Crestron SR Supplemental Manual
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Crestron SR Supplemental Manual

Next generation room system for skype for business
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CCS-UC-300
Crestron SR Next Generation Room System
for Skype
for Business
®
Supplemental Guide
Crestron Electronics, Inc.

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  • Page 1 CCS-UC-300 Crestron SR Next Generation Room System for Skype for Business ® Supplemental Guide Crestron Electronics, Inc.
  • Page 2 Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    Contents Introduction Requirements Installer .......................... 1 System Administrator ....................2 Assemble the Enclosure What Is Included in the Box ................... 3 Additional Required Equipment ..................3 Procedure ........................3 Setup Skype for Business ...................... 18 Initial Setup ......................18 Change Settings ....................23 Additional Setup ......................
  • Page 4 Additional Resources Planning for Skype Room Systems ................60 Configuration and Deployment Guide ................60 Training for Skype Room System ................. 60 Additional Help ......................60 Sample Crestron Fusion Room Utilization Report ii • Contents Supplemental Guide – DOC. 7961A...

  • Page 5: Introduction

    CCS-UC-300 DO Guide (Doc. 7960) at www.crestron.com/manuals. Requirements This document is written for installers setting up a Crestron SR system and Skype for Business system administrators. Installer The installer should have the following knowledge and skills: •...

  • Page 6: System Administrator

    • Skype for Business Server • Microsoft ® Exchange on-premises • Office 365 software cloud services ® • Windows 10 operating system troubleshooting ® 2 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 7: Assemble The Enclosure

    Before installing the Surface Pro 4 computer into the enclosure, please make sure it is imaged with the proper Windows IOT license and the Microsoft Skype Room System software. This is not provided by Crestron, but it is provided by the supplier of the Surface Pro4 device.
  • Page 8 NOTE: Leave the protective plastic strips on the enclosure’s front bezel to prevent scratches during assembly. Remove Packing Materials (L), Leave Protective Strips (R) 4 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 9 Remove Screws from the Enclosure’s Base 5. Remove the enclosure’s rear cover. Remove the Rear Cover CCS-UC-300: Crestron SR Room System for Skype for Business • 5 Supplemental Guide – DOC. 7961A...
  • Page 10 7. Slide the base of the unit away from the exposed boards to expose the heat spreader and the PCB boards. Slide the Base of the Unit Away to Expose the Heat Spreader 6 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 11 Remove the Screws Securing the Heat Spreader CAUTION: Cables might cover the screw head in the upper-left corner. Gently move the cables aside to expose the screw head. CCS-UC-300: Crestron SR Room System for Skype for Business • 7 Supplemental Guide – DOC. 7961A...
  • Page 12 Move the Cable Aside to Expose Screw Head 9. Remove the heat spreader to expose the rear of the front bezel. Rear of the Front Bezel (Heat Spreader Removed) 8 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 13 Skype Room software installed per Microsoft’s direction. NOTE: The Surface Pro 4’s power supply and pen are not required for installation or operation. CCS-UC-300: Crestron SR Room System for Skype for Business • 9 Supplemental Guide – DOC. 7961A...
  • Page 14 Place Surface Pro 4 in Front Bezel 12. Connect the three cables at the top of the bezel as shown below. Connect Cables to the Surface Pro 4 10 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 15 Reinstall the Heat Spreader 14. Slide the base on to the bezel. Slide the Base On to the Bezel CCS-UC-300: Crestron SR Room System for Skype for Business • 11 Supplemental Guide – DOC. 7961A...
  • Page 16 15. Open the included bag of screws and lay them out on the antistatic mat. There are 10 large silver screws, 4 small silver screws, and 4 medium black screws. Open the Bag of Screws 12 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 17 17. Install two large silver screws at the bottom of the enclosure’s base. NOTE: Use the proper head screwdriver to prevent stripping. Install Screws at the Base of the Enclosure CCS-UC-300: Crestron SR Room System for Skype for Business • 13 Supplemental Guide – DOC. 7961A...
  • Page 18 Use the proper head screwdriver to prevent stripping. Install Small Screws in the Base 19. Insert the cables into the grommet, one cable at a time. Insert Cables into the Grommet 14 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 19 If the enclosure is to be used with the TS-SMK, leave the cables where they are. Attach and Secure the Rear Cover CCS-UC-300: Crestron SR Room System for Skype for Business • 15 Supplemental Guide – DOC. 7961A...
  • Page 20 22. Press the rear cover flush with the enclosure, and reinstall the two screws removed in step 4. Reinstall the Two Screws 23. Install the rubber feet over the screws installed in step 17. Install Rubber Feet 16 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 21 Use two black screws to secure the piece. Install Plastic Piece 25. Connect the enclosure to the engine as described in the CCS-UC-300 DO Guide (Doc. 7960) at www.crestron.com/manuals. CCS-UC-300: Crestron SR Room System for Skype for Business • 17 Supplemental Guide – DOC. 7961A...

