Updating Software - Samsung Galaxy Active Neo Instruction Manual

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Notes
• Do not modify terminal or its accessories.
- Doing so may cause fire, injury or damage.
- Modified terminals etc. are repaired only after the customer accepts that the
modified parts are to be restored to the condition at the time of purchase.
However, repair may be refused depending on the nature of modification.
The following cases may be regarded as modifications.
› A sticker etc. is put on the display part or keypad part
› The terminal is embellished with adhesive
› Exteriors are replaced with other than DOCOMO's genuine parts
- Repair of failures or damage caused by modification is charged even
during the warranty period.
• Do not remove the sticker attached on the terminal.
The nameplate has the role of certificate that meets the technical standards.
Therefore, please note that if the contents of the sticker cannot be identified
by removing or replacing the sticker intentionally and it is impossible to judge
the technical standards, repairs of the terminal may not be accepted.
• Data such as settings for each function may be cleared (reset) by
malfunctions, repair or other handling of terminal. Should that happen,
set up the functions again.
• When the repair is executed, MAC address of Wi-Fi/Bluetooth address in
the terminal may be changed regardless of repaired part.
• Magnetic components are used in the parts that are described below.
Do not allow cash cards or other devices that are vulnerable to
magnetism to come into contact with the phone.
Places used: speaker, earpiece, out-camera, vibrator section (bottom left of back cover)
• The terminal is waterproof. If inside of the terminal gets wet or moist,
immediately turn the power off, remove the battery pack, and bring the
terminal to a repair office as soon as possible. However, repair may not
be possible depending on the condition of terminal.
Precautions on Memory Dial (Contacts function) and
downloaded data
Note that data you created, retrieved or downloaded from sources other
than your terminal may be changed or lost when you change the model
or have repairs done to the terminal. DOCOMO shall have no liability for
any change or loss of any kind. Under some circumstances, DOCOMO
may replace your terminal with its equivalent instead of repairing it. When
replacing your phone, most of the above-mentioned data cannot be
transferred to the new phone.
Updating software
Software update
Download update file for the terminal from the download site on the
Internet and update the software. For software update, there are 2
methods; connecting to the network directly on the terminal and using
Galaxy Smart Switch PC (P.109) installed to a PC.
Precautions on software update
Software update can be done with the data saved to the terminal remained.
However, note that depending on your terminal condition (malfunction,
damage, water-soaked, etc.), the data may not be protected. You are
recommended to backup the user information and data in the terminal just
in case. However, some data may not be backed up.
• Prepare the followings before software update.
- Exit all programs running on the terminal (P.35).
- Charge the terminal (P.19) to make the battery level enough.
• Do not remove the battery pack during software update. Doing so may
cause failure of the update and the operations may not be available.
• For updating software by connecting the terminal to network directly,
you are recommended to perform in a place with good signal condition,
without moving. When the signal condition is bad, software update may
be interrupted.
• It may take time to update software (download and installation of update
files).
• During installing the update files for software update, all functions
including making/receiving phone call are not available.
• When you cannot perform any operations because of the failure of the
software update, please take your terminal to DOCOMO-specified repair
office.
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Appendix/Index

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