Polycom VVX 410 Phone Manual page 8

Telstra VVX 410/VVX 411 Call Centre Phone Guide
Scroll to select the Ring type option
Press the Play soft key to listen to the tune
Press the Back soft key three times to return to
the Home view screen
From the Home View screen select the
Settings icon
Select Basic
Scroll down and select Backlight Intensity
Select Backlight On Intensity and choose
either High, Medium or Low
Select Backlight Idle Intensity and choose
either High, Medium or Low
Or
Select Maximum Intensity
Select the Up or Down soft key to adjust the
intensity
Press the Back soft key to return to the
previous screen
You can connect an Analogue headset to your
phone. When the headset button is pressed it
illuminates green. All calls received will be
answered through the headset. When the
headset is activated, Mute and Volume will take
effect on the headset device.
Telstra VVX 410/VVX 411 Call Centre Phone Guide | August 2016
You set up your phone so that all incoming and
outgoing calls use your headset. At any time
you can switch to handset or speaker mode
From the Home Screen
Select Settings icon
Select Basic
Select Preferences
Scroll down and select Headset...
Select Headset memory...
Scroll down and select Enabled
Press the Home button to return to the home
screen
To access Headset memory mode, press
headset key twice.
The headset button will flash when enabled
If your phone is unable to perform certain tasks,
a warning icon will display in the status
bar. The warning icon lets you know that your
phone has one or more issues that you should
know about. Contact your Customer Group
Administrator to advise them of this issue.
From Line view press the voicemail
to access voicemail
Or
From the Home view select the Messages icon
and select Message Centre...
Enter a passcode, when prompted; after your
initial login you will need to change your
passcode.
It is essential your passcode be changed for
security reasons. It is important to keep your
new passcode private.
Record your name when prompted
Press the hash key (#)
Follow the prompts to save the recording, or re-
record your name
the
Press the Messages button,
Voice Portal extension.
Enter your passcode followed by the hash key
(#).
Press 1
Press 1 again
Press the Messages button
Voice Portal extension.
Press the star key (*) during the greeting.
Enter your mailbox ID (your extension).
Enter your passcode followed by the hash key
(#).
icon
Dial the Voice Portal phone number.
or dial the
or dial the
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