  • Page 22: Setup

    The system boots up and the Microsoft Software License Terms screen is displayed. Microsoft Software License Terms Screen 18 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 23 2. Select the check box to agree to the software license terms and acknowledge reading the privacy statement. Microsoft Software License Terms Screen 3. Tap Next. The User Account screen is displayed. User Account Screen CCS-UC-300: Crestron SR Room System for Skype for Business • 19 Supplemental Guide – DOC. 7961A...
  • Page 24 Select a speaker from the drop-down list. These speaker functions are controlled by the touch buttons on the right side of the enclosure. 20 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 25 On or Off. When set to On, logs are sent to the email address specified. 6. Tap Next. The Theming screen is displayed. Theming Screen CCS-UC-300: Crestron SR Room System for Skype for Business • 21 Supplemental Guide – DOC. 7961A...
  • Page 26 8. Tap Finish to finish setup. The Skype for Business screen is displayed. Otherwise, tap Back to go back and make changes. Skype for Business Screen 22 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 27: Change Settings

    6. Enter the administrator password (sfb). The Windows desktop is displayed. 7. Wait approximately 30 seconds and tap . The Settings screen is displayed. CCS-UC-300: Crestron SR Room System for Skype for Business • 23 Supplemental Guide – DOC. 7961A...
  • Page 28 IP table can be set, event logs can be viewed and managed, and the system can be connected to Crestron Fusion software. To exit the Setting screen, tap Done. The Windows desktop is displayed. 24 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 29: System

    To upgrade the engine’s firmware, tap Upgrade Engine Firmware. The system automatically downloads the latest firmware from a remote file server and installs the firmware. CCS-UC-300: Crestron SR Room System for Skype for Business • 25 Supplemental Guide – DOC. 7961A...

  • Page 30: Hardware Status

    HDMI and DM connections. ® ® • Tap the buttons alongside the enclosure’s display to verify their operation. 26 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 31: Usb Camera

    2. Adjust the tilt, pan, and zoom as described in “Adjust Tilt, Pan, or Zoom” above. 3. Tap Save To Preset to save the settings. CCS-UC-300: Crestron SR Room System for Skype for Business • 27 Supplemental Guide – DOC. 7961A...

  • Page 32: Smart Graphics

    1. Connect a USB drive containing the Smart Graphics project to the engine. 2. Tap Load New. 3. Navigate to the location of the project file and tap Open. The project loads to the system. 28 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 33: Ip Table

    IP Table An IP table is a lookup table used by Crestron Ethernet devices to map between IP IDs and IP addresses. Use the Settings screen’s IP Table section to enable and configure the system for communication within a network. Tap IP Table to display the IP Table section.
  • Page 34 IP table, set the Allow multiple IP Table entries setting to Off. Crestron SSL The system can use SSL technology when connecting to a Crestron control system. To configure the system to use SSL for control system communications, perform the following procedure.

