
When there is either a missfeed or a fault condition in the machine, a message and a code
will be displayed on the GUI. Some codes, mainly the ones regarding jams, may be rectified by
the operator but fault codes may only be rectified by a certified service technician.
If a job is cancelled or if there is a jam, there might be an incomplete set inside the SquareBack
Trimmer. This set has to be manually removed from the system by opening and closing the
Top Cover: this will purge the set. If the set is not purged, it has to be removed by hand.
The trim unit has two sharp knives for trimming booklets: do not touch them for
any reason and at any time. If service is needed, call a technician.
To address codes other than those specified below, remove any paper in the paper path and
power off and on the system.
If the fault code persists, contact a certified service technician.
Jam codes list
Code # Area
400 Transport Module
401
Transport Module
402
Transport Module
403 Transport Module
404
Transport Module
405
Transport Module
406 Transport Module
407
Transport Module
408
Transport Module
409 Transport Module
410 Transport Module
411
Transport Module
412 Transport Module
413 Transport Module
500 Infeed
501 Infeed
502 Infeed
503 Infeed
504 Infeed
505 Infeed
506 Infeed
WARNING:
Cause
Booklet gets stuck between Q32 and Q34.
Q32 (paper path sensor) not reached in time.
Q32 (paper path sensor) covered too long.
Q32 (paper path sensor) covered after purge.
Q34 (paper path sensor) covered too long.
Q34 (paper path sensor) activated when printer is active.
Q33 (paper path sensor) not reached in time.
Q33 (paper path sensor) covered too long.
Q33 (paper path sensor) covered after purge.
Q33 and Q13 (paper path sensors) covered too long.
Q33 and Q13 (paper path sensors) covered after purge.
Q33 and Q34 (paper path sensors) covered too long.
Q33 and Q34 (paper path sensors) covered after purge.
Paper size wrong (adjust paper size in printer and/or SBT
Module).
Booklet has triggered Q26 while purging.
Q13 (paper path sensor) not reached in time.
Q13 (paper path sensor) covered too long.
Q13 (paper path sensor) covered after purge.
Q14 (paper path sensor) not reached in time.
Q14 (paper path sensor) covered too long.
Q14 (paper path sensor) covered after purge.