Withings Steel HR Manual page 2

you must enable location services on your Android device in order to install and sync your Steel
HR / Steel HR Sport. For more information about Android's permission requirements, see
Google's Android 6.0 Changes
If your Steel HR / Steel HR Sport still doesn't sync with the Health Mate app, we recommend
you to perform a factory reset. To do so, perform the following steps:
1. 1
In the Health Mate select Devices (the small watch icon on the bottom right-hand side of
the app), select the Steel HR from the device list, scroll down and then select Dissociate
this product.
2. 2
Go to the Settings of your mobile device, select Bluetooth and locate the watch in the
list of devices. Select the small icon to the right of the watch and select the option
to Forget or Remove the device.
3. 3
Press and hold the button on the side of the watch for 5 seconds. Workout mode will start
after pressing the button for about one second, but continue pressing until a menu appears
on the watch's display.
4. 4
When on this menu press the watch button until the screen shows "Factory Reset".
5. 5
While the watch shows "Factory Reset", press and hold the watch button for one second
and you will see "Reset in 5 clicks".
6. 6
Press the button 5 times and the watch will be reset to factory settings.
7. 7
The watch will now restart and will show "Hello!".
Please note that if the watch does not show "Hello!", this means that the factory reset was
not successful and so it must be performed again.
8. 8
document.