Withings Steel HR Manual page 3

Try the installation process
If you still encounter issues, reach out to Customer Service by clicking the Contact Us button at
the bottom of the page.
Your Steel HR / Steel HR Sport doesn't display the correct time
If your Steel HR / Steel HR Sport doesn't display the correct time, try to
your watch. If that doesn't fix the issue, it may be due to a low battery, in which case you
should charge the battery.
If you still encounter issues, reach out to Customer Service by clicking the Contact Us button at
the bottom of the page.
I'm having issues installing my Steel HR / Steel HR Sport.
What should I do?
This article will help you if you encounter any of the following issues:
- You have trouble finding
- Your Steel HR / Steel HR Sport
- The setup process fails
- A vertical bar appears on the display of your Steel HR / Steel HR Sport
- Your watch is in Demo Mode
Note: if the Health Mate app remains on Configuring your watch, please forget the watch from
the Bluetooth setting of your phone. Log out of the Health Mate app, delete the app and reinstall
it. Log back in, and attempt to configure the watch again.
Before proceeding with troubleshooting, please make sure that your device
the Steel HR / Steel HR Sport.
You have trouble finding your Steel HR / Steel HR Sport via Bluetooth
1. 1
Make sure your Steel HR / Steel HR Sport is close enough to your mobile device (1 m/3-
4 ft.).
again.
your Steel HR / Steel HR Sport via Bluetooth
doesn't restart
/ Your watch cycles through different screens on its own
after the installation
recalibrate the hands
is compatible with
of