  • Page 35: Diagnostics

    Tap Export Log Files to package and export all of the log files (including all Crestron logs and system event logs) onto external storage. Upload Log Files Tap Upload Log Files to package and upload all of the log files to a Crestron server for delivery to Crestron support personnel. NOTE: Internet access is required for uploading.

  • Page 36: Advanced

    Enhanced Logging Set the enhanced logging feature to Enabled to turn on enhanced logging of Crestron components on the system. The enhanced logs are collected during the normal export process. Advanced Use the Settings screen’s Advanced section to configure the system for use with MyCrestron and Crestron Fusion in the Cloud.

  • Page 37: Operation

    CCS-UC-300: Crestron SR Room System for Skype for Business • 33 Supplemental Guide – DOC. 7961A...
  • Page 38 To mute the speaker audio in the Skype for Business room, tap . Tap unmute. • To adjust the speaker volume, drag the slider control left or right. • To view Crestron controls, tap 34 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 39: Join A Meeting

    When meetings are scheduled for the Skype for Business room, they are listed on the left side of the screen as shown below. Skype for Business Screen CCS-UC-300: Crestron SR Room System for Skype for Business • 35 Supplemental Guide – DOC. 7961A...
  • Page 40 If the room is to be included in the meeting, contact the meeting organizer to have the meeting converted to a Skype for Business meeting. 36 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 41 There are sections for managing participants (Participants), having text conversations with other meeting participants (Conversation), and viewing content from connected devices and other meeting participants (Content). CCS-UC-300: Crestron SR Room System for Skype for Business • 37 Supplemental Guide – DOC. 7961A...

  • Page 42: Participants

    Participants The Participants section shows the participants in the meeting. Tap Participants to view the Participants section. Meeting Screen - Participants 38 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 43 2. Enter the name, email address, or Skype for Business phone number of the participant to be invited. Upon completion, the entry is displayed under the entry field. CCS-UC-300: Crestron SR Room System for Skype for Business • 39 Supplemental Guide – DOC. 7961A...
  • Page 44 3. Tap the name to add it to the list of invitees as shown below. Meeting Screen - Participants - Invitee Added 4. Repeat steps 2 and 3 for each additional participant. 40 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 45 5. Tap Invite to invite the list of invitees to the meeting. When an invitee accepts and joins the meeting, they are added to the list of participants as shown below. Meeting Screen - Participants - Participant Added CCS-UC-300: Crestron SR Room System for Skype for Business • 41 Supplemental Guide – DOC. 7961A...

  • Page 46: Conversation

    Drag up and down to view the conversation thread. To send an instant message, type the message in the Type a message here field, and then 42 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 47: Content

    • Tap Screen to select the presenter’s content for display. • Tap HDMI to select the Skype for Business system’s HDMI input for display. CCS-UC-300: Crestron SR Room System for Skype for Business • 43 Supplemental Guide – DOC. 7961A...

  • Page 48: Start A New Meeting

    From the Skype for Business screen, tap New Meeting to create a new meeting. The Invite screen is displayed. New Meeting - Invite Screen 44 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 49 3. Repeat steps 1 and 2 for each participant to be invited. Tap X next to an invitee to remove them from the event. CCS-UC-300: Crestron SR Room System for Skype for Business • 45 Supplemental Guide – DOC. 7961A...
  • Page 50 Sections for managing participants (Participants), having text conversations with other meeting participants (Conversation), and viewing content from connected devices and other meeting participants (Content). 46 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 51: Participants

