BT Total Broadband Home Hub 3 User Manual And Troubleshooting page 13

Resetting your Hub
WARNING: resetting your Hub means you'll lose any changes that have been
made to your Hub software, including any changes made by the engineer.
Tip: you can back up your settings before you reset your Hub. To find out more,
go to www.bt.com/help
To reset your Hub to its factory default settings, removing all personal settings:
use a pin or paperclip
1
to press and release the
button on the back
Reset
of your Hub. All Hub lights
will go out
wait for the Hub's Broadband
2
light to glow blue – this may
take several minutes
reset any changes that you or your engineer made before in Hub Manager
3
This may include:
reactivating BT FON – go to www.btfon.com
•
resetting any wireless settings that you changed
•
resetting your Hub Admin password and any Hub Manager changes
•
What to do with an old Hub
If you've got a new Hub as a replacement for a faulty one, please return the faulty one
with its power cable using the returns envelope sent with the replacement.
If you don't have a returns envelope or you've other old electrical equipment you'd like
to dispose of, please follow your local authority's recycling advice.
Before disposing of any such equipment, we recommend you reset it to its default
settings – this should remove all your personal settings. To find out how to reset your
Hub to its default settings, see above.
For more help, please go to www.bt.com/help
About your Hub
11