Updating Software - Samsung SC-56C Instruction Manual

Error message
Error message
The application Appears when an error is occurred in
XXXX (process the terminal or function. Tap "Force
XXXX) has stopped close"/"OK" and then retry.
unexpectedly. /XXXX
(XXXX) has stopped. *
Mobile networks The nanoUIM card is not correctly
cannot use. installed to the terminal. Make sure that
the nanoUIM card is correctly attached.
Temporarily turned off Appears when communication is
by your carrier restricted due to access congestion on
call/communication. Operate again after
the restriction is released.
Request to switch to Appears when switching to video call
video call failed. fails. Switching is not possible during
emergency call and audio guide, when
the other party is using Catch Phone
(call waiting service), when calling
outside the service area, etc.
Request to switch to Appears when switching to voice call
voice call failed. from video call fails due to connection
error, etc. Please wait for a while and try
the operation again.
Make a video START. Appears when making video call fails.
Make sure that you are in service area,
and check the calling mode settings,
settings of mobile network, etc.
* XXXX indicates app or function name in which an error is occurred.
Cause and remedy Page
P.23
P.60
P.60
P.57

Updating software

Software update
－
Download update file for the terminal from the download site on the
Internet and update the software. For software update, there are 2
methods; connecting to the network directly on the terminal and using
Galaxy Smart Switch PC (P.124) installed to a PC.
Precautions on software update
Software update can be done with the data saved to the terminal remained.
However, note that depending on your terminal condition (malfunction,
damage, water-soaked, etc.), the data may not be protected. You are
－
recommended to backup the user information and data in the terminal just
in case. However, some data may not be backed up.
• Prepare the following before software update.
- Exit all programs running on the terminal (P.41).
- Charge (P.28) the terminal to make the battery level enough.
• For updating software by connecting the terminal to network directly,
you are recommended to perform in a place with good signal condition,
without moving. When the signal condition is bad, software update may
be interrupted.
• It may take time to update software (download and installation of update
files).
• During installing the update files for software update, all functions
including making/receiving phone call are not available.
• To update the software while you are overseas, connect to Wi-Fi network
(with the nanoUIM card removed).
• When you cannot perform any operations because of the failure of the
software update, contact us. Please see the last page of this manual for
contact information.
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Appendix