Using Remote Messaging - Mitel MiVoice Office 250 User Manual

Unified voice messaging voice mail
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Using Remote Messaging

You can use Remote Messaging to call you when your mailbox receives new voice messages.
Using "cascade levels" of up to nine phone numbers, the voice mail system calls each number
until it successfully connects to a device (for example, your home phone, a mobile phone, or
a pager).
You can use primary and alternate cascades to program messages for different time periods.
For example, you can use a primary cascade to notify you of new messages from 5:00 P.M. to
10:00 P.M. on weekdays. You can also use an alternate cascade to notify you of new messages
on weekends. See the Remote Messaging example below. See
Messaging.
Voice mail
records the
message.
Depending on when the
message was received,
voice mail calls either your
primary or alternate
cascade.
Note: If the system cannot reach you, you receive a voice message stating that
notification could not be completed. You cannot use Remote Messaging for fax
messages (see page 12).
To set up Remote Messaging:
1. Access your mailbox as described on page 5.
2. Press 4 to select the Personal Options Menu.
3. Press 5 to select Remote Messaging.
3.
This feature may or may not be enabled for your system.
The cascade
level 1 number
(for example,
your home phone) receives
the call from voice mail.
There is no answer, so
voice mail places another
call to the cascade level 2
number.
your mobile phone)
receives the call from voice
mail, and you answer the
call.
You are notified of the new
message ("You have a
voice message from...").
Message Features
page 9
to set up Remote
The cascade
level 2 number
(for example,
3
9

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