Table of Contents
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I
NDEX
A
account codes and billing codes 64
feature code 85
ACD 67
and the Do Not Disturb feature 57
feature code 85
administrator, definition 8
agent (supervisory monitoring) 73
all calls, forwarding 39
analog telephones on an NBX system 11
announcements, broadcasting 74, 76
answering calls 37
applying your call permissions to another
telephone 58
Auto Attendant, definition 8
automatic call distribution (ACD) 67
feature code 85
automatic telephone relocation 49
B
billing and account codes 64
feature code 85
blocking
internal and external ID 65
unauthorized outbound calls 57
bracket
3100, telephone support 91
branch offices, calling 79
broadcasting announcements 74, 76
busy line (call forwarding) 39
buttons
3100 Entry Telephone 18
C
call centers 67
call coverage point 38
call forward
all calls 39
busy line 39
call coverage point 38
default 39, 41
feature codes 85
override 43
precedence 43
problems with 94
ring no answer 39
call park
default extensions 73
feature code 85
introduction 73
retrieving a parked call 74
call permissions
applying yours to another telephone 58
introduction 58
call pickup
directed 67
feature codes 85
group 67
introduction 66
problem 94
caller ID
feature code 85
identity restriction 65
restricting on outbound calls 65
calling groups
and the Do Not Disturb feature 57
feature code 85
overview 67
sample configuration 72
Calling Line Identity Restriction (CLIR) 65
feature codes 85
Class of Service (CoS) override 58
feature code 86
cleaning telephones 93
CLIR 65
feature codes 85
codes
account and billing 64
feature codes 83
NBX Feature Codes Guide 7
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