    Participants The Participants section shows the participants in the meeting. Tap Participants to view the Participants section. Meeting Screen - Participants CCS-UC-300: Crestron SR Room System for Skype for Business • 47 Supplemental Guide – DOC. 7961A...
  • Page 52 Participants can be added to the meeting from the Participants section. To add participants, perform the following procedure. 1. Tap Add Participants. Meeting Screen - Participants - Find a Participant 48 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 53 3. Tap the name to add it to the list of invitees as shown below. Meeting Screen - Participants - Invitee Added 4. Repeat steps 2 and 3 for each additional participant. CCS-UC-300: Crestron SR Room System for Skype for Business • 49 Supplemental Guide – DOC. 7961A...
  • Page 54 5. Tap Invite to invite the list of invitees to the meeting. When an invitee accepts and joins the meeting, they are added to the list of participants as shown below. Meeting Screen - Participants - Participant Added 50 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 55: Conversation

    Drag up and down to view the conversation thread. To send an instant message, type the message in the Type a message here field, and then CCS-UC-300: Crestron SR Room System for Skype for Business • 51 Supplemental Guide – DOC. 7961A...

  • Page 56: Content

    2. Tap HDMI to present content from the device connected to the HDMI port. During presenting, a yellow frame surrounds the screen. Tap HDMI again to stop presenting. 52 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 57: Dial Pad

    1. Tap Dial Pad. The Dial Pad screen is displayed. Meeting Screen - Dial Pad 2. Enter the desired numbers using the telephone keypad. CCS-UC-300: Crestron SR Room System for Skype for Business • 53 Supplemental Guide – DOC. 7961A...

  • Page 58: Make A Phone Call Or Conference Call

    To make a phone call, tap Dial Pad from the Skype for Business screen. The Dial Pad screen is displayed. Dial Pad Screen 54 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 59: Make A Phone Call

    To make a phone call, tap the phone number to be dialed as shown below, and tap Call. Dial Pad Screen - Dialed Number CCS-UC-300: Crestron SR Room System for Skype for Business • 55 Supplemental Guide – DOC. 7961A...

  • Page 60: Create A Conference Call

    1. Place a call as described in “Make a Phone Call” on page 55. 2. During the call, tap . The add caller screen is displayed. Dial Pad Screen - Add Caller 56 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 61 5. Repeat steps 3 and 4 for each caller to be added. 6. Tap Invite to invite the invitees to the call. All participants in the conference call are displayed as shown below. CCS-UC-300: Crestron SR Room System for Skype for Business • 57 Supplemental Guide – DOC. 7961A...

  • Page 62: Present To The Skype For Business Room

    To add the room from Microsoft Outlook, perform the following procedure: 1. Open the calendar item in Outlook on the computer or mobile device. 58 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...
  • Page 63 2. Add the Skype for Business room in the To: field, and send the update. If the meeting is accepted, it will appear on the room calendar shortly. 3. Join the meeting from the Skype for Business system. CCS-UC-300: Crestron SR Room System for Skype for Business • 59 Supplemental Guide – DOC. 7961A...

  • Page 64: Additional Resources

    For instructions on how to download the software and deploy the DIY version of RL3 for IT professionals, visit https://technet.microsoft.com/en-us/library/mt790551.aspx. Training for Skype Room System For training resources, visit https://techcommunity.microsoft.com/t5/Skype-Operations- Framework-Skype/Skype-Room-Systems-v2-readiness-training-now-available/ba-p/33378. Additional Help For additional help, visit https://support.office.com/en-us/article/Skype-Room-Systems- version-2-help-e667f40e-5aab-40c1-bd68-611fe0002ba2. 60 • CCS-UC-300: Crestron SR Room System for Skype for Business Supplemental Guide – DOC. 7961A...

  • Page 65: Sample Crestron Fusion Room Utilization Report

    65 % Sealion Room 57 % Orca Room 72 % Hammerhead 21 % Room For additional information, refer to the Crestron Fusion help file. CCS-UC-300: Crestron SR Room System for Skype for Business • 61 Supplemental Guide – DOC. 7961A...
  • Page 66 Crestron Electronics, Inc. Supplemental Guide – DOC. 7961A 15 Volvo Drive Rockleigh, NJ 07647 (2048539) Tel: 888.CRESTRON 08.17